Dodge Ram Complaints (2009)

1,009 consumer complaints on file.

#10588273May 14, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) AND STATED THAT THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT WAS PLACED ON A MASSIVE WAITING LIST. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588190May 13, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT HE WAS CONCERNED FOR HIS SAFETY SINCE THE PARTS WERE STILL NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE CURRENT MILEAGE WAS 69,810.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587452May 9, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V528000(STEERING) AND STATED THAT THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME BECAUSE THE DEALER INDICATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT CONTACTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587036May 7, 2014
STEERING, POWER TRAIN, FUEL SYSTEM, DIESEL, ENGINE AND ENGINE COOLING
CAR WAS BROUGHT IN 5 TIMES TO HAVE VARIOUS FRONT END RECALLS PERFORMED , TWO DIFFERENT DEALERS BEDARD BROTHERS IN CHESHIRE MASS. AND BETERRA FOR STEERING RECALL (NOW N49/NHTSA 13V-529) PREVIOUSLY SAME RECALL HAD TWO OR THREE DIFFERENT NUMBERS. THEY HAVE NEVER HAD THE PARTS AND COULD NEVER PERFORM THE RECALL. BECAUSE THEY SAY THAT THE STEERING MAY FAIL AT ANY MOMENT I HAVE USED THE VEHICLE ONLY WHEN I ABSOLUTELY HAVE NO OTHER TRANSPORTATION. HENCE AS OF TODAY THE CAR HAS 17,200 MILES ONLY. THE OTHER PROBLEM IS LOSS OF COOLANT , THE EGR COOLER HAS BEEN LEAKING , I HAVE HAD IT AT DEALERS THREE TIMES AND THEY HAVE NO CLUE HOW TO REPAIR . THIS IS A COMMON COMPLAINT. BECAUSE THIS INTERNAL LEAK GOES INTO THE TURBOCHARGER. THE TURBOCHARGER FAILED AND ON 7/08/13 HAD TO BE REPLACED AT 16,150 MILES . THAT WAS THE SYMPTOM OF THE EGR COOLER LEAK, BUT THE CAUSE (LEAKING EGR COOLER WAS NOT ADDRESSED THEN OR ON TWO FOLLOWING TRIPS TO THE DEALERS. ON TO BEDARD AND ONE TO BERTERRA. THE CHRYSLER CASE NUMBER MAY BE 24954056 AFTER DEALERS WORKED ON CAR TWO TROUBLE CODES APPEARED P052 AND P0700 I DON'T WANT TO CONTINUE DRIVING A CAR THAT THE STEERING WILL FAIL AT ANY MOMENT OR THE ENGINE MAY BLOW BECAUSE OF COOLANT LOSS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587113May 7, 2014
WHEELS, TIRES
ABOUT A MONTH AGO I WAS DRIVING HOME FROM WORK AND MY RIGHT FRONT TIRE GAVE OUT. IT RUINED THE TIRE SO I BROUGHT IT TO A TIRE PLACE TO BE REPLACED. AFTER INSPECTION ,THE MECHANIC EXPLAINED THAT THE NUT CAME OFF THE STEM AND THAT IS WHY THE TIRE GAVE OUT. WHEN I WENT HOME I CHECKED THE OTHER TIRE STEMS AND MUCH TO MY SURPRISE TWO OUT OF THE OTHER THREE TIRE VALVE STEM NUTS ARE BROKEN. I'M CROSSING MY FINGERS THAT NOTHING HAPPENS BEFORE I GET THEM FIXED. THIS IS A SERIOUS PROBLEM AND I CAN NOT BELIEVE THEY HAVE NOT HAD A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587131May 7, 2014
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
I HAVE A DODGE RAM 1500 AFFECTED BY THE K17 RECALL FOR PARTS CDEA1K171AA (REPROGRAMMING) AND CDJ1K172AA (RECIRCULATION DOOR). THE SECOND IS A ACTUATOR FOR THE RECIRCULATION DOOR. THIS RECALL WAS COMPLETED ON 12/22/2010. IN JAN AND AGAIN IN MAR 2014 TWO MORE ACTUATOR DOORS WENT OUT DUE TO AN ELECTRICAL ISSUE WITH THE ACTUATOR. FIRST, PART NUMBER 68089742AA, FOR THE BLEND DOOR AND SECONDLY, PART NUMBER 68089742AA, FOR THE FOOT ACTUATOR AND THE DEFROST. THE GEARS WERE STRIPPED ON BOTH DOORS AND THE VEHICLE MADE A LOUD THUMPING FROM UNDER THE DASH. BOTH WERE REPLACED AT MY COST. THERE ARE FOUR ACTUATOR DOORS IN THIS MODEL RAM TRUCK. THIS IS FAR PAST COINCIDENTAL THAT "ACTUATORS" ARE DEFECTIVE IN THIS TRUCK, BUT THE RECALL ONLY REPLACED ONE WHEN THE RECALL CLEARLY STATES "ACTUATORS", PLURAL. THE FIRST I REPLACED IN JAN. CAUSED ME NOT TO BE ABLE TO SEE OUT THE FRONT WINDOW FROM ICE AND FOG. THE SECOND IN MAR. DISABLED THE A/C AND HEATER USAGE COMPLETELY. THERE IS A PROBLEM WITH THE ACTUATORS INSTALLED ON THIS VEHICLE AND THEY NEED TO BE REPLACED BY THE AUTO MAKER AT THEIR COST. IN THE CHRYSLER RECALL, K17, IT STATES THAT "IF THERE ARE MODE DOOR ACTUATORS THAT NEED REPLACING, UP TO 4 ADDITIONAL HOURS MAY BE REQUIRED". THE RECALL STATES PLURAL ACTUATOR DOORS. I HAVE SUBMITTED A CLAIM TO CHRYSLER AND THEY STATE THAT THE ACTUATORS I REPLACED WERE NOT A PART OF THE RECALL, EVEN THOUGH THERE ARE FOUR IN THIS VEHICLE AND THREE OF THE FOUR HAVE GONE BAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584884April 25, 2014
WHEELS, TIRES
WE WERE ON A HIGHWAY GOING SPEED LIMIT OF 70 MPH AND OUR TRUCK NOTIFICATION SAID LOW TIRE PRESSURE. WE PULLED OVER AND LOOKED AND THE TIRES LOOKED OK. WE PULLED BACK OUT AND WENT LESS THAN HALF A MILE AND THE TIRE WENT COMPLETELY FLAT. THE VALVE STEM COVER NUT HAD SPILT AND BROKE OFF. THE WHOLE PIECE FELL INSIDE THE TIRE, CAUSING IT TO GO FLAT. WE HAD THE TIRE LOOKED AT AND THE VALVE STEM COVER NUTS AND STEM THREADS ARE ALL CORRODED. WE PUT THE SPARE TIRE ON AND THEN AGAIN TODAY (APRIL 25, 2014) IT SAID LOW TIRE PRESSURE AGAIN. ONCE AGAIN A VALVE STEM COVER NUT SPLIT AND BROKE OFF DUE TO CORROSION. WE DON'T HAVE ANOTHER SPARE AND WE WERE QUOTED A PRICE OF $75 TO $90 TO REPLACE EACH OF THE VALVE STEM PIECES. THE OTHER TWO TIRES ON THE TRUCK HAVE SPLITS IN THE VALVE STEM COVER NUTS AND ALL HAVE CORROSION TOO. SO NOW I'VE GOTTA REPLACE THESE ON ALL FOUR TIRES AND REPLACE ONE WHOLE TIRE.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584585April 24, 2014
STEERING
CHRYSLER GROUP LLC SENT US A RECALL ON THIS TRUCK. RECALL NUMBER N49, A LEFT TIE ROD THAT MAY FAIL CAUSING LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING. I CONTACTED THE LOCAL CHRYSLER CO WHERE WE PURCHASED THE TRUCK ON JANUARY 9 AND WE HAVE NOT BEEN CALLED BACK TO REPLACE THE PART. WE ARE FEARFUL OF DRIVING THIS TRUCK BECAUSE OF THE WARNING. WE HAUL HORSES AND DO NOT WANT TO HAVE TO WORRY ABOUT A CRASH AND HAVE TO DEAL WITH LOSS OF LIFE, LIMB, TRUCK, TRAILER, AND HORSES. WE THINK THAT CHRYSLER SHOULD REPLACE YOUR TRUCK WITH ONE THAT DOES NOT HAVE A RECALLED PART AS THEY HAVE BEEN VERY SLOW IN REPLACING THE PART. IT IS TIME. NOTE MILEAGE IS LOW FOR A 2009 TRUCK BECAUSE OF THAT CONCERN. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584679April 24, 2014
STEERING
TL* THE CONTACT 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) BUT WAS INFORMED BY THE DEALER THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED ARRIVAL DATE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583800April 21, 2014
STEERING
2009 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO TIE ROD BALL STUD RECALL NOTICE PROBLEMS. *SMD THE CONSUMER STATED SHE AND HER HUSBAND HAVE BEEN WAITING SINCE JAN 2014, FOR THE PART TO COME IN. *JB UPDATED 05/07/14. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583897April 21, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) BUT WAS ADVISED BY THE DEALER THAT THE PART NEEDED TO COMPLETE THE REPAIR WAS NOT AVAILABLE. THE CONTACT RECEIVED THE NOTIFICATION MONTHS AGO. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE A REASONABLE TIMEFRAME FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583482April 18, 2014
STEERING
I RECEIVED A SAFETY RECALL NOTICE ABOUT JANUARY 6, 2014 FOR OUR 2009 DODGE RAM 1500. RECALL NUMBER N49 / NHTSA 13V-529. I HAVE CALLED THE LOCAL DODGE DEALER MONTHLY SINCE THAT TIME (BERGSTROM AUTOMOTIVE, KAUKAUNA, WI 54130, AND THEY TELL ME THAT THEY DON'T HAVE THE PARTS FOR THE REPAIR. I NEED TO WAIT FOR A SECOND NOTICE. WHAT IS THE STATUS OF THIS RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583355April 17, 2014
WHEELS
FRONT PASSENGER TIRE TO DEFLATED IN LESS 10 SECONDS WHILE TRALING AT HIGHWAY SPEEDS. TIRE WAS LESS THAN 1YEAR OLD AND HAD UNDER 1500 MILES ON IT. UPON INSPECTION THERE WERE NO PUNTURES/LEAKS, HOWEVER THE VALVE STEM WAS SEVERLY CRACKED AND FELL INTO THE TIRE UPON REMOVAL OF THE WHEEL. THIS IS THE SECOND INSTANCE OF THIS HAPPENING IN LESS THAN A YEAR ON THE TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583137April 16, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT KEY FOB BECAME TRAPPED IN THE IGNITION AND CAUSED THE AUTOMATIC LOCK SYSTEM TO FAIL. THE CONTACT HAD TO LOCK THE DOORS MANUALLY AND DISCONNECT THE BATTERY TO SHUT THE ELECTRICAL SYSTEM DOWN. THE DEALER PERFORMED A DIAGNOSTIC WHICH LOCATED THE FAILURE AT THE IGNITION MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 10V200000 (ELECTRICAL SYSTEM). THE FAILURE AND CURRENT MILEAGE WAS 58,551.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579553April 14, 2014
ENGINE
UPON START-UP OF THE VEHICLE A TICKING NOISE IS HEARD (POSSIBLE EXHAUST LEAK). THE SOUND BECOMES LESS NOTICEABLE AS THE ENGINE WARMS TO NORMAL OPERATING TEMPERATURE. SIMILAR CASES HAVE BEEN SEEN IN 2009 MODELS CAUSED BY BROKEN OR LOOSE EXHAUST MANIFOLD BOLTS FOR CYLINDERS 7 AND 8. CONTACTED THE DEALER BUT THEY STATED MY VEHICLE WAS NOT AFFECTED BY THAT RECALL EVEN THOUGH IT IS THE SAME YEAR AND ENGINE TYPE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579616April 14, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V528000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL LETTER NOVEMBER 2013. THE DEALER ADVISED THE CONTACT THAT THE REPLACEMENT PART HAD ALSO BEEN RECALLED AND THEY DID NOT KNOW WHEN THE NEWLY DESIGNED PART WOULD BECOME AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579331April 12, 2014
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, EQUIPMENT:APPLIANCE:AIR CONDITIONER
HEATING AND AIR WILL NOT BLOW AIR ON WINDSHIELD OR PASSENGER WHICH IN A HIGH HUMIDITY SITUATION(RAIN) WOULD CAUSE THE WINDOWS TO FOG OVER AND NOT CLEAR UNLESS THE VEHICLE IS STOPPED AND THE WINDOWS ROLLED DOWN. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578961April 10, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578978April 10, 2014
WHEELS
MY BROTHER AND I BOUGHT IDENTICAL DODGE RAM 1500 CREW CAB PICK UPS NEW IN 2009. THEY BOTH HAVE ALUMINUM 20 INCH WHEELS. ON 04-08-14 MY BROTHER WAS DRIVING AT HIGHWAY SPEED WHEN HIS LOW AIR WARNING LIGHT CAME ON AND HIS DRIVER SIDE REAR TIRE WENT IMMEDIATELY FLAT. HE WAS ABLE TO PULL OFF THE ROAD SAFELY. (NOTE: HE AND I BOTH ARE VERY EXPERIENCED DRIVERS AS FORMER LAW ENFORCEMENT). INSPECTING THE WHEEL AND TIRE INDICATED THAT THE ALUMINUM VALVE STEM HAD BROKEN APART AND DEPLETED THE AIR IMMEDIATELY. FURTHER INSPECTION REVEALED THAT 2 OTHER VALVE STEMS ON HIS VEHICLE WERE CRACKED. HE HAD ALL REPLACED WITH NEW RUBBER (AIR SENSOR) VALVE STEMS. THE DEALERSHIP INDICATED THAT THIS IS NOT UNCOMMON WITH THE ALUMINUM VALVE STEMS. I HAD MY VEHICLE INSPECTED AND THE PASSENGER SIDE REAR IS CRACKED AND SCHEDULED TO BE REPLACED AT THE DEALERSHIP AT $80.00 PER VALVE STEM. EVEN AS AN EXPERIENCED DRIVER THE IMMEDIATE LOSS OF AIR PRESSURE IN A TIRE IS EXTREMELY DANGEROUS. I CONTACTED CHRYSLER CUSTOMER SERVICE AND THEY ADVISED THAT THEY HAVE HAD SEVERAL REPORTS OF THIS HAPPENING. BUT, AT THIS TIME THERE HAS BEEN NO RECALL ISSUED. I WAS TOLD TO SAVE MY REPAIR RECEIPT FOR POSSIBLE REIMBURSEMENT IF A RECALL SHOULD COME OUT. THE COST IS A CONCERN BUT NOT AS IMPORTANT AS THE SAFETY SIDE OF THIS ISSUE. MY QUESTION IS--WHY IS THE VALVE STEM BREAKING APART NOT AN IMMEDIATE SAFETY RECALL?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579052April 10, 2014
TIRES, WHEELS
TRAVELING EAST BOUND ON STATE ROUTE 17 IN ILLINOIS. AFTER 40MILES INTO TRIP, NOTICED IN SIDE MIRROR THAT DRIVERS SIDE SEEMED TO BE DOWN IN THE REAR COMPARED TO LAST TIME I CHECKED. VEHICLE BEHIND ME WAS ACCELERATING AS TO CATCH UP TO ME. AT THE SAME TIME FELT SLIGHT VIBRATION AND LOOKING AT DASH SAW LOW TIRE WARNING LIGHT COME ON. CONTINUED TO NEXT INTERSECTION AND TURNED LEFT , STOPPED AND INSPECTED TIRE, FOUND THAT THE VALVE STEM WAS MISSING FROM THE RIM OF WHEEL. CHANGE TO SPARE TIRE AND NOTICED THAT IT SOUNDED LIKE THE METAL VALVE STEM WAS IN FLAT TIRE AND RIM. 4-9-14 TOOK MY VEHICLE TO MY DEALER AND WAS ADVISED THE TIRE WAS SHOT BECAUSE OF SIDE WALL DAMAGE, NOTE DISTANCE TRAVELED 50FT. TIRES WERE NEW 15000 MILES PRIOR TO THIS OCCURRENCE . DEALER CHECKED THREE OTHER VALVE STEMS AND FOUND CRACKS IN RETAINING NUTS? STEMS ARE ALUMINUM. ALL STEMS REPLACED ALONG WITH 1 NEW TIRE. COST OF MOUNTING AND BALANCE AND BREAKING DOWN THREE OTHER TIRES AND REPLACEMENT OF NEW RUBBER STYLE VALVE STEMS. TOTAL$ 376.97. LABOR 42.50 PARTS 310.52 SHOPS SUPPLIES 2.13 SALES TAXES 21.82. A RELATIVE OF MINE OWNS SAME TRUCK AND TOOK TO DEALER AND FOUND HIS STEMS WERE CRACKED ON HIS TRUCK ALSO. THIS WAS AS OF TODAYS DATE 4-10-14. DODGE NEEDS TO STAND BEHIND THEIR PRODUCT AND NOTICE THE THOUSAND'S OF OTHERS WITH SAME EQUIPMENT. THESE TIRES ACTUALLY BLOW OUT, ACCIDENTS WILL MOST LIKELY HAPPEN. PLEASE ADVISE DODGE THAT OTHERS HAVE COMPLAINED AND THESE PEOPLE NEED TO BE PAID IN FULL FOR THE TROUBLES THIS HAS CAUSED. THANK YOU FOR PASSING THIS ALONG, THIS IS A VALUABLE SITE FOR THE GOUGED CONSUMER. G M COULD GET A NEW CUSTOMER HERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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