Dodge Ram Complaints (2004)

1,953 consumer complaints on file.

#10735310July 20, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR AND THE DEALER PLACED THE CONTACT ON A WAITING LIST MONTHS AGO. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735010July 19, 2015
FUEL/PROPULSION SYSTEM
STALLS AT EVERY STOP AFTER RE FUELING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734676July 17, 2015
ENGINE, SERVICE BRAKES, STEERING
DRIVING DOWN THE ROAD AT ABOUT 35 MPH AND ALL OF A SUDDEN I HAD NO POWER TO MY BRAKES OR STEERING AND THE ENGINE STOPPED. I MANAGED TO PULL OVER PLACED IT IN PARK AND IT STARTED RIGHT UP. ALL ELECTRICAL COMPONENTS REMAINED WORKING AT THE TIME OF THE INCIDENT. THIS SCENARIO HAS HAPPENED MULTIPLE TIMES AND IS A MAJOR SAFETY ISSUE. ON A DIFFERENT OCCASION I WAS SITTING AT STOP LIGHT AND IT TURNED GREEN TOOK MY FOOT OFF OF THE BRAKE AND PUSHED THE ACCELERATOR THE AND THE TRUCK ROLLED BACKWARDS AND ALMOST HIT THE VEHICLE BEHIND ME SINCE THERE WAS A SLIGHT DECLINE TOWARDS THE REAR OF THE TRUCK. AGAIN ALL ELECTRICAL WAS FINE, BUT THE ENGINE QUIT. FOR ALL SCENARIOS I DID NOT EVEN KNOW THE ENGINE STOPPED BESIDES THE BRAKES AND STEERING HAD NO POWER. THE ENGINE JUST SIMPLY STOPPED RUNNING,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734677July 17, 2015
AIR BAGS
THERE HAS NOT BEEN AN INCIDENT AS OF JULY 17, 2015. I RECEIVED THE AIRBAG RECALL R25/NHTSA 15V-313 IN EARLYJUNE 2015. I HAVE NOT RECEIVED A FOLLOW UP RECALL NOTICE. I CONTACTED SHELOR MOTOR MILE DODGE IN CHRISTIANSBURG VIRGINIA 24073 ON JULY 17, 2015. THEY TOLD ME THEY WOULD OPEN A TICKET AND ORDER THE PARTS. THEY ALSO TOLD ME IT COULD TAKE A MONTH OR TWO FOR THE PARTS TO ARRIVE. I FEEL THAT THIS IS NOT A REASONABLE TIME DUE TO THE NATURE OF THE RECALL. I WOULD LIKE TO EXPIDITE THIS PROCESS OR BE PROVIDED A RENTAL CAR UNTIL THIS CAN BE REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734484July 16, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734158July 15, 2015
STRUCTURE
2004 DODGE RAM. CONSUMER WRITES IN REGARDS TO VEHICLE MECHANICAL AND DEALERSHIP SERVICE DEPARTMENT REPAIR ISSUES. *SMD THE CONSUMER STATED HE EXPERIENCED A NON-CONSTANT SHAKE OR TREMBLE AND SELF-BRAKING, WITH A LOSS OF POWER AND THE INABILITY TO BE CONTROLLED, BOTH WHEN HAULING HORSES AND WITHOUT ANY TOW. THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734130July 15, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER STATED THAT THE PART WOULD NOT BE AVAILABLE FOR REPAIR UNTIL APPROXIMATELY FOUR MONTHS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734331July 15, 2015
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT HEARD AN ABNORMAL VIBRATING NOISE COMING FROM THE FRONT OF THE VEHICLE WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT DISCOVERED THAT THE TRANSFER CASE WAS CRACKED AND THE BOLTS ON THE TRANSFER CASE WERE TIGHTENING INCORRECTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSFER CASE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733636July 13, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733784July 13, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE REPAIR PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733565July 13, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 09/22
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733597July 13, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V313000 (AIR BAGS) AND 14V770000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE PASSENGER SIDE AIR BAG RECALL WITHIN A REASONABLE TIMEFRAME; HOWEVER, THE PART WAS AVAILABLE FOR THE DRIVER SIDE AIR BAG. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733395July 11, 2015
POWER TRAIN, WHEELS, VEHICLE SPEED CONTROL
WAS DRIVING AT ABOUT 25 MPH HAD JUST MADE A LEFT TURN, AND OUT OF NO WHERE MY TRUCK WENT SIDE WAYS HEARD A SCREECHING TIRE SOUND THEN A BANG, THEN THE WHOLE TRUCK STARTED TO SHAKE VERY VIOLENTLY. I BRAKED IMMEDIATELY AND THE BANGING CONTINUED, I WAS IN THE MIDDLE OF THE ROADWAY AND TRIED TO GIVE IT GAS TO GET TO THE EDGE OF THE STREET BUT THE BANGING GO WORST, TURN OFF AND EXITED THE TRUCK, NOTICED A BIG PIECE OF METAL IN THE MIDDLE OF THE ROAD ALONG WITH A LOT OF OIL , RAN UP TO IT TO ONLY NOTICE IT WAS HALF OF MY DRIVE SHAFT, IT HAD SNAPPED IN TWO STILL ATTACHED TO A PIECE OF THE REAR END, ALONG WITH FRAGMENT PIECES ALL OVER THE FLOOR OF THE DIFFERENTIAL HOUSING, SEEMED LIKE SOMETHING BLEW UP IN THE DIFFERENTIAL. I LOOKED UNDER THE TRUCK AND NOTICED THE BANGING NOISE AND VIOLENT MOVEMENT WAS COMING FROM THE OTHER HALF OF THE DRIVE SHAFT THAT WAS STILL ATTACKED TO THE TRANSMISSION THAT WAS STILL SPINNING WHEN I HAD IT IN GEAR. THE CAR BEHIND ME HAD TO AVOID THE DRIVE SHAFT THAT SNAPPED OFF SINCE HE SAID IT FLEW OUT THE REAR OF MY TRUCK AS I WAS DRIVING. HAD TO GET TOWED HOME AND HAVE THE DIFFERENTIAL OIL CLEANED OF THE ROAD WAY. I WENT HOME AND NOTICE THERE WAS A RECALL FOR THIS VERY SAME THING AT IT COVERED TRUCKS MANUFACTURED JANUARY 28 OF 2004 THROUGH AUGUST 3, 2005, MY TRUCK WAS MANUFACTURED APRIL 2004 SO IT SHOULD BE COVERED BUT THE DEALER AND MANUFACTURE ARE GIVING THE RUN AROUND. PLEASE HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733200July 10, 2015
POWER TRAIN:DRIVELINE:DRIVESHAFT, SUSPENSION:REAR
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 50 MPH, AN ABNORMAL NOISE EMITTED FROM THE REAR OF THE VEHICLE WITHOUT WARNING AND THE REAR OF THE VEHICLE SEIZED. AFTER INSPECTING THE VEHICLE, THE CONTACT DISCOVERED THAT THE DRIVESHAFT DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733290July 10, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. WHILE THE VEHICLE WAS BEING SERVICED BY THE DEALER, THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE'S UPPER, LOWER, AND U JOINTS WERE FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 154,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733302July 10, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733351July 10, 2015
AIR BAGS, UNKNOWN OR OTHER
I RECIEVED THE SAFETY RECALL NOTICE SOMETIME IN THE MONTH OF JUNE...HAVING WAITED WHAT SEEMED TO BE MORE THAN A REASONABLE AMOUNT OF TIME FOR THE UNAVAILABLE PARTS TO COME IN...I DECIDED TO JUST STOP BY THE DEALERSHIP ON HWY 41 IN HENDERSON. JULY 7TH 2014. SOMETIME BETWEEN 1PM AND 2PM. THE GENTLEMAN EXPRESSED TO ME EVERYTHING WAS ON BACK ORDER, THAT IT WAS NOT LIKELY TO OCCUR AND HE HASNT SEEN A TRUCK NEEDING THIS RECAL. HE SEEMED UNCONCERNED ABOUT MY ISSUE. HE DIDNT ASK MY NAME. MY NUMBER OR ACKNOWLEDGE MY LETTER. HE SAID HE WAS SURE MY NUMBER WAS IN HIS DATA BASE AND HE WOULD CALL WHEN PARTS CAME IN. THIS IS OUR FAMILY VEHICLE THAT WE DRIVE ON THE REGULAR!! HAVING NOT PURCHASED THE VEHICLE 2 YEARS AGO IF THAT FROM MY BROTHER IN LAW...I DOUBT I AM IN HIS SYSTEM!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732877July 9, 2015
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. UPON SLOWING DOWN AT APPROXIMATELY 10 MPH TO TURN INTO A FUEL STATION, THE GEAR ASSEMBLY FRACTURED AND THE REAR DIFFERENTIAL FAILED. THE CONTACT HEARD A LOUD NOISE AS THE FAILURE OCCURRED. THE VEHICLE WAS TOWED TO A REPAIR SHOP WHO PROVIDED AN INTERIM REPAIR OF THE GEAR ASSEMBLY AND INSPECTED THE DIFFERENTIAL AND NOTICED THAT IT FRACTURED PREMATURELY. THE VEHICLE WAS DRIVEN BACK TO THE CONTACT'S RESIDENCE AND PARKED DUE TO THE NOISE CONTINUING FROM THE REAR. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V796000 (POWER TRAIN). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS), BUT WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 164,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732565July 7, 2015
FUEL/PROPULSION SYSTEM
A WHINING SOUND STARTED COMING FROM SOMEWHERE ON THE VEHICLE APPROX 30 MIN BEFORE THE REAR END EXPLODED LOCKING THE VEHICLE UP AND CAUSING THE DRIVE SHAFT TO FLY ACROSS TWO LANES OF HEAVY HOLIDAY TRAFFIC. THANK THE LORD NO ONE WAS INJURED OR ACCIDENT WAS CAUSED DUE TO THIS FAILURE OF A LOOSE PINION NUT ON THE DRIVE SHAFT. I HAD IT TOWED TO THE CLOSEST DEALERSHIP WHO SAID IT WILL COST OVER 4500 DOLLARS NOT INCLUDING CAR RENTAL TO GET IT REPAIRED, THE DEALER SAID THEY CONTACTED THE MFG. AND THEY SAID IT WAS NOT UNDER THE RECALL. THIS IS A SERIOUS AND DANGEROUS PROBLEM. THIS VEHICLE HAS BEEN DEALER MAINTAINED SINCE NEW AND SHOULD NOT HAVE EXPERIENCED THIS ISSUE WITHOUT A RECALL OR WARNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732366July 7, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V313000 (AIR BAGS) AND 14V770000 (AIR BAGS); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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