Dodge Ram Complaints (2009)

1,009 consumer complaints on file.

#11352235August 31, 2020
STEERING
VEHICLE SWAYS BACK AND FORTH DUE TO STEERING LINKAGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348450August 10, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
TRUCK SOMETIMES SHOWS LIFE WHEN IN ACCESSORY BUT WHEN PUT TO ON TRUCK DIES COMPLETELY, OBVIOUSLY NOT GOING TO TURN OVER WITH NO SIGN OF LIFE. MINUTES LATER I CAN COME BACK AND START IT NO PROBLEM. HEADLIGHTS WILL CONSISTENTLY STUTTER OR EVEN TURN ON OR OFF WHILE PARKED OR MOVING. LASTLY WHILE DRIVING SOMETIMES ALL POWER AND ELECTRICAL SHUTS OFF AND TRUCK IS COMPLETELY DEAD WHILE GOING ANY SPEED. I HAVE NOT FOUND A CERTAIN SPEED IT DIES BECAUSE IT HAS SHUT OFF IN PARKING LOTS AND GOING DOWN HIGHWAY. POWER STEERING IS GONE AND ITS SCARY TO PULL OF SIDE OF ROAD WHEN SOME ROADS DON'T HAVE MUCH TO WORK WITH OR GOING AT HIGHWAY SPEEDS AND LOSING ALL POWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343820August 7, 2020
POWER TRAIN
DRIVING LIKE ANY OTHER DAY WHEN TURNING ONTO STATE ROUTE. HEARD A LOUD POP SOUND AND MY REAR TIRES LOCKED UP. LUCKILY THE ONCOMING TRAFFIC JUST MISSED US (HAD MY DAUGHTER IN THE VEHICLE WITH ME). CERTIFIED MECHANIC SAYS IT IS THE FRONT PINION BEARING THAT WENT OUT CAUSING THE TIRES TO LOCK UP. IT HAPPENED WHEN I WAS GOING AT A RELATIVELY SLOW SPEED BUT I DID SLIDE INTO ONCOMING TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340769July 21, 2020
ELECTRICAL SYSTEM
THERE IS A CLICKING IN THE DASHBOARD FOR A FEW MINUTES I TRIED COMMON PROBLEMS THAT WOULD MAKE THAT NOISE ARE THE BLOWER MOTOR OR BLEND DOOR ACTUATOR REPLACED THEM AND STILL THE CLICKING HAPPENS BUT A CAUSE OF THIS CLICKING THE AIR WON'T WORK OR IS GOOD VERY SLOWLY AND CAUSES MY FRONT WINDSHIELD TO FOG UP TO THE POINT AT WHICH I CAN'T SEE OUT THE FRONT WHEN MY TRUCK IS NOT MOVING SAME RESULT I. THE CITY OR FREEWAY TURNING OR ON THE STREET IT WILL JUST TURN ON AND OFF AT RANDOM POINTS AND THE CLICKING SOUND IS COMING FROM THE LITTLE BLACK BOX THAT I CAN'T FIND D ANY INFORMATION ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338727July 11, 2020
AIR BAGS
I WAS IN A BAD WRECK ON THE FREEWAY GOING FREEWAY SPEED 60MPH I HIT A JERSEY BARRIER THAT CAUSED ME TO ROLL MY TRUCK AND NOT ONE OF MY AIRBAGS WENT OFF THIS ACCIDENT HAPPENED IN SEPTEMBER 2018 I SHATTERED MY COLLARBONE DUE TO HITTING THE STEERING WHEEL AND HAVE HAD SURGERY'S DONE AND MY COLLARBONE WILL NEVER BE THE SAME
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11326466May 29, 2020
POWER TRAIN
WHILE DRIVING ON THE HWY AT 73 MPH MY TRUCK RANDOMLY WENT FROM BEING IN AUTOMATIC TO MANUAL, STUCK IN 4TH GEAR. IT WOULD NOT COME OUT OF 4TH. AFTER ALMOST BEING REAR ENDED DUE TO MY ABRUPT DROP IN SPEED I WAS ABLE TO COAST AND THEN BRAKE TO A STOP ON THE SIDE OF THE BUSY HWY. I HAD TO TURN THE TRUCK ALL THE WAY OFF AND THEN BACK ON TO REDET IT. AS I CRAWLED AT A SLOW SPEED TO GET OFF THE NEAR EXIST IT DID IT AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325572May 22, 2020
POWER TRAIN:AXLE ASSEMBLY, POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE REAR AXLE LOCKED UP AND CAUSED THE VEHICLE TO SKID. THE CONTACT CALLED SHIELDS MOTOR CO INC., (814 W CHERRY ST, CHANUTE, KS 66720, (620)-431-0483), AND WAS INFORMED TO BRING THE VEHICLE IN TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE TECHNICIAN STATED THAT THE FAILURE WAS A KNOWN ISSUE AND THAT IT WAS UNSAFE TO DRIVE THE VEHICLE. THE TECHNICIAN SUGGESTED THAT THE VEHICLE BE TOWED TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,503.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320973April 13, 2020
STRUCTURE:BODY
SEVERE CORROSION RESULTING IN COMPROMISED STRUCTURAL FRAME INTEGRITY NEAR WHERE THE REAR BUMPER AND TOWING PACKAGES ATTACHES TO THE FRAME. APPEARS TO BE THE RESULT OF A FRAME REINFORCEMENT ON THE INSIDE OF THE FRAME THAT WAS NOT PROPERLY COATED WITH A RUST INHIBITOR AT THE FACTORY. MOISTURE LIKELY PENETRATED THE SPACE BETWEEN THE TWO METAL PIECES AND CAUSED COMPLETE RUST-THROUGH, COMPROMISING THE INTEGRITY OF THE REAR OF THE FRAME. THIS COULD BE A SERIOUS SAFETY ISSUE SINCE BUMPERS AND TOWING PACKAGES MOUNT TO THE FRAME IN THIS EXACT SPOT. AT HIGHWAY SPEEDS, BUMPERS OR TRAILERS IN TOW COULD BREAK AWAY FROM THE VEHICLE AND BECOME DANGEROUS PROJECTILES ON THE ROAD. THIS ISSUE WAS OBSERVED DURING ROUTINE MAINTENANCE TO THE REAR DIFFERENTIAL. IT HAS LIKELY BEEN ONGOING FOR MONTHS. THE UNDERNEATH SIDE OF THE VEHICLE IS REGULARLY WASHED IN THE WINTER AND SPRING TO REMOVE DE-ICER THAT WAS APPLIED TO THE ROAD DURING WINTER STORMS. BOTH SIDES OF THE FRAME HAVE SEVERE CORROSION IN THE SAME SPOT. THE LEFT-SIDE FRAME HAS WORSE CORROSION THAN THE RIGHT SIDE. THE SUPPORT METAL IS VISIBLE ON THE RIGHT SIDE FRAME AND CAN BE SEEN IN THE IMAGES ATTACHED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320900April 12, 2020
ELECTRICAL SYSTEM, ENGINE
THE TOTAL INTEGRATED POWER MODULE FAILED AND IT'S A COMMON PROBLEM IN ALL CHRYSLER AND DODGE VEHICLES. THAT FAILS THE ENGINE RUNS ROUGH, AC, BRAKE LIGHT, TURN SIGNAL, HORN, WIPERS, STOP WORKING AND TRANSMISSION STAYS IN 1ST GEAR. THE LIGHTS ON THE DAS STAY ON: BRAKES, ABS, SEATBELT, CHECK ENGINE LIGHT AND AIR BAG... THIS IS AN SPECIALLY WHEN THE MODULE FAILS WHILE DRIVING IN THE ROAD. DEALERS KNOW IT'S A COMMON PROBLEM BUT THEY RATHER HAVE CUSTOMER PAY FOR A NEW TIPM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11312026February 28, 2020
SUSPENSION
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT STATED THAT WHEN HE PULLED INTO A PARKING LOT AND MADE TWO QUICK TURNS, THE STEERING WHEEL MALFUNCTIONED AND THE DRAG LINK DETACHED FROM THE VEHICLE. THE CONTACT WAS A TRUCK MECHANIC AND BELIEVED THAT THE PART WAS DEFECTIVE. THE CONTACT WAS CONCERNED THAT IF THE TOE LINK HAD DETACHED ON THE HIGHWAY, THERE COULD HAVE BEEN A MAJOR ACCIDENT AND LOSS OF LIFE. THE TOE LINK WAS REPLACED IN A RECALL REPAIR 5 YEARS AGO. THE REPAIRS WERE DONE AT THE DEALER FISHER CHRYSLER DODGE JEEP RAM (349 E 32ND ST, YUMA, AZ 85365 (928) 344-2650). THE MANUFACTURER DECLINED THE CONTACT'S REQUEST FOR REIMBURSEMENT AND PLACEMENT INTO A RECALL. THE FAILURE MILEAGE WAS 99,126. *LN*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311577February 26, 2020
UNKNOWN OR OTHER
WENT OUT TO START AND IT WOULD CRANK OVER BUT NOT START UP IT WAS SITTING IN MY DRIVEWAY ON FAIRLY LEVEL SURFACE THEN THIS MORNING IT STARTED UP IMMEDIATELY WITH NO TROUBLE. SECOND TIME THIS HAS HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301938January 26, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
VEHICLE POWER FAILURE WHILE MOVING ON THREE OCCASIONS. VEHICLE LOSES ALL POWER INCLUDING STEERING. HAVE ALREADY REPLACED SEVERAL SENSORS AND THE PCM WITH NO SUCCESS. VERY HAZARDOUS TO ME AND ALL MOTORISTS AROUND ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298834January 12, 2020
POWER TRAIN
FELT VIBRATION IN VEHICLE WHILE DRIVING ABOVE 30MPH. WAS DRIVING DOWN A CITY AT APPROXIMATELY 40MPH AND A VERY LOUD BOOM HAPPENED AND MY TRUCK JOLTED TO A STOP. THE REAR AXLE LOCKED UP BECAUSE THE PINION NUT BACKED OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289925December 18, 2019
ELECTRICAL SYSTEM
IN MOTION THE BLINKERS WOULD TURN ON WITHOUT ME TOUCHING THE SWITCH. WHEN I APPLIED THE LEFT BLINKER THE RIGHT ONE WOULD TURN ON AND VICE VERSA. FINALLY THE FLASHERS TURNED ON AND I COULDN'T TURN OFF. IT STARTED MALFUNCTIONING WHILE I WAS DRIVING DOWN THE HIGHWAY AT 60MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289563December 17, 2019
POWER TRAIN
THERE WAS A RECALL AROUND 2012-2013 FOR 2009 DODGE RAM 1500 PICK UP TRUCKS BECAUSE SOME PINION NUTS COULD COME LOOSE. I HAD THE RECALL PERFORMED AS SOON AS I RECEIVED THE NOTICE. THE FIX FOR THIS WAS TO INSTALL A RETAINER THAT WOULD NOT ALLOW THE NUT TO LOOSEN. THIS WEEK, 12/16/19, I WENT TO REPLACE MY PINION SEAL AS I NOTICED LEAKING AT THE SHAFT. I FEEL THAT THE RETAINER THAT WAS USED TO HOLD THE NUT IN PLACE IS DEFECTIVE AND NOT A SUFFICIENT FIX AS THE NUT HAS DEFINITELY MOVED SINCE THE RECALL WORK WAS PERFORMED. THERE ARE MOST LIKELY STILL TRUCKS ON THE ROAD WHERE A DANGEROUS CONDITION IS BEGINNING TO DEVELOP AGAIN. I NOTICED THAT THE PINION NUT HAD ONLY ONE THREAD SHOWING AND TOOK VERY LITTLE FORCE TO REMOVE. AS I DID NOT KNOW HOW TO REMOVE THE RETAINER "HOLDING" THE NUT IN PLACE, I USED A HAMMER AND A PUNCH TO TRY TO SPIN IT. THE RETAINER AND THE NUT MOVED WITH VERY LITTLE EFFORT. THERE WAS ONLY ONE THREAD ON THE SHAFT SHOWING BEFORE I LOOSENED IT. I CALLED A DEALERSHIP AND THEY TOLD ME TO BRING IT IN THE NEXT MORNING. THE NUTS ON THESE ARE ALL INDIVIDUALLY ADJUSTED UNTIL THE BEARING YIELDS A CERTAIN RESISTANCE AND THIS CAN ONLY BE DONE WITH THE COMPONENTS IN THE REAR OF THE DIFFERENTIAL REMOVED. THE SERVICE MANAGER IS STARTING TO TALK ABOUT "NORMAL WEAR AND TEAR" SINCE THE RECALL. MY CONTENTION IS THAT THE ORIGINAL RECALL WAS NOT PERFORMED PROPERLY BY A DEALER WHEN THE RECALL WAS DONE. WE CAN NOT KNOW WHAT WAS NORMAL WEAR AND TEAR IF THE NUT HAS BEEN COMING LOOSE FOR A NUMBER OF YEARS. THERE MAY BE A REQUIRED WASHER MISSING BUT THAT HAS NOT BEEN DETERMINED YET. IF THERE IS A WASHER MISSING, THAT MEANS THAT THEY REMOVED THE PINION NUT COMPLETELY BEFORE REPLACING IT WHICH YOU CANNOT DO WITHOUT REMOVING THE DIFFERENTIAL CARTRIDGE TO PROPERLY SET THE PRE-LOAD FORCE ON THE BEARING. EACH ONE OF THESE NEEDS TO BE ADJUSTED INDIVIDUALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286834December 4, 2019
FUEL/PROPULSION SYSTEM
THE FUEL GAUGE DOES NOT WORK, HASN'T WORKED IN OVER 2 YEARS WE HAVE BROKE DOWN ON THE SIDE OF THE ROAD THINKING WE STILL HAD GAS! VERY UNSAFE AND VERY DANGEROUS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11283045November 30, 2019
ELECTRICAL SYSTEM
ON 11/25/19 ABOUT 3 AM THE HORN GOT STUCK IN THE ON POSITION AND NOTHING WAS LABELED IN THE FUSE BOX OR MANUAL (BOOK) WHAT IS THE SOLUTION? MY TRUCK HAS ONLY 40,012 MILES, I'M TOTALLY SURPRISED ABOUT THIS PROBLEM, AND I WAS CONSIDERING BUYING ANOTHER DODGE RAM TRUCK!!!! TRACK WAS PARKED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281591November 21, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT THE REAR AXLE PINION FAILED DESPITE THE FACT THAT THE PART WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 12V474000 (POWER TRAIN). PARKS MOTORS (11987 US-54, AUGUSTA, KS 67010, (316) 775-6365) PERFORMED THE RECALL REPAIR. THE CONTACT SPOKE WITH THE SAME DEALER AND WAS INFORMED THAT THERE WERE NO WARRANTIES ON RECALLS AND OFFERED NO ASSISTANCE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DETERMINED THAT THE REAR AXLE PINION WAS DAMAGED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 260,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280806November 18, 2019
POWER TRAIN
WAS DRIVING ABOUT 25 MILES PER HOUR WHEN I HEARD A LOUD POP OR BANG. THE TRUCK FELT SLIGHTLY FUNNY. PUT INTO NEUTRAL AND COASTED TO AN EMPTY PARKING LOT. APPROX 75 TO 100 FEET AND STOPPED. WHEN I TRIED TO MOVE THE VEHICLE AGAIN IT WOULD LOCK UP WITHIN A FOOT OF TRAVEL. HAD TO TOW IT TO A GARAGE. THE REAR AXLE IS LOCKED UP THE REAR FLANGE IS SITTING AT A CROOKED ANGLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257437September 23, 2019
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT THE FRAME NEAR THE TWO REAR WHEELS WAS RUSTED OUT. THE FAILURE WAS DISCOVERED BY BOB-BOYD CHRYSLER JEEP DODGE RAM (2810 N COLUMBUS ST, LANCASTER, OH 43130, (740) 653-2277). THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND WAS QUOTED A REPAIR COST OF $2,200. THE VEHICLE WAS SCHEDULED TO BE REPAIRED AROUND OCTOBER 7, 2019. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 131,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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