Dodge Ram Complaints (2009)

1,009 consumer complaints on file.

#10627726September 2, 2014
STEERING
2009 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO LEFT TIE ROD BALL STUD RECALL NOTICES. *SMD THE CONSUMER CONTACTED TWO DEALERS, AND THEY BOTH INFORMED HIM, THE PARTS WERE NOT AVAILABLE. RECALL# 13V529000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628393August 26, 2014
ENGINE, ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES. THE TECHNICIAN WAS NOT ABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 62,500. UPDATED 10/23/14*CN UPDATED 7/8/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628100August 25, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE DEALER COULD NOT REPAIR THE VEHICLE FOR EIGHT MONTHS BECAUSE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627653August 23, 2014
SEATS
THE DRIVERS POWERSEAT LAYS ALL THE WAY BACK BY ITSELF & THIS HAS HAPPENED 4 TIMES & IT DOES IT OVERNIGHT. WHEN I GET IN MY TRUCK THE DRIVERS POWER SEAT IS ALL THE WAY LAYED BACK. SO FAR IT HAS NOT HAPPENED WHILE DRIVING BUT AFTER THIS LAST TIME IT WAS LAYED BACK I AM TAKING IT IN TO THE DEALER BEFORE IT DOES LAY ALL THE WAY BACK WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627441August 22, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. WHILE MAKING A TURN AT 10 MPH, THE STEERING BECAME WOBBLY AND THE CONTACT HEARD AN ABNORMAL SQUEAKING NOISE. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627481August 22, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PARTS FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT BELIEVED THAT THE MANUFACTURER HAD EXCEEDED THE REASONABLE AMOUNT OF TIME TO PROVIDE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/02/14*LJ THE CONSUMER STATED THAT THE ISSUE HAS BEEN RESOLVED. UPDATED 3/9/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627533August 22, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE DEALER WAS CONTACTED NUMEROUS TIMES AND WAS INFORMED THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE INSPECTED. THE TECHNICIAN VERIFIED THAT THE VEHICLE NEEDED THE REPLACEMENT AND WAS PUT ON THE WAITING LIST. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/09/14*LJ THE CONSUMER STATED THE PROBLEM WAS FIXED. UPDATED 10/30/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10625691August 20, 2014
STEERING
2009 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO UNABLE TO SCHEDULE SERVICE AT DEALERSHIP TO COMPLETE TIE ROD RECALL NOTICE, DUE TO LACK OF PARTS. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626442August 19, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626493August 19, 2014
STEERING
THIS VEHICLE RECEIVED A RECALL ALERT 12/20/2013. THIS VEHICLE HAS BEEN ON THE LIST AT THE DEALERSHIP SINCE FEB. 2014 TO HAVE THE NEEDED REPAIRS. ACCORDING TO THE DEALER, THERE IS A LONG WAITING LIST FOR THE PART AND I HAVEN'T BEEN CALLED AS OF AUGUST 20, 2014. THE DEALERSHIP IS FLOWER MOTORS, MONTROSE, CO. I DON'T UNDERSTAND WHY THE PARTS ARE NOT AVAILABLE TO FIX THIS PROBLEM. I HAVE TO USE THIS TRUCK EVERYDAY AND I'M CONCERNED I MAY BE IN AN ACCIDENT. WHAT ADVICE CAN YOU OFFER? WHEN CAN I EXPECT TO HAVE THIS PROBLEM REPAIRED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622333August 14, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION OF RECALL NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING). THE CONTACT STATED THAT THE PART NEEDED TO SERVICE THE VEHICLE UNDER THE RECALL WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621628August 12, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE AS TO WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621716August 12, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620972August 8, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE JERKED ACCOMPANIED BY AN ABNORMAL NOISE WITHOUT WARNING. THE VEHICLE COULD BE RESTARTED. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 13V038000 (POWER TRAIN). THE TECHNICIAN ALSO STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED, HOWEVER THE TRANSMISSION WAS NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620675August 7, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HOWEVER, THE PART WAS NOT AVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/2/14*CN THE STEERING LINKAGE WAS REPLACED. UPDATED 11/18/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618596August 4, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT RECEIVED THE RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 13V529000(STEERING). THE CONTACT RECEIVED THE RECALL NOTICE IN DECEMBER OF 2013 AND WAS UNABLE TO HAVE THE VEHICLE SERVICED DUE TO THE RECALL PART BEING UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618818August 4, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER INFORMED THE CONTACT THAT THE RECALL PARTS WERE ON BACK ORDER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618208August 1, 2014
EQUIPMENT ADAPTIVE/MOBILITY, POWER TRAIN, STEERING
I HAVE BEEN INFORMING GULFGATE DODGE CHRYSLER JEEP INC 7550 GULF FREEWAY HOUSTON, TX 77017 (281)477-6767. OF THE RECALL ON THE REAR AXLE PINION SINCE 2013 AND WE AS OF TODAY HAVEN GOTTEN IT TAKEN CARE UP. NO ONE HAS CALL TO FOLLOW UP. WE HAVE BEEN CALLING THEM ALL WE RECEIVE IS WE WILL CALL WHEN WE GET SOME IN. I WILL BE KEEPING THIS AS A RECORD OF COMPLAINT IN MY FILES. IF THE VEHICLE GETS DAMAGE AND THE CAUSE IS OF THE PART NOT BEING REPLACE WITH BE A HUGE ISSUE WITH US. I WILL NOT IN THE FUTURE BUY ANY OTHER VEHICLE FROM GULFGATE DODGE NOR WILL I REFER THEM TO ANYONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618230August 1, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE TRANSMISSION SHIFTED INTO FOURTH GEAR INDEPENDENTLY, WHICH CAUSED THE VEHICLE TO SKID INTO ONCOMING TRAFFIC. THE CONTACT WAS ABLE TO REGAIN CONTROL. THE VEHICLE WAS MANEUVERED TO THE SIDE WHERE IT WAS ABLE TO RESTART AND RESUMED TO NORMAL. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES PER MONTH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. ..UPDATED 08-26-14 *BF UPDATED 09/02/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618014July 31, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/05/14*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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