Dodge Ram Complaints (2010)

901 consumer complaints on file.

#10606498June 27, 2014
STEERING
TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT STATED THAT THE NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) WAS RECEIVED APPROXIMATELY ONE YEAR AGO. AFTER CONTACTING THE DEALER AND MANUFACTURER ON MULTIPLE OCCASIONS THE CONTACT WAS INFORMED THAT, THE PARTS WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606518June 27, 2014
STEERING
TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606093June 26, 2014
STEERING
TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED TWO RECALL NOTIFICATIONS OF NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND STATED THAT THE PART NEEDED TO SERVICE THE VEHICLE UNDER THE RECALL WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606136June 26, 2014
STEERING
TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING). HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606181June 26, 2014
STEERING
RECEIVED NOTICE OF A RECALL AND CONTACTED THE DEALER TO SCHEDULE REPLACEMENT OF THE LEFT TIE ROD END UNDER RECALL N49/NHTSA 13V-529 AND WAS PUT ON THE LIST FOR THE REPAIR, NOW I HAVE RECEIVED A SECOND NOTICE FOR THE SAME RECALL AND WHEN I CONTACT THE DEALER THEIR RESPONSE IS THEY ARE HAVING TROUBLE ACCESSING THE PARTS FROM DODGE. THIS IS UNACCEPTABLE THE DEALER ALSO STATED THAT THIS IS A PROBLEM THREW OUT THE DEALER NETWORK. NOBODY CAN GET THE TIE ROD END FOR THE LEFT SIDE. THIS SHOULD BE A PRIORITY FOR ALL INVOLVED AND NEEDS TO BE RESOLVED. A VERY SERIOUS SAFETY ISSUE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606253June 26, 2014
STEERING
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT SHE WAS CONCERNED FOR HER SAFETY SINCE THE PARTS WERE STILL NOT AVAILABLE TO DO REPAIRS FOR RECALL NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE HAD NOT EXPERIENCE THE FAILURE. THE VEHICLE CURRENT MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605989June 25, 2014
STEERING
I RECEIVED A RECALL FOR THIS VEHICLE IN JANUARY ABOUT A TIE ROD BALL STUD. IT SAYS "THIS COULD CAUSE LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING. NOW THAT SOUNDS KIND OF SERIOUS TO ME SO I CALLED THE DEALER AND THEY SAID THEY DIDN'T HAVE THE PARTS TO MAKE THE REPAIR YET. SO I'VE CALLED EVERY 6-8 WEEKS TO SEE IF THEY HAVE THE PARTS AND THEY STILL DON'T. I HAVE MOVED FROM 8TH TO 5TH ON THE WAITING LIST IN 6 MONTHS SO THAT CERTAINLY MAKES ME FEEL BETTER. AT THIS RATE I SHOULD HAVE MY POTENTIAL "CRASH WITHOUT WARNING" PROBLEM RESOLVED ABOUT NEXT JULY.....IF I HAVEN'T "CRASHED WITHOUT WARNING". THE DEALER DOESN'T SEEM TO BE THE PROBLEM......IT SEEMS TO BE CHRYSLER. SO, WHAT TO I DO NOW???? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606051June 25, 2014
STEERING
THEY TELL US NOW THAT THEY HAVE NO IDEA WHEN THEY CAN REPLACE OUR TIE ROD, IT FIRST WAS RECALLED LAST DEC. 2013. IT IS NOW JUNE 25, 2014. I WOULD THINK IT SHOULD HAVE BEEN REPLACED BY NOW. OR DODGE SHOULD NOT BE ALLOWED TO MAKE ANYMORE CARS, UNTIL THESE VEHICLES ARE REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605735June 24, 2014
UNKNOWN OR OTHER
IN MARCH 2014 WE RECEIVED A RECALL NOTICE FOR OUR DODGE RAM 2500. WE TOOK THE LETTER TO OUR LOCAL DODGE DEALER, MARSHALL MOTORS, IN SALINA, KS TO VERIFY THAT OUR VEHICLE NEEDED THE REPAIR WORK INDICATED. THE EMPLOYEE SAID IT DID AND THAT SHE WOULD KEEP OUR NOTIFICATION LETTER AND A PHONE NUMBER AND CALL US WHEN THE PART CAME IN TO SCHEDULE AN APPOINTMENT. WE'VE WAITED AND WAITED AND I CALLED AGAIN ON JUNE 23, 2014 AND WAS TOLD THAT THE PART/PARTS NEEDED WERE STILL ON BACK ORDER FROM CHRYSLER AND THEY WOULD CALL US WHEN THEY RECEIVED THEM TO SCHEDULE AN APPOINTMENT. I FIND THIS RIDICULOUS AS IT HAS BEEN 3 MONTHS SINCE WE RECEIVED THE FIRST NOTICE OF RECALL. IF THERE IS INDEED SOMETHING THAT NEEDS FIXED ON OUR VEHICLE WE FEEL IT NEEDS TO BE TAKEN CARE OF FOR THE SAFETY OF OUR FAMILY. WHAT HAPPENS IF THIS PART DOES CAUSE AN ACCIDENT WHILE WE'RE WAITING FOR THE BACK ORDERED PART? CONCERNED AND FRUSTRATED. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605111June 23, 2014
STEERING
HAVE RECALL N49/NHTSA 13V-529 .HAVE HAD THIS NOTICE SINCE JANUARY 2014 AND NOW HAVE RECEIVED THE SECOND NOTICE. I WOULD LIKE TO KNOW WHY DODGE/CHRYSLER IS HAVING SUCH A HARD TIME IN PRODUCING REPLACEMENT PARTS FOR THIS RECALL. I CONTACTED 2 DEALERS WHILE IN FLORIDA (JAN-APRIL2014) AND MY LOCAL DEALER WHEN I RETURNED. SAME ANSWER NO PARTS AVAILABLE. WE ARE RETIRED AND TRAVEL WITH A 5TH WHEEL TRAILER, ANY INFO WOULD BE APPRECIATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605329June 23, 2014
STEERING
I HAVE RECEIVED 2 NOTICES OF RECALL AND TAKEN THE TRUCK TO THE DEALER, BUT PARTS ARE NOT AVAILABLE FOR THIS RECALL N49 / NHTSA13V-529. I HAVE CALLED CHRYSLER AND THEY HAVE SAID PARTS ARE NOT AVAILABLE OR SEVERELY LIMITED AND RATIONED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598111June 13, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597194June 9, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 13V038000 (POWER TRAIN). THE DEALER STATED THAT THE PARTS FOR THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597205June 9, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 13V038000 (POWER TRAIN). THE DEALER STATED THAT THE PARTS FOR THE REPAIR WERE UNAVAILABLE. NEITHER THE DEALER NOR THE MANUFACTURER COULD PROVIDE AN ANTICIPATED DATE OF ARRIVAL FOR THE PARTS. THE VEHICLE HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596234June 4, 2014
STEERING
THE DODGE RAM WAS CHECKED BY THE DEALERSHIP THAT HAS NOT BEEN ABLE TO SUPPLE THE RECALL PARTS (RECALL N 49) SINCE THE DATE OF RECALL (DECEMBER 2013). I CALLED EVERY MONTH FOR AN APPOINTMENT AND ONLY ON THE LAST CALL DID THE LOCAL DEALERSHIP TELL ME THE FIRST TIME THEY COULD SUPPLY THE RECALLED TIE RODS ON MAY 29. CONSEQUENTLY, I TOOK THE TRUCK TO BE INSPECTED BY THE LOCAL DEALERSHIP FOR THE TIE ROD PROBLEM ON 5/14/2014 BECAUSE, AS I TOLD THEM, I PLANNED TO DRIVE 10 HOURS FROM SANTA FE NM (HOME) TO FT COLLINS CO PULLING A HORSE TRAILER WITH TWO VALUABLE HORSES AND DID NOT WANT ANYTHING TO HAPPEN. THE TIE ROD BROKE AS I WAS BACKING UP TO ATTACH THE HORSE TRAILER FOR THE HOMEWARD BOUND TRIP. TEN MINUTES LATER AND WE WOULD HAVE ALL BEEN DEAD. THANK GOODNESS THE FT COLLINS DEALERSHIP DID HAVE THE NEW TIE RODS IN REPLACEMENT BUT I BELIEVE THE SANTA FE LITHIA DEALERSHIP WAS MUCH REMISS IN NOT OBTAINING THE REPLACEMENT PARTS FOR ITS LOCAL CUSTOMERS AND CLEARING THE TRUCK FOR A LONG ROAD TRIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596009June 4, 2014
STEERING
TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT WAS CONCERNED FOR HIS SAFETY SINCE THE PARTS WERE STILL UNAVAILABLE IN ORDER TO PERFORM THE NHTSA RECALL CAMPAIGN NUMBER: 11V350000 (STEERING). THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE DELAY. THERE WERE NO FAILURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596169June 4, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V038000 (POWER TRAIN) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BE AVAILABLE. THE MANUFACTURER WAS ALSO NOTIFIED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT WOULD RECEIVE THE RECALL REPAIR. THERE WERE NO FAILURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595936June 3, 2014
STEERING, SUSPENSION
DRIVING UP COUNTRY ROAD AT 45 MPH IN MY DODGE RAM 2500 DIESEL, WITH ONLY 40K MILES ON IT. ALL OF A SUDDEN, DEATH WOBBLE HITS. NO ABILITY TO STEER AND NO BRAKES. RIGHT WHEEL GETS JAMMED INTO FRAME OF TRUCK AT 45MPH AND CAN'T SPIN SO VIOLENT AND UNCONTROLLABLE SHAKING. EVIDENCED BY TIRE MARKS ON THE FRAME OF MY TRUCK. HAVE PHOTOS. SENDS ME UP THE SIDE OF THE ROAD, AND ALMOST FLIPS THE TRUCK UPSIDE DOWN. MANAGED TO GET TRUCK UNDER CONTROL, BY SLAMMING ON MY BRAKES, IN ONCOMING TRAFFIC, MY DOG HITS THE WINDSHIELD. POLICE OFFICER WAS RIGHT BEHIND ME AND WITNESSED THE ENTIRE EVENT, TOLD ME I WAS LUCKY TO BE ALIVE. WHEN I CALLED DODGE THEY DENIED EVERYTHING. LOOKED UP INTERNET AND FOUND "DEATH WOBBLE" WHICH IS EXACTLY WHAT TRANSPIRED WITH THE TRUCK. FORTUNATELY AT THE TIME I WAS NOT HAULING MY HORSE TRAILER OR ALL WOULD HAVE BEEN DEAD. DAMAGES TO DATE SO FAR IS 8K, INCLUDING FRAME, FRONT BUMPER, FRONT SUSPENSION, STEERING, FRONT AXLE ASSEMBLY. THIS IS ABSOLUTELY OUTRAGEOUS FOR A TRUCK THAT ONLY HAS 40K MILES. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10595446June 2, 2014
STEERING:LINKAGES:TIE ROD ASSEMBLY, STEERING
TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 5 MPH IN REVERSE, A LOUD NOISE EMITTED OUTSIDE OF THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE FRONT DRIVER'S SIDE TIE ROD WAS FRACTURED, WHICH CAUSED THE TIRE TO REMAIN IN AN INWARD POSITION. THERE WAS A RECALL RELATED TO THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595179May 30, 2014
STEERING
TL * THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING). THE CONTACT STATED THAT SHE WAS MADE AWARE THAT PARTS WERE NOT AVAILABLE AS A RESULT REPAIRS WERE UNABLE TO BE PERFORMED FOR THE RECALL. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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