Dodge Ram Complaints (2009)

1,009 consumer complaints on file.

#10862345April 30, 2016
SERVICE BRAKES
EVER SINCE 50000 MILES I HAVE BEEN HAVING ISSUES WITH THE BRAKING PERFORMANCE OF THE TRUCK. LATELY IT HAS GOTTEN SCARY BAD. AFTER A FEW STOPS EITHER HARD OR MERE TRAFFIC LIGHT STOPS THE BRAKES START TO OVER HEAT. I START TO SMELL THE PADS COOKING AS IF I WERE TRYING TO STOP A FREIGHT TRAIN. I GET HUGE AMOUNTS OF BRAKE FADE AND THE ABS FOR THE FRONT DOES NOT WORK ANY MORE. THE REAR ABS STILL KICKS ON BUT NOT AS FREQUENTLY. THE STOPPING DISTANCE DRAMATICALLY INCREASES. AFTER A FEW STOPS THE BRAKE PEDAL STARTS TO SINK TO THE FLOOR BOARD. DURING HARD PANIC STOPS WHEN THE BRAKES ARE HOT THE BRAKE PEDAL GOES TO THE FLOOR BOARD AND I LOSE MOST OF THE BRAKING. I HAVE REPLACED THE BRAKE PADS, ROTORS, AND CALIPERS AND STILL NO CHANGE. I HAVE TAKEN THE TRUCK IN TO THE DEALER AND THEY SAID THEY COULD NOT FIND ANY ISSUES SAYING THAT IT WAS NORMAL OR I COULD HAVE THE ENTIRE BRAKING SYSTEM REPLACED TO ATTEMPT AT SOLVING THE PROBLEM. TRUCK IS AT 142K MILES NOW AND STILL WITH THE SAME ISSUE GOT USED TO DRIVING SLOW AND REPLACING THE BRAKES EVER 30K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860630April 20, 2016
ENGINE
FAILED TIMING CHAIN ..... CAUSING CATASTROPHIC FAILURE TO ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860078April 18, 2016
ELECTRICAL SYSTEM
KEY FOBS, REMOTE DOOR LOCK/UNLOCK FAILING. KEY FOBS KEEP FAILING, BUY NEW FOBS AND AFTER ABOUT A YEAR THEY FAIL. OWNERS RESORT TO UNHOOKING THE HORNS AS THE HORNS SOUND WHEN MANUALLY UNLOCKING THE DOORS WITH THE KEY. THIS IS A STATIONARY FAILURE OF THE FOB. HOWEVER IF OWNERS ARE DISCONNECTING THE HORNS, THAT WOULD BE A SAFETY PROBLEM WHILE DRIVING WHEN THE NEED TO ALERT OTHER VEHICLES ARISES. VEHICLE OWNERS ARE NOT PURCHASING NEW FOBS DUE TO COST BUT RATHER DISCONNECTING THEIR HORNS SO THAT THE ALARM DOES NOT SOUND WHEN UNLOCKING THE DRIVERS DOOR TO GAIN ENTRY. MANY OWNERS ARE NOT REPORTING THIS DEFECT DUE TO THE FACT THAT THEY DON'T SEE IT AS A SAFETY ISSUE WITH THE VEHICLE. A QUICK INTERNET SEARCH REVEALS A VAST # OF COMPLAINTS ON WEBSITE FORUMS. SOURCE-I AM AN ASE MASTER TECH. I HAVE AN 09 1500 THAT THIS IS HAPPENING TO. I DO NOT DISCONNECT THE HORNS BUT RATHER JUST DON'T LOCK THE TRUCK. (TAKING A CHANCE AGAINST THEFT)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854598April 9, 2016
ELECTRICAL SYSTEM, POWER TRAIN
I WAS STOPPED AT A RED TRAFFIC LIGHT, WHEN IT TURNED GREEN AND I ACCELERATED, THE TRUCK POWER FELT AS IF THE TRUCK WAS PULLING A HEAVY LOAD. I NOTICE THE SHIFTER INDICATOR ON THE (-/+ ) INSTEAD ON (D). I TRY TO SHIFT TO (D) BUT INSTEAD IT WENT TO REVERSE.THE TIRES SQUEALED AND THE TRUCK DIED. IT STARTED BACK UP BY THE RADIO WAS NOT OPERABLE. I SHUT THE VEHICLE OFF AND TURN IT ON AND THE RADIO WORK. THIS PARTICULAR ISSUE WITH THE RADIO HAS OCCURRED A TOTAL OF 2 TIMES. SINCE THE FIRST OCCURRENCE I HAVE AN ENGINE LIGHT ON. NOW WHEN THE TRUCK IS IN (-/+) MODE ON THE INSTRUMENT PANEL. IT INDICATE MY TRUCK IS 4TH GEAR. THERE IS ANOTHER (-/+) AS WELL ON THE SHIFTER WERE YOU CAN INCREASE OR DECREASE THE GEAR YOU ARE IN. I HAVE TRIED TO CHANGE THAT GEAR. BY PRESSING THE + AND HOLDING IT, IT WILL SHOW THAT IT CHANGES FROM 4 TO D BUT AS SOON AS YOU STOP PRESSING THE BUTTON ON THE SHIFTER IT GOES RIGHT BACK TO 4TH GEAR. THE WAY I CAN GET IT BACK TO D, I HAVE TO SHUT THE VEHICLE OFF AFTER PUTTING IT PARK OF COURSE, AND STARTED UP, THEN IT SHIFTS TO D, EVENTUALLY IT GOES BACK TO THE MANUAL MODE. I JUST PURCHASE THIS VEHICLE FROM CARMAX IN WOODBRIDGE. I WAS TOLD THAT THEIR VEHICLE SAFETY INSPECTION WAS BY FAR THE BETTER. I HAVE SEEN MULTIPLES COMPLAIN ABOUT THIS SAME PROBLEM BY THE HUNDREDS. TO BAD I DIDN'T SEE IT BEFORE BUYING. NICE TRUCK AND ALL, BUT IN THE MEANTIME OWNERS OF THESE VEHICLES WITH SIMILAR PROBLEMS OR WORSE ARE STILL DRIVING THESE VEHICLES WITH THEIR FAMILIES ON BOARD, AND WHAT IT IS GOING TO TAKE FOR A FAMILY TO END UP DEAD ON THE ROAD BECAUSE DODGE INSTEAD OF TAKING RESPONSIBILITY FOR MANUFACTURING A DEFECTIVE PRODUCT, POSSIBLY WITH THE KNOWLEDGE OF THE PROBLEM AND NOW THEY WILL CONTINUE CHARGING PEOPLE THAT PURCHASED THEIR DEFECTIVE VEHICLES UNTIL IT BECOMES EVENTUALLY A RECALL. A VEHICLE OPERATING IN THAT CONDITION WOULD FAIL ANY STATE DMV INSPECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852344March 30, 2016
UNKNOWN OR OTHER
VEHICLE WILL NOT SHIFT OUT OF PARK FOR UP TO 90 SECONDS. IT HAPPENS RANDOMLY, AND WHEN IT DOES DECIDED TO SHIFT THE BREAK PEDDLE MAY OR MAY NOT BE PUSHED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852114March 29, 2016
UNKNOWN OR OTHER
FIAT/DODGE IS REFUSING TO HONOR THEIR COURT ORDER AND BUY MY RECALLED TRUCK BACK AT FAIR MARKET VALUE PLUS 10% OF ORIGINAL PURCHASE PRICE. INSTEAD I WAS OFFERED TRADE IN PLUS 10% OF THAT. I WILL NOT ACCEPT THEM TRYING TO MAKE A DOLLAR OFF OF THEIR MISTAKE. THEY ARE PUTTING MY FAMILIES SAFETY AT RISK EVERY DAY THEY PLAY THIS LOWBALL GAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852185March 29, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 30 MPH, A LOUD NOISE WAS HEARD OUTSIDE OF THE VEHICLE. THE CONTACT WAS UNABLE TO DRIVE IN THE FORWARD OR REVERSE POSITIONS. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND THEN TOWED TO THE CONTACTS' RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852338March 29, 2016
EXTERIOR LIGHTING
WHEN USING THE LEFT TURN SIGNAL, BOTH SIGNAL LIGHTS WOULD BECOME ACTIVE ON THE TAIL LIGHTS, BUT ONLY SHOW LEFT TURN ON THE DASH. WHEN USING THE RIGHT TURN, NO LIGHT WOULD WORK AT ALL. TURNED OUT TO BE THE TURN SIGNAL MULTIFUNCTION SWITCH, WHICH AFTER SEARCHING ALSO CAN AFFECT THE HEAD LIGHTS WORKING OR NOT, AND WINDSHIELD WIPERS. I HAVE CHECKED ON THE INTERNET FORUMS AND HAVE FOUND THIS HAPPENING ON MANY DODGES, MOSTLY 2006 AND NEWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851467March 24, 2016
STEERING:LINKAGES:TIE ROD ASSEMBLY
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. WHILE DRIVING 65 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND DROVE INTO A DITCH. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE TIE ROD BALL STUD FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845576March 8, 2016
ENGINE
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. WHEN THE VEHICLE WAS STARTED, A TICKING NOISE WAS HEARD FROM THE EXHAUST MANIFOLD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT BOTH SIDES OF THE ENGINE BLOCK HINGES WERE FRACTURED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840255March 7, 2016
EQUIPMENT, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. WHILE ATTEMPTING TO UTILIZE THE WINDSHIELD DEFROST FUNCTION DURING INCLEMENT WEATHER, THE DEFROSTER AND WINDSHIELD WIPER FUNCTION BECAME INOPERABLE. THE FAILURES OCCURRED INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS DIAGNOSED AND REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V158000 (EQUIPMENT). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000. UPDATED 05/06/16*LJ THE CONSUMER STATED THE DEFECTIVE WINDSHIELD WIPER MOTOR REPAIR WAS MADE BY AN AUTHORIZED DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839184March 1, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838089February 24, 2016
STEERING, SUSPENSION
DURING A TRIP IN JANUARY THE VEHICLE BEGAN TO UNCONTROLLABLY WOBBLE AND I HAD TO REDUCE SPEED TO GAIN CONTROL, HAD SOME STEERING PARTS REPLACED WHICH IMPROVED THE RIDE BUT STILL HAD ISSUES SO I REPLACED THE STRUTS , SPRINGS AND SHOCKS BUT A SLIGHT WOBBLE IS STILL THERE AT ACCELERATION AND DECELERATION AND UPON HITTING BUMPS, ITS A LITTLE SCARY. IT HAPPENS TYPICALLY OVER 30 MILES PER HOUR AND AT ONE POINT ABOUT EVERY 10 MINUTES ON THE INTERSTATE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836801February 17, 2016
POWER TRAIN
WE JUST GOT THE RECALL LETTER ON RECALL NO8 LITTLE LATE SINCE THE TRADE BONUS IS EXPIRED. NICE SINCE I HAVE BEEN LOOKING FOR A NEW TRUCK SINCE NOVEMBER SPENT THIS WEEK TALKING WITH FCA THEY WILL DO NOTHING THEY ARE RUDE. WHEN I ASK WHAT TO DO IN WRECK AND KILL THEY SAID WHAT EVER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824681February 7, 2016
ENGINE
RIGHT SIDE MANIFOLD LEAK BOLTS ARE BROKE AND NEED TO BE REPLACE BECAUSE OF WEAK BOLTS USED TO SECURE THE MANIFOLD. THIS HAPPENED WHEN TRAVELING ON THE HIGHWAY NEARLY CAUSING A ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824651February 6, 2016
ELECTRICAL SYSTEM, POWER TRAIN
WAS COMMUNICATING WITH FCA FOR BUYBACK UNDER N08 RECALL. WAS REFERED TO DEALER, AND DEALER REQUESTED PERSONAL LOAN INFORMATION BEFORE THEY WOULD TAKE ACTION. THIS ALERTED ME THAT THEY WERE TRYING TO FIND OUT THE DEBT SO THEY COULD LOW BALL THEIR OFFER. THEY WERE PRESSURING ME TO TRADE AT BLACKBOOK VALUE. AM DEALING WITH SPOUSE WITH CANCER AND WAS NOT INFORMED OF A EXPIRATION FOR BUYBACK. TRUCK IS NOW SITTING IN DRIVE WITH AXLE LOCK CONDITION. I FEEL I HAVE THE WORST CASE SCENARIO WITH THIS AND REQUEST EXPEDIENT ASSISTANCE FROM YOUR OFFICE. HAVE NOW LOST $15K VALUE IN THIS. WILL CONSULT LEGAL REPRESENTATION. A PERSONAL RESPONSE FROM YOUR OFFICE WOULD BE APPRECIATED. FCA CLAIMS BUYBACK ENDED 1/4/2016 EVEN THOUGH I HAD A BALL PARK OFFER FROM THEM AND APPARENTLY THEY WILL NOT HONOR THE OFFER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824551February 5, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. WHILE DRIVING 35 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT STATED THAT THE PINION NUT BECAME LOOSE, WHICH CAUSED THE DRIVESHAFT TO SEPARATE FROM THE VEHICLE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE VEHICLE WAS TOWED TO THE OWNER'S RESIDENCE. THE DEALER WAS NOTIFIED OF THE FAILURE. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED OR REPURCHASED UNDER THE FCA CONSENT ORDER; HOWEVER, THE MANUFACTURER REFUSED TO REPURCHASE AN UN-REMEDIED VEHICLE. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE WOULD NOT BE INSPECTED UNTIL THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823755February 2, 2016
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. WHEN THE VEHICLE WAS STARTED, THE WINDSHIELD STARTED TO FOG. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT HVAC BLOWER DOOR AND MOTOR HVAC HEAD UNIT NEED TO BE REMOVED AND REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,750.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822877January 28, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, A LOUD HUMMING NOISED WAS HEARD COMING FROM THE VEHICLE. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR DIFFERENTIAL HAD FAILED AND NEEDED REPLACEMENT. THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 12V474000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,105.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822140January 25, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. WHILE DRIVING 60 MPH IN INCLEMENT WEATHER, BOTH HIGH AND LOW BEAM HEADLAMPS FAILED TO ILLUMINATE. THE CONTACT INDEPENDENTLY REPLACED THE BULBS; HOWEVER, THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE (TIPM) NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIPM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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