Dodge Ram Complaints (1997)

1,130 consumer complaints on file.

#10007185February 12, 2003
FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
FUEL TANK SUPPORT STRAP BROKE CAUSING TANK TO DROP TO THE PAVEMENT. UPON REMOVAL OF THE TANK, THE FRONT STRAP WAS ALMOST COMPLETELY CRACKED THROUGH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006305February 12, 2003
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE EXPERIENCED PROBLEMS WITH THE INTAKE GASKETS. CONSUMER REPLACED THEM TWICE AND THEN HAD PROBLEMS WITH CARBON BUILD UP. THE VEHICLE NEEDED A NEW ENGINE. THE PROBLEM STARTED WHEN THE GASKETS FAILED, WHICH CAUSED OIL TO LEAK INTO THE VALVES. *JG *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005611February 10, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION HAS BEEN REBUILT THREE TIMES SINCE BUYING NEW. HAS 85000 MILES ON IT. DODGE WILL NOT RESPOND TO EMAILS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005604February 10, 2003
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
1997 DODGE 2500 4X4 PICKUP WITH CUMMINS TURBO DIESEL. PURCHASED NEW NOV 1996. OWNED 6 YEARS WITH 92K MILES ON TRUCK AT TIME OF INCIDENT. WHILE DRIVING ON THE HIGHWAY, THE UPPER TIMING CASE HOUSING ALIGNMENT DOWEL PIN FELL INTO THE ROTATING TIMING GEARS. THE PIN JAMMED BETWEEN THE UPPER GEAR AND THE CASE CAUSING A 1" BY 3" HOLE IN THE CASE. OIL SPLASHED OUT OF THIS HOLE (APPROX TWO QUARTS) UNTIL I COMPLETED MY RETURN FROM WORK. I NOTICED A BIG PUDDLE OF OIL UNDER THE TRUCK LATER THAT NIGHT AND UPON INSPECTION FOUND THE HOLE IN THE TIMING CASE. AFTER FURTHER INVESTIGATION, THIS TURNS OUT TO BE A WELL KNOWN ISSUE WITH THESE MOTORS (MODEL YEAR 1997 UNTIL MID 1998 WHEN THE DESIGN WAS CHANGED). IN FACT, THE INCIDENCE OF THIS FAILURE IS SO WIDESPREAD THAT OWNERS OF THESE MODEL TRUCKS HAVE DEVELOPED A KIT TO LOCATE AND DRILL A "BLOCKER BOLT" TO KEEP THE DOWEL PIN FROM FALLING OUT! DAMILER/CHRYSLER CLAIMS NO KNOWLEDGE OF THIS ISSUE (I OPENED TICKET #10864363 WITH THEIR CUSTOMER SERVICE CENTER). CUMMINS IS AWARE OF THE PROBLEM BUT SAYS IT'S STATISTICALLY INSIGNIFICANT AND HAS NOT INITIATED ANY RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005360February 5, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
AUTO. TRANSMISSION GOING OUT AT 51,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006192February 3, 2003
VEHICLE SPEED CONTROL
CONSUMER STATES AFTER THEY HAD THE RECALL 02 V 161 000 FOR THE THROTTLE LEAKAGE DONE ,THE STEERING WHEEL IS INOPERATIVE. THERE'S FUEL LEAKAGE, AND THE ODOMETER READ A DECREASE IN THE MILEAGE. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005967February 3, 2003
POWER TRAIN:MANUAL TRANSMISSION
MANUEL TRANSMISSION FAILED TWICE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005969February 3, 2003
POWER TRAIN:MANUAL TRANSMISSION
MANUAL TRANSMISSION FAILED TWICE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005979January 30, 2003
EXTERIOR LIGHTING:HEADLIGHTS
WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING THE HEADLIGHTS WILL INTERMITTENTLY WORK. DEALER NOTIFIED. * TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004964January 30, 2003
FUEL SYSTEM, DIESEL, FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
FUEL GUAGE IS BROKEN FOR THE SECOND TIME. FIRST WAS UNDER WARRANTY IN 1999. THE SENDING UNIT WAS REPLACED. NOW IT IS BROKEN AGAIN BUT THE DEALER SAYS IT IS OUT OF WARRANTY AND WILL COST $$$. AFTER SPEAKING WITH OTHER OWNERS AND SOME MECHANICS I FOUND THIS TO BE A COMMON PROBLEM AND FEEL IT SOULD BE A RECALL ITEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003608January 29, 2003
PROBLEMS WITH AC/HEATER WIRING HARNESS. THE BLOWER MOTOR FOR THE AC/HEATER SYSTEM IN THE VAN CONTINUES TO OVERLOAD AND BURN OUT COMPONENTS FOR THIS SYSTEM. THE VAN HAS BEEN PUT INTO REPAIR ON FOUR SEPERATE OCCASIONS. IT HAS NOW ONCE AGAIN BURNED OUT. HERE IS SOME INFORMATION: TURNED IN ON 6/18/99. REPLACED BLOWER MOTOR RESISTOR. MILEAGE 24010 TURNED IN ON 9/16/99. REPLACED BLOWER MOTOR RESISTOR, REPAIRED WIRING HARNESS AND SLEEVE. MILEAGE 26434 TURNED IN ON 12/14/99. REPLACED CONTROL HEAD AND BLOWER SWITCH. MILEAGE 29880. TURNED IN ON 8/15/02. REPLACED BLOWER MOTOR SWITCH. REPLACE BLOWER MOTOR HARNESS WHEN SWITCH FAILED. TURNING IN AGAIN NEXT WEEK FOR REPAIRS. CHRYSLER HEADQUATERS AND THE DEALERSHIP STATE THAT THIS IS MY PROBLEM. MY CONCERN IS THAT IF THE UNDERLING PROBLEM IS NOT FIXED, THEN A POTENTIAL FIRE HAZARD EXISTS WHEN THE WIRING HARNESS OR OTHER PARTS ONCE AGAIN BURN OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004774January 28, 2003
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
FUEL GAUGE IS NOT READING ACCURATELY AND WHILE DRIVING VEHICLE RUNS OUT OF GAS. PLEASE PROVIDE ADDITIONAL INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003814January 27, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FLUID WAS LEAKING. (6-9 INCHES FROM THE CLIP, THE TWO TUBES HAD RUBBED TOGETHER UNTIL THERE WAS A HOLE IN ONE AND ALMOST A HOLE IN THE OTHER) THE CONSUMER REQUEST(S) REIMBURSEMENT. SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004099January 27, 2003
FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
FLAW IN FUEL TANK METAL SUPPORT STRAPS. DODGE TRUCK, RAM, 1997. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002974January 19, 2003
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
BOTH EXTERIOR MIRRORS TURN IN WHILE DRIVING MAKING IT IMPOSSIBLE TO SEE. THIS IS THE SAME PROBLEM THAT OTHERS HAVE BEEN HAVING SUCH AS COMPLAINT #'S 724822, 9001529, 890575, 882388, 747014. I PURCHASED THIS VEHICLE USED FROM A DODGE DEALERSHIP AND AFTER ONE DAY TOOK IT TO THEM AND DISCUSSED THE PROBLEM WITH THEM AND WAS TOLD BY SOME IN THE SERVICE DEPT. THAT THEY WERE NOT ORIGINAL MIRRORS. I KNOW THAT THESE ARE THE ORIGIANL MIRRORS BY SEEING OVER 100 TRUCKS ON THE ROAD WITH THE SAME ONES ON THEM. I FOUND THAT A SORRY WAY TO GET BY WITHOUT DISCUSSING THE PROBLEM WITH ME, I WAS NOT ASKING THEM TO FIX THEM JUST IF THERE WAS A WAY TO DO IT. REGENT DODGE IN NASHVILLE IS A SORRY EXCUSE FOR A DODGE DEALERSHIP AND NO ONE SHOULD BUY ANYTHING FROM THEM, AND ESPECIALLY TAKE ANYTHING TO THEM TO BE WORKED ON. I WOULD APPRECIATE ANY HELP ON GETTING THIS PROBLEM TAKEN CARE OF SINCE IT IS A MAJOR PROBLEM WITH BEING ABLE TO SEE OTHER DRIVERS WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004097January 17, 2003
FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
NAR 1/15/2003. THE CONSUMER DISCOVERED A DESIGN FLAW WITH THE FUEL TANK METAL SUPPORT STRAPS. THE FLAW MAY CAUSE THE FUEL TANK TO DROP FROM THE TRUCK ONTO THE GROUND AND START A FIRE OR EXPLOSION. THE FUEL TANK SUPPORT PROBLEM WAS DUE TO METAL STRESS BASED ON THE POOR DESIGN OF THE HOLDING STRAPS. THE CONSUMER THIS PROBLEM WHEN HE WENT TO LOOK UNDER THE VEHICLE AND NOTICED THE REAR PORTION OF THE FUEL TANK WAS HANGING LOW AT THE SAME TIME HE NOTICED THE METAL STRAP WAS HANIGN LOOSE, HE CRAWLED UNDER THE TRUCK ANS SAW THE REAR TAK STRAP WAS BROKEN ALLOWING THE ENTIRE FULE TANK TO BE SUPPORTED ONLY BY THE FRONT TANK STRAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004083January 17, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING THE TRANSMISSION TUBES WERE RUBBING TOGETHER CAUSING A FIRE. THE CONSUMER WAS FORCED TO PULL OVER. DEALER NOTIFIED. PH
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10002739January 15, 2003
POWER TRAIN:AXLE ASSEMBLY
I BOUGHT NEW A 1998 ROADTREX, CLASS B MOTORHOME ON A 1997 DODGE 3500 MAXI-VAN. SINCE NEW IT WOULD SWAY, SOMETIMES ALMOST UNCOMTROLABLE WHEN I WOULD DRIVE IN THE RUTS ON FREEWAYS" CAUSED BY TRUCKS AND STUDDED TIRES". I TRIED DIFFRENT THINGS TO TRY TO CORRECT THIS, HD SHOCKS, HIGH TIRE PRESSURES, AIR BAGS ON THE REAR AXLE. I TALK TO OTHERS THAT HAD CHANGED TIRES AND NOTHING SEEMED TO WORK. THEN I FOUND OUT THAT THE REAR AXLE IS NARROWER THAN THE FRONT AXLE, SO THE REAR TIRES WERE NOT FOLLOWING THE FRONT TIRES. THAT IS WHAT WAS CAUSING THE SWAY WHEN DRIVING IN THE RUTS. I PUT ON A PAIR OF SPACERS FROM CORRECTRACK INC. SO THE TIRES WOULD LINE UP AND THAT ELIMIATED ALMOST ALL OF THE SWAY. MY VAN NOW DRIVES LIKE A CAR, WITHOUT HAVING TO FIGHT THE SWAY AND RUTS. I THINK THAT IT IS A SAFTEY HAZZARD, THAT COULD BE EASILY CORRECTED AT THE FACTORY WITH THE INSTALLATION OF SPACERS OR A WIDER AXLE THAT LINE UP THE WHEELS. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000994January 13, 2003
VEHICLE SPEED CONTROL:CRUISE CONTROL
DURING COLD WEATHER, WHEN I SET THE CRUISE CONTOL, THE VEHICLE KEEPS ACCELERATING PAST THE SET POINT. IT DOEN'T STOP ACCELERATING AT ALL. I HAVE TO CANCEL THE CRUISE TO MAINTAIN A SPEED. AFTER THE TRUCK WARMS UP (QUITE A LONG TIME) IT FUNCTIONS BETTER, BUT STILL MAY GO FASTER THAN THE SET SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002407January 9, 2003
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH, VISIBILITY
THE MOTORIZED EXTERIOR REAR VIEW MIRRORS MOVED TO AN INWARD POSITION BY THEMSELVES WHILE THE VEHICLE WAS IN MOTION, THIS RESULTED IN NO VISIBILITY, THE DEALERSHIP REPLACED THE MIRRORS BUT THE PROBLEM RECURRED. *NLM MIRRORS REPLACED AGAIN. HEADLIGHTS FAILED. MULTIFUNCTION SWITCH REPLACED. PASSENGER SIDE WINDOW WON'T GO DOWN WHEN USING SWITCH. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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