Dodge Ram Complaints (2012)

1,397 consumer complaints on file.

#11443472December 11, 2021
EXTERIOR LIGHTING
I went out to start my truck and there was only one headlight working. After replacing the left driver's side bulb multiple times and it still didn't work I had a mechanic look at it and he figured out it was a wiring connector problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443473December 11, 2021
ELECTRICAL SYSTEM, SEATS
Both airbag harnesses under the driver and passenger seat had to be replaced because of faulty connections that kept throwing air bag codes on dash display
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443375December 10, 2021
ENGINE, STEERING, SERVICE BRAKES
Exiting the freeway the truck vibrated and shut off going 55 mph, no brakes, no power steering going into a curve. I managed to keep it on the road and had it Towed to nearest dealership where they were able to diagnose the problem immediately and I was told that this is a know problem with this truck. $6000 to fix, contacted Ram customer service and a very rude woman put the dealership on the line and berated them for claiming there was an issue while explaining that it is completely normal for an engine to blow at 130k miles regardless of maintenance and as it’s out of warranty they were not responsible. “Normal” for an engine to blow, absolutely ridiculous and someone could have died. There are now 533 cases of this happening and Ram refuses to address it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442893December 6, 2021
AIR BAGS
Air BAG LIGHT IS ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442759December 5, 2021
ENGINE
Camshaft lobe warn down from, from faulty rocker arm roller (needle bearing) (there is no to very little compression in cylinder 5), apparently engine is lubricated "by splash oil design" and people smarter then me have diagnosed that it is a design flaw.(having to do with the well and the height of the bores that accept the rocker arms) The engine only had 118,000 miles when the engine light came on, resulted in a severe knocking sound and misfiring. I expected a well taken care of motor with regular oil changes would last 200,000 miles. My choices are to rebuild the motor and or replace, both are costly. Thanks for taking the time to read my complaint. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441852November 28, 2021
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, ENGINE
TIPM is sending intermittent signal to fuel pump relay cause truck to stall at highway speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437462October 20, 2021
ENGINE
Break down of high pressure fuel pump causing lose of power and complete replacement of the fuel system
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432595September 11, 2021
FUEL/PROPULSION SYSTEM
I was driving on the expressway and my gas tank dropped in the front, causing the front strap to make contact with my drive shaft. The front of the fuel tank was hanging one inch from the cement. I had to pull to the side of the roadway and have someone bring me a "tie down ratchet strap" to hold the tank in place so I could get off the side of the expressway. Upon inspection the strap "T" end appeared to be fine, but the part on the frame that holds it was totally rotted. My Truck had 58,982 miles on it when this happened. My truck is in excellent condition otherwise. * I had received a recall notice years ago for this issue and then I got a letter a few weeks later from FCA telling me to disregard the notice that my vehicle was not affected. I guess they were wrong!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430497August 25, 2021
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
THE TRUCK STALLED OUT ON THE HIGHWAY DOING 60 MILES PER HOUR ALMOST GOT IN SERIOUS ACCIDENT. NO STEERING OR BRAKES. (COULD BE DEADLY). THIS ALSO HAPPENED AGAIN MAKING A RIGHT TURN THRU AN INTERSECTION. WAS TOLD IT IS SOMETHING TO DO WITH FUSE BOX TIPM TOTAL INTEGRATED POWER MODULE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430370August 24, 2021
UNKNOWN OR OTHER
Shifter slips out of gear unexpectedly at times (eg. drive to neutral) while driving and without cause. Unable to place it in park at times as well. We attempted to fix the problem, but a necessary part (gearshift cable) is discontinued and cannot be located anywhere. The truck is not safe and cannot pass a safety inspection and cannot be repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430088August 23, 2021
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, GASOLINE:STORAGE
The contact owns a 2012 Ram 1500. The contact stated while driving 25 MPH, an abnormal noise could be heard coming from the vehicle without warning. The contact pulled over and discovered that the fuel tank was hanging from underneath the vehicle. The contact was able to strap the fuel tank back to the frame and drove the vehicle home. The contact's husband went underneath the vehicle and discovered that the frame where the fuel tank was attached had corroded, which caused the failure. Upon investigation, the contact discovered NHTSA Campaign Number: 18V160000 (Fuel System, Gasoline) however, the vehicle was not included in the recall. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 87,013.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429524August 18, 2021
ENGINE, FUEL/PROPULSION SYSTEM
SEEMS LIKE THIS IS NOT NEW, OTHERS THAT OWN THE SAME 1500 MODEL HAVE ISSUES WITH LIFTS AND CAMSHAFT CAUSING A MISS FIRE, P030SOMETHING (MINES IS P0303). THE SPARK PLUS/ FUEL INJECTORS/ AND COIL PACKS HAVE BEEN CHANGED. OUT OF NOWHERE I GET A CODE WHILE DRIVING OUT OF TOWN. THE TRUCK HAS ALWAYS HAD A RUNNING TICK TO IT. I HAVE MY VECHILE SERVICED BY DODGE THEMSELVES. THEY NEVER STATED IT WAS AN ISSUE. THIS IS A BIG ISSUE IN HEMI 5.7 ENGINES MANUFACTURED AFTER THE REDESIGNED FROM THE MAGNUM PLATFORM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429618August 18, 2021
ELECTRICAL SYSTEM
The WIN Module for the ignition system on my truck is faulty. There has been several time where I'm driving down the highway and the vehicle just shuts off completely. This disables my power steering and brakes. So I either have to shift into neutral and try to start the engine while rolling with a trailer hooked on behind me with no road shoulders to pull off on or if shoulders on road pull off and try to restart the truck then again. There has also been times when I start the truck that the dash lights just flash or the truck starts for a second and then shuts off again on its own with the key still turned to run. The dealer said that this has been happening a lot on these trucks and there is no recall for it. In my opinion this is a major safety hazard for myself and others traveling on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429284August 16, 2021
SERVICE BRAKES
When driving at parking lot speeds on extremely hot days and/or a lot of in town driving, brakes not responding and brake pedal will go to the floor. Have ran a stop sign and came close to rear ending other vehicles at red lights. Dealer replaced rear brakes (Calipers, Rogers & Pads) Problem still exist and is currently back at Dealership. They can't find anything wrong.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428512August 10, 2021
ELECTRICAL SYSTEM
THE VEHICLE SHUTS OFF WITHOUT NOTICE EVEN WHILE DRIVING AND HAS TO BE RESTARTED IN ORDER TO MOVE AGAIN. FOR INSTANCE, I WAS DRIVING ALONG ON OR ABOUT 08/02/2021 AND THE VEHICLE SHUT OFF BY ITSELF WHILE I WAS DRIVING CAUSING ME TO ALMOST GET REAR ENDED. THE COMPONANT HAS BEEN INSPECTED BY THE LOCAL DEALERSHIP AND FOUND FAULTY. THE OTHER SYMPTOMS ARE PROBLEMS LOCKING DOORS AND OPENING WINDOWS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428084August 6, 2021
WHEELS
The contact owns a 2012 Ram 3500. The contact received notification for NHTSA Campaign Number: 21V398000 (Wheels) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426540July 26, 2021
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING
The contact owns a 2012 RAM 1500. The contact stated after refueling and driving back to the residence, he heard an abnormally loud grinding sound coming from the vehicle. The contact pulled over to the side of the road and inspected the vehicle and noticed that the front gas T-rod gas strap bracket slot was corroded and had detached from the vehicle frame. The contact continued driving back to the residence. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 153,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425339July 18, 2021
POWER TRAIN
I hear a ticking noise coming from the engine . From doing some research I see that it could be a lifter roller needle bearing failure is often the cause of the Hemi Tick. However, the Hemi also has issue with exhaust manifold leaks, which at times can make it hard to differentiate and diagnose between an internal tick (The "Hemi Tick") and a simple exhaust leak.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423293July 2, 2021
POWER TRAIN
Truck won't go into park then it locks. I reset it with the pin stop and it happens again (t-79) ? A week ago it had trouble sticking in reverse
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421650June 21, 2021
UNKNOWN OR OTHER, ELECTRICAL SYSTEM:IGNITION
The ignition shuts off when you hit a slight bump or touch the key. This is even when driving! The truck shuts off and losses complete power, brakes, steering and lights! This is a huge problem after Googling this is happening on 2009- 2019 ram truck models. We have had near misses while pulling a horse trailer and 5th wheel! This should be a recall it's very dangerous! Checking dodge Chrysler is aware of this issue because the 2020 models have different win modules and fobs. HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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