Dodge Ram Complaints (2009)

1,009 consumer complaints on file.

#10669520January 1, 2015
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, ENGINE
IT GOT COLD ON THIS MORNING WENT OUT TO START TRUCK. STARTED FINE LIKE ALWAYS DROVE MY WIFE TO WORK SOON AS I PUT TRUCK IN REVERSE MY ABS LIGHT TRACTION CONTROL AND EMERGENCY BRAKE LIGHTS ALL FLASHED ON AT ONCE. TOOK INTO GET BRAKES CHECKED THEY SAID THEY WERE FINE. ALSO HAVE FOUR EXHAUST MANIFOLD BOLTS BROKE FLUSH OFF ON THE BLOCK KINDA BEEN READING A LOT OF PEOPLE HAVE TOO. IS THIS GOING TO BE A RECALL? *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668342December 26, 2014
AIR BAGS
AN AIR BAG IS ENCASED IN THE HORN ENCLOSURE. I ATTEMPTED TO BLOW THE HORN AND THE AIRBAG COVER, WHICH IS PART OF THE HORN ENCLOSURE SPLIT. HILL KELLY DODGE OF PENSACOLA, FLORIDA REPLACED THE ASSEMBLY. APPROXIMATELY NOVEMBER, 2014, THE COVER AGAIN SPLIT WHEN I ATTEMPTED TO BLOW THE HORN. DEALER TELLS ME THAT AN AIR BAG IS LOCATED IN THE HORN ENCLOSURE AND THAT TAMPERING WITH THE HORN COVER ASSEMBLY COULD SEVERELY INJURE ME IF THE AIR BAG ACCIDENTALLY DEPLOYS. I HAVE PICTURES TO SEND TO YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667255December 19, 2014
POWER TRAIN
DRIVE-SHAFT DROPPED OFF REAR DIFF. AT HIGHWAY SPEED. DIFF. FLUID DRAINED CAUSING THE REAR WHEELS TO SEIZE. I HEARD DRIVE SHAFT START TO DRAG AND HAD A LOSS OF POWER SO I WAS SLOWING DOWN WHEN AT APPROX. 45 MPH REAR WHEELS LOCKED SUDDENLY. I WAS ABLE TO STOP SAFELY BUT WAS BLOCKING AN OFF RAMP FOR THE 2 HOURS IT TOOK TO GET A FLAT BED TO GET THE TRUCK. DEALER SAID PINION NUT CAME OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664667December 16, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. WHILE DRIVING APPROXIMATELY 20 MPH, THE FRONT DRIVER SIDE TIE ROD BALL STUD FRACTURED. THE VEHICLE COULD NOT BE DRIVEN AND WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664310December 15, 2014
ELECTRICAL SYSTEM
THE HEATER FAN MOTOR AND WIPERS WOULD NOT WORK DUE TO AN ISSUE WITH THE TIPM COMPUTER. THIS LEAD TO THE WINDOWS FOGGING UP WITH NO MEANS TO CLEAR OTHER THAN PULLING OFF THE ROAD. *TR THIS IS AN ISSUE CURRENTLY UNDER INVESTIGATION AND CONSIDERATION FOR RECALL. THE TIPM COMPUTER WAS ALREADY REPLACED ONCE AT A COST OF OVER $900 TO THE OWNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661980December 3, 2014
VISIBILITY
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT THE DEFROSTER FAILED TO CLEAR THE WINDSHIELD. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE HVAC ACTUATOR GEARS WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 78,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661810December 2, 2014
SUSPENSION
BALL JOINT DESIGN ON THESE MODEL YEAR TRUCKS IS HORRIBLE, THE UPPER BALL JOINT MOVES UP AND DOWN WHILE THE BOTTOM IS STATIONARY, WHEN THE TOP JOINT MOVES IT CAUSES TO MUCH PRESSURE ON THE BOTTOM BALL JOINT, CAUSING IT TO FAIL. WE HAVE NOW REPLACED THE UPPER AND LOWER JOINT IN JUNE, AND AGAIN THE LOWER JOINT IN DECEMBER. OUR MECHANIC HAS SEEN MULTIPLE TRUCKS WITH THE SAME PROBLEM. THE UPPER BALL JOINT NEEDS TO BE REDESIGNED. IT IS A COSTLY VENTURE TO REPLACE BALL JOINTS EVERY 6 MONTHS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661039November 26, 2014
FUEL/PROPULSION SYSTEM
EVERY TIME THAT ANYONE FUELS THE VEHICLE, IT POURS GASOLINE OUT OF THE FILLER NECK. IT POURS OUT ALL OVER THE SIDE OF THE TRUCK, GROUND, AND SOMETIMES, THE PERSON FUELING THE TRUCK. I HAVE CONTACTED MY LOCAL DODGE DEALER AND THEY INFORMED ME THAT THEY ARE AWARE OF THE PROBLEM, BUT THERE IS NOT A CAMPAIGN TO REPAIR THE ISSUE. THE ISSUE IS A MAJOR SAFETY AND ENVIRONMENTAL HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660703November 24, 2014
SUSPENSION
RECEIVED IMPORTANT SAFETY RECALL NOTICE IN OCTOBER/NOVEMBER 2013. RECALL DIRECTED TO CONTACT LOCAL DODGE DEALER STARTING JANUARY 6, 2014. WE HAVE CONTACTED LOCAL DODGE DEALER 3 OR 4 TIMES THIS YEAR AND KEEP RECEIVING THE SAME ANSWER. THEY SAY THEY HAVE PARTS ORDERED AND THEY ARE WORKING ON VEHICLES IN THE ORDER IN WHICH THEY ARRIVE. IT HAS BEEN OVER A YEAR NOW AND OUR RECALL ISSUE IS NOT CORRECTED. THE RECALL PROBLEM IS: THE LEFT TIE ROD BALL STUD ON THE TRUCK MAY FRACTURE UNDER CERTAIN DRIVING CONDITIONS. THIS COULD CAUSE A LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING. THIS ISSUE HAS NOT YET HAPPENED, BUT WE HAVE BEEN UNABLE TO CORRECT THE PROBLEM, AND IT COULD STILL HAPPEN. THIS INCIDENT IS SUBMITTED NOVEMBER 24, 2014. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660506November 24, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT WHILE WAITING AT A TRAFFIC LIGHT, THE REAR AXLE LOCKED UP CAUSING THE VEHICLE TO BECOME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE REAR AXLE PINION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659972November 21, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654348November 12, 2014
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, TIRES:VALVE
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 50 MPH APPROACHING A STOP SIGN, THE TIRE PRESSURE LIGHT ILLUMINATED AND THE REAR DRIVER SIDE TIRE BLEW OUT. THE FAILURE ALSO OCCURRED ON THE FRONT DRIVER SIDE TIRE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIRE VALVE STEMS WERE CORRODED. AS A RESULT, THE TIRE VALVE STEMS AND THE TIRE PRESSURE SENSOR NEEDED TO BE REPLACED. THE DEALER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,445. UPDATED 12/1914*CN UPDATED 9/25/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654092November 11, 2014
WHEELS, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
GOOD MORNING, MY INCIDENT IS SPECIFICALLY RELATED TO THE TPMS (TIRE PRESSURE MONITORING SYSTEM). ON THE ABOVE STATED DATE, I HAD JUST LEFT WORK AT APPROXIMATELY 8:30AM. I WAS DRIVING SOUTHBOUND ON A STATE HIGHWAY AND HAD JUST ACCELERATED TO APPROXIMATELY 40 MPH WHEN MY TPMS LIGHT FLASHED AND A CATASTROPHIC MALFUNCTION OCCURRED WITH THE VALVE STEM ON THE FROM PASSENGER SIDE TIRE. I WAS BARELY ABLE TO AVOID COLLISION AS I ATTEMPTED TO CONTROL MY VEHICLE AND SAFELY COME TO A STOP ON THE SHOULDER AFTER MY FRONT TIRE IMMEDIATELY AND INSTANTLY BECAME FLATTENED. UPON EXITING MY VEHICLE, I STARTED TO INVESTIGATE THE REASON FOR THE SUDDEN FLAT TIRE. TO MY SURPRISE, MY VALVE STEM WAS COMPLETELY GONE. I WAS ABLE TO HAVE MY VEHICLE TOWED TO A LOCAL GARAGE WHERE THEY REMOVED MY TIRE FROM ITS RIM REVEALING PIECES OF THE SENSOR ON THE INSIDE OF THE TIRE. THE METAL THAT THE VALVE STEM IS MADE OUT OF APPEARS TO BE SOME TYPE OF CHEAP SOFT METAL THAT HAS OBVIOUSLY BECOME CORRODED AND BRITTLE. IT APPEARED THAT THE METAL SUFFERED SOME TYPE OF OXIDATION, POSSIBLY FROM ROAD SALT HERE IN THE NORTHEAST. I IMMEDIATELY HAD THE GARAGE STAFF REMOVE MY OTHER TIRES AND FOUND THE SAME RESULTS ON THE OTHER 3 TIRES. WHEN THE VALVE WAS REMOVED, I PLACED ALL 3 IN BETWEEN 2 FINGERS AND GENTLY SQUEEZED CAUSING 2 OF THE 3 TO CRUMBLE INTO METAL FRAGMENTS. THIS IS VERY UNSAFE TO VEHICLE CONSUMERS AND ALSO A COSTLY REPAIR. I HAVE REPLACED ALL 4 OF MY VALVE STEMS WITH TRADITIONAL RUBBER STEMS UNTIL A SAFER ALTERNATIVE HAS BEEN DEVELOPED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652726November 5, 2014
STEERING
I RECEIVED A NOTICE OF SAFETY RECALL IN NOVEMBER OR DECEMBER 2013 AND WAS INFORMED I NEEDED TO CALL THE DEALERSHIP BEGINNING JANUARY 6, 2014. IT IS NOW NOVEMBER 5, 2014 AND I AM JUST NOW HAVING THE REPAIR DONE. AS A RESULT OF THIS EXTREME DELAY I WAS UNABLE TO USE MY TRUCK TO TOW MY BOAT OUT OF STORAGE AND THUS INCURRED A $750.00 CHARGE. I CONTACTED THE DEALERSHIP NUMEROUS TIMES OVER THE PAST YEAR AND WAS INFORMED EACH TIME THEY WOULD CALL ME FOR AN APPOINTMENT WHICH NEVER HAPPENED. I HAD ONE APPOINTMENT CANCELLED BECAUSE THEY HAD RUN OUT OF REPLACEMENT PARTS. I AM DUE REIMBURSEMENT OF THE STORAGE CHARGE OF $750.00 BECAUSE I WAS UNABLE TO TOW MY BOAT OUT OF STORAGE. I CAN SEND THE RECEIPT FOR THE STORAGE CHARGE AND THE WORK ORDER WHEN THE TIE ROD WAS REPLACED FOR DOCUMENTATION OF THIS OUTLANDISH SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650936October 29, 2014
POWER TRAIN
AFTER DRIVING THE TRUCK AT NORMAL SPEEDS WHEN COMING TO STOPS IT WILL STALL OUT ON YOU HAVE TO PUT IN NEUTRAL AND RESTART THIS HAS ALMOST CAUSED ME TO GET IT FROM BEHIND AND HEAD ON CRASHES AND ALSO WITH MY KIDS AND WIFE DRIVING VERY WORRIED TO LET HER DRIVE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650970October 29, 2014
VISIBILITY/WIPER
STARTED OUT WITH LOUD KNOCKING NOISE IN DASH EVEN WHEN VEHICLE WAS SHUT OFF, THEN LOST DEFROSTERS AND DASH VENTS A COUPLE DAYS LATER, PROBLEM HAS NOW BEEN REPAIRED BY DEALER UNDER A 2010 RECALL . I TOOK THE VEHICLE IN BACK IN 2010 AND THIS HAD BEEN CHECKED BACK THEN. I'VE READ ON CARCOMPLAINTS.COM WHERE PEOPLE HAD THIS SAME PROBLEM AND WERE CHARGED ANYWHERE FROM $259-$1080.00! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651245October 29, 2014
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I HAVE A 2009 DODGE RAM 2500 DIESEL. THIS TRUCK HAS APPROXIMATELY 47,000 MILES ON IT - COMPLETELY STOCK VERSION. I WAS SITTING AT A RED LIGHT WHEN MY WINDSHIELD FLUID STARTED TO SPRAY BY ITSELF. WHEN I LET OUT THE CLUTCH ON THE GREEN LIGHT I LOST ALL POWER TO THE VEHICLE. I ATTEMPTED TO RE-START THE VEHICLE AND REALIZED I HAD NO POWER AT ALL. I PUT ON THE EMERGENCY BRAKE AND PUT MY KEYS IN MY POCKET. I POPPED THE HOOD AND COULD SEE SMOKE COMING FROM THE TIPM BOX UNDER THE HOOD. I OPENED THE COVER EXPOSING THE FUSES AND COULD SEE A MASSIVE ELECTRICAL SHORT OCCURRING. AFTER ABOUT TEN MINUTES THE TIPM CAUGHT FIRE, THE VEHICLE ATTEMPTED TO START ITSELF, HORN ACTIVATED AND BEGAN TO SLOWLY LURCH DOWN THE ROAD WITHOUT A DRIVER. I WAS THANKFULLY ABLE TO STOP THE VEHICLE, BUT THE ENGINE RED-LINED AS THE TIPM HAD A LITERAL MELT DOWN. A PASSERBY STOPPED WITH A FIRE EXTINGUISHER AND HELPED ME PUT OUT THE FIRE AND GET THE BATTERY CABLES DISCONNECTED. AS IT TURNS OUT THERE HAVE BEEN MULTIPLE REPORTS OF THIS FAILURE ON SEVERAL MAKES / MODELS BUT CHRYSLER IS NOT ADDRESSING IT. THIS IS A MAJOR SAFETY HAZARD THAT COULD'VE RESULTED IN DEATH. NHTSA, CAS AND CHRYSLER IS AWARE OF THE ISSUE BUT NOTHING IS HAPPENING EXCEPT CUSTOMERS HAVING TO REPAIR THIS AT THEIR OWN COST. I AM A LOYAL DODGE CUSTOMER AND ONCE REPAIRS ARE MADE TO THIS VEHICLE WILL BE SWITCHING BRANDS AS THIS IS UNACCEPTABLE FOR ANY YEAR / CONDITION OF VEHICLE BUT ESPECIALLY ONE THIS NEW AND WITH ONLY 47,000 MILES ON IT. I WOULD LIKE SOMETHING DONE TO ADDRESS THIS SO OTHER PEOPLE AREN'T AFFECTED BY THIS TOO.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10650611October 28, 2014
UNKNOWN OR OTHER
DEFROSTERS STOPPED WORKING IN COLD WEATHER MAKEING TRUCK UNDRIVABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649940October 25, 2014
ELECTRICAL SYSTEM, AIR BAGS
THE TIPM (TOTALLY INTEGRATED POWER MODULE) IN THE VEHICLE FAILED RECENTLY DESPITE THE VEHICLE BEING RELATIVELY "YOUNG" IN AGE. THE FAILURE WAS RANDOM AND OCCURRED DURING THE VEHICLE'S NORMAL USE (CASUAL DRIVING). MY UNDERSTANDING IS THAT THIS DEVICE CONTROLS AIR BAGS AND OTHER SAFETY DEVICES. FROM WHAT I READ, THIS IS NOT AN ISOLATED INCIDENT AMONG VEHICLE OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644024October 11, 2014
VEHICLE SPEED CONTROL
THROTTLE IS STUCK WIDE OPEN, WON'T CORRECT... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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