Dodge Ram Complaints (2009)

1,009 consumer complaints on file.

#10691879March 3, 2015
STEERING
TL*THE CONTACT OWNS A 2009 DODGE RAM 5500. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 13V527000 (STEERING) HOWEVER, THE PARTS FOR REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691514March 2, 2015
ELECTRICAL SYSTEM
ON 23 JAN 14 I TOOK MY VEHICLE (2009 DODGE RAM 1500) TO THE DEALERSHIP (SAN ANTONIO DODGE_CHRYSLER_JEEP_RAM), BECAUSE IT WAS MAKING A LOUD KNOCKING AND POPPING NOISE UNDER THE DASH WHENEVER THE KEY WAS TURNED OFF. THE DEALERSHIP DIAGNOSED THE PROBLEM AS "MODE DOOR ACTUATORS DEFROST BLEND AND RECIRCULATION BROKEN" AND MADE THE REPAIR BY REMOVING AND REPLACING THE ACTUATORS. ON 6 FEB 15 I TOOK MY VEHICLE TO THE DEALERSHIP BECAUSE THE HVAC CONTROL HEAD MODULE WAS UNRESPONSIVE; AIR WOULD BLOW ONLY FROM THE LOWER FLOOR VENTS, NOTHING FROM THE MID-LEVEL OR DEFROST VENTS. THE DEALERSHIP STATES THAT IT WOULD BE 3 TO 4 DAYS AND COST $100.00 FOR THEM TO LOOK AT IT. . I TOOK THE VEHICLE TO FIRESTONE; THEY DIAGNOSED THE PROBLEM, PRINTED OUT THE RECALLS AND SERVICE BULLETINS PERTAINING TO THE PROBLEM AND CHARGED ME $44.05 FOR THEIR TROUBLE. THIS WAS THE FIRST I HAD HEARD OF THE "CUSTOMER SATISFACTION NOTIFICATION K17 AND THE SAFETY RECALL J12?. I CALLED CHRYSLER AND TOLD THEM THAT THE ISSUE I WAS HAVING IS THE SAME AS THOSE ADDRESSED IN THE NOTIFICATION AND RECALL. THEY REPLIED THAT I?D HAVE TO TAKE THE VEHICLE TO THE DEALERSHIP FOR THAT DETERMINATION TO BE MADE.ON 9 FEB 15 I TOOK MY VEHICLE BACK TO THE DEALERSHIP THEY MADE THE REPAIR WHICH WAS TO ?REPLACE A/C CONTROL PANEL AND PROGRAM PANEL AND ACTUATORS TO WORK PROPERLY?. THIS IS THE EXACT REPAIR CALLED FOR IN THE J12 SAFETY RECALL; THEY JUST CHANGED THE NAME FROM HVAC CONTROL HEAD MODULE TO A/C CONTROL PANEL.AFTER THE REPAIRS WERE COMPLETED AND PAID FOR, I SUBMITTED A CLAIM TO CHRYSLER FOR REIMBURSEMENT REFERENCING BOTH THE? K17 NOTIFICATION? AND THE ?J12 RECALL?. THEY DENIED THE CLAIM STATING THAT THE RECALLS HAD ALREADY BEEN PERFORMED SOMETIME IN 2010 AT A COST OF $22.00 AND $47.00 DURING SOME OTHER ROUTINE SERVICE. THE SERVICE REPAIR COST ON THE TWO OCCASIONS I TOOK MY VEHICLE TO THE DEALER WAS $585.00 AND $444.10. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691063February 27, 2015
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THE WHILE DRIVING THE VEHICLE AT ANY SPEED, THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO DEALER FOR DIAGNOSTIC TESTING. THE DEALER STATED THE CONTACTS VEHICLE WAS AFFECTED BY NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING), NHTSA CAMPAIGN NUMBER: 11V350000 (STEERING) AND NHTSA CAMPAIGN NUMBER: 09V005000 (STEERING) AND WOULD NEED TO BE SERVICED. THE VEHICLE WAS SERVICED FOR ALL OUTSTANDING RECALLS. HOWEVER, THE FAILURE PERSISTED. EVERY TIME THE FAILURE OCCURRED, THE VEHICLE WAS DIAGNOSED AND REPAIRED AT THE DEALER FOR A TIE ROD FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691113February 27, 2015
WHEELS, TIRES:VALVE
VALVE STEM NUT SPLIT AND FELL OFF TIRES. TIRE PARTIALLY DEFLATED. WENT TO PUT AIR IN TIRE, NUT FELL OFF. WENT TO ADD AIR TO ADDITIONAL TIRE, THREADS ON VALVE STEM BROKE OFF. FIRST VALVE STEM FAILED APPROXIMATELY 1 YEAR AGO WHILE DRIVING. REPLACED ALL STEMS. SERIOUS SAFETY CONCERN. POOR QUALITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690329February 24, 2015
VISIBILITY/WIPER
DRIVING ON THE HIGHWAY IN WASHINGTON STATE DURING A SNOWY DAY AND THE DEFROST STARTED BLOWING COLD AIR. DEALER SEEMS TO THINK IT IS A BROKEN BLEND DOOR. AS I HAVE RESEARCHED IT ON THE WEB IT IS A VERY COMMON PROBLEM AND VERY EXPENSIVE TO FIX BUT SINCE SOMEONE HASN'T DEEMED IT A SAFETY ISSUE THERE IS NO RECALL. I ON THE OTHER HAND SEE FOGGY FROZEN WINDSHIELD AND WINDOWS AS A SAFETY ISSUE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689561February 20, 2015
FUEL/PROPULSION SYSTEM
WHILE FILLING THE VEHICLE AT SEVERAL DIFFERENT GAS STATIONS, THE GAS PUMP FAILS TO SHUT OFF WHEN FULL AND FUEL IS SPRAYED BACK AT ME AND DOWN THE SIDE OF MY TRUCK. THIS TYPICALLY RESULTS IN A FAIR AMOUNT OF FUEL ON THE GROUND AS WELL CAUSING AN OBVIOUSLY HAZARDOUS CONDITION. AN ATTENDANT AT ONE OF THE GAS STATIONS INDICATED THAT HE SEES THIS PROBLEM FREQUENTLY IN DODGE VEHICLES AND HIS PERSONAL VEHICLE NEEDED THE REPAIR WHICH WAS A NEW FUEL TANK AND NECK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689591February 20, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT CONTINUOUSLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE CLOCK SPRING WAS DEFECTIVE AND CAUSED THE AIR BAG WARNING LIGHT TO BECOME ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS MADE AWARE THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. ..UPDATED 06-08-15 *BF THE CONSUMER ALSO STATED THE RADIO WOULD TURN OFF OFF AND COME BACK ON BY ITSLEF WHILE DRIVING. UPDATED 06/18/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689366February 19, 2015
POWER TRAIN
KNOWN ISSUE WITH 2009 DODGE RAM WITH 5.7 LITRE HEMI ENGINE EXHAUST MANIFOLD BOLTS BREAKING. CHRYSLER HAS PLACED TSB 11-002-11 FOR THE REPAIR BUT THIS ISSUE IS QUITE COMMON HOWEVER CHRYSLER REFUSES TO FIX THE ISSUE UNLESS THE VEHICLE IS UNDER THE STANDARD WARRANTY. BOLTS CAN CRACK/BREAK AND CAUSE DAMAGE TO THE MANIFOLD ITSELF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683836February 17, 2015
FUEL/PROPULSION SYSTEM
I PURCHASED THIS VEHICLE IN THE FALL OF 2014. IMMEDIATELY I BEGAN HAVING DIFFICULTY FILLING THE FUEL TANK. THE FUELING SYSTEM WOULD CONTINUALLY CLICK OFF TIME AND AGAIN WHILE TRYING TO FILL THE TANK. I DID SOME RESEARCH AND FOUND OUT THAT SEVERAL CHRYSLER PRODUCTS HAD THIS PROBLEM WITH THE FILLER NECK. I ALSO LEARNED THAT CHRYSLER KNEW OF THE PROBLEM AND HAD PUBLISHED SERVICE BULLETINS ON THIS BUT DID LITTLE TO NOTHING TO HELP THE CONSUMER. EVEN WITH A DISCOUNT I HAD TO SPEND $709 TO REPLACE THE NECK. I AM NOT ASKING THAT THEY DO A GENERAL RECALL, BUT IF SOMEONE HAD A PROBLEM THEY SHOULD STEP UP AND RECTIFY THE SITUATION. THIS IS MY FIFTH DODGE RAM, BUT THE FIRST TIME I HAVE SOUGHT FOR DODGE TO STEP UP AND HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683654February 16, 2015
SUSPENSION, WHEELS
I RECENTLY HAD THE DRIVERS SIDE FRONT HUB FAIL ON MY TRUCK. HAVING HEARD A GRINDING NOISE, I TOOK THE TRUCK HOME AND LIFTED THE FRONT TO INSPECT IT. AFTER INSPECTING THE WHEELS AND BRAKES, I REMOVED BOTH AND FOUND THAT THE BEARINGS HAD FAILED ON THE DRIVERS SIDE. THESE HUBS ARE SEALED UNITS THAT HAVE TO BE REPLACED. I REPLACED BOTH SIDES TO BE SAFE. MY TRUCK HAS ANTI-LOCK BRAKES IN THE FRONT ALSO SO THESE UNITS COST ME ALMOST $500.00 WITH NEW PADS. CHRYSLER TOLD ME THAT THEY HAD NOT FOUNT ANY DESIGN PROBLEMS WITH THE HUBS BUT AS THIS IS A CRITICAL UNIT THAT DOES NOT GET SERVICED, IT SHOULD NOT FAIL SO SOON. HAD I DRIVEN MUCH FURTHER THE UNIT COULD HAVE BROKEN COMPLETELY CAUSING THE ENTIRE WHEEL TO FALL OFF. THIS COULD HAVE CAUSED A SERIOUS IF NOT FATAL ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682176February 9, 2015
AIR BAGS
THE CLOCK SPRING BROKE AND MECHANIC SAYS IT HAPPENS ALL THE TIME ON CHRYSLERS! OF COURSE CHRYSLER HAS NEVER HEARD OF IT! WAS TOLD AT CHRYSLER DEALERSHIP THAT THEY HAVE NEVER HEARD OF A PROBLEM BUT IT IS ALL OVER THE INTERNET! VEHICLE IS DRIVEN BY WOMAN WITH SMALL BABY, CHRYSLER DOESN'T CARE! NOT PAID FOR BUT OUT OF WARRANTY! I UNDERSTAND CHRYSLER PUTS OFF REPORTING SO THEY WON'T HAVE TO FIX ANYTHING WITH 70000 MILES OR MORE! CHRYSLER IS NEGLIGENT, NEXT VEHICLE WILL BE A FORD! HOPE SOMEONE SUES CHRYSLER AND THEIR OBAMA UNION THAT THEY STOLE FROM THE STOCKHOLDERS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680502February 2, 2015
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678305January 22, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 13V038000 (SUSPENSION) WAS RECEIVED IN APRIL 2013. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PART NEEDED TO PERFORM THE RECALL REMEDY WAS NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PART COULD BE GIVEN. THE CONTACT DID NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672389January 14, 2015
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, A LOUD NOISE EMITTED FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT TWO MONTHS LATER, THE NOISE GOT LOUDER AND THE VEHICLE HESITATED BEFORE SHIFTING INTO FOUR WHEEL DRIVE. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE REAR AXLE PINION NUT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672162January 13, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THERE WAS AN ABNORMAL NOISE UNDERNEATH THE VEHICLE FOLLOWED BY A LOUD BANG. THE CONTACT LOST CONTROL OF THE VEHICLE AND THE REAR WHEELS SEIZED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE VEERED TO BOTH THE LEFT AND RIGHT BEFORE COMING TO A COMPLETE STOP. THE CONTACT NOTICED THAT THE DRIVESHAFT SEPARATED FROM THE REAR AXLE. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE FAILURE MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671918January 12, 2015
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671988January 12, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE WAS INVOLVED IN A CRASH AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED UNKNOWN INJURIES, BUT NO MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10671583January 10, 2015
WHEELS
ON MY 2009 DODGE RAM TRUCK THE LOW TIRE PRESSURE VALVE SENSORS ARE SECURED TO THE WHEEL WITH A RETAINING NUT. THE VALVE STEM ON THE LOW TIRE PRESSURE SENSOR HAS THREADS THAT GO THREW THE WHEELS AND THEN SECURE WITH THAT RETAINING NUT. THE RETAINING NUT WAS MADE OUT OF ETHER ALUMINUM OR INFERIOR METAL. DURING LAST YEARS EXTREME COLD WEATHER MOISTURE GOT BETWEEN THE TREADS AND THE RETAINING NUT. THE RETAINING NUT ON THE LOW TIRE PRESSURE SENSOR ON THE LEFT FRONT WHEEL OF MY 2009 DODGE RAM CRACKED FROM THE MOISTURE AND COLD WEATHER. WHEN THE NUT CRACKED THE LOW PRESSURE SENSOR FELL OFF INSIDE OF THE TIRE, WHICH CAUSE THE LEFT FRONT TIRE TO START TO GO FLAT. AFTER THE LOW TIRE PRESSURE SENSOR FELL OFF IT WAS DRIVEN THREW THE TIRE BEFORE I COULD APPLY THE BRAKES. THAT ACCELERATED THE TIRE GOING FLAT AND LOSS OF CONTROL OF THE VEHICLE. MY VEHICLE SPUN AROUND CAUSING DAMAGE TO THE REAR BUMPER AND REAR TAILGATE WHEN IT HIT A GUARDRAIL. . THE NUTS CAN NOT BE VISUALLY INSPECTED FOR DEFECTS. DODGE HAS SINCE REDESIGNED THE LOW TIRE PRESSURE SENSOR TO ELIMINATE THE DEFECTED NUT DESIGN. THE NEW LOW TIRE PRESSURE SENSOR DOES NOT HAVE AN RETAINING NUT. THEY ARE HELD IN THE WHEEL THE SAME WAY A REGULAR VALVE STEM IS HELD IN. AFTER THE ACCIDENT I WENT TO THE NEAREST REPAIR SHOP AND FOUND OUT THE OTHER THREE LOW TIRE PRESSURE SENSORS NUTS WERE ALSO DEFECTED. I HAD REGULAR TIRE VALVE INSTALLED SO I COULD CONTINUE MY TRIP. I CONTACTED DODGE TWICE ABOUT THIS PROBLEM. BOTH TIMES THEY DISMISSED MY CONCERNS. M<Y 2009 DODGE RAM IS NOW ALMOST 6 YEARS OLD AND ONLY HAS APPROX. 48000 MILES ON IT. THE TRUCK STAYS IN A GARAGE AND IS COMPLETELY STOCK. WHEN I TALKED TO THE TIRE SHOP THEY SAY THEY SEE A LOT OF THIS PROBLEMS WITH DODGE AND THE RETAINING NUTS ON THE LOW TIRE PRESSURE SENSORS BUT DODGE ALWAYS TELLS THEIR CUSTOMERS ITS NOT A DESIGN PROBLEM OR AS SAFETY ISSUE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10670876January 8, 2015
TIRES
DRIVING ON INTERSTATE TIRE VALVE STEM AND PRESSURE MONITOR BLEW OUT OF TIRE WHEN NUT BROKE CAUSING IMMEDIATE FLAT. VEHICLE WENT OUT OF CONTROL AND ALMOST WENT INTO DITCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669807January 3, 2015
VISIBILITY/WIPER, ELECTRICAL SYSTEM
MY 2009 DODGE RAM 1500 MAKES A LOUD POPPING SOUND WHEN THE HEAT COMES ON OR OFF AND THE WINDOWS DO NOT DEFROST MAKING FOR LITTLE TO NO VISIBILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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