Dodge Journey Complaints (2009)

1,594 consumer complaints on file.

#10390151March 14, 2011
SERVICE BRAKES, HYDRAULIC
OUR DODGE JOURNEY BEGAN HAVING BRAKING ISSUES. A TRIP TO THE DEALER REVEALED THAT AT ONLY 30,000 MILES, THE FRONT BRAKES WERE BASICALLY NON-FUNCTIONAL. WE NEEDED TO REPLACE PADS AND ROTORS, WHICH WERE FAR BEYOND MACHINING, ON THE FRONT AND PADS ON THE REAR AS WELL AS HAVING THE REAR ROTORS TURNED. THIS IS UNACCEPTABLE FOR A VEHICLE DRIVEN UNDER NORMAL CIRCUMSTANCES WITH ONLY 30, 000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386948March 9, 2011
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
MY WIFE TRIED TO TAKE THE CAP OFF ONE OF HER TIRES TO PUT AIR IN HER TIRE. AS SHE WAS TRYING TO TWIST THE CAP OFF, IT BLEW OFF OF THE TIRE AND HIT HER IN THE FACE. I TOOK THE TIRE TO A SHOP AND THEY SAID THAT IT WAS THE WHEEL SENSOR THAT THE TIP CORRODED OFF. THEY REPLACED THE SENSOR ON THAT TIRE AND THEN WENT TO CHECK THE PRESSURE ON THE OTHER TIRES. WHEN THEY TRIED TO TAKE THE CAP OFF OF ANOTHER TIRE, THE END OF THAT TIRE SENSOR ALSO SNAPPED OFF. MY WIFE'S VEHICLE IS A 2009 DODGE JOURNEY WITH 34,000 MILES ON IT. WHEN I CALLED THE SERVICE DEPARTMENT OF THE DEALERSHIP WHERE I BOUGHT THE VEHICLE, THEY SAID THAT THE SENSOR IS NOT COVERED UNDER ANY WARRANTY WHEN IT BREAKS OFF AT THE TIP LIKE THAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386570March 5, 2011
SERVICE BRAKES, HYDRAULIC
SINCE PURCHASING MY NEW DODGE JOURNEY I HAVE REPEATEDLY BEEN GOING BACK TO THE DEALER'S WITH THE SAME ISSUE. MY VEHICLE KEEPS ON VIBRATING AND PULSATING WHEN BRAKING. IT IS OCCURRING BETWEEN 3 TO 4,000+MILES AND EVERYTIME I TAKE IT IN IT'S JUST SPIN/CUT ROTORS AND REPLACE PADS. I EVEN WROTE AN ANGRY LETTER TO CHRYSLER AND THEY MADE ARRANGEMENTS FOR A CUST SERVICE REP TO MEET WITH THE DEALERS TO RESOLVE ISSUE. WHICH DOES HELP, BUT FOR ONLY A SHORT PERIOD OF TIME THEY ARE NOT LOOKING INTO THE REASON THE BRAKES AND ROTORS ARE BEING USED UP SO QUICKLY. REPLACING THE PARTS IS GREAT BUT FOR HOW LONG IS CHRYSLER GOING TO IGNORE THE OVERALL PROBLEM. THERE IS A PROBLEM WITH THE BRAKING SYSTEM OF THIS VEHICLE. I HAVE NUMEROUS JOB RECORDS TO SHOW HOW MANY TIMES I'VE BEEN TO THE DEALERS AND ALL THAT IS HAPPENING IS MORE OF THE SAME CUT ROTORS REPLACE PADS. ONLY ON MY LAST VISIT WAS I MADE AWARE OF A WARRANT EXTENSION FOR THE SAME PROBLEM ONLY NOW I HAVE TO PAY A DEDUCTIBLE. I CALLED CHRYSLER CUSTOMER SERVICE AND THEY MADE ME AWARE OF THE FACT THAT THEY EXTENDED THE WARRANT BASED ON COMPLAINTS, BUT ISSUED NO RECALLS BECAUSE THE BRAKES ARE STILL DEEMED SAFE. I HAVE BEEN TO THE DEALER'S AT LEAST 6 OR SEVEN TIMES FOR THIS ISSUE AND I HAVE A HARD TIME BELIEVING THAT ALL THAT'S BEING DONE IS AN EXTENSION OF WARRANTY. WHAT'S GOING TO HAPPEN AFTER THE THREE YEARS. I HAVE LOST MY PERSONAL TIME SITTING IN A DEALERSHIP'S AND NOW IT LOOKS LIKE MY WALLET WILL BE TAKING A HIT FROM DEDUCTIBLES EVERYTIME THIS ISSUE ARISES. THIS IS SO AGGRAVATING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386308March 3, 2011
SERVICE BRAKES, ELECTRIC, ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), TRACTION CONTROL SYSTEM, STRUCTURE, SEATS
I PURCHASED A 2009 DODGE JOURNEY IN AUGUST OF 2008. I HAVE HAD REPEATED PROBLEMS WITH ROTOR AND BRAKE WEAR. THE ROTORS HAVE BEEN REPLACED TWICE AND ALL 4 BRAKES HAVE BEEN REPLACED TWICE WITH THE FRONT BEING REPLACED 3 TIMES. THE FIRST OF WHICH OCCURRED JUST PAST 12,000 MILES. THIS IS WHEN BRAKE AND ROTOR WEAR WARRANTY ENDS. I HAVE ALSO HAD SIGNIFICANT PROBLEMS WITH THE WIRING SENSOR MODULE, RESULTING IN STABILITY CONTROL AND ANTI-LOCK BRAKE LIGHT TO COME ONE. I ALSO HAVE POWER PORTS IN THE VEHICLE THAT DO NOT WORK AS WELL AS A LIFT GATE THAT DOES NOT LOCK. I CURRENTLY HAVE 48,000 MILES ON THE VEHICLE AND NOW HAVE ISSUES WITH LEAKING. I AM UNSURE HOW WATER IS ENTERING THE VEHICLE, POSSIBLY THRU THE AIR CONDITIONING DRAINAGE SYSTEM. THE ENTIRE DRIVERS SIDE FLOOR BOARDS ARE WET AS WELL AS THE BUILT IN COOLER BEHIND THE DRIVERS SEAT BEING COMPLETELY FILLED WITH WATER WITHIN SEVERAL DAYS OF EMPTYING. THIS OCCURS WHEN IT IS NOT RAINING OR WET OUTSIDE. I NOW HAVE MOLD ISSUES IN THE VEHICLE. MYSELF AND MY CHILDREN HAVE SIGNIFICANT ALLERGIES AND ASTHMA. THIS VEHICLE IS UNSAFE TO DRIVE. THE ELECTRICAL PROBLEMS RESULTING IN AIR BAG FAILURE ARE DEFIANTLY SCARY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383927February 22, 2011
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
A WEEK AGO MY TIRE PRESSURE SENSOR LIGHT LIT. FOUND THE PASSENGER REAR TIRE WAS VERY LOW. ADDED AIR AND THE SENSOR LIGHT WENT OFF. A FEW DAYS LATER THE SENSOR LIGHT CAME BACK ON. CHECKED THE OTHER THREE TIRES FIRST AND ALL WERE OK. WENT TO CHECK THE PASSENGER REAR AND THE CAP WAS SEIZED. TRIED GIVING IT A GOOD TWIST AND THE STEM BROKE OFF. DEALERSHIP WON'T COVER THE COSTLY PART UNDER WARRANTY BECAUSE IT THE STEM ITSELF WAS BROKEN OFF. I'VE HEARD OF MANY PROBLEMS SIMILAR TO THIS AND THEY WERE COVERED. I THINK MY DEALERSHIP, DANBURY DODGE OF CONNECTICUT, JUST SUCKS! I'LL NEVER GO THERE AGAIN! I SHOULD HAVE KNOWN IT WAS TROUBLE WHEN THE SALES MANAGER SHOOK HANDS ON A DEAL AND THEN HAD THE NERVE TO COME BACK AND RAISE THE PRICE DUE TO AN "ADDITION" ERROR. IT ALL ADDS UP TO BAD CUSTOMER SERVICE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383340February 19, 2011
WHEELS
WHILE WASHING THE TIRES AND RIMS ON MY DODGE JOURNEY I HIT A VALVE STEM BREAKING IT OFF. I HAVE WASHED MANY WHEELS IN THE PAST AND NEVER HAD THIS HAPPEN BEFORE. I WAS VERY LUCKY THAT IT DIDN'T HIT ME OR MY HAND. I THINK I WILL TAKE IT TO THE CAR WASH THE NEXT TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383875February 19, 2011
SERVICE BRAKES, HYDRAULIC
I HAVE HAD THE DODGE JOURNEY FOR LESS THAN 2 YEARS AND IT ONLY HAD 28000 MILES TOOK IT IN FOR A NOISE COMING FROM FRONT OF CAR. THE DEALER TOLD ME IT NEEDED FRONT BRAKES AND ROTORS AND IT WAS NOT COVERED BY WARRANTY. I TOOK IT TO A LOCAL MECHANIC AND HE DID THE FRONT BRAKES AND ROTORS AND SAID THE BACK BRAKES AND ROTORS NEEDED TO BE REPLACED ALSO AND THAT HE HAS NEVER SEEN THE BACK BRAKES WITH ONLY 28000 MILES THAT NEEDED TO BE REPLACED. $700.00 ON A CAR THAT ISN'T EVEN 2 YEARS OLD AND STILL UNDER WARRANTY????? NOT VERY HAPPY WITH THE CAR OR CHRYSLER THE COMPANY. THEY NEED TO PUT OUT A BETTER PRODUCT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381385February 10, 2011
ELECTRICAL SYSTEM, STEERING, SERVICE BRAKES, HYDRAULIC, AIR BAGS:SIDE/WINDOW, LATCHES/LOCKS/LINKAGES, EQUIPMENT:ELECTRICAL, EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
PURCHASE A DODGE JOURNEY 2009. I INFORM THE DEALER THAT THE WINDOWS WERE NOT COMING DOWN AS THEY SHOULD. DIDN'T GET FIXED. THE KEYLESS REMOTE WAS SUPPOSE TO BE WITH THE CAR IT WASN'T, THEY INSTALLED A AFTER MARKET KEYLESS REMOTE, DON'T WORK CORRECT. THE BRAKES WERE SQUEAKING AND COULD HEAR AIR WITHIN THE CAR WHEN APPLYING BRAKES. I WAS TOLD THAT THERE'S NOTHING WRONG AND IT WAS NORMAL. IT HAS BEEN 4 TO 5 MONTHS LATER NOW ITS NOT STARTING . CONTACT CHRSYLER LLC , TOLD ME I HAD TO HAVE IT TOWED TO A DEALER , GET DIAGNOSE , GET IT FIXED AND I HAVE TO PAY FOR IT ALL AND THEY WILL REIMBURSE HALF FOR THE PART , LABOR IS ALL ON ME. THE VEHICLE HAS DONE THIS NO START PROBLEM 3 TIMES IN 2 AND HALF DAYS. ALSO NOTICE THAT THE STEERING COLUMN GETS HOT FOR SOME UNFORESEEN REASON . INFORM THE DEALER I PURCHASE MY JOURNEY FROM , I WAS TOLD THAT IS NORMAL. STILL HAVE THE JOURNEY CAN'T TRADE IN BACK BECAUSE I HAVE NO MONEY , SO I AM STUCK WITH IT . HAVING IT TOWED TO DEALER TO GET PROBLEM LOOKED AT AND ALL EXPENSE IS ON ME. WHAT DO I DO . I THINK CHRSYLER WILL NOT REPAY ME. I HAVE TO BORROW MONEY TO GET THIS DONE BECAUSE THIS IS MY ONLY TRANSPORTATION. I AM SCARED THAT I MIGHT HAVE A ELECTRICAL FIRE WHILE DRIVING AND WILL NOT NOTICE IT UNTIL IT TOO LATE. WHAT DO I DO. PLEASE HELP IN RICHMOND VA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381344February 9, 2011
AIR BAGS:FRONTAL, AIR BAGS:SIDE/WINDOW, SEAT BELTS
I WAS SITTING STOPPED IN RUSH HOUR TRAFFIC ON 06.17.2008 ON HWY 270. A TRUCK TRAVELING AT APPROX 60 MPH HIT THE REAR OF THE JOURNEY . THE TRUCK REMAINED CONNECTED AND PUSHED THE JOURNEY FORWARD INTO 3 ADDITIONAL CARS AND ONE PICKUP TRUCK. MOST VEHICLES SUFFERED HEAVY DAMAGE AND ME AND TWO OTHERS WERE TRANSPORTED TO EMERGENCY ROOMS. THE POLICE REPORT INDICATED 86' OF SKID MARKS AND THE TRUCK DRIVER WAS TICKETED + ASSIGNED 100% BLAME. MY INJURIES INCLUDED CHEST COMPRESSION, BRIEFLY BLACKED-OUT, HEAVY BRUISING FROM THE LEFT SHOULDER TO THE LEFT KNEE, STRAINED NECK AND NERVE DAMAGE. PRE-ACCIDENT I WAS IN THE DRIVER'S SEAT AND WEARING THE SEAT BELT/SHOULDER HARNESS. POST ACCIDENT MY UPPER BODY WAS AGAINST THE DRIVER DOOR WITH THE STEERING WHEEL COMPRESSED AGAINST MY CHEST. THE FRONT AND SIDE JOURNEY AIRBAGS DID NOT DEPLOY. THE LAP AND SHOULDER BELT DID NOT PREVENT ME FROM BEING THROWN INTO THE STEERING WHEEL AND OUT OF THE DRIVERS SEAT. I DID NOT HAVE SEAT BELT BURN MARKS THAT MAY BE EXPECTED FROM A HIGH SPEED MULTIPLE IMPACT ACCIDENT OF THIS KIND. THE JOURNEY TRAVELED APPROX 60' AFTER IMPACT WAS SUBJECT TO 1 HARD IMPACT TO THE REAR AND 4 HARD IMPACTS TO THE FRONT. THE JOURNEY REPAIRS COST $15,000. IT HAS BEEN 2.5 YEARS SINCE THE ACCIDENT AND I HAVE CRONIC PAIN AND LOSS OF MOTION IN THE NECK. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10381347February 9, 2011
SERVICE BRAKES, HYDRAULIC
AT 19,100 MILES I TOOK THE 2009 DODGE JOURNEY TO A MISSOURI REQUIRED SAFETY INSPECTION STATION. THE INSPECTOR CALLED ME AND REPORTED THAT THE FRONT DISC BRAKES WHERE NEAR FAILURE. IN PARTICULAR THE ROTOR ON THE FRONT DRIVERS SIDE IS WORN VERY THIN. THE ESTIMATED REPAIRS ARE APPROX $800. THE MECHANIC'S OPTINION IS THAT THE ROTORS WERE DEFECTIVE OR INSUFFICIENT, AND THAT THE UNEVEN WEAR COULD BE CAUSED BY DEFECTIVE CALIPERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381371February 9, 2011
SERVICE BRAKES, HYDRAULIC
PASSENGER REAR TIRE KEPT LOSING AIR. THE GOODYEAR SERVICE GARAGE BROKE THE TIRE DOWN AND CLEANED UP SEAL AREA AND I NOTICED IT STILL LEAKED AIR A WEEK LATER. THE SENSOR CAME BACK ON.. I PUT AIR IN TIRE AND IT LASTED ANOTHER WEEK TOOK IT BACK TO SERVICE GARAGE. THEY DISCOVERED THE STEM WITH THE SENSOR HAD A CRACK IN IT. IF IT WASN'T UNDER WARRANTY IT WOULD COST $40-$60 TO REPLACE. THAT'S A LOT OF MONEY FOR A VALVE STEM. THIS SENSOR IS A WASTE OF MONEY. LOOK AT YOUR TIRES SAVE MONEY. WHILE THE SERVICE CENTER FIXED THAT THEY SAW MY FRONT BRAKE PADS WORN DOWN TO ALMOST NOTHING AND THE ROTORS ALMOST COMPLETELY SHOT. HAVING ONLY 16,500 MILES ON MY JOURNEY I FEEL A SENSOR WOULD HAVE HELPED FOR THIS $360 REPAIR JOB. I GET A NEW BUT BARLEY LEGAL ROTOR YOU SELL FOR NEW. CAN;T EVEN TURN THEM DOWN ANY MORE. HAVING TO REPLACE THEM WITH ONLY 16,500 MILES IT A BUNCH OF --AP!! WHERE'S MY WARRANTY ON THIS. JUST SEND ME MY $360 AND WE'LL CALL IT EVEN. THE SAY DRIVING A SAFE AUTOMOBILE IS TOP PRIORITY. LET'S FIX THESE ROTORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382089February 8, 2011
SERVICE BRAKES, HYDRAULIC
FRIDAY, FEBRUARY 4, 2011 AT APPROXIMATELY 4:00 CALL WAS PLACED AT 3:58 I WAS DRIVING DOWN THE INTERSTATE IN MY 2009 DODGE JOURNEY. I NOTICED THAT MY CAR WAS BOUNCING AND VIBRATING EVERYTHING IN THE CAR. I PULLED OVER AND I ROLLED DOWN MY WINDOW. IT SMELLED LIKE MY CAR WAS ON FIRE. I IMMEDIATELY CALLED THE AUTOMOTIVE DEPARTMENT WHERE I BOUGHT THE CAR. I EXPLAINED TO THEM THE SITUATION AND THEY SAID THAT THEY WOULD SEE MY VEHICLE IMMEDIATELY. I PULLED THE VEHICLE IN AND THEY SAID THAT MY BACK BRAKES ON ONE SIDE HAD BECOME VERY HOT AND THE OTHER BRAKE WAS WARM. THEY STATED THAT MY CALIPER BROKE AND THEY WERE LOOKING INTO IT, BUT I WOULD NOT BE ABLE TO DRIVE MY VEHICLE HOME BECAUSE THE BRAKES LOCKED DOWN AND THE CAR FAILED. A MAN IN THE AUTOMOTIVE DEPARTMENT STATED, 'YOU ARE VERY LUCKY THAT YOU PULLED OVER AND BROUGHT IT IN. THIS TYPE OF THING IS VERY DANGEROUS.' THE CAR SHOULD NOT HAVE FAILED AND THEY ARE UNSURE WHY IT DID AND THEY HAVE NO EXPLANATION AS TO WHY IT FAILED. WHEN I WENT TO PICK THE CAR UP, THE MECHANIC SAID IT WAS THE FRONT LEFT CALIPER THAT BROKE AND THIS CAUSED THE CAR TO FAIL AND MY BRAKES LOCKED DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380932February 7, 2011
SERVICE BRAKES, HYDRAULIC, POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE HAVING THE VEHICLE EXAMINED BY AN AUTHORIZED DEALER FOR ROUTINE MAINTENANCE, THE CONTACT WAS INFORMED THE BRAKE PADS NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS TOLD THE REAR BRAKE CALIPERS WERE NOT FUNCTIONING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 41,600. UPDATED 03/03/11 *BF THE CONSUMER STATED THE VEHICLE WOULD NOT START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY DISCOVERED TRANSMISSION FLUID WAS LEAKING. UPDATED 03/08/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380568February 1, 2011
SERVICE BRAKES, HYDRAULIC
BRAKE ROTOR AND PAD WEAR FAILURE AT 15K MILES. BRAKES HAD TO BE REPLACED FRONT AND REAR AS THE ROTORS HAD WARPED ON A 2009 DODGE JOURNEY WITH 15K MILES OF MOSTLY HIGHWAY DRIVING ($1100). FAULT WAS NOTICED DUE TO VIBRATIONS DURING BRAKING. DODGE REFUSED TO ACCEPT ANY LIABILITY FOR THIS ISSUE AND BLAMED POOR BRAKING. WHEN REPLACING THE ROTORS WITH NEW DEALER SUPPLIED PARTS THEY ARE VISIBLY THICKER THAN THE ORIGINALS AND I WAS ADVISED BY THE DEALERSHIP THAT THESE WERE MORE SUITED TO THE VEHICLE. SHOULD THIS NOT BE THE CASE WHEN MANUFACTURED? CHECK ADDITIONAL SITE FOR SIMILAR CASES - HTTP://WWW.CARCOMPLAINTS.COM/DODGE/JOURNEY/2009/BRAKES/PREMATURE_BRAKE_AND_ROTOR_WEAR.SHTML. THERE ARE 104 REPORTED CASES ON THIS SITE ALONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378678January 25, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY SE. WHILE DRIVING APPROXIMATELY 30-35 MPH, THE CONTACT STATED THAT THE BRAKES EXHIBITED AN UNUSUAL SQUEALING NOISE THAT WOULD BECOME LOUDER WHEN THE BRAKES WERE APPLIED. IN ADDITION, THE VEHICLE WOULD EXHIBIT AN ABNORMAL RUBBING NOISE WHEN ATTEMPTING A TURN. THE CONTACT WAS ABLE TO SECURE AN APPOINTMENT WITH THE DEALER FOR DIAGNOSIS AND POSSIBLE REPAIRS. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000 AND THE CURRENT MILEAGE WAS 34,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376635January 14, 2011
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
I OWN A 2009 DODGE JOURNEY, WITHIN THE LAST MONTH MY WIFE AND I HAVE BOTH EXPERIENCED TIRE BLOWOUTS. THE PROBLEM COMES FROM THE VALVE OF THE TIRE SNAPPING OFF AND IMMEDIATE LOSS OF AIR PRESSURE. THESE INCIDENTS HAVE TAKEN PLACE IN THE WINTER. THIS IS A VERY DANGEROUS MATTER THAT NEEDS TO BE FOLLOWED UP. AFTER THE FIRST INCIDENT 12/12/2010, I TOOK VEHICLE TO MY MECHANIC WHO PUT A RUBBER VALVE ON TILL I COULD VEHICLE INTO DEALER. THE SECOND INCIDENT TOOK PLACE 1/13/2011. I CALLED THE DODGE DEALER TOLD HIM ABOUT WHAT HAD HAPPENED AND SCHEDULED AN APPOINTMENT TO HAVE VALVES REPLACED, WHEN I ASKED IF THEY WOULD REPLACE OTHER TWO VALVES I WAS TOLD THEY WOULD HAVE TO CONTACT TALK TO DODGE. DODGE SAID IT WOULD PAY FOR DAMAGE TO TIRE THIS SHOULD BE AN IMMEDIATE RECALL WHEN YOUR DEALING WITH SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376142January 10, 2011
SERVICE BRAKES, HYDRAULIC
I HAVE A 2009 DODGE JOURNEY STX I RECENTLY HAD TO REPLACE THE BRAKES ON MY CAR- THEY WERE NOT STOPPING AND MADE A TERRIBLE RUBBING NOISE. MY MAJOR CONCERNS ARE THESE: SINCE I PURCHASED THE CAR- NEW IF YOU STOP SUDDENLY THE WHOLE CAR BUCKS FORWARD AND SKIDS. THE OTHER CONCERN IS THE VERY EARLY WEAR OF THE BRAKES.. UPON FURTHER RESEARCH I FOUND THAT MANY OTHER DODGE JOURNEY CONSUMERS HAVE HAD EARLY BRAKE WEAR. I HAVE NEVER REPLACED BRAKES IN ANY OTHER VEHICLE BEFORE 40,000 MILES. I DRIVE MOSTLY HIGHWAY SHORT DISTANCES IT IS VERY SCARY NOT KNOWING WHEN THE BRAKES ARE GOING TO WEAR. IT IS NOT A COVERED WARRANTY ITEM. IT IS VERY COSTLY AND TIME CONSUMING. THERE ARE CLASS ACTION SUITS ON THE THIS SAME ISSUE IN 2 SEPARATE STATES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375316January 9, 2011
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
WE PURCHASED A USED 2009 DODGE JOURNEY WITH 41,000 MILES ON IT. THE LOW TIRE INDICATOR LIGHT WAS ON, WHICH THE DEALER ASSURED US WAS DUE TO COLD WINTER AIR. 10 DAYS LATER A TIRE WENT FLAT SITTING IN THE DRIVEWAY. I CHANGED THE TIRE TO THE DONUT SPARE, TOOK IT TO A TIRE STORE, AND THEY EXPLAINED THAT THE TPMS DEVICE HAD BROKEN, WHICH HAD ALLOWED THE TIRE TO DEFLATE. THEY CHECKED THE OTHER TIRES AND 3 OF THE 4 TIRES HAD BROKEN TPMS DEVICES. THE MECHANIC INDICATED THEY SAW SIMILAR PROBLEMS WITH LOTS OF DODGE VEHICLES, ESPECIALLY IN WINTER. THE TIRE STORE DID NOT HAVE THE PARTS THEY NEEDED TO FIX IT RIGHT THEN, SO A REGULAR VALVE STEM WAS PLACED IN THOSE THREE TIRES AS A TEMPORARY FIX. THE MECHANIC INDICATED THAT THE TPMS DEVICES IN THE OTHER TWO TIRES WERE SO BROKEN THAT ANY SUDDEN DISTURBANCE, SUCH AS A POTHOLE, COULD HAVE CAUSED THEM TO LOSE PRESSURE VERY QUICKLY, AND THAT THIS WAS A DEFINITE SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377304January 4, 2011
SERVICE BRAKES, HYDRAULIC
FRONT AND REAR BRAKES AND ROTORS EXCESSIVE WEAR. AGAIN ON 29 DEC 2010 BRAKES AND ROTORS EXCESSIVELY WORN AT 15312 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373584December 31, 2010
ELECTRICAL SYSTEM, SEATS, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC, STRUCTURE, VISIBILITY
AT 2000 MILES ON MY 2009 DODGE JOURNEY I STARTED HAVING PROBLEMS WITH MY FRONT PASSENGER WINDOW STICKING, AND BRAKES SQUEAKING. ALSO CAR NOT SHIFTING WHEN TAKING OFF AND WHEN YOU SLOW DOWN AND TRY TO SPEED BACK UP. I TOOK IT IN. THEY TOLD ME MAYBE SAP IN WINDOW AND BRAKES FINE. THREE DAYS LATER WINDOW ACTING UP AGAIN. TOOK IT IN. SAME REASON. CLEANED AND GREASED. THIS IS THE EIGHT TIME I'VE TAKEN IT IN. THEY HAVE REPLACED MOTORS, SWITCHES, TRACKS, SEALS AND NOW WONT ROLL UP OR DOWN . THE BRAKES HAVE BEEN AN ISSUE SINCE THE START. AT 21000 MILES THE DEALER TELLS ME I NEED NEW PAD AND ROTORS. TAKE IT TO BRAKE SHOP AND THEY TELL ME ALL I NEED IS PAD. BRAKES WORKING FINE RIGHT NOW BUT STILL SQUEAK EVERY NOW AND THEN. THEY HAVE REPLACED ELECTRICAL HARNESSES THAT MAY CATCH ON FIRE. THE SQUEAKING NOISE NOW HAS TURNED INTO OTHER PARTS THAT ARE HAVING TO BE REPLACED. MY COMPUTER CHIP HAS BEEN RESET 4 TIMES AND CHEAP PLASTIC MIRRORS ON VISORS AND SUNGLASS HOLDER AND LIGHT ON INSIDE ROOF. THE SPRINGS ON MY BACK DOORS HAVE POPPED OUT LEAVING THE DOOR STUCK OPEN. WENT TO EAT WITH 23000 MILES ON THE CAR AND AFTER LEAVING THE CAR WOULD NOT START. CALLED DEALER AND THEY CALLED A TOW TRUCK AND WANTED ME TO PAY FOR THAT ALSO. MY CAR HAS BEEN IN TWO DIFFERENT DEALERSHIPS ON 10-15 DIFFERENT OCCASIONS FOR REPAIRS. THEY STILL HAVE NOT GOT THESE ISSUES FIXED. WHAT CAN I DO? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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