Dodge Ram Complaints (2004)

1,953 consumer complaints on file.

#10761385September 3, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/21/15 THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 01/26/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760521September 2, 2015
AIR BAGS
2004 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO DEFECTIVE DRIVER AND PASSENGER AIRBAG INFLATOR RECALL NOTICES. *SMD THE CONSUMER STATED HE HAS BEEN TRYING TO GET THE RECALLS FIXED FOR SEVERAL MONTHS. THE DEALER STATED THE PARTS WERE NOT AVAILABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760708September 1, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V770000 (AIR BAGS) AND 15V313000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760501August 31, 2015
AIR BAGS
2004 DODGE RAM 1500. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO DRIVER AIRBAG INFLATOR HOUSING RECALL NOTICE. *SMD THE DEALER INFORMED THE CONSUMER, THE PARTS WOULD NOT BE AVAILABLE UNTIL OCTOBER 2015. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760346August 31, 2015
AIR BAGS
REQUESTED THE REPLACEMENT OF DRIVER AND PASSENGER AIRBAG INFLATOR RECALL FOR VIN: [XXX] (2004 RAM 1500) ON 6 JULY 2015. I RECEIVED THE MESSAGE BELOW (BY E-MAIL) FROM THE DODGE DEALER LISTED BELOW ON 6 JULY 2015. I REQUESTED THE STATUS ON 2 AUGUST 2015 BY E-MAIL AND FOLLOWED-UP ON 11 AUG 2015 BY PHONE. NO ACTION AS 31 AUGUST 2015. SAN ANTONIO DODGE CHRYSLER JEEP 11910 NORTH INTERSTATE 35 SAN ANTONIO, TX 78233 WWW.SANANTONIODODGECHRYSLERJEEPRAM.COM (877) 593-2058 THANK YOU FOR CONTACTING US AT SAN ANTONIO DODGE CHRYSLER JEEP! THIS EMAIL IS A NOTIFICATION THAT WE HAVE RECEIVED YOUR REQUEST AND WILL BE IN CONTACT WITH YOU SHORTLY. WE APPRECIATE YOUR INTEREST, AND IF YOU HAVE ANY QUESTIONS, PLEASE FEEL FREE TO CONTACT US. AS ALWAYS, WE ARE AVAILABLE VIA TELEPHONE AT (877) 593-2058 OR EMAIL AT [email protected]. THANK YOU, SAN ANTONIO DODGE CHRYSLER JEEP (877) 593-2058 HTTP://WWW.SANANTONIODODGECHRYSLERJEEPRAM.COM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759908August 28, 2015
AIR BAGS, STEERING
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. WHILE DRIVING DOWN A HILL AT 35 MPH, THE VEHICLE STARTED TO SHAKE, PULL TO THE LEFT, AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY WITHOUT WARNING. THE DRIVER SUSTAINED MULTIPLE INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD, WHERE THE INSURANCE COMPANY DEEMED THE VEHICLE DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT PROVIDED. MA 10/8 *CN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10759651August 27, 2015
AIR BAGS
I RECEIVED MY FIRST RECALL NOTICE IN JANUARY 2015 AND WENT TO WEST HILLS CHRSLER.JEEP.DODGE FOR THE REPAIR AND WAS TOLD IT COULD TAKE UP TO 6 MONTHS TO ORDER THE PART. I RECEIVED 3 ADDITIONAL NOTICES SINCE THEN. I CONTACTED WEST HILLS AGAIN AND WAS TOLD THE WRONG RECALL PART WAS ORDERED AND NOW I HAVE TO WAIT ANOTHER 3 MONTHS. THIS IS GETTING RIDICULOUS. JUST HOW LONG DO I HAVE TO WAIT? CAN ANYONE CONTACT WEST HILLS CHRYSLER-JEEP-DODGE TO GET THIS IMPORTANT SAFETY RECALL RESOLVED FOR MY VEHICLE? THEIR INFORMATION IS: WEST HILLS CHRSYLER JEEP DODGE 900 WEST HILLS BLVD. BREMERTON, WA 98312 (888) 512-4089
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759771August 27, 2015
AIR BAGS, STEERING, POWER TRAIN
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 05V462000 (POWER TRAIN), 09E001000 (STEERING), 13V528000 (STEERING), AND 15V313000 (AIR BAGS). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE FOUR WHEEL DRIVE WAS ENGAGED AND THE VEHICLE STARTED TO SPIN OUT OF CONTROL. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE TRANSMISSION WAS REPLACED. HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759848August 27, 2015
POWER TRAIN
PINION NUT LOOSENED AND THE DRIVE SHAFT SEPARATED FROM THE REAR AXLE. THE PINION GEAR FELL INTO THE DIFFERENTIAL RESULTING IN THE AXLE TO LOCK UP AND CRACK THE HOUSING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759417August 26, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V313000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759343August 26, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759318August 25, 2015
ENGINE, VEHICLE SPEED CONTROL, STEERING
WHILE PULLING OUT OF A PARKING LOT TO PROCEED ON A MAIN ROAD THE VEHICLE DIED WHEN I ATTEMPTED TO PULL OUT AND CROSS MULTIPLE LANES OF ON COMING TRAFFIC. I PUSHED THE ACCELERATOR AND THE TRUCK BRIEFLY ACCELERATED AND THEN JUST DIED. I WAS ABLE TO PUT IT IN NEUTRAL AND RESTART THE ENGINE. I PURCHASED THIS VEHICLE WITH APPROXIMATELY 6500 MILES ON IT AND NOW I HAVE 204000 . THIS IS THE 4TH OCCASION IT HAS STALLED WHILE AT LOW SPEED FOR NO REASON. THE LATEST OCCASION JUST OCCURRED ON08/11/15 WHILE I WAS GOING THREW A ROUND ABOUT. I ENTERED THE ROUND ABOUT TURNING SLIGHTLY TO THE RIGHT ,HALF WAY AROUND COMING OUT OF THE TURN AS IT WAS STRAIGHTENING THE TRUCK JUST SHUT DOWN. IN ALL THE OCCURRENCES I HAVE BEEN TRAVELING AT LOWER SPEEDS 30 MPH OR LESS. 2 ALMOST CAUSING A CRASH WITH ANOTHER VEHICLE. ON THE LAST OCCURRENCE I WAS ABLE TO RESTART THE TRUCK WHILE COASTING IN NEUTRAL ,EVEN THOUGH THE SIDE OF THE DASH THAT THE GEAR RANGE IS BURNT OUT SO YOU CANT ACTUALLY SEE WHAT GEAR YOU ARE IN. ALL THE TIMES IT HAS STALLED IT HAS BEEN DURING SUMMER MONTHS HOT OUTSIDE AND NO PRECIPITATION. AT TIMES THE TRUCK WILL HIT A LOW RPM WHILE AT AN IDLE BUT WILL RECOVER. THE VEHICLE HAS GONE YEARS IN BETWEEN STALLS FIRST 2 WHEN THE TRUCK HAD LESS THAN A 80K, AND THE LAST 2 STALL OUTS ABOUT A YEAR APART. NO CODES STORED IN THE COMPUTER. TOTALLY RANDOM EVENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758576August 22, 2015
POWER TRAIN
WE WHERE ON OUR WAY BACK FROM CALIFORNIA TO ARIZONA ON THE 40. A SMALL HIGHWAY IN THE MIDDLE OF NO WHERE, WHEN WE HEARD A VERY LOUD BOOM. NEXT A VERY LARGE CLOUD OF SMOKE CAME FROM THE BACK OF THE TRUCK, THEN THE TRUCKS REAR END CEASED UP LEAVING US STRANDED IN THE MIDDLE OF NO WHERE AT NIGHT. TO HAVE THE TRUCK TOWED JUST TO NEEDLES CA WAS $600.00. WAS THIS PART RECALLED? I CAN NOT FIND THIS INFORMATION ANYWHERE AND WOULD LIKE TO KNOW WHAT CHRYSLER IS DOING ABOUT THIS VERY DANGEROUS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750283August 21, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749699August 19, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V313000 (AIR BAGS) AND 14V770000 (AIR BAGS) HOWEVER, THE PARTS NEEDED TO PERFORM THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749551August 18, 2015
AIR BAGS
I RECEIVED A RECALL NOTICE ABOUT THE PASSENGER AIR BAG INFLATOR HOUSING IN FEBRUARY AND ONE FOR THE DRIVERS AIR BAG INFLATOR HOUSING FOUR MONTHS LATER. I HAVE CHECKED WITH THE DEALER (ATHENS DODGE CHRYSLER JEEP) SEVERAL TIMES AND THEIR RESPONSE EACH TIME IS THEY DO NOT HAVE THE PARTS AND MIGHT NOT HAVE THEM FOR ANOTHER SIX MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748997August 16, 2015
POWER TRAIN, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
MY FAMILY AND I WAS DRIVING DOWN THE ROAD. (WE HAD JUST HAD THE TRUCK SERVICED ABOUT 4 DAYS PRIOR AT OUR LOCAL DEALERSHIP.) ALL THE SUDDEN THE TRUCK MAKES THIS SOUND. I SLOWED DOWN, ROLLED MY WINDOW DOWN TRYING TO FIGURE OUT IF IT WAS MY VEHICLE OR NOT. VERY FAINT AT FIRST AND INCREASED WITH A LOUD BOOM. I GET OUT TO FIND MY DRIVE SHAFT ON THE GROUND. AND THE PINION NUT NOWHERE TO BE SEEN. GONE. LUCKILY WE WERE ON A COUNTRY ROAD AND MY FAMILY IS SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748850August 15, 2015
ELECTRICAL SYSTEM
TODAY I WENT TO THE DODGE DEALERSHIP SO THEY COULD DIAGNOSE AN ELECTRICAL PROBLEM I WAS HAVING IN MY TRUCK. THEY TOLD ME THAT PART # 56045112AE, 56051949AD NEED TO BE REPLACED. WHICH ARE THE IGNITION SWITCH AND THE IGNITION WIRE HARNESS. PROBLEMS I WAS HAVING WERE THE POWER WINDOWS WOULD NOT GO UP OR DOWN WITHOUT THE STEERING WHEEL ALL THE WAY IN THE UP POSITION. THE MOTOR BLOWERS FOR MY A/C AND HEAT WOULD SOMETIMES NOT WORK. AND MY AIR BAG LIGHT WAS ON IN THE CLUSTER PANEL. THEY TOLD ME THAT THE WIRES WERE BURNT, BUT COULD NOT TELL ME THE SOURCE OF THE PROBLEM. I TOLD THEM THAT THERE MUST BE COMPLETELY TOO MUCH CURRENT GOING THROUGH THOSE WIRES TO CAUSE A PROBLEM LIKE THAT AND THEY AGREED. I WAS THEN TOLD THAT BECAUSE OF THE WIRES BEING IN THAT CONDITION THE AIRBAG COULD POSSIBLY GO OFF AT ANY TIME AND/OR CAUSE A FIRE. WHY IS THERE NOT A RECALL ON THIS ISSUE. WHEN DOING SOME RESEARCH ON THE WEB THIS IS AN ON GOING PROBLEM WITH DODGE TRUCKS AND JEEPS. ALSO PART NUMBER 56051949AD HAS BEEN DISCONTINUED SO HOW DO THEY EXPECT TO FIX THESE PROBLEMS. MY TRUCK ALSO HAS THE STALLING PROBLEM WHEN COMING TO A STOP AND ACCELERATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748118August 12, 2015
UNKNOWN OR OTHER
THE DASHBOARD IN THESE VEHICLES BEGINS TO CRACK OVER TIME DUE TO DEFECTIVE PLASTIC MATERIAL. THIS IS VERY UNSAFE DUE TO THE FACT IT CAN CRACK WHILE YOU ARE DRIVING AND PIECES OF THE PLASTIC CAN SHOOT INTO THE CAB AND INJURE ANY PASSENGERS. DOGE NEEDS TO TAKE ACTION ON THIS EVEN THOUGH SOME MODELS ARE OLDER VERSIONS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748291August 12, 2015
AIR BAGS
MY 2004 DODGE RAM 2500 HAS BEEN AFFECTED BY CHRYSLER RECALL P40 / NHTSA 14V-354. I TOOK MY VEHICLE INTO THE LOCAL CHRYSLER / DODGE DEALERSHIP AND THEY DETERMINED THAT I HAD DEFECTIVE AIRBAG INFLATORS AND INITIATED A PARTS ORDER TO REPLACE THEM. ALMOST 8 MONTHS HAVE ELAPSED AND THEY STILL HAVE NOT RECEIVED THE PARTS FROM CHRYSLER. CHRYSLER HAS NOT FIXED THIS DEFECT IN A TIMELY MANNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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