Dodge Ram Complaints (2007)

1,106 consumer complaints on file.

#10584903April 25, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS 2007 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY TO A HIGH SPEED. THE VEHICLE WAS PUT INTO NEUTRAL TO BRING IT TO A STOP. THIS FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER WHO COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584380April 23, 2014
SERVICE BRAKES, SUSPENSION, STEERING
VIOLENT SHAKE IN FRONT END AFTER GOING OVER BRIDGE TIRES BOUNCING NO CONTROL HAD TO SLOW DOWN TO 25 MPH TO STOP IT CHANGED SHOCKS STOPPED PROBLEM FOR A FEW MONTHS BUT KEPT COMING BACK ITS CALLED THE"DEATH WOBBLE". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578242April 8, 2014
STEERING
WE RECEIVED A RECALL NOTICE FOR THE TRUCK IN THE BEGINNING OF JANUARY 2014 CONCERNING THE LEFT TIE ROD AND THE POTENTIAL FRACTURE OF THE LEFT BALL STUD ON THE TIE ROD. WE CALLED OUR DEALER, [XXX], RIGHT AWAY AND WERE TOLD TO CALL BACK THE FOLLOWING MONTH AS THEY WERE TOO BUSY WITH OTHER RECALL REPAIRS AND WOULD NOT MAKE AN APPOINTMENT FOR US. WE CALLED BACK THE FIRST OF FEB AND MADE AN APPOINTMENT TO HAVE THE TRUCK REPAIRED ON FEB 14. WHEN I DROVE TO THE DEALER THEY JUST LOOKED AT IT AND SAID IT DID NEED REPAIRED AND SAID THEY WOULD PUT ME ON THE LIST. I SAID THAT WE WERE TOLD IT WOULD BE FIXED. THEY SAID THEY HAD TO ORDER THE PART AND IT WOULD BE A COUPLE OF WEEKS. AFTER 3 WEEKS WE CALLED THEM AND THEY FINALLY TOLD US THAT THE PARTS THAT CHRYSLER ORDERED DID NOT FIT AND THAT THEY WOULD BE ORDERING NEW PARTS. THE FOLLOWING MONTH WE CALLED THE CHRYSLER HOTLINE AND COULD GET NO ANSWERS. WE ASKED IT WE SHOULD NOT DRIVE THE TRUCK. THE WOMAN SAID "I DID NOT SAY THAT" AND THAT WAS PRETTY MUCH ALL SHE WOULD SAY. SHE DID SAY THAT WE COULD HAVE IT FIXED ON OUR OWN AND SEND THE BILL TO CHRYSLER AND THAT THEY WERE SLOW TO PAY, 60 TO 90 DAYS. WE CALLED THE DEALER AGAIN AND THEY SAID THEY COULD NOT FIX IT AND WE COULD TAKE IT TO OUR OWN MECHANIC. THEY ADVISED NOT DRIVING THE TRUCK. NO MORE NOTICES HAVE BEEN RECEIVED. WE PAID $40K FOR THIS TRUCK USED AND WE HAUL HORSES WITH IT. WE NEED IT. WE TOOK IT TO OUR MECHANIC. HE SAID THE COMPLETE DESIGN OF THE STEERING LINKAGE WAS "MICKEY MOUSE" AND HE COULD NOT BELIEVE THEY USED A STEEL TUBE IN LIEU OF ROD STEEL FOR THE MAIN STEERING ROD. HE SAID HE ORDERED SOME REPLACEMENT PARTS FOR THE LEFT SIDE BUT THEY WOULD NOT FIT INTO THE REMAINING PIECES. HE SAID IT LOOKS LIKE THE ENTIRE THING NEEDS TO BE REPLACED. HE SAID HE IS NOT SURE HOW TO PROCEED WITH IT. WE ARE DESPERATE AND NEED THE USE OF THIS TRUCK. PLEASE HELP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577947April 7, 2014
SUSPENSION, STEERING
2007 DODGE RAM 2500 - WHILE DRIVING APPROXIMATELY 50 MPH THE TRUCK WHEELS GO INTO WHAT IS REFERRED TO AS THE "DEATH WOBBLE" AS IT'S DESCRIBED AS BOTH FRONT TIRES ARE BOUNCING UP AND DOWN LIKE A BASKETBALL. THE DRIVER HAS VERY LIMITED STEERING CONTROL WHILE THIS IS HAPPENING RESULTING IN A SERIOUS AUTOMOTIVE ACCIDENT. THERE WAS A RECALL ON TIE-RODS BUT THE DEALERSHIP DID NOT REPLACE THE DEFECTIVE TIE-RODS. I TOOK THE TRUCK TO A LOCAL GARAGE SPECIALIZING IN FRONT WHEEL ALIGNMENTS AND TIE RODS. THIS IS EXTREMELY DANGEROUS AND DODGE SHOULD BE HELD RESPONSIBLE AND LIABLE FOR THIS DEFECTIVE DESIGN AND PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577770April 6, 2014
STEERING
WE RECEIVED A NOTICE IN THE MAIL REGARDING A NATIONAL RECALL ON OUR VEHICLE. WE HAD THE VEHICLE INSPECTED BY OUR LOCAL DODGE DEALER AND WERE TOLD WE WOULD BE CALLED WHEN THE PARTS COME IN. TO DATE (OVER 1 MONTH NOW) WE HAVE NOT GOTTEN THIS RECALL PART FIXED, NOR HAVE WE HEARD ANYTHING FROM THE DEALER. APPX 2 WEEKS AGO WE MADE A FOLLOW UP PHONE CALL TO THE DEALER AND WERE TOLD THAT PARTS HAD STILL NOT ARRIVED AS THERE WAS A SHORTAGE OF PARTS AVAILABLE. WHAT IN THE HELL COULD BE TAKING THE COMPANY SO LONG TO RESOLVE THIS ISSUE. IN THE RECALL LETTER IT SPECIFICALLY STATES THAT :THIS COULD CAUSE A LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING. WE HAVE TWO SMALL CHILDREN. SHOULD ANY ACCIDENT OCCUR AS A RESULT OF THIS ISSUE I WILL PERSONALLY SUE THE [XXX] OUT OF WHOMEVER IS AND WHOMEVER IS EVEN MODERATELY CLOSE TO BEING RESPONSIBLE FOR THE DEFECTS OF THIS TRUCK. PERIOD. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577353April 4, 2014
STEERING, SUSPENSION
I WAS DRIVING ALONG THE INTERSTATE AROUND 65MPH AND HIT A SMALL BUMP IN THE ROAD AND ALL OF A SUDDEN MY VEHICLE STARTED WOBBLING ALL OVER THE PLACE. HAD MY WIFE AND 5 MONTH OLD BABY IN THE CAR AND FINALLY WAS ABLE TO PULL OFF THE SIDE OF THE ROAD, BUT WHILE DOING THAT ALMOST SIDESWIPED A FEW VEHICLES AND SEMI TRUCK. I BELIEVE I WAS LUCKY WITH THIS. I HAVE HEARD THERE IS OTHER PEOPLE WHO HAS SIMILAR INCIDENTS TO MINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575459March 29, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I NOTICED THE TURN SIGNAL INDICATOR WAS FLASHING TO FAST. AFTER INSPECTION IT WAS DETERMINED THAT THE REAR TURN SIGNALS AND THE REAR BRAKE LIGHTS WERE NOT WORKING AT ALL. AFTER A DIAGNOSTIC ($55) IT WAS DETERMINED TO BE THE TIPM (TOTAL INTEGRATED POWER MODULE). THIS IS BASICALLY THE WHOLE FUSE BOX. THIS IS A $1000 DOLLAR REPAIR, AND IS SUCH A COMMON PROBLEM THAT THE PART IS ON A THREE WEEK BACK ORDER FROM DODGE. UPON FURTHER RESEARCH IT SEEMS TO ME THAT THIS HAS HAPPENED TO HUNDREDS (OR MORE) 2006-9 DODGE RAMS. OWNERS HAVE EXPERIENCED A MYRIAD OF ISSUES WITH THE VEHICLES LIGHTS (TURN SIGNALS, BRAKE, HEADLAMPS) AS WELL AS OTHER RANDOM ELECTRICAL ISSUES. I BELIEVE THIS TO BE A SERIOUS SAFETY ISSUE AND WOULD APPRECIATE YOUR HELP IN GETTING DODGE TO ADDRESS THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575216March 27, 2014
STEERING
TL* THE CONTACT OWNS A 2007 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL LETTER FOR NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING). THE CONTACT WAS VERY CONCERNED FOR HIS SAFETY SINCE THE PARTS WERE STILL NOT AVAILABLE IN ORDER TO REPAIR THE FAILURE. THE DEALER WAS CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574945March 26, 2014
STEERING
TL* THE CONTACT OWNS A 2007 DODGE RAM 2500. THE CONTACT STATED THAT WHILE TRAVELING OVER A ROAD BUMP, THE VEHICLE CAREENED OUT OF CONTROL AND CRASHED INTO A TREE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE TIE ROD HAD FAILED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE PARTS FOR NHTSA CAMPAIGN NUMBER 13V528000 (STEERING) WERE NOT AVAILABLE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10574703March 25, 2014
STEERING
TL* THE CONTACT OWNS A 2007 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V528000 (STEERING) AND STATED THAT THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE DEALER INFORMED THAT THE REMEDY PART WAS ON A NATIONAL BACK ORDER. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574531March 25, 2014
STEERING
2007 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO LEFT TIE ROD BALL STUD RECALL ISSUES. *SMD THE DEALER INFORMED THE CONSUMER, THE PARTS WERE ON BACKORDER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574269March 23, 2014
STEERING
THE STEERING LINKAGE IN THE RAM BROKE. LUCKILY IT HAPPENED IN A PARKING LOT AND NOT ON THE FREEWAY. THE RAM HAD TO BE TOWED. AT THE TIME THE OWNER OF THE MECHANIC SHOP WHERE THE TRUCK WAS TOWED NOTED THAT THERE HAVE BEEN PROBLEMS WITH THE STEERING LINKAGE IN OTHER RAMS HE SERVICED. HE SUGGESTED WE GO WITH A DIFFERENT BRAND PART TO KEEP THIS FROM HAPPENING AGAIN. THE RECALL NOTICE CAME ASKING THAT IF THE PROBLEM WAS SERVICED PRIOR TO THE RECALL NOTICE THAT WE SEND IN THE RECEIPT FOR REIMBURSEMENT. WE SENT IN ALL THE PROPER DOCUMENTATION. WE WERE INFORMED OVER THE PHONE THOUGH THAT OUR CLAIM WAS NOT TO BE REIMBURSED SINCE WE DID NOT USE MOPAR PARTS (WHICH WAS NOT A REQUIREMENT STATED ON THE RECALL). OUR REIMBURSEMENT WAS REJECTED EVEN THOUGH THERE WAS A ISSUE WITH MOPAR PARTS AND WE CHOSE TO USE A PART THAT DID NOT HAVE A HISTORY OF BREAKING. WE DON'T FEEL WE SHOULD HAVE TO PAY FOR THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574145March 22, 2014
ELECTRICAL SYSTEM, EQUIPMENT ADAPTIVE/MOBILITY
IGNITION TURNED OFF WHILE DRIVING, KEYS WERE SWINGING AND SHUT OFF CAR. STEERING AND BRAKE LOSS, ALMOST CRASHED, HAD TO MOVE TO NEUTRAL WHILE ROLLING AND START UP, THEN SLAM INTO DRIVE WHILE MOVING TO AVOID CRASH ON INTERSTATE 880 THROUGH SAN JOSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573831March 20, 2014
STEERING, ENGINE
TL* THE CONTACT OWNS A 2007 DODGE RAM 2500. THE CONTACT STATED THAT THE VEHICLE BECAME OVERHEATED AND THE STEERING WHEEL BECAME HARD TO MANEUVER INTERMITTENTLY. THE CHECK ENGINE WARNING LIGHT WAS ALSO ILLUMINATED SPORADICALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE IT WAS DIAGNOSED THAT THE MANUAL TEMPERATURE SENSOR, REFLASH MODULE, AND THE SENSOR EXHAUST MANIFOLD NEEDED TO BE REPLACED. THERE WERE MULTIPLE REPAIRS PERFORMED ON THE VEHICLE HOWEVER, THE FAILURE WAS RECURRING. THE DEALER THEN DIAGNOSED THAT THE DIESEL EXHAUST SENSOR, EGR VALVE, GASKET, CRANK CASE SENSOR AND THE DIFFERENTIAL PRESSURE SENSOR NEEDED TO BE REPLACED, IN ADDITION TO AN UNKNOWN COMPONENT OF THE STEERING GEAR BOX.THE VEHICLE WAS NOT COMPLETELY REPAIRED AND THE CHECK ENGINE WARNING LIGHT WAS STILL ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,492.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573877March 20, 2014
AIR BAGS
I WAS INVOLVED IN AN AUTOMOBILE ACCIDENT ON 11/6/13. THE 2007 DODGE RAM 3500 TRUCK I WAS IN WAS TOTALED DUE TO THE ACCIDENT. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. MY HEAD HIT THE STEERING WHEEL AND BENT THE STEERING WHEEL. MY NECK WAS BROKEN IN TWO PLACES. I FEEL THAT IF THE AIR BAGS HAD DEPLOYED I WOULD NOT HAVE BEEN HURT AS SERIOUSLY AS I WAS HURT. I DON'T KNOW IF ANYONE ELSE HAS HAD TROUBLE WITH AIR BAGS NOT DEPLOYING BUT I DO THINK SOMEONE NEEDS TO KNOW ABOUT THIS PROBLEM AND MAYBE NO ONE ELSE WILL BE HURT AS BAD AS I WAS HURT. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10572951March 17, 2014
AIR BAGS, STRUCTURE:BODY
DRIVING HOME FROM NIGHT SCHOOL ON A LOCAL, RURAL HIGHWAY, CROSS TRAFFIC HAS STOP SIGNS... I WAS NORTHBOUND AT THE POSTED SPEED LIMIT OF 55MPH. A 2008 TOYOTA 4RUNNER WAS WAITING ON A CROSS STREET TO GO WESTBOUND, SAID CAR ABRUPTLY ATTEMPTED TO CROSS INFRONT OF ME. I MANAGED TO GET MY FOOT TO THE BRAKES THE INSTANT BEFORE IMPACT, ESTIMATED SPEED AT IMPACT WAS 50MPH. NO AIR BAG DEPLOYMENT. MY TRUCK WAS A TOTAL LOSS. I "T-BONED" THE 4RUNNER IN THE DRIVER DOOR, IT WAS SENT ROLLING, COMING TO A REST ON ITS DRIVER SIDE 25 FEET IN FRONT OF MY RAM 1500 ABOUT 60 FEET WEST OF THE ROADWAY. HOW IS IT POSSIBLE MY AIR BAGS DIDN'T DEPLOY? WHY DIDN'T MY LAWYERS SUE CHRYSLER? I HAD A SEVERE CHEST CONTUSION FROM MY SEATBELT, STRAINED BACK, MY LEFT ARM WAS JAMMED FROM FINGER TIPS TO SHOULDER AND I HAD A FRACTURE AND STRAIN IN MY HAND/WRIST THAT REQUIRED WEEKS OF REHAB. ITS 3 1/2 YEARS LATER AND I STILL HAVE DAILY PAIN AND STIFFNESS. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10572969March 17, 2014
STEERING
TL* THE CONTACT OWNS A 2007 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE SUDDENLY BEGAN TO SHAKE AND VIBRATE. THE CONTACT HAD THE FRONT TIRES REPLACED AND A FRONT END ALIGNMENT PERFORMED ON THE VEHICLE BUT THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACTED NOTIFIED THE MANUFACTURER OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572775March 17, 2014
STEERING
TL* THE CONTACT OWNS A 2007 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE PASSENGER'S SIDE TIE ROD BECAME DETACHED FROM THE VEHICLE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER:13V529000 (STEERING) HOWEVER, THE MANUFACTURER STATED THAT THE TIE ROD WOULD NEED TO BE REPLACED AT THE CONTACT'S EXPENSE BECAUSE IT WAS NOT INCLUDED IN THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 139007.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572833March 17, 2014
SUSPENSION, STEERING
WHEN DRIVING AT SPEED AND HIT JOINT IN ROAD, STEERING WHEEL STARTS TO SHAKE VIOLENTLY. A SEARCH OF THE WEB DESCRIBES WHAT IS CALLED A "DEATH WOBBLE." THIS VEHICLE HAS THIS CONDITION. EVERYTHING IN FRONT END CHECKS OUT FINE. STOCK TRUCK. THIS HAPPENS A FEW TIMES A WEEK. MY WIFE REFUSES TO DRIVE TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569262March 14, 2014
STEERING
I HAVE BEEN NOTIFIED OF THE RECALL ON THE LEFT TIE ROD END (N62 / NHTSA 13V-528). I SPOKE WITH MY LOCAL DEALER ON 01/13/14 AND WAS PUT ON THE LIST FOR REPAIR. THE DEALERSHIP STATED THAT I WAS NUMBER 35 ON THE LIST AND THEY WERE COMPLETING 1 RECALL EVERY 7-8 DAYS DUE TO LACK OF PARTS. NOW I AM TOLD THIS RECALL HAS BEEN PUT ON HOLD AND WILL NOT RESUME UNTIL 6/14. THIS DELAY FOR A RECALL IS ALARMING. 'THE LEFT TIE BALL STUD ON YOU TRUCK MAY FRACTURE UNDER CERTAIN DRIVING CONDITIONS. THIS COULD CAUSE LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING.' THE TIE ROD END ON MY TRUCK HAS FRACTURED ONCE ALL READY LESS THAN 1 YEAR AGO. FORTUNATELY THERE WAS NOT A WRECK OR INJURY DUE TO THE LOSS OF THE ABILITY TO STEER THE VEHICLE. I AM NOW HAVING TO REPLACE ANOTHER STEERING COMPONENT LINKAGE ON THE SAME TRUCK THAT IS NOT AFFECTED BY THE RECALL AND THE MECHANIC IS HAVING PROBLEMS LOCATING PARTS TO COMPLETE THE REPAIR. AGAIN IF THIS TIE BALL STUD WOULD FRACTURE IT WOULD RESULT IN LOSS OF STEERING CONTROL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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