Dodge Neon Complaints

3,495 consumer complaints on file.

#10070476January 15, 2004
SERVICE BRAKES, HYDRAULIC, SUSPENSION, ENGINE AND ENGINE COOLING, TIRES
I CAN NOT GIVE EXACT DATES BUT HAVE ALL SERVICE BILLS. I HAD THE HEAD GASKET CHANGED WHEN IT WAS COVERED UNDER WARRANTY. THE AIR COMPRESSOR IS BAD AND NOW MY STRUTS ARE BAD ALL AT 44 THOUSAND MILES. ALL THE TIRES THAT CAME WITH THE CAR WERE REPLACED WAY BEFORE THE WARRANTY. I HAD MIDAS PUT MY NEW BRAKES ON SO I DON'T HAVE TO KEEP GOING BACK AND REPLACING THEM THROUGH SPIZTER DODGE. THIS IS THE WORST CAR I EVER HAD AND I HAD A YUGO THAT SAYS ALOT
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10070560January 15, 2004
STRUCTURE
PROBLEM: WATER LEAKING INTO THE TRUNK THROUGH THE TAILLIGHT FILLED THE SPARE TIRE WELL AND SOAKED INTO THE BACK SEAT. WE NOW HAVE A MUSTY SMELL INDICATING A MOLD PROBLEM, PROBABLY FROM THE SEAT. WE HAVE USED PROFESSIONAL CLEANING SUPPLIES TO TRY ELIMINATE THE SMELL. THE CLEANING DID HELP BUT THE SMELL IS STILL THERE. SINCE MY WIFE AND DAUGHTER HAVE ASTHMA, AND ARE ALERGIC TO MOLD, I WILL MOST LIKELY HAVE TO REPLACE THE BACK SEAT. COST UNKNOWN. I STARTED SEARCHING THE WEB FOR SIMILAR PROBLEMS WITH NEONS LAST NIGHT AFTER A NEIGHBOR, WHO ALSO OWNS A NEON AND KNEW ABOOUT OUR PROBLEM, CAME TO TALK TO ME BECAUSE THE SAME THING JUST HAPPENED TO THEIRS. PROBLEM SHOWED UP LAST SUMMER (2002)AT APPROXIMATELY 50,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070564January 15, 2004
ENGINE AND ENGINE COOLING, UNKNOWN OR OTHER, EQUIPMENT:ELECTRICAL
I AM IN THE PROCESS OF COMPILING ALL INFORMATION ON THE REPAIRS WE HAVE DONE ON THE NEON. I HAVE DECIDED TO WAIT UNTIL I HAVE ALL THE FACTS, FROM THE FIRST TIME WE HAD THE AIR CONDITIONING REPAIRED TO THE RECENT $900+ REPAIR OF THE COMPUTER AND THE TWO-WEEK-OLD PROBLEM WITH THE SHEETS OF PEELING PAINT. THE UNBELIEVABLE PAINT PEELING IS INEXCUSABLE AND WAS ALSO THE LAST STRAW. I WILL BE FILING A LENGTHY COMPLAINT SHORTLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070655January 15, 2004
ENGINE AND ENGINE COOLING, STRUCTURE, UNKNOWN OR OTHER
I BOUGHT MY NEON IN MAY OF 2001 AND IN FEB. 2002 I HAD A BAD WATER LEAK. I TOOK IT IN SEVERAL TIMES AND THEY WOULD SAY IT WAS FIXED, BUT NO IT WAS NOT. I FINALLY TOLD THEM I WANT MY CARPET REPLACED WHEN THEY DO GET IT FIXED. I FOUGHT WITH THEM ROUND & ROUND, TILL THEY FINALLY SAID THEY WOULD. I SAID DO NOT PUT IT IN UNTIL WE KNOW FOR SURE IT WAS FIXED. THEY SAID IT WAS, PUT NEW CARPET IN AND SURE ENOUGH IT LEAKED AGAIN AND THE NEW CARPET WAS SOAKED AND STINKY, LIKE THE ORIGINAL. THEY FINALLY GOT THE LEAK FIXED AFTER 6 MONTHS, BUT THEY SURE DID NOT OFFER TO REPLACE CARPET AGAIN. THIS DEALER WAS VERY RUDE. I ALSO HAD TO HAVE MY HEADLIGHTS REPLACED, DUE TO WATER LEAK. MY CD PLAYER BROKE TWICE AND HAD TO BE REPLACED, MY SUNROOF HAD TO BE REPLACED. I WENT TO A DIFFERENT DODGE DEALER, DUE TO THE RUDENESS I WOULD RECEIVE. IN THE PAST MONTH MY CAR HAS BEEN IN TWICE, ONCE IT WOULD NOT START AND HAD TO BE TOWED TO THE DEALER, THE DEALER SAID IT WAS THE BATTERY, MY HUSBAND REPLACED THE BATTERY AND IT RAN OK FOR A COUPLE OF DAYS AND THE ENGINE STARTED TO MISS AGAIN/FELT LIKE IT WAS GOING TO DIE WHILE DRIVING. I TOOK IT IN AGAIN AND THEY TELL ME MY SPARK PLUGS NEEDED TO BE CHANGED AND WAS GOING TO CHARGE ME $50.00 FOR LOOKING AT IT AND I ARGUED WITH THE GUY I TOLD HIM I WILL NOT PAY A DIME. HE BASICALLY THREW THE PAPERWORK DOWN AND WALKED AWAY. NOW I HAVE BEEN TO 2 DEALERS AND HAVE GOT NOTHING BUT TREATED LIKE CRAP. MY HUSBAND DID REPLACE THE PLUGS AND IT RAN OK FOR 1 1/2 WEEKS , NOW I DON?T KNOW WHERE TO GO, AND MY CAR SOUNDS LIKE IT IS GOING TO DIE WHILE IM DRIVING OR ACCELERATING. I FEEL LIKE I BOUGHT A NEW CAR TO NOT HAVE TO DEAL WITH THIS KIND OF THING. IM ABOUT READY TO GIVE UP AND JUST TRADE THE CAR IN, BUT THEN I DON?T WANT TO GIVE UP. WHEN MY CAR FIRST HAD THOSE LEAKS, I EVEN CALLED TO CORP. OFFICE OF DODGE AND WAS TREATED THE SAME. WHERE DO I TURN TO. AND IS MY CAR GOING TO HAVE ENGINE PROBLEMS NOW?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070663January 15, 2004
ENGINE AND ENGINE COOLING, UNKNOWN OR OTHER, EQUIPMENT:ELECTRICAL
SINCE ABOUT THREE MONTHS AFTER GETTING MY 1999 DODGE NEON I STARTED HAVING DIFFICULITES WITH IT.RANGING FROM LIGHTS COMMING ON AND OFF INSIDE AND ROUGH IDLE.THENTHEN WHEN THE WIRING ISSUE WAS PRESENTED FOR LEFT TURN SIGNAL POPPING ON AND OFF AT WILL,AND THE WHOLE CAR JUST SHUTTING DOWN WHILE DRIVING ON THE HIGHWAY.STEERING WHELL LOCKING UP AND NO CONTROL OVER THE FUNCTIONS AT ALL THEN CAR WOULD NOT START.I KEPT TAKING IT IN AND ADDRESSING TO CRYSLER THAT THE MAIN ENGINE FUSE BY THE FIREWALL WAS BLOWING AND WAS TOLD THAT IT WAS HIGHLY UNUSUAL FOR THAT TO HAPPEN AND UPON INITIAL INSPECTION THEY FOUND THE WIRING HARNESS WARDED FROM THE HEAT OF THE FUSE BLOWING AND REPLACED FUSE AND SENT ME ON MY WAY FOR IT ONLY TO HAPPEN 3 MORE TIMES!AT THIS POINT THEY DOUBLE FUSED THE LINES AND NOW THE CHK ENGINE LIGHT STAYS ON AND IT IS IMPOSSIBLE TO REGISTER MY CAR NOW WITH THAT LIGHT ON AND BECAUSE OF THAT IT FAILED SMOG!! NOW IAM STUCK WITH FINANCING ON A CAR THAT HAS TREMENDEOUS TROUBLE THAT EVERYONE CLAIMS DOESNT EXIST.PLEASE HELP!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070750January 15, 2004
ENGINE AND ENGINE COOLING
I OWN A 1997 DODGE NEON. PURCHASED JUNE 1997. THIS CAR TOO DATE HAS APPROXIMATELY 27,500 ORIGINAL MILES ON IT. STARTING IN AUGUST 1999 I HAD TO HAVE THE HEAD GASKET REPLACED ON 3 OCCASIONS.I HAD TO HAVE THE SAME REPAIR JOB DONE AGAIN IN JULY 2001 WHEN I HAD ONLY PUT ANOTHER 7,108 ON THE CAR. MAY 2003 I HAD FOR THE 3RD TIME THE SAME REPAIR JOBE DONE WHEN MY CAR REACHED 26152 (7,166 MILES ADDED AFTER 2ND REPAIR JOB). TOO DATE THE MANUFACTURE HAS PAID THE REPAIR BILLS WITH THE EXCEPTION OF A $100 DEDUCTIBLE I HAD TO PAY THE LAST TIME THEY REAPIRED IT. I PROTESTED HAVING TO PAY THE $100 BECAUSE I FELT THE MANUFACTUR SHOULD HAVE PAID THE COMPLETE BILL. THEY REFUSED TO REFUND MY MONEY. THIS CAR HAS ON ONGOING PROBLEM WITH THE HEAD GASKET. MY FEAR IS THE MANUFACTURE WILL REFUSE TO PAY THE REPAIR BILL THE NEXT TIME THIS HAPPENS AND I DON'T KNOW WHAT MY LEGAL RIGHTS ARE BECAUSE I FEEL I HAVE A LEMON.IT SEEMS THE PROBLEM COMES UP AS SOON AS I PUT 7,000 MILES ON THE CAR. I HAD ONLY PUT 14,000 MILES FROM THE FIRST TIME THIS REPAIR JOB TOOK LACE TO THE 3RD REPAIR JOB. I HAVE TRIED TO TALK TO CHRYSLER ABOUT THE SECRET WARRANTY I FOUND ON THE INTERNET FOR THIS VERY PROBLEM AND WAS INFORMED BY A CUSTOMER SERVICE REP.THAT THE SECRET WARRANTIES ARE ILLEGAL AND THEY DO NOT HONOR THEM. I HAVE BEEN TOLD BY SEVERAL MECHANICS THIS IS A WELL KNOW ONGOING PROBLEM WITH THE NEON'S AND CHRYSLER IS WELL AWARE OF IT. I WOUL APPRECIATE IF I CAN RECEIVE ANY ADVICE REGARDING WHETHER OR NOT MY CAR FALLS UNDER THE LEMON LAW CONSIDERING THE AGE OF THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069169January 15, 2004
ENGINE AND ENGINE COOLING, STRUCTURE, UNKNOWN OR OTHER
THE CAR LEAKS WATER FROM SOMEWHERE. WHEN IT RAINS THE BACKSEAT FLOOR FILLS UP WITH WATER. THERE ARE NO WATER TRAILS RUNNING DOWN FROM THE WINDOWS SO I DON'T KNOW WHERE THE LEAK IS COMING FROM. THE AIR CONDITIONING HAS FINALLY DIED COMPLETELY - IT HAS BEEN SMELLING MUSTY FOR QUITE SOME TIME. THE WINDOWS ROLL DOWN BY THEMSELVES. IF YOU GO OVER A BUMPY ROAD OR JUST DRIVE FOR ANY LENGTH OF TIME THE WINDOWS START CREEPING DOWN. AFTER EVERY DRIVE I HAVE TO GO AROUND THE CAR AND MAKE SURE THE WINDOWS ARE ROLLED UP TIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056105January 15, 2004
UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING:ENGINE, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, FUEL SYSTEM, GASOLINE
WHILE DRIVING AT 70 MPH, THE SPEEDOMETER FLUCTUATED AND CONSUMER COULDN'T GET AN ACCURATE READING OF THE VEHICLE'S SPEED. *PH THE MECHANIC ATTEMPTED TO FIX THE SPEEDOMETER NUMEROUS TIMES, ONCE BY REPLACING THE INTERNAL CLUSTER. THERE WAS A SQUEALING NOISE COMING FROM THE FRONT OF THE VEHICLE, THE NOISE WAS FIXED BY BLOCKING THE AIR INTAKE ON THE FRONT OF THE VEHICLE. THE VEHICLE STALLED SEVERAL TIMES ON THE FREEWAY, HOWEVER THE MECHANIC WAS UNABLE TO FIND THE PROBLEM. THERE WAS A NOISE COMING FROM THE HEAT SHIELD. THE CONSUMER STATED THE VEHICLE CONSUMED A LOT OF FUEL, THERE WAS A RATTLE FROM THE EXHAUST AND THE ENGINE HAD AN OIL LEAK, SUBSEQUENTLY THE DEALER WAS UNABLE TO VERIFY THE CONSUMER'S CONCERNS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053281January 15, 2004
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
TRANS DIED IN MIDDLE OF ROAD. DEALER CLAIMS I NEED A NEW RADIATOR TO REPAIR. NOW I READ HERE THAT THIS SEEMS TO BE RE OCCURRING. ALSO, MECHANIC FROM ANOTHER DEALER I CALLED INDICATED THAT THIS WAS THE THIRD HE HAS SEEN IN THE PAST 2 WEEKS. THIS WILL COST ME $ 500 FOR RADIATOR REPLACEMENT. PLEASE HELP ! *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054098January 14, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE WAS MOVING ABOUT 60 MPH WHEN IT LOST POWER AND DROPPED TO 20 MPH. VEHICLE WOULD NOT ACCELERATE PAST 20 MPH. THE NEXT DAY, VEHICLE DID NOT MOVE OUT OF GEAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053887January 13, 2004
ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
CONSUMER STOPPED AT A STOP SIGN AND ONCE THE DRIVER PROCEEDED TO GO THE VEHICLES SHUT OFF IN THE MIDDLE OF TRAFFIC, NEARLY RESULTING IN A CRASH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053810January 12, 2004
WHEELS:LUGS/NUTS/BOLTS/STUDS
WHILE DRIVING AT 40 MPH IT FELT AS THOUGH THE VEHICLE HAD CAUGHT A FLAT. CONSUMER PULLED OVER, AND THE FRONT PASSENGER'S TIRE CAME COMPLETELY OFF. VEHICLE LANDED ON ITS RIM. LUGS NUTS SHEARED OFF. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052788January 10, 2004
ENGINE AND ENGINE COOLING:ENGINE
BROUGHT CAR IN FOR REPAIR OF SEVERE OIL LEAK AT ENGINE REAR. DODGE DEALER ADVISES THAT IT WAS A LEAKING HEAD GASKET (BLOWN HEAD GASKET) ON 1998 NEON WITH APPROXIMATELY 46,463 MILES ON THE ODOMETER. COULD NOT REACH CHRYSLER CUSTOMER SERVICE AT 1-800-922-1997 (STAYS BUSY); DEALER REFUSED TO WARRANT WORK EVEN THOUGH CAUSE OF PROBLEM WAS APPARENTLY A DESIGN/LATENT DEFECT IN THE ALUMINUM HEAD. VEHICLE PURCHASED NEW 5/21/98. INTERNET REVEALS NUMEROUS OTHER PEOPLE HAVE HAD SIMILAR PROBLEMS. FORTUNATELY, THE CAR DIDN'T BREAK DOWN AND CAUSE INJURIES, FATALIITES OR PROPERTY DAMAGE. A MANUFACTURER AND DEALERS SHOULD STAND BY THEIR PRODUCTS. IT COST ME $636.94 TO "REPAIR" SOMETHING THAT THE DEALER WOULD NOT WARRANT BECAUSE OF APPARENT DESIGN/LATENT DEFECT (DAMAGE ALLEGEDLY REQUIRED PURCHASE AND INSTALLATION OF NEW CYLINDER HEAD TO PROPERLY REPAIR (AT MY EXPENSE) AND I TOLD THEM "NO WAY"; ITS THEIR PROBLEM, NOT MINE).*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053741January 9, 2004
ELECTRICAL SYSTEM:IGNITION
WHILE DRIVING VEHICLE STALLED. DRIVER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR ANALYSIS, AND MECHANIC COULD NOT DUPLICATE THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053524January 7, 2004
ELECTRICAL SYSTEM:WIRING
WHILE DRIVING ENGINE BACK FIRED. ALSO WHEN REVERSING VEHICLE STALLED. DEALER CHANGED THE SPARK PLUGS AND WIRES, BUT THE PROBLEM CONTINUED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053620January 7, 2004
ENGINE AND ENGINE COOLING
CONSUMER NOTICED OIL LEAKING FROM HEAD GASKET. VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO REPLACED THE HEAD GASKET AND THE HEAD BOLTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053463January 6, 2004
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION WHILE DRIVING AT 45 MPH. UPON IMPACT, BOTH FRONTAL AIR BAGS DID NOT DEPLOY. CONSUMER SUSTAINED SERIOUS NECK/BACK AND HIP INJURIES. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10046526January 6, 2004
AIR BAGS:FRONTAL
THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION WHILE DRIVING AT AN UNDETERMINED SPEED. UPON IMPACT, THE FRONTAL AIR BAGS FAILED TO DEPLOY. *AK THE VEHICLE WAS A TOTAL TOTALED. *SC *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10052232January 2, 2004
EXTERIOR LIGHTING:BRAKE LIGHTS
WATER WAS ENTERING THE TRUNK AND REAR FLOOR THROUGH THE BRAKE LIGHTS. WHEN THIS OCCURRED IT CAUSED A SHORT IN THE AUTOMATIC DOOR LOCK. THIS WAS CAUSED BY POOR SEALANT OF THE BRAKE LIGHTS AT THE FACTORY. IT WAS A COMMON PROBLEM BUT NOT REMEDY HAD BEEN FOUND. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052137December 30, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE VEHICLE'S HEAD GASKET FAILED AND CAUSED OIL TO LEAK. THE CONSUMER HAD TO REFILL THE VEHICLE WITH OIL OFTEN. THE DEALERSHIPS MECHANIC IS AWARE OF THE PROBLEM BUT DID NOT RESOLVE THE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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