Dodge Ram Complaints (2009)

1,009 consumer complaints on file.

#10743661July 27, 2015
STEERING
TL* THE CONTACT OWNS A 2012 (NA) DODGE RAM 1500. WHILE DRIVING AT APPROXIMATELY 45 MPH, THE CONTACT LOST CONTROL OF THE STEERING WHEEL. THIS WAS A RECURRING FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743664July 27, 2015
WHEELS
DRIVING WEST ON STATE ROUTE 32 AT APPROX. 66MPH IN THE PASSING LANE WITH 1 VEHICLE TO MY RIGHT IN THE RIGHT HAND LANE AND 1 VEHICLE BEHIND ME IN THE PASSING LANE. I ACCELERATED MY VEHICLE TO GET CLEAR OF VEHICLE TO MY RIGHT IN ORDER THAT I COULD MOVE OVER INTO RIGHT HAND LANE, IMMEDIATELY AT ACCELERATION POINT I GOT A LOW AIR PRESSURE WARNING ON INSTRUMENT CLUSTER. I STOPPED AS QUICKLY AND AS SAFELY AS I COULD. INSPECTION OF VEHICLE FOUND LEFT REAR TIRE COMPLETELY DEFLATED AND UPON CLOSER INSPECTION NOTED THAT VALVE STEM ASSEMBLY WAS MISSING FROM TIRE RIM IT HAD UNSEATED FROM RIM AND BLOWN INSIDE THE TIRE CAUSING RAPID DEFLATION. THIS IS A SERIOUS SAFETY HAZARD THAT NEEDS CORRECTED NOW!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743724July 27, 2015
STEERING, POWER TRAIN
TL* THE CONTACT OWNED A 2010 (NA) DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING WHEEL SEIZED. THE CONTACT WAS UNABLE TO REGAIN CONTROL AND CRASHED INTO A WOODED AREA. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10743725July 27, 2015
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V529000 (STEERING) AND 15V313000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. IN ADDITION, THE CONTACT STATED THAT THE FRONT STEERING LINKAGE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. NO FURTHER DETAILS ON THE FAILURE WERE AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743773July 27, 2015
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2013 (NA) DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 64 MPH DURING INCLEMENT WEATHER, THE REAR OF THE VEHICLE SWAYED FROM LEFT TO RIGHT. AS A RESULT, THE VEHICLE HYDROPLANED AND ROLLED MULTIPLE TIMES WITHOUT WARNING. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A NECK AND BACK INJURY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED, BUT THE BODY WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V287000 (ELECTRONIC STABILITY CONTROL). THE FAILURE MILEAGE WAS 29,900. ...UPDATED 09/28/15 *BF UPDATED 12/08/2017*CN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10743466July 25, 2015
WHEELS, UNKNOWN OR OTHER
I WAS DRIVING IN HEAVY RUSH HOUR TRAFFIC AT 55 MPH WHEN MY LEFT FRONT TIRE RAPIDLY WENT FLAT DO TO THE TPMS VALVE STEM FAILURE CAUSING ME TO TAKE EVASIVE ACTION IN ORDER TO AVOID A MULTI VEHICLE COLLISION. THIS DRIVING ON A FLAT TIRE CAUSED EXTENSIVE SIDE WALL DAMAGE TO MY NEW TIRE WITH ONLY 6000 MILES ON IT, $233.00 TO REPLACE IT LOW COST TO AVOID A MAJOR ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734744July 17, 2015
AIR BAGS, STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE UNAVAILABILITY OF THE PART. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ...UPDATED 09/22/15 *BF THE CONSUMER RECEIVED A RECALL NOTICE, REGARDING THE TIE ROD. HOWEVER, THE DEALER STATED THE PARTS WERE NOT AVAILABLE. THE CONSUMER STATED THE TIE ROD EVENTUALLY BROKE AS HE WAS PULLING INTO A PARKING LOT AND DAMAGED THE DRIVER'S SIDE TIRE. UPDATED 10/01/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732477July 7, 2015
POWER TRAIN
WAS DRIVE A 2009 RAM 1500 AT APPROXIMATELY 30 MPH ON A BACK ROAD WHEN I NOTICED A HUM AS I TOOK MY FOOT OFF THE GAS. ABOUT A 1/2 MILE DOWN THE ROAD THE VEHICLE CAME TO A COMPLETE ABRUPT STOP AND WOULDN'T MOVE. GOT OUT AND NOTICED THE DRIVE SHAFT HAD FALLEN OUT OF THE REAR END. I THOUGHT THAT WAS ODD FOR A VEHICLE WITH ONLY 84000 MILES TO BE FALLING APART LIKE THAT. UPON LOOKING UP ON THE INTERNET FOR THE CAUSE, I NOTICED THERE HAD BEEN A RECALL FOR THIS VERY THING. RECALL #12V-474 AND POSSIBLY #13V-038. TOOK IT TOO THE SHOP AND THEY REFUSED TO HONOR ANY RECALL, SO I CALLED CHRYSLER WHO REALLY COULDN'T GIVE ME A STRAIGHT ANSWER, BUT STATED THAT WE MAY BE REIMBURSED FOR THE REPAIRS, BUT HAD TO PAY UPFRONT FOR IT. THE QUOTED COST WAS $2200 TO REPAIR AS I'M SURE IT TORE UP THE REAR IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731566July 1, 2015
POWER TRAIN
I WAS DRIVING AT APPROXIMATELY 25-30 MPH THE REAR WHEELS LOCKED UP AND I NEARLY LOST CONTROL OF THE VEHICLE. I SAFELY MADE IT TO THE CENTER TURN LANE. THE TRUCK WOULD NOT DRIVE, I COULD FEEL AND HEAR A NOISE FROM UNDERNEATH. I GOT OUT AND LOOKED UNDERNEATH, THE DRIVELINE HAD SEPARATED FROM THE REAR AXLE. I PULLED THE DRIVE LINE FROM THE TRANSFER CASE PUT IT IN 4WD AND TRIED TO DRIVE TO A SIDE STREET, BUT THE REAR AXLE WAS SEIZED. AFTER TAKING IT TO A MECH TO GET FIXED THAT NIGHT. I CHECKED AND APPARENTLY THERE IS A RECALL FOR THIS ISSUE. I DO ALL MY MAINTENANCE AT THE DEALERSHIP WHERE I BOUGH THE TRUCK BRAND NEW AND THEY NEVER TOLD ME, NOR DID I SEE A LETTER IN THE MAIL. HAD THIS HAPPENED AT FREEWAY SPEEDS IT SURELY WOULD HAVE CAUSE A CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731199June 30, 2015
AIR BAGS
I HAVE A PROBLEM WITH DODGE SENDING OUT SAFETY RECALLS TO REPLACE DEFECTIVE PARTS AND WHEN I TAKE MY VEHICLE TO THE DEALERSHIP TO REPLACE THEM IM TOLD THE PARTS ARE BACK ORDERED. HOW CAN YOU RECALL PARTS WHRN YOU DONT HAVE REPLACEMENTS. THIS IS TWICE NOW. CURRENTLY IT IS RECALL NOTICE 25 / NHTSA 15V-313 AND NOT SO LONG A AGO IT WAS ONE ABOUT A DEFECTIVE TIE ROD END THAT TOOK OVER A YEAR TO REPLACE. IM I NOT TO DRIVE MY VEHICLE FOR A YEAR? IM PUTTING MY CHILDREN IN DANGER WHEN DOING SO. THESE CONDITIONS ARE UNACCEPTABLE IN MY OPINION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731201June 30, 2015
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 5500. WHILE DRIVING AT 20 MPH, THE STEERING WHEEL SEIZED. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE TIE ROD DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE TIE ROD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V527000 (STEERING); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731219June 30, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 35 MPH, THE FRONT FUEL TANK STRAP LOOSENED CAUSING THE FUEL TANK TO PARTIALLY DETACH FROM THE VEHICLE. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD, WHERE THE FUEL TANK WAS TEMPORARILY RECONNECTED TO THE VEHICLE WITH A NYLON STRAP. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE FUEL TANK FRAME RAIL WAS COMPLETELY CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,200. UPDATED 09/02/15*LJ THE CONSUMER STATED AS OF 8/3/15 CHRYSLER OFFERED TO RE-PURCHASE VEHICLE AT MSRP. THE FRAME RAIL RUSTED WHERE THE FRONT FUEL TANK STRAP ATTACHES TO THE FRAME CAUSING THE TANK TO DISLODGE. THE DEALER WAS UNABLE TO REPAIR THE VEHICLE. UPDATED 12/16/2015 *JS...UPDATED 08/08/17 *BF UPDATED 11/02/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730940June 29, 2015
UNKNOWN OR OTHER
I WAS DRIVING MY 2009 DODGE RAM 1500 WITH MY FAMILY ON RT 280 EAST DOING ABOUT 65MPH WHEN TIRE VALVE/SENSOR POPPED OFF OF RIM AND ALMOST LOST CONTROL OF VEHCILE. THE NUT THAT HOLDS THE VALVE/SENSOR SEPERATED FROM EACH OTHER. THERE ARE PLENTY OF COMPLAINTS ON THE INTERNET OF SUCH A SAFETY ISSUE. CALLED DODGE TO FILE A COMPLAINT SEVERAL WEEKS AGO AND NOTHING WAS DONE ! PAID $450. TO REPLACE ALL 4 VALVE/SENSOR JUST SO I CAN FEEL SAFE IN MY TRUCK. WHEN I LOOKED AT NEW VALVES THEY HAD BEEN REDESIGNED WITH A RUBBER STEM INSTEAD OF ALUMINUM THAT CORRODES. OBVIOUSLY THEY HAD PROBLEMS AND MODIFIED THEM WITHOUT CONTACTING VEHICLE OWNERS! THIS SHOULD BE A SAFETY RECALL!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724145June 8, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT NOTICED THAT THE GEAR INDEPENDENTLY SHIFTED INTO THE FOURTH GEAR FROM DRIVE. THE CONTACT ATTEMPTED TO SHIFT THE GEAR BACK INTO DRIVE AND IT FAILED TO SHIFT POSITION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE CONTACT WAS UNSURE ABOUT WHAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723923June 8, 2015
TIRES:VALVE
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. WHILE DRIVING 70 MPH, THE REAR PASSENGER SIDE TIRE DEFLATED AND THE TIRE PRESSURE INDICATOR ILLUMINATED. AFTER INSPECTING THE TIRE, THE CONTACT NOTICED THAT THE TIRE VALVE STEM WAS CRACKED. THE CONTACT INSTALLED THE SPARE TIRE AND THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO VERIFIED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 92,000. MA 08/13/15 UPDATED 10/19/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723585June 5, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. WHILE REFUELING THE VEHICLE, FUEL SPEWED FROM THE FILLER NECK AND ONTO THE GROUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE HOSE CONNECTOR FOR THE GASOLINE WAS TOO SMALL AND THE SMALL SIZE OF THE HOSE ALLOWED FUEL TO SPILL OUT PREVENTING THE CONTACT WAS NOT ABLE TO FILL THE VEHICLE WITH GASOLINE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 148,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723630June 5, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. WHILE DRIVING AT APPROXIMATELY 20 MPH, THE AIR CONDITIONER EMITTED WARM AIR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS NOTICED THAT THE NUMBER TWO CONTROL FAN SPEED WAS NOT FUNCTIONING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF FAILURE. THE FAILURE MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722710June 1, 2015
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT THE AIR CONDITIONER BECAME INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722306May 29, 2015
AIR BAGS
I WAS E/B HWY 26 AROUND MANNING, OR AT APPROXIMATELY 50-55 MPH (POSTED 55). AS I WAS PASSING A FRUIT STAND ON MY RIGHT, I HEARD A LOUD BANG AND THE VEHICLE JERKED TO THE RIGHT JUMPED THE CURB AND I VEERED TO THE RIGHT TO AVOID THE STEEL GUARD RAIL AND DROVE INTO A DROP OFF ABOUT 20 FEET BELOW THE ROADWAY AND STRUCK A PILE OF 4-6" LOGS IN TALL GRASS. NONE OF THE AIRBAGS DEPLOYED DURING THE COLLISION.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10721508May 26, 2015
EQUIPMENT ADAPTIVE/MOBILITY, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT THERE WAS AN ABNORMAL KNOCKING SOUND UNDERNEATH THE DASHBOARD. WHEN THE KNOCKING SOUND STOPPED, THE VENTILATION SYSTEM FAILED AND CAUSED THE DEFROST TO FAIL. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS ADVISED THAT THE AIR BLEND DOOR AND THE ACTUATORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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