Dodge Ram Complaints (2002)

1,381 consumer complaints on file.

#10418383August 10, 2011
STRUCTURE:FRAME AND MEMBERS
FRAME RAILS ARE CORRODING. DRIVER'S SIDE HAS A 3' 6" SECTION OF BADLY CORRODED FRAME. THERE ARE HOLES LARGE ENOUGH TO PUT THREE FINGERS THROUGH. PASSENGER'S SIDE IS BEGINNING TO CORRODE. FRAME HAS NOT FAILED YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415256July 26, 2011
STRUCTURE
I OWN A 2002 DODGE RAM 1500. THE DASH IS CRACKING. SEARCHING ONLINE I HAVE FOUND I AM NOT THE ONLY ONE WITH PROBLEM. I ALSO HAVE A PROBLEM WITH MY AIRBAG LIGHT GOING ON AND OFF. MY TRUCK HAS BEEN GARAGE KEPT SINCE I BOUGHT IT AND ONLY HAS 76,000 MILE ON IT. I THINK THIS ISSUE NEEDS TO BE LOOKED INTO WITH A RECALL SINCE I SEE SO MANY PROBLEMS OBSERVED ONLINE WITH THIS YEAR OF TRUCK. I AM AFRAID THAT WITH WIRING UNDER THE DASH IT MIGHT POSE A SAFETY PROBLEM. MY AIRBAG LIGHT DID NOT START GOING ON AND OFF UNTIL I NOTICED BY DASH CRACKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414025July 21, 2011
STRUCTURE
2002 DODGE RAM 1500 PICKUP TRUCK. DASHBOARD BEGAN CRACKING AND NOW HAS TOTALLY CRACKED AND PARTS HAVE FALLEN INTO THE DEFROST/AIR UNIT AS WELL AS CAUSING SHARP EDGES THAT CAN CAUSE INJURY. AFRAID THAT IF AIRBAG DEPLOYS THIS WILL CAUSE JAGGED EDGES OF PLASTIC TO BE PROPELLED TO DRIVER OR PASSENGER, CAUSING SERIOUS INJURY, IN ADDITION TO THE DAMAGE OF THE A/C AND DEFROST. THERE HAVE BEEN TEN OF THOUSANDS OF COMPLAINTS ABOUT THIS AND DODGE REFUSES TO REPAIR THIS DEFECT ON THEIR TRUCKS FROM 1995-2006. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414351July 19, 2011
STRUCTURE:BODY
THE DASH HAS SEVERAL CRACKS IN IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413565July 19, 2011
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
I OWN A 2002 DODGE RAM 1500 AND MY TAILLIGHTS/RUNNING LIGHTS SUDDENLY STOPPED WORKING. I WAS NEARLY REAR ENDED BY ANOTHER VEHICLE. I CHECKED WITH A TECHNICIAN AND HE STATED THIS WAS A COMMON PROBLEM DUE TO MOISTURE IN THE FUSE BOX. IT WAS GOING TO COST ME CLOSE TO 1000.00 DOLLARS TO BE REPAIRED. THE TECH STATED THIS SHOULD NOT HAPPEN AND IT IS A MANUFACTURING DEFECT. HE STATED A REPLACEMENT COMES WITH A SHIELD TO PROTECT IT FROM SHORTING OUT. IT SOUNDS TO ME LIKE THIS IS A PROBLEM THAT DODGE SHOULD BE LIABLE FOR SINCE IT IS A "MANUFACTURING DEFECT" *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413605July 19, 2011
STRUCTURE
2002 DODGE RAM 1500 DASHBOARD STARTED CRUMBLING TO PIECES AFTER ONLY 3 YEARS. DODGE DEALER TOLD US IT WAS NOT COVERED UNDER WARRANTY. WE WOULD HAVE TO REPLACE THE DASHBOARD AT OUR OWN EXPENSE. THE DEALER EVEN TOLD US THIS WAS A COMMON COMPLAINT FROM DODGE TRUCK OWNERS. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413317July 18, 2011
UNKNOWN OR OTHER, STRUCTURE
2002 DODGE RAM 1500 5.9L SPORT. I PAID A LOT OF MONEY FOR THIS SPECIAL ORDER TRUCK AND NOW THE DASH IS CRACKING ALL OVER????? NEVER HAD A NEW VEHICLE DO THIS IN ALL MY 54 YEARS. I LIVE IN TEXAS AND I KNOW IT IS HOT,BUT IT SHOULDN'T BE CRACKING LIKE IT IS,NONE OF MY OTHER CARS OR TRUCKS ARE CRACKING AT ALL, I TAKE GOOD CARE OF ALL MY VEHICLES SO WHY IS THE DODGE THE ONLY ONE CRACKING?I THINK IT SHOULD BE RECALLED TO GET THIS FIXED!! *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413414July 18, 2011
FUEL SYSTEM, DIESEL
TL* THE CONTACT OWNS A 2002 DODGE RAM 2500. THE CONTACT STATED THAT THE FUEL RETURN LINE FROM THE INJECTOR PUMP WAS CRACKED AT THE FITTING LOCATION. AS A RESULT, FUEL WAS LEAKING FROM THE VEHICLE AND IT WOULD NOT START. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED. THE CONTACT REPAIRED THE VEHICLE HIMSELF. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 271,500. UPDATED 09/27/11 *BF UPDATED 09/30/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413425July 18, 2011
SUSPENSION:FRONT, FUEL SYSTEM, DIESEL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING
TL* THE CONTACT OWNS A 2002 DODGE RAM 2500. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, HE APPLIED THE BRAKES BUT THE VEHICLE WOULD NOT STOP. A CLICKING NOISE WAS HEARD AND THE VEHICLE EVENTUALLY STOPPED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY NOTICED THAT THE FRONT SUSPENSION WAS DAMAGED. THE FRONT SUSPENSION SYSTEM WAS REPLACED BY THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE MILEAGE WAS 64,000. UPDATED 08/15/11 *BF THE CONSUMER STATED HE HAD NO POWER FOR APPROXIMATELY TWO TO THREE MILES. A DIAGNOSIS REVEALED THE LEFT FRONT BEARING HUB AND ANTI-LOCK SPEED SENSOR WERE BAD AND NEEDED TO BE REPLACED. ALSO, THE TURBO CHARGER WAS BROKEN AND THE FUEL INJECTION PUMP WAS BAD. UPDATED 05/03/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413434July 18, 2011
ENGINE AND ENGINE COOLING:COOLING SYSTEM
VEHICLES ARE KNOWN TO RUN HOT, SOMETHING TO DO WITH THE HEADGASKET, I AM TOLD. THE RACK AND PINION LEAKS AND HAS TO BE WATCHED. THEY ARE BAD TO HAVE DEAD CYLINDERS I AM NOT SURE WHEN THIS FIRST WAS A PROBLEM, BUT THE VEHICLE HAS BEEN PARKED NOW FOR SEVERAL MONTHS BECAUSE OF THESE PROBLEMS. IT IS MY UNDERSTANDING THAT THE AUTO COMPANY HAS MADE CORRECTIONS TO NEWER VEHICLES FOR THESE FAULTY COMPONENTS WITHOUT NOTIFICATION OF OWNERS. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413461July 18, 2011
STRUCTURE
BIG CRACKS IN THE DASH OF MY 2002 DODGE RAM TRUCK. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413454July 18, 2011
STRUCTURE
I HAVE A 2002 DODGE RAM 1500 TRUCK. THE DASHBOARD HAS SEVERAL CRACKS IN IT FROM ONE SIDE TO THE OTHER. I SAW ON THE NEWS THAT OTHER RAM TRUCK OWNERS HAVE THE SAME PROBLEM *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413458July 18, 2011
STRUCTURE
I HAVE A 2002 DODGE RAM 1500 QUARD CAB TRUCK. THE DASHBOARD HAS CRACKS FROM ONE SIDE TO THE OTHER.FROM THE FRONT OF THE DASH TO THE BACK OF IT. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412281July 14, 2011
STEERING
TL* THE CONTACT OWNS A 2002 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE OUTPUT SHAFT FRACTURED AND HE WAS UNABLE TO STEER THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE GEAR BOX WAS REPLACED. THE DEALER DID NOT OFFER ANY ASSISTANCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412185July 13, 2011
STRUCTURE
I BOUGHT A 2002 DODGE 3500 BRAND NEW IN 2002. 4 MONTHS LATER THE DASH CRACKED. I BROUGHT THE TRUCK TO THE DEALER SHIP SEVERAL TIMES WITH MY WARRANTY AND THEY REFUSED TO FIX THIS ISSUE. SINCE THEN TO NOW WE HAVE CONTINUED TO CONTACT CHRYSLER CORP. AND THE DEALERSHIP WITH THIS ISSUE TO JUST BE PUT OFF TIME AND TIME AGAIN. YOU PAY 33,000 FOR A TRUCK WITHIN 4 MONTHS THE DASH CRACKS AND DODGE TELLS YOU ITS COSMETIC YOUR BUMPER TO BUMPER WARRANTY WILL NOT COVER IT. I FEEL IT IS A SAFETY ISSUE BECAUSE PIECES OF THE DASH CAN COME LOOSE AND THE DASH ITSELF IS LOOSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411518July 8, 2011
EXTERIOR LIGHTING:TURN SIGNAL, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE TURN SIGNALS WOULD EITHER NOT FUNCTION, OR THE OPPOSITE SIGNAL WOULD ILLUMINATE WHENEVER THEY WERE TURNED ON. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 112,000. UPDATED 8/29/11 *CN UPDATED 09/28/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411536July 8, 2011
STRUCTURE
I HAVE A 2002 DODGE PICKUP WITH A CRACKED DASH. I HAD TO REPLACE THE HEATER CORE AND WHEN THE DASH WAS REMOVED I NOTICED CRACKS ALL IN THE DASH. WHILE REMOVING THE DASH I AND MY HELPER BOTH SUSTAINED SEVERE CUTS FROM VERY SHARP EDGES OF THE BROKEN DASH. THIS PROMPTED ME TO FILE THIS COMPLAINT BECAUSE OF THE NATURE AND SHAPE OF THE CRACKS CAN CAUSE SEVERE INJURY OR EVEN DEATH TO OCCUPANTS, ESPECIALLY CHILDREN,IN THE EVENT OF A CRASH AS WELL AS CUTS AND ABRASIONS WHEN SIMPLY ENTERING AND EXITING THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10411151July 2, 2011
UNKNOWN OR OTHER
DASHBOARD OF MY 2002 DODGE RAM 1500 HAS FIFTEEN CRACKS. THE DASH IS IN TWO PARTS. THE PART WHERE THE VENTS ARE IS READY TO EITHER FALL OUT OR COME COMPLETELY OUT. THERE HAS BEEN OVER THREE HUNDRED COMPLAINTS ON AUTOBEEF. MY CONCERNS IS THE PLASTIC IS GOING TO FALL IN AND CAUSE AN ELECTRICAL FIRE. DODGE WILL NOT DO ANYTHING ABOUT IT THEY KEEP TELLING ME IT'S A WARRANTY ISSUE. IT IS A DEFECT IN THEIR PRODUCT. I'M SO DISAPPOINTED NOT ONLY DOES IT LOOK BAD BUT I JUST KEEP WAITING FOR IT TO FALL IN ON ME WHEN I'M DRIVING. I HAVE DONE NOTHING TO CAUSE THIS ISSUE. I KEEP MY TRUCK CLEAN AND KEEP MY WINDOWS CRACKED FOR AIR CIRCULATION. I ALWAYS TRY TO PARK MY VEHICLE IN THE SHADE. I HAVE TRIED TWO DIFFERENT TIMES TO SEE IF DODGE WILL DO ANYTHING ABOUT IT BUT THEY WON'T. ANY ASSISTANCE WITH THIS MATTER WOULD BE GREATLY APPRECIATED. THANK YOU, CONCERNED CITIZEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408971June 26, 2011
LATCHES/LOCKS/LINKAGES, TIRES
FULL SIZE SPARE TRUCK TIRE FELL OFF OF TRUCK WHILE DRIVING DOWN THE ROAD. CABLE SNAPPED. TRUCK HAD JUST PASSED STATE INSPECTION 1 WEEK PRIOR AND I HAD JUST CHECKED THE AIR ON THE SPARE THAT MORNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408641June 23, 2011
STRUCTURE
TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THE INSTRUMENT PANEL COVER FAILED AND THE PANEL BROKE INTO PIECES, CAUSING THE ELECTRONIC DOOR LOCKS TO FAIL. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE VEHICLE AND ADVISED THAT THE HEAT WAS CAUSING THE INSTRUMENT PANEL PLASTIC COVERING TO DETERIORATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 16,000 AND THE CURRENT MILEAGE WAS 94,000. UPDATED 8/29/11 *CN UPDATED 09/21/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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