Dodge Journey Complaints (2015)

554 consumer complaints on file.

#11425541July 19, 2021
POWER TRAIN, VEHICLE SPEED CONTROL
The contact owns a 2015 Dodge Journey. The contact stated while driving at various speeds, the vehicle would independently accelerate without warning. The contact stated that the check engine warning light was illuminated. The vehicle was diagnosed but not yet repaired. The manufacturer was informed of the failure but offered no assistance. The failure mileage was approximately 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424726July 14, 2021
POWER TRAIN
I had two separate incidences. The first one occurred at approximately 96,000 miles. I went to start my car and it wouldn’t start. To my knowledge nothing was left on inside to kill the battery. I got a jump start and when I started driving my car would get stuck in 2nd gear. It would sound like it was going fast but was barely driving. I took it to the dealership where they tested it and said it ran fine, no error codes or lights appeared. After that it drove fine until approximately 105,000. I was driving on the highway at about 75 miles per hour. All of a sudden the car stopped accelerating and I had to quickly pull off the side of the highway. I turned the car off and back on and it started driving just fine. I am scared to death of driving it now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422537June 28, 2021
SEATS
I was sitting in passenger seat talk to my family. Vehicle was in parking and the head rest popped open. Causing my head to jerk forward. No one touched head rest it just popped open.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422379June 25, 2021
AIR BAGS, SEATS
DRIVER SEAT HEADREST DEPLOYED. THANK GOD I WAS NOT IN CAR WHEN IT HAPPENED. I NOTICED MY HEAD WAS UNCOMFORTABLE DRIVING WHEN I LOOKED I SEE IT WIDE OPEN!! I WAS NOT IN A CAR ACCIDENT OR ANYTHING AT ALL. I JUST GOT THIS VEHICLE JULY 2020! THIS IS OBVIOUSLY A DEFECT AND A DANGEROUS SAFETY HAZARD!! THANK GOD MY KIDS AND I WERE NOT IN VEHICLE. I NEED THE DEALERSHIP TO FIX THEIR DEFECTIVE VEHICLE IMMEDIATELY!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421386June 18, 2021
UNKNOWN OR OTHER
I came out to my vehicle to find that the head rest had separated, in which the night before it was perfectly intact.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421158June 16, 2021
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Dodge Journey. The contact stated while driving at various speeds, the abs warning light was illuminated. The contact stated that the driver’s side seat would independently raise up, lower down, or move backward while driving. The vehicle was not taken to a local dealer nor an independent mechanic to be diagnosed. The contact replaced the brakes, the tires, and the throttle body, however, the failure recurred. The contact was relating the failure to NHTSA campaign number: 15V675000 (Electronic Stability Control, Service brakes, Hydraulic). The manufacturer had not been informed of the failure. The failure mileage was approximately 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420885June 14, 2021
SEATS
I was driving and my driver's side headrest deployed. The following week my son moved the seat to vacuum and the passenger side head rest deployed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420110June 8, 2021
UNKNOWN OR OTHER
The driver head rest deployed my car was parked in the garage, no incident or anything. I came out to the car to go to the store and it was open and I can’t get it back in.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419791June 5, 2021
POWER TRAIN
Transmission is consistently slipping on the upshift from 2nd to 3rd gear, there is no warning light coming on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416731May 15, 2021
STEERING
KNOWING THAT CERTAIN MODELS OF JOURNEY ARE INCLUDED IN A STEERING LINES PROBLEM MINE IS NOT BUT IT'S EXPERIENCE SOME WEIRD ISSUES WHEN YOU TURN RIGHT IN THE STANDING STILL MODE IT OFFERS ABSOLUTELY NO ASSISTANCE FROM THE SYSTEM. YOU START RIDING AND THEN IT'S KIND OF NORMAL.THE PUMP IS NO LEAKING OR MAKING ANY WEIRD NOISES, ONLY WHEN YOU ATTEMPT TO TURN RIGHT IN THE STAND STILL POSITION IT MAKES A FUNNY NOISE FOLLOW BY NO ASSISTANCE WHATSOEVER. THANKS FOR THE ATTENTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416435May 13, 2021
SERVICE BRAKES, WHEELS
WHEN THE CAR IS IN CRUISE CONTROL IT WILL NOT STOP WHEN BREAKS ARE BEING HIT IT CAUSE THE CAR TO GO OFF THE ROAD AND ALMOST KILL AND THE WHEEL KNOCKED UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415066May 3, 2021
ELECTRICAL SYSTEM, POWER TRAIN
THE CAR SLIPS OR JERKS WHEN IT SHIFTS INTO GEAR, USUALLY WHEN GOING FROM FIRST TO SECOND. IT IS AN AUTOMATIC AND THIS HAPPENS WHILE IT IS IN MOTION. THERE HAVE BEEN MULTIPLE MECHANICS LOOK AT AND THE TRANSMISSION WAS REBUILT TWICE BUT THE PROBLEM STILL PERSISTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413881April 26, 2021
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
THIS VEHICLE CONSTANTLY SHAKES AT ABOUT THE 50 MPH. ENGINE LIGHT STARTS TO COME ON AND THERE IS A HESITATION TO ACCELERATE. THIS IS EXTREMELY DANGEROUS AND I READ SEVERAL OTHERS ISSUES WITH THE MISFIRE. SOMETHING NEEDS TO BE DONE BEFORE OTHERS ARE HURTS... VERY SERIOUS ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414010April 26, 2021
AIR BAGS
DRIVERS SIDE HEAD REST WENT OFF WHILE CAR WAS PARKED AND NOT IN MOTION. THE PASSENGER WENT OFF WHILE DRIVING ON FLAT SMOOTH ROAD ABOUT 9 MONTHS EARLIER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413826April 25, 2021
AIR BAGS, ELECTRICAL SYSTEM, POWER TRAIN
COMPLETE POWER LOSS WHILE DRIVING THE WHOLE TRANSMISSION HAD TO BE REPLACED. SINCE THAT EVENT WE HAD HAVE CONSTANT PROBLEMS WITH MISFIRES AND FUEL INJECTORS. AIRBAG LIGHT KEEPS COMING ON. ELECTRICAL PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413624April 23, 2021
ENGINE
OIL FILTER ADAPTER HOUSING IS LEAKING. WE HAVE BEEN TOLD BY DEALERSHIP, THIS IS A NATIONWIDE ISSUE AND THE PART IS ON BACK ORDER FOR UP TO 4 MONTHS OR LONGER. AND WAS TOLD BY DEALERSHIP VEHICLE CANNOT BE DRIVEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413485April 23, 2021
STEERING
RACK AND PINION STEERING BLEW OUT WHILE DRIVING. WILL COST $1500 TO REPAIR. THE 2015 DODGE JOURNEY HAD A RECALL FOR THIS, BUT THEY SAY SOMEHOW MY VIN IS NOT INCLUDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407835April 13, 2021
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING 65 MPH WITH THE CRUISE CONTROL ACTIVATED, THE TRACTION CONTROL WARNING LIGHT WAS ILLUMINATED AND THE CONTACT LOSS CONTROL MOMENTARILY OF THE VEHICLE FOR A SHORT TIME. THE CONTACT REGAINED CONTROL OF THE VEHICLE AND CONTINUED DRIVING TO HER DESTINATION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V432000 (AIR BAGS). THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 143,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407712April 12, 2021
POWER TRAIN
MY VEHICLE BEGAN HAVING ISSUES SHIFTING GEARS AT 103,000 MILES. THE VEHICLE WOULD JOLT EACH TIME A SHIFT OCCURRED. IT SPECIFICALLY HAD ISSUES SHIFTING OUT OF REVERSE INTO DRIVE. THIS OCCURRED INTERMITTENTLY FOR A COUPLE DAYS. THEN IT BEGAN HAVING ISSUES SHIFTING WHILE ACCELERATING. I MAINLY DRIVE ON THE INTERSTATE TO AND FROM WORK, AND THE VEHICLE WOULD NOT GO OVER 45 MILES PER HOUR. WE IMMEDIATELY PARKED THE VEHICLE AND NOTICED TRANSMISSION FLUID LEAKING UNDERNEATH. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHO TOLD US THE TRANSMISSION PUMP HAD GONE OUT AND WE NEEDED TO REBUILD OR REPLACE THE TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406945April 7, 2021
SEATS
STARTED VEHICLE AS NORMAL. PULLED OUT OF DRIVEWAY ON TO RESIDENTIAL STREET AND HEAD WHAT SOUNDED LIKE SOMETHING HARD HITTING THE SIDE OF THE VEHICLE. WHEN I HAD THE CHANCE TO STOP AND INVESTIGATE IT WAS NOTICED THAT THE FRONT PASSENGER SIDE HEADREST HAD DEPLOYED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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