Dodge Ram Complaints (1997)

1,130 consumer complaints on file.

#768066October 3, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILED TWO WEEKS AFTER ROUTINE SERVICE (FLUID CHANGE, NEW FILTER, BAND ADJUSTMENT). HAD NO PREVIOUS DRIVEABILITY PROBLEMS BEFORE SERVICE. FLUID LEVEL AND CONDITION CHECKED MONTHLY SINCE TRUCK WAS PURCHASED (NEW) IN MARCH, 1997. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8019823September 30, 2002
EXTERIOR LIGHTING:HEADLIGHTS
CONSUMER STATES OF HAVING PROBLEMS WITH HEADLIGHTS ON HIS VEHICLE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018439September 11, 2002
VEHICLE SPEED CONTROL, VEHICLE SPEED CONTROL:CRUISE CONTROL
WHILE DRIVING THROTTLE WILL BREAK, AND ROUGH IDLE.PLEASE PROVIDE MORE INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018107September 6, 2002
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
CONSUMER MADE SEVERAL APPOINTMENTS FOR RECALL REPAIRS, BUT EVERYTIME CONSUMER ARRIVED FOR APPOINTMENT PART WAS NOT AVAILABLE. DEALER SHIP WAS NOT AWARE OF CONSUMER HAVING AN APPOINTMENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766509August 31, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
THIS IS THE SECOND COMPLETE TRANSMISSION FAILURE ON THIS VEHICLE. THE FIRST FAILURE WAS AT 66174 MILES. SO THE FACTORY REPLACEMENT LASTED ONLY 1335 MILES. THIS TRUCK IS USED PRIMARILY FOR TRANSPORTATION AND DRIVEN PRIMARILY ON THE HIGHWAY. IT HAS RARELY BEEN USED FOR OTHER THAN VERY LIGHT DUTY USE AND EVEN THEN THE MANUFACTURES RECOMMENDED LIMITS HAVE NEVER BEEN EXCEEDED. THE FIRST INCIDENCE OF TRANSMISSION FAILURE WAS REPORTED DUE TO THE INABILITY OF THE DEALER TO DIAGNOSE THE PROBLEM AFTER FOUR REPAIR TRIPS AND UNTIL CATASTROPHIC FAILURE OF THE TRANSMISSION. THE REPLACEMENT TRANSMISSION ALSO COMPLETELY FAILED AND HAD TO BE REPLACED WITHIN 1335 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766487August 30, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
THE TWO METAL TRANSMISSION OIL COOLER LINES WERE INSTALLED DURING TRUCK ASSEMBLY WITHOUT SUFFICIENT SPACERS TO PREVENT ABRASION AGAINST EACH OTHER. THIS ALLOWED ONE LINE TO RUB A HOLE INTO THE SIDE OF OTHER LINE RESULTING IN TRANSMISSION FLUID BEING SPRAYED AGAINST HOT ENGINE COMPONTENTS AND COULD HAVE RESULTED IN DAMAGE TO THE TRANSMISSON OR A FIRE IN THE ENGINE COMPARTMENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017544August 29, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WHILE DRIVING DOWN DRIVEWAY HEARD AS LOUD NOISE. CONSUMER GOT OUT OF VEHICLE, AND NOTICE A TRAIL OF FUEL ON GROUND. FUEL TANK HAD DROPPED UNDER VEHICLE. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766308August 27, 2002
VEHICLE SPEED CONTROL:LINKAGES
THROTTLE LINKAGE BROKE, WE HAD THROTTLE LINKAGE WELDED BECAUSE WE WERE IN A VERY REMOTE LOCATION AT THAT TIME. WE DROVE TRUCK HOME AND PARKED IT AT WHICH TIME WE RECEIVED A RECALL FROM CHRYSLER ON LINKAGE. DEALER (RINGGOLD CHRYSLER, DODGE, JEEP,,7154 NASHVILLE ST., RINGGOLD, GA. 30736 PHONE 706-935-2328) REFUSED TO DO RECALL BECAUSE LINKAGE HAD BEEN WELDED. CHRYLSER RECALL DIVISION STATES NO OTHER PROBLEMS WITH LINKAGE BREAKING AND REFUSED TO AUTHORIZE FULL REPAIR. WE ARE STILL DRIVING TRUCK ON WHICH SAFETY RECALL WORK HAS NOT BEEN PERFORMED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016952August 22, 2002
VEHICLE SPEED CONTROL
DEALER REFUSED TO REPAIR RECALL 02V161000 THROTTLE LINKAGE. CONSUMER HAS MADE AN APPOINTMENT WITH ANOTHER DEALER. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016549August 16, 2002
SUSPENSION:FRONT
WHILE DRIVING 40-70 MPH FRONT END OF VEHICLEWAS SHAKING. CONSUMER WOULD HAVE TO SLOW VEHICLE DOWN. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015908August 9, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
DEALERSHIP IS REFUSING TO HONOR RECALL 97V084000 COCERNING TRANSMISSION COOLING LINES BECAUSE WARRANTY EXPIRED, HOWEVER CONSUMER WAS NEVER NOTIFIED OF A RECALL .*AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015800August 8, 2002
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
HOOD FLEW OPEN WHILE DRIVING. DEALER CONTACTED. *AK CONSUMER HAD RECIEVED A RECALL FOR THE LATCH FROM CHRYSLER CORP(RECALL 01V04)AND HAD TAKEN IT TO NEOSHO CHRYSLER, IN WHICH THEY FAILED TO PLACE ONE ON AFTER THE CONSUMER HAD SET UP THE APPOINTMENT. THE CONSUMER WOUNDED UP TAKING THE VEHICLE TO HOFFER DODGE WHO THEN REPAIRED THE VEHICLE. *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015642August 6, 2002
STEERING, VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR, AIR BAGS, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
INTERMEDIATE SHAFT WAS DEFECTIVE, CAUSING STEERING COLUMN TO BREAK. AFTER CONTACTING DEALER.*AK CONSUMER HAD THE INTERMEDIATE SHAFT REPLACED TWICE WITHIN 20,000 MILES. THE DRIVER SIDE MIRROR WAS LOOSE. BECAUSE OF THE NOISE IN THE STEERING WHILE TURNING, THE CLOCK SPRING WAS REMOVED AND THE STEERING WHEEL REINSTALLED. THE PROBLEM STILL EXISTED. REAR SPEAKER WAS INOPERATIVE AND REPLACED. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566871August 2, 2002
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
THE INTAKE MANIFOLD GASKET AND BOLTS WERE DEFECTIVE CAUSING THE ENGINE TO USE UP MORE GAS AND OIL. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014994July 29, 2002
VEHICLE SPEED CONTROL
WHILE DRIVING, THROTTLE LINKAGE HAS BROKEN IN HALF IN SAME LOCATION. DEALER HAS BEEN NOTIFIED. MECHANIC HAS REPAIRED THIS ON SEVERAL OCCASIONS; HOWEVER UNABLE TO REMEDY THIS PROBLEM.*AK CONSUMER STATES PROBLEM WAS COVERED UNDER RECALL 02V161. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764541July 21, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
WHILE OPERATING BRAKE PEDAL, BRAKE PEDAL TRAVEL SUDDENLY INCREASED WHEN I APPLIED BRAKES. I STOPPED ALONG THE SHOULDER OF THE RURAL ROAD UPON WHICH I WAS TRAVELING AND CHECKED FOR A BRAKE PROBLEM. I DISCOVERED THAT THE FRONT PASSENGER SIDE BRAKE HOSE CONNECTING THE STEEL BRAKE LINE TO THE BRAKE CALIPER ASSEMBLY HAD BURST WHERE VISIBLE WEAR INDICATED THE HOSE HAD REPEATEDLY MADE CONTACT WITH THE TRUCK FRAME DURING RIGHT TURNS. ON 07/20/2002 I SPOKE TO THE DEALER FROM WHOM I'D PURCHASED THE USED VEHICLE AND SUGGESTED WE CHECK THE RIGHT FRONT HOSES ON THE OTHER USED DODGE TRUCKS FOR SALE ON HIS LOT. ONE OF THE VEHICLES HAD WEAR ON ITS RIGHT FRONT BRAKE HOSE IN A MANNER SIMILAR TO MINE. HE SAID HE WOULD HAVE TO REPLACE IT 07/22/2002 AND THANKED ME FOR INFORMING HIM OF THE PROBLEM. I REPLACED THE HOSE AND RETAINED THE FAILED HOSE. I CANNOT DETERMINE WHETHER OR NOT THE FAILED HOSE IS ORIGINAL EQUIPMENT .*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014392July 19, 2002
WHEELS:LUGS/NUTS/BOLTS/STUDS
WHILE DRIVING ON ROAD AT 80MPH RIGHT REAR WHEEL CAME OFF. CONSUMER NARROWLY AVOIDED HAVING AN ACCIDENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014295July 18, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE JUMPED INTO REVERSE WHILE IT WAS TURNED ON. CONSUMER WAS ON THE STANDING ON THE OUTSIDE. DEALER NOT INFORMED. PLEASE PROVIDE MOREE INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764428July 18, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, POWER TRAIN:DRIVELINE:DRIVESHAFT, POWER TRAIN:AUTOMATIC TRANSMISSION
CONTINUOUS TRANSMISSION TROUBLE:MINOR SLIPPING,SEARCHING FOR A GEAR,SURGING,NOT GOING INTO PASSING GEAR,WHEN IT DOES IT DOES NOT STAY THERE,CLUNKS HARD WHEN PUT IN REV. VIBRATION AT START UP(MOVING) HEAT SHIELD OR REAR-END,@TIME OF ORIGINAL TRADE,WHEN THEY CHANGED THE OIL THEY EITER DIDNT PUT ANY IN OR VERY LITTLE I HAD TO ADD 5QTS NOW THERE IS A TICKING NOISE ON THE PASS, SIDE OF ENGINE,THE SALESMAN LIED TO ME ABOUT THE TRUCK I ASKED HIM "HAS THIS EVER PLOWED OR TOWED ANYTHING BEFORE?" HE SAID "NO" AFTER TALKING TO PREV.OWNER THEY WERE TOWING A BIG BOAT WITH IT .AT THIS TIME I HAVE A COMPLAINT WITH THE ME. ATTY GEN,DODGE,FILE#9921927 ON 4-18-02,MAY I PLEASE HAVE A COPY OF THIS WITH YOUR LETTERHEAD AS WELL AS A REPLY SO I CAN FOWARD THIS TO THE ATTY GEN. THANK YOU!!!!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013979July 16, 2002
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, POWER TRAIN:AUTOMATIC TRANSMISSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
WHILE PULLING ONTO A RAMP REAR WHEEL LOCKED UP. VEHICLE TAKEN TO A REPAIR SHOP, AND INFORMED CONSUMER THAT PINION GEAR SHEARED OFF IN REAR END. DEALER AND THE MANUFACTURER WERE NOTIFIED. *AK THE VEHICLE MADE A NOISE WHEN ACCELERATING UPHILL, THE HEAT SHIELD BROKE AND WAS FIXED. THE TRANSMISSION LOCKED UP. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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