Dodge Ram Complaints (2009)

1,009 consumer complaints on file.

#10715171May 7, 2015
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT THE BOLTS ON THE EXHAUST MANIFOLD FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714747May 5, 2015
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE FRONT WINDSHIELD DEFROSTER BECAME INOPERABLE WITHOUT WARNING. THE CONTACT HAD TO PULL OVER TO WIPE THE WINDOWS DOWN AND CONTINUED DRIVING WITH THE WINDOWS DOWN FOR BETTER VISIBILITY. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V158000 (EQUIPMENT). THE APPROXIMATE FAILURE MILEAGE WAS 34,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714567May 5, 2015
SERVICE BRAKES, POWER TRAIN, ELECTRICAL SYSTEM
WHILE GOING DOWN INTERSTATE MY ABS, SERVICE 4WD, ESP TRACTION CONTROL AND BRAKE LIGHT ALL CAME ON AT SAME TIME. WHEN IT HAPPENED IT HAPPENED IT KNOCKED MY CRUISE OFF AND SLOWING DOWN. I GOT BACK ON THE GAS AND STARTED TO SPEED UP THEN ALL OF A SUDDEN MY GAS BECAME MY BRAKE IT LOCKED ALL 4 TIRES UP AT HIGH SPEED. I WAS VERY LUCKY NO ONE WAS REAL CLOSE TO ME. I MADE IT TO SAFE PLACE TO PULL OVER AND CHECK IT OUT AND NO MATTER WHAT I DID I COULDN'T GET IT BACK GOING CORRECTLY. AT FIRST IT WOULD DO RIGHT AND GET UP TO 30MPH AND EASE ON GAS LITTLE BIT AND IT WOULD START BREAKING WHEN TOUCHING GAS. HAS TO HAVE IT TOWED. IT WAS VERY DANGEROUS AND I WAS REAL LUCKY NOT TO WRECK. I HOME THIS PROBLEM CAN GET RESOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713843April 30, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. WHILE OPERATING THE VEHICLE AT NIGHT WITH THE LOW BEAM HEADLIGHTS ACTIVATED, THE LIGHTS WOULD NOT ILLUMINATE BRIGHT ENOUGH FOR THE DRIVER TO SEE THE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER MULTIPLE TIMES AND THE LIGHT BULBS WERE REPLACED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712889April 25, 2015
VISIBILITY/WIPER, ELECTRICAL SYSTEM, POWER TRAIN
DEFROSTER DOES NOT WORK, BLOWER EMITS AIR (COLD) BUT ONLY TO FLOOR. LOUD POPPING NOISE FROM AIR BOX, FOUND ACTUATORS WERE MALFUNCTIONING. NEARLY CAUSED COLLISION WITH ONCOMING TRAFFIC. CONTACTED CHRYSLER FOR RECALL STATUS AND THEY CLAIMED TRUCK WAS UNDER THIS RECALL, HOWEVER TRUCK HAD BEEN INSPECTED AND FOUND TO HAVE NO PROBLEMS WITH REGARDS TO AIR BOX ACTUATORS. I SUBSEQUENTLY FOUND OUT FROM A NAMELESS DODGE TECHNICIAN THAT THEY WERE INSTRUCTED TO ENGAGE AIR SYSTEMS FOR THE INSPECTION AND IF NO APPARENT MALFUNCTION IS FOUND THEY WERE TO PASS THE RECALL AND WRITE IT OFF. I AM OUTRAGED THAT YET ANOTHER CORPORATE ENTITY IS PREYING ON AMERICAN CONSUMERS AND GETTING BY WITH IT, WHILE CLAIMING TO STAND BEHIND THEIR PRODUCT AND IT'S ENGINEERING. I ASKED CHRYSLER WHAT REPAIR WAS NEEDED. THEY REPLIED" AIR BOX CIRCULATION DOORS BAD. WOULD NEED BOX REMOVED AND REPLACE 5 ACTUATORS AND DOORS. COST WOULD BE $800 TO $1000 DOLLARS. THIS IS A SAFETY ISSUE 3/4 OF THE YEAR. I NOW HAVE BEEN NOTIFIED BY DODGE OF ANOTHER RECALL FOR MY TRUCK REGARDING THE AXLE PINION NUT. I BELIEVE THIS RECALL WILL RECEIVE THE SAME ATTENTION THEY GAVE TO MY AIR BOX ISSUE AND THEREFORE AM ATTEMPTING TO TAKE ACTION WITH THIS COMPLAINT. WILL SOMEONE PLEASE MAKE THESE CORPORATE PENNY PINCHING SOBS STAND UP AND TAKE RESPONSIBILITY FOR THEIR POOR ENGINEERING!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10711777April 20, 2015
TIRES, WHEELS
SYSTEM WARNING WENT OFF THAT WE WERE LOOSING AIR IN THE TIRE. WITHIN SECONDS, WE PULLED OVER AND THE TIRE WAS FLAT. RECEIVED ROADSIDE ASSISTANCE SO WE COULD DRIVE THE TRUCK HOME. STOPPED AT A GAS STATION TO CHECK THE AIR IN ALL THE TIRES. COULDN'T PUT AIR IN ONE OF THE TIRES BECAUSE THE NUT HOLDING THE TIRE SENSOR ROTTED OFF. WHILE TRYING TO PUT THE AIR IN, THE STEM WAS GETTING PUSHED INTO THE TIRE. THE MECHANIC TOLD US THAT'S WHAT HAPPENED TO THE FIRST TIRE (THE NUT ROTTED OFF). HAD WE BEEN TRAVELING AT A HIGHER SPEED, THIS COULD HAVE CAUSED A SERIOUS ACCIDENT. WE FEEL THIS IS A DANGEROUS PROBLEM AND SHOULD BE LOOKED IN TO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705865April 15, 2015
POWER TRAIN:DRIVELINE:DRIVESHAFT
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 30 MPH, A BOUNCING TYPE NOISE WAS HEARD UNDER THE VEHICLE. WHEN DEPRESSING THE ACCELERATOR PEDAL, THE NOISE WOULD GET LOUDER, BUT THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT STOPPED THE VEHICLE AND DISCOVERED THAT THE DRIVESHAFT WAS DETACHED FROM THE TRANSMISSION AND LYING ON THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705504April 13, 2015
ELECTRICAL SYSTEM, VISIBILITY/WIPER
ON 3/30/15 MY RAM TRUCK EXHIBITED THE CONDITION DESCRIBED IN THE K17 (REPROGRAM HVAC CONTROL HEAD AND INSPECT/REPLACE ACTUATORS) RECALL. THIS RECALL WAS CREATED TO ELIMINATE THE POSSIBLE MALFUNCTION OF THE HVAC SYSTEM TO PROPERLY DEFROST/DEFOG THE WINDSHIELD. IT INVOLVES UPDATING SOFTWARE AND REPLACING MODE DOOR ACTUATORS. THE PLASTIC ACTUATOR GEARS CAN EASILY BE BROKEN WHEN THE CONTROL HEAD SENDS THE WRONG SIGNALS TO OPEN AND CLOSE THE MODE DOORS. AT THE MOMENT, MY DEFROSTER/HEATER IS NOT WORKING AND WHEN I FIRST START THE VEHICLE, THERE IS A SERIES OF KNOCKING SOUNDS FOR SEVERAL MINUTES AS THE MALFUNCTIONING SYSTEM GOES THROUGH ITS PROGRESSIONS. I TOOK IT IN TO MY LOCAL DODGE DEALER (GURNEE) HOPING THAT THE RECALL WOULD ELIMINATE THE CONDITION. THE MECHANIC REPLACED THE ACTUATORS BUT COULD NOT GET THE SYSTEM WORKING PROPERLY. HE SAID THE CONTROL HEAD IS NOT WORKING PROPERLY BUT THE RECALL ONLY COVERS THE SOFTWARE UPDATE AND NOT THE REPLACEMENT. FROM MY RESEARCH I HAVE NOTICED THAT OTHER RAM OWNERS HAVE ENCOUNTERED THIS POTENTIALLY DANGEROUS CONDITION. IF IT WAS JUST A MATTER OF THE CONTROL HEAD WEARING OUT AND NOT WORKING, I WOULD BE OKAY WITH REPLACING IT AT MY OWN EXPENSE. IN MY OPINION THOUGH, IT IS NOT A CASE OF 'WEAR AND TEAR' BUT INSTEAD I BELIEVE IT IS A DEFECTIVE COMPONENT. THE FAULTY CONTROL HEAD CAUSES THE BREAKAGE OF THE ACTUATORS AND MODE DOORS. PEOPLE WHO ENCOUNTER THIS PROBLEM IN THE WINTER ARE AT RISK OF AN ACCIDENT DUE TO THE INABILITY TO CLEAR THEIR WINDSHIELD. DRIVERS MAY EVEN NEED TO GET THEIR VEHICLES TOWED. I BELIEVE THAT DODGE SHOULD BE RESPONSIBLE FOR REPAIRING THE SYSTEM TO ITS NORMAL CAPABILITIES. THAT IS WHAT A RECALL IS DESIGNED TO DO. THIS IS SIMPLY A CASE OF A PREVIOUSLY RECALLED VEHICLE REMEDY NOT WORKING AS DESIGNED. I CALLED DODGE CUSTOMER SUPPORT ON 4/10 AND TALKED TO A REP THAT SAID THE REPAIRS WOULD BE MY RESPONSIBILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705045April 10, 2015
STRUCTURE:BODY
RAM BOX LIDS SEEM TO BE RELEASING FIBERGLASS LIKE FIBERS INTO CLOTHES OR SKIN WHEN TOUCHED. CAUSES SEVERE ITCHING AND DISCOMFORT LIKE YOU HAVE FIBERGLASS SLIVERS IN YOUR SKIN. TAKES DAYS OF SCRUBBING BEFORE IT SEEMS TO GO AWAY. HAVE SINCE HEARD ABOUT MULTIPLE OWNERS EXPERIENCING THIS. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10703110April 1, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THERE IS A BANGING NOISE THAT SEEMS TO BE COMING FROM BEHIND THE GLOVE BOX. I RESEARCHED IT ONLINE AND THINK IT'S A HEAT BLEND DOOR ACTUATOR THAT WENT OUT. I WAS QUOTED OVER $500 FOR THE REPAIR DUE TO THE COMPLEXITY OF GETTING TO THE ISSUE THROUGH THE DASHBAORD. A WHILE BACK THERE WAS A RECALL ON SOME PART OF THE AC/HEATING BUT I CANNOT REMEMBER WHAT IS WAS FOR. I CALLED THEIR HOTLINE AND WAS ADVISED THAT RECALLS ARE ACTIVE FOR 10 YEARS FROM THE MANUFACTURE DATE, SO IN MY CASE, THROUGH 2019. I SEARCHED WWW.SAFERCAR.GOV AND THERE WASN'T ANY RECALLS LISTED UNVER THIS VIN. I READ THAT OTHERS ARE HAVING THIS SAME ISSUE AND I FEEL THIS IS A DEFECTIVE PART THAT SHOULD BE RECALLED AS AT ONE POINT IT DISABLED THE BLOWER. THE BLOWER OPERATED INTERMITTENTLY WHICH WAS EXTREMELY HAZARDOUS DURING WINTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702150March 27, 2015
TIRES:VALVE
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT THE TPMS WARNING LIGHT ILLUMINATED. ALSO, WHILE DRIVING AT HIGH SPEEDS, THE FRONT PASSENGER AND THE REAR DRIVER SIDE TIRE VALVES FRACTURED ON TWO OCCASIONS. AS A RESULT, BOTH TIRES BECAME FLAT. THE VEHICLE WAS TOWED TO THE DEALER TWICE WHO REPAIRED THE VALVES AND REPLACED THE TIRES, BUT THE TPMS WARNING LIGHT REMAINED ILLUMINATED. IN ADDITION, WHILE DRIVING AT 70 MPH, THE DRIVER SIDE TIRE VALVE FRACTURED AND THE TIRE WENT FLAT. THE VEHICLE WAS TOWED TO THE DEALER, WHO AGAIN REPLACED THE TIRE AND THE VALVES. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN), BUT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701746March 25, 2015
STRUCTURE:BODY:DOOR, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
MY 2009 DODGE RAM 1500 IS MAKING A BANGING SOUND BEHIND THE GLOVE BOX. I HAVE HAD THIS ISSUE BEFORE SINCE IT WAS AN HEAT BLEND DOOR ACTUATOR THAT WENT OUT. THE DEALERSHIP FIXED IT ONCE AND NOW ITS BACK AGAIN. IS THIS GOING TO BE AN ON GOING ISSUE EACH YEAR AND THE PART NEEDS TO BE REPLACED. I WAS QUOTED ALMOST "$750" IN JUST LABOR FEES TO GET IT CHANGED OUT. I DON'T THINK THIS IS AN ISSUE ON MY END SINCE THE PART APPEARS TO LAST FOR A YEAR. I WILL CONTINUE TO MONITOR THE A/C AND CHECK WITH OTHER DODGE RAM FORUMS ON HOW OTHERS HAD THIS SOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701141March 23, 2015
WHEELS
DRIVING DOWN HIGHWAY AND TRUCK STARTED TO CHIME FOR A LOW TIRE PRESSURE. I IMMEDIATELY STOPPED AND FOUND THE VALVE STEM WAS INSIDE THE TIRE. I TOOK THE TIRE OFF THE RIM AND FOUND THE NUT THAT HOLDS THE TPS SENSOR IN THE TIRE OR THE VALVE STEM NUT WAS BROKE. I LOOKED AT THE OTHER TIRES ON MY TRUCK AND ALL OF THE NUTS ON THE TPS SENSORS ARE CRACKED. THIS NOW IS THE SECOND TIME THIS HAS HAPPENED IN ROUGHLY A YEAR. THE FIRST TIME IT WAS SERVICED AT A TIRE SHOP AND NOW IT HAPPENED AGAIN AND I KNEW WHAT IT WAS RIGHT AWAY AND SERVICED IT MYSELF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680232March 23, 2015
POWER TRAIN
DODGE RAM 1500. LEGAL REPRESENTATION FOR CONSUMER WRITES IN REGARDS TO REAR AXLE FAILURE. *SMD A SCREW LOOSENED AT THE REAR AXLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694669March 16, 2015
ELECTRICAL SYSTEM, POWER TRAIN
STARTED DRIVING TRUCK AND ALL GAUGES WENT BLANK INCLUDING SPEEDOMETER. WARNING LIGHTS FOR AIR BAG, CHECK ENGINE, LOW TIRE PRESSURE, BRAKES, ETC. ALL CAME ON AS WELL AS WIPERS STARTED WORKING WITH SWITCH IN OFF POSITION! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694046March 13, 2015
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693560March 11, 2015
WHEELS
TL*THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, THERE WAS AN ABNORMAL NOISE AND THE FRONT PASSENGER SIDE TIRE DETACHED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE SCREWS IN THE TIRE LOOSENED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693272March 10, 2015
POWER TRAIN
TL*THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V038000 (POWER TRAIN) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692425March 6, 2015
SUSPENSION:FRONT:WHEEL BEARING
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, SMOKE STARTED TO EMIT FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE FRONT WHEEL BEARING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10691748March 3, 2015
SUSPENSION
TL*THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH, A LOUD GRINDING NOISE EMITTED OUTSIDE OF THE VEHICLE. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND THE REAR WHEELS SEIZED. THE VEHICLE WAS TOWED TO AN INDEPENDENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 80,900. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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