Dodge Ram Complaints (2010)

901 consumer complaints on file.

#10582786April 14, 2014
SUSPENSION
RECEIVED A SAFETY RECALL IN THE MAIL . N49/NHTSA 13V-529. WENT TO DEALER THEY SAID THEY WOULD CALL ME BUT NEVER DID. I WENT BACK IN AND THEY SAID THEY'D PUT MY NAME ON A LIST AND GET BACK TO ME. THEY SAY THEY DON'T KNOW WHEN THE PARTS WILL BE AVAILABLE. IT'S BEEN A TOTAL OF 3 MONTHS. DEALER SHOULD HAVE TOLD ME FROM THE BEGINNING THAT THEY'D PUT MY NAME ON A LIST. I AM CONCERNED THEY WILL KEEP PUTTING THIS OFF WHILE PARTS ARE NOT AVAILABLE. TIE ROD ISSUES CAN CAUSE A LOSS OF DIRECTIONAL CONTROL WHICH IS EXTREMELY DANGEROUS AND I AM VERY CONCERNED ABOUT MINE AND FAMILY'S SAFETY. CAN SOMEONE PLEASE GET BACK TO ME WITH AN STATUS ON THE REPLACEMENT PARTS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579146April 11, 2014
STEERING
TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION RELATED TO NHTSA CAMPAIGN ID NUMBER 13V529000(STEERING) BUT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE CURRENT MILEAGE WAS 180,000. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579149April 11, 2014
POWER TRAIN, STEERING, WHEELS
WE WERE DRIVING OUR 2010 DODGE RAM 1500 ON A COUNTY HIGHWAY WHEN WE HEARD A LOUD WHIRRING NOISE. AS WE APPROACHED A DOWNHILL SECTION AND MY HUSBAND TOOK HIS FOOT OFF THE GAS THE NOISE WENT AWAY, BUT CAME BACK LOUDER AS SOON AS HE PUT HIS FOOT ON THE ACCELERATOR. INSTANTLY THERE WAS A BIG BOOM AND THE REAR END OF THE VEHICLE LOCKED UP, THE FRONT END OF THE VEHICLE SWERVING WITH THE BACK END JACK KNIFING ON THE ROAD WHILE BOUNCING/BUCKING LIKE MOTION GIVEN THE TIRES FELT AS THOUGH THEY WERE ALSO LOCKED UP. WE COULD FEEL AND HEAR SOMETHING UNDER THE CAR BASHING THE UNDERCARRIAGE. THERE WERE NO ONCOMERS FORTUNATELY AND MY HUSBAND DID MANAGE TO STOP THE VEHICLE JUST SHORT OF THE GUARDRAIL AND GOING OVER THE RAVINE. THE CAR WAS STILL HALF IN THE LANE .. HORIZONTAL TO ONCOMING TRAFFIC. HE TURNED ON THE HAZARDS AND I JUMPED OUT, IT WAS DARK WITH NO LIGHTING ON THE ROAD AND HARD TO SEE UNTIL THE CAR BEHIND US STOPPED TO SEE IF WE WERE OK AND SAID OUR DRIVE SHAFT HAD DISCONNECTED. WE REMOVED OUR 2 YOUNG CHILDREN FROM THEIR CARSEATS, WAITED ON THE SIDE OF THE ROAD AND THE MEN TRIED TO MOVE THE TRUCK OUT OF ONCOMING TRAFFIC BUT THE TIRES WERE LOCKED. WE CALLED 911 FOR THE POLICE TO GIVE OUR CHILDREN A SAFER PLACE TO STAY OUT OF ONCOMING TRAFFIC AND TO PROVIDE DIRECTION TO ONCOMING TRAFFIC AS WE HAD A TOW TRUCK COME OUT TO BRING THE CAR TO THE NEARBY DODGE DEALERSHIP. THE DEALERSHIP LOOKED AT THE CAR, INFORMED US IT WAS PART OF A RECALL BUT THEY DIDN'T HAVE THE PARTS TO FIX IT IN STOCK. THEY DID NOT OFFER AN ALTERNATE VEHICLE TO US AND WE ARE STILL AWAITING WORD ON WHAT IS HAPPENING AT ALMOST A WEEK AFTER THIS INCIDENT TOOK PLACE. FOR ME THE INTEGRITY OF THE ENTIRE DRIVE SHAFT, UNDERCARRIAGE AND ALL EQUIPMENT/COMPONENTS OF THE VEHILE, TIRES WHICH WERE SHOWING SIGNS OF EXTREME WEAR AND LOW ON AIR ARE ALL NOW COMPROMISED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579292April 11, 2014
STEERING
I RECEIVED RECALL NOTICE FROM DODGE IN DEC 2013. I THEN CONTACTED MY DODGE DEALER. I WAS TOLD IT WOULD BE JAN 2014 BEFORE THEY WOULD BEGAN REPAIRS BEGIN. I CHECKED BACK IN EARLY FEB AND WAS TOLD I WOULD BE PUT ON A LIST FOR REPAIRS. APRIL I HAD STILL NOT HEARD FROM DODGE SO I CONTACTED THEM AGAIN. I WAS TOLD THE MANUFACTORER HAD RECALLED THE RECALL PART AND THEY DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. APRIL 11 WENT BY THE DEALERSHIP AND WAS GIVEN A RUN AROUND ABOUT REPAIRS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578336April 8, 2014
SUSPENSION, STEERING
THREE TIMES I'VE LOST CONTROL OF THIS TRUCK AT RELATIVELY LOW SPEEDS AND NORMAL DRIVING CONDITIONS. THE TRUCK WOULD GO INTO A RIGHT SKID AND FISHTAIL. TWICE THE ROAD WAS DRY, ONCE THE ROAD WAS WET. EACH TIME I WAS ABLE TO RECOVER BEFORE HITTING SOMETHING OR EXITING THE ROADWAY HOWEVER I USED BOTH LANES OF TRAFFIC TO RECOVER. TWICE I LOST CONTROL WHILE ACCELERATING NORMALLY AFTER SLOWING FOR A CURVE OR OTHER SITUATION. I HAD SLOWED TO ABOUT 40 AND WAS ACCELERATING BACK TO THE SPEED LIMIT OF 60. INCIDENT OCCURRED AT ABOUT 50. LOSS OF CONTROL CAME SUDDENLY LIKE THE FRONT OF THE VEHICLE TOOK A SHARP BID TO THE LEFT ON ITS OWN. ONCE WAS AFTER HITTING SOME WASHBOARD TYPE BUMPS IN THE ROAD WHICH CAUSED THE BACKEND TO BOUNCE TO THE RIGHT AND BEGIN TO SKID. I INSPECTED AND DON'T SEE ANYTHING OBVIOUSLY LOOSE OR BROKEN. POSSIBLE RELATED ISSUES: A SLIGHT BUMP IS OFTEN FELT IN THE STEERING WHEEL AND ACCELERATOR PEDAL. TRUCK IS UNDER RECALL N49 FOR A TIE ROD ISSUE. BUT I DON'T SEE ANY SIGN THAT THE TIE ROD IS LOOSE ALTHOUGH THE U-BOLTS THAT HOLD THE DAMPER TO THE TIE ROD MAY BE SLIPPING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578356April 8, 2014
STEERING
TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE REPAIRED BECAUSE THE PART NEEDED WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578374April 8, 2014
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
A/C DID NOT PUT OUT COLD AIR. ISSUES WITH A ACUATER DOOR BEHIND THE DASHBOARD AT 15K. THEN AT ABOUT 36K THE A/C WAS PUTTING OUT WARM AIR AGAIN. THE DEALER REPLACED A REGULATOR FOR THE COMPRESSOR. THE TRUCK HAS 75K AND THE EVAPERATIVE COOLER BEHIND THE DASHBOARD IS LEAKING AND NEEDS REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578412April 8, 2014
STEERING
I HAVE THE ORIGINAL TIRES ON IT STILL. I DON'T OFF ROAD NOR DO I USE IT FOR COMMERCIAL USE. IN NOV 2011, WITH 19K MILES, I HAD THE LEFT TIE ROD REPLACED AS THE BALL JOINT PART WORE OUT AND WAS HANGING. THEN I GOT THE NOTICE IN DEC 13 OF THIS NEW TIE ROD ISSUE, I THOUGHT IT TO BE ONE IN THE SAME. I DEPARTED MY HOUSE FOR WORK. WITH NO NOTICE, AS I WAS BACKED OUT A DIRT DRIVEWAY, I HEARD A POP, IT SOUNDED LIKE SOMETHING WAS DRAGGING. I STOPPED, LOOKING UNDER THE FRONT AND BACK THINKING I HAD PICKED UP SOMETHING, THERE WAS NOTHING. AS I TRIED TO MOVE FORWARD, THE SCRAPING SOUND APPEARED AGAIN, I STOPPED, LOOKED UP UNDER THE FRONT END FINDING THE DRAG LINK HANGING ABOUT 8 INCHES OFF THE TIE ROD END. I CALLED THE DODGE CONTACT NUMBER IN THE BOOK. THIS WAS 340 AM.. I EXPLAINED WHAT HAPPENED AND HE STATED THAT HE WOULD BUILD A JOB ORDER FOR IT. I CONTACTED THE DEALER,(8 AM) HE ASKED ME TO LOOK AT THE DRAG LINK AND SEE WHAT TYPE OF STABILIZER SYSTEM I HAD MOUNTED ON IT. I HAD 2 U BOLT CONNECTORS ABOUT HALF MASS OF THE DRAG LINK. THE DEALERSHIP THEN STATED THAT KNOWING THAT, I NEEDED TO HAVE THE DRAG LINK REPLACED, AND THAT IT WOULD BE COVERED UNDER THIS RECALL. HE THEN STATED THAT AS IT WAS MOUNTED, THE STABILIZER DIDN'T ALLOW THE DRAG LINK TO ROTATE PROPERLY CAUSING UNDUE STRESS ON THE TIE ROD END JOINT. I WAS THEN TOLD THAT THE DEALERSHIP HAD INSPECTED 15 TRUCKS SO FAR AND ALL 15 NEEDED THESE PARTS REPLACED, BUT DODGE STILL DIDN'T' HAVE THE REPLACEMENT PARTS AVAILABLE AND WOULDN'T BE UNTIL AROUND THE 14TH OF APRIL 14. MIND YOU THIS RECALL WAS PUT OUT IN DEC 2013 4 MONTHS AGO.... STILL AS OF TODAY WITH NO PARTS CURRENTLY AVAILABLE.. I WANTED TO TALK TO A SUPERVISOR, SHE SAID THEIR OFFICE DOESN'T WORK LIKE THAT..... EVERY ONE HAS A SUPERVISOR SOME PLACE....SHE STATED THE CONVERSATION WAS RECORDED, AND CONTINUED TO TRY TO PUSH ME OFF TO THE ROAD SIDE ASSISTANCE FOLKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578154April 8, 2014
STEERING
TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR ON THE VEHICLE. THE DEALER INFORMED THE REMEDY PART WAS IN THE PROCESSING OF BEING REDESIGNED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577848April 7, 2014
STEERING
TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER:13V529000. THE CONTACT STATED THAT HE WAS MADE AWARE THAT THE PARTS WERE NOT AVAILABLE AND AS A RESULT THE RECALL REPAIRS WERE NOT PERFORMED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THERE ARE NO FAILURES AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577419April 4, 2014
STEERING, SUSPENSION
CHANGED LANES AT APPROXIMATE 65 MPH THE TRUCK BEGAN TO SHAKE (WOBBLE) SO BAD IT WAS HARD TO KEEP CONTROL OF IT. HAD TO COME TO COMPLETE STOP TO GET IT TO STOP . FELT IT WAS UNSAFE TO DRIVE. AFTER RESEARCHING ONLINE THERE ARE OTHER POST WITH THE SAME ISSUE THEY HAVE CALLED THE WOBBLE AS THE DEATH WOBBLE. IT HAS HAPPEN 4 TIMES WITH THIS TRUCK AT DIFFERENT TIMES YOU DON'T KNOW OR HAVE ANY INDICATION THAT IT'S GOING TO HAPPEN. HAD THE TIRES BALANCED AND ROTATED SUSPENSION CHECKED ALL IS GOOD ACCORDING TO THE REPAIR GARAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577435April 4, 2014
STEERING
TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) IN JANUARY 2014. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577226April 3, 2014
STEERING
TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER:13V529000 (STEERING) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE CONTACT RECEIVED THE NOTICE MONTHS AGO. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577191April 3, 2014
STEERING
TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WERE RECEIVING ONE PART PER WEEK. THE CONTACT STATED THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE APRIL OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THERE ARE NO FAILURES AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576846April 2, 2014
STEERING
I AM VERY CONCERNED THAT CHRYSLER HAS ISSUED A RECALL FOR THE LEFT TIE ROD AND STATE IN THE RECALL THAT THE TIE ROD COULD FRACTURE AND CAUSE A LOSS OF DIRECTIONAL CONTROL AND CRASH WITHOUT WARNING, BUT THE PARTS FOR THE RECALL ARE NOT AVAILABLE. WE HAVE BEEN ON A WAITING LIST FOR 3 MONTHS AT THIS TIME. I THINK THIS SHOULD BE REVIEWED, IT SHOULD NOT REQUIRE PEOPLE TO DIE IN A CRASH BEFORE SOMETHING IS DONE. HOW CAN A COMPANY KNOW THIS PROBLEM EXISTS AND IT COULD RESULT IN FATALITY BUT IT APPEARS TO BE NO BIG DEAL THAT WE HAVE TO WAIT FOR A REPAIR PART TO BECOME AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576897April 2, 2014
STEERING
TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER:13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER WAS NOT ABLE TO PROVIDE A TIMEFRAME FOR WHEN THE RECALL PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576469April 1, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THERE WAS AN ABNORMAL POP HEARD FROM THE VEHICLE. THE CONTACT THEN APPLIED THE BRAKES AND A LOUD THUD WAS HEARD FROM THE VEHICLE. UPON FURTHER INSPECTION, THE CONTACT DISCOVERED THAT THE AXLE HAD FRACTURED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS AWAITING DIAGNOSIS OF THE FAILURE. ADDITIONALLY, THE CONTACT HAD PREVIOUSLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) HOWEVER, THE PARTS NEEDED FOR THE RECALL SERVICE WERE NOT READILY AVAILABLE. THE CONTACT STATED THAT THE RECALL REPAIRS HAD EXCEEDED A REASONABLE TIME FRAME. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 49,000. UPDATED 10/1/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575819March 31, 2014
STEERING
TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED THAT HE RECEIVED RECALL NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) IN JANUARY. THE CONTACT ATTEMPTED TO GET THE VEHICLE REPAIRED ON NUMEROUS OCCASIONS BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THERE ARE NO FAILURES AT THIS TIME. THE VIN WAS UNAVAILABLE. UPDATED 5/19/14*CN UPDATED 6/06/17*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575871March 31, 2014
STEERING
TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 11V350000. THE CONTACT STATED THAT SHE WAS MADE AWARE THAT PARTS WERE NOT AVAILABLE AS A RESULT REPAIRS WERE UNABLE TO BE PERFORMED FOR THE RECALL. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 06/17/14 MA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575743March 30, 2014
POWER TRAIN
JUST GOT OFF THE INTERSTATE ABOUT A MILE UP THE ROAD HEARD A LOUD BAND/POP AND THE TRUCK JERKED CAME TO A COMPLETE STOP. CALLED A TOW TRUCK AND THE REAR WHEELS R LOCKED UP DEF. LOCKED UP THIS IS CAUSED BY A RECALL ON THE PINION NUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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