Dodge Journey Complaints (2009)
1,594 consumer complaints on file.
- #10508767April 19, 2013POWER TRAIN
I BOUGHT MY JOURNEY LESS THAN A YEAR AGO. SINCE I AM NOT THE ORIGINAL OWNER I GET THE SHAFT WITH A CAR W/LESS THAN 60,000. WELL, I HAD JUST GOTTEN NEW TIRES WHEN ON MY WAY HOME I APPLY THE BRAKES TO PULL INTO THE DRIVE AND HEAR A HORRIFIC METALLIC NOISE. UPON MY HUSBANDS INSPECTION THERE IS NOTHING FOUND WRONG WITH THE BRAKES OR THE FRONT OF THE CAR, AFTER NOT BEING ABLE TO STAND THE NOISE ANYMORE I HAVE HIM CHANGE THE FRONT BRAKES THE NEXT DAY, THINKING MAYBE THE TIRE GUY HAD KNOCKED SOMETHING LOOSE AND WE COULDN'T FIND IT.BRAKES STILL LOOKED GOOD, CHANGED ANYWAY. NOISE STILL HORRIBLE. NEXT DAY TOOK THE CAR TO A MECHANIC WHO INFORMED ME OF MAJOR TRANSMISSION PROBLEMS. I HAD THE CAR TRANSPORTED TO A TRANSMISSION SHOP. DIAGNOSES, TRANSFER CASE HAS GONE OUT, BAD NEWS OVER 600!!!!!!! ON BACKORDER, LET ME KNOW IT MIGHT BE UP TO 2 MONTHS BEFORE THEY COULD GET ONE TO FIX IT. I TALKED TO THE LOCAL DEALERSHIP, THEY INFORMED ME THEY COULD GET ONE SOONER. I HAD THE CAR TRANSPORTED ONCE AGAIN. AFTER BEING AT THE DEALERSHIP FOR 2 WEEKS NOW THEY ARE TELLING ME IT MAYBE ATLEAST ANOTHER MONTH. REALLY? I AM STILL WAITING. JUST WONDERING WHAT THE MAGIC NUMBER OF PROBLEMS TO ONE PART DOES IT TAKE BEFORE CHRYSLER/DODGE ADMITS THAT THERE IS A PROBLEM WITH THEM AND THEY DO A RECALL ON THESE TRANSFERCASES THAT ARE NOT LASTING AS LONG AS AN AMERICAN PART SHOULD? IF I HAD KNOWN ABOUT THIS COMMON TRANSFER BOX PROBLEM I WOULD HAVE ATLEAST BEEN THE FIRST OWNER OF A NEW VEHICLE WITH A WARRENTY NOT THE SECOND WHO GETS THE SHAFT. SO $2000.00 LATER I AM STILL WAITING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10505656April 9, 2013WHEELS, TIRES:VALVE
TRAVELING AT 60MPH ON WEST BOUND M-59 HIGHWAY, IN MICHIGAN, WHEN ALL AIR PRESSURE LOST OUT OF RT. REAR TIRE. MANAGED TO GET CAR STOPPED IN FRONT OF A BELLE TIRE STORE. HAD THEM TAKE CAR IN FOR REPAIRS AND THEY TOLD ME THAT IT WAS JUST ONE MORE FAILURE, DUE TO ROAD SALT, OF THE ALUMINUM VALVE STEM ON A CHRYSLER TPMS AIR PRESSURE SENDING UNIT. THEY ADVISED ME TO REPLACE UNIT ON ALL FOUR WHEELS BECAUSE THEY WOULD SOON BE FAILING. I REPLACED TWO OF THEM AT A COST OF $65 EACH BECAUSE THAT WAS ALL THAT I COULD AFFORD. THEY SAID THAT IT WAS A COMMON PROBLEM AND SHOWED ME A BUSHEL OF DEFECTIVE CHRYSLER (SIEMENS) UNITS. SINCE ONLY THE VALVE STEMS ARE BAD, AND EASY TO REPLACE, I LOOKED FOR REPLACEMENTS ON THE INTERNET BUT FOUND NONE. TOO BAD THAT THEY MAKE YOU BUY A $65 PART OVER THE FAILURE OF A $1 PART. BY-THE WAY, THERE ARE UNITS OFFERED WITH RUBBER VALVE STEMS THAT HOLD UP JUST LIKE THE OLD ONES. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10507056April 4, 2013POWER TRAIN, SERVICE BRAKES, ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, SHE LOST CONTROL OF THE STEERING WHEEL AND CRASHED INTO A CURB AND THERE WAS AN EXPLOSION NOISE AT THE VEHICLE FRONT END. THE VEHICLE WAS TAKEN TO THE MECHANIC WHERE IT WAS FOUND THAT THE TRANSFER CASE HAD A HOLE WHICH CAUSED IT TO EXPLODE. THE CONTACT ALSO WANTED TO ADD THAT THE BRAKES AND ROTORS HAD WORN PREMATURELY AND THE IGNITION SWITCH MADE A CLICKING NOISE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 81,000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10505531April 3, 2013SERVICE BRAKES
DEALER SAID FRONT BRAKES NEEDED REPLACED DUE TO WEAR ON 3-15-12. I HAD THE WORK DONE. THEREAFTER A LOUD CHATTER NOISE COMES WHEN BRAKES ARE LIGHTLY APPLIED, SUCH AS SLOWING FOR A RED LIGHT, APPROACHING A STOP SIGN, PULLING INTO DRIVEWAY GARAGE, ETC. THE LONGER THE DISTANCE DRIVEN, THE LOUDER THE NOISE GETS. TODAY (4-3-13) I HAVE RETURNED THE CAR TO THE DEALER FOR THE 6TH TIME FOR THE SAME ISSUE. THE PROBLEM HAS NEVER BEEN RESOLVED. I MUST DRIVE FROM FLORIDA TO OHIO ON MAY 4TH, 2013, AND AM QUITE CONCERNED ABOUT THE POSSIBILITY OF BRAKE FAILURE ON SUCH A LONG DISTANCE. I AM A 68 YEAR WIDOW ON A FIXED INCOME. THIS HAS BEEN A NIGHTMARE SITUATION FOR ME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10505029March 30, 2013ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), EXTERIOR LIGHTING
THE CAR WAS SCANNED SEVERAL TIMES. IT HAS ELECTRICAL DEFECTS AND SHOWS UP 17 CODES, MUST OF THEM ACTIVE. BRAKES LIGHTS AND CONTROL PANEL DON'T WORKS. WHEN WE OPEN ONLY THE SECOND ROW DOOR, LIGHTS DON'T WORK, BUT IF YOU OPEN ANY FRONT DOOR THEN WE HAVE LIGHTS. ALSO, WE HAVE PROBLEMS WITH THE ENTERTAINMENT CENTER. IT WAS CHANGED BY THE DEALER A COUPLE OF TIMES BUT STILL SHOWING THE SAME PROBLEM. ALL THE DASHBOARD LIGHTS WAS CHANGED BY THE DEALER BUT UNTIL NOW WE STILL HAVING THE SAME PROBLEM, FOR EXAMPLE, GAS METER GOES ON AND OFF, MPH METER AND TACHOMETER GOES DOWN AND UP WHILE THE CAR IS MOVING ON THE ROAD. A COUPLE OF TIMES WE WERE UNABLE TO TURN ON THE CAR AFTER A LOT OF TRIES. CAR DEALER CHANGED BATTERY OF THE CAR BY JUNE/2012. WHEN THIS HAPPEN WHILE DRIVING THE CAR I FEEL SO INSECURE CAUSE I HAVE A 4 YEAR OLD CHILD AND I AFRAID SOMETHING BAD HAPPEN TO MY CHILD AND ME. ITS SO WEIRD SEEN ALL THE DASHBOARD LIGHTS GOING ON AND OFF WHILE DRIVING, ITS LIKE THE CAR TURNED CRAZY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10504316March 24, 2013SERVICE BRAKES
HAD TO GET BRAKES/ROTORS REPLACED AT 15,000 MILES IN 12/09, AT 49,000 IN 12/11, AND AT 74,000 IN 3/13. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10503833March 20, 2013ENGINE
WHILE DRIVING TO WORK THE ENGINE STARTED MAKING A CLUNKING NOISE I STOPPED AND CHECKED UNDER THE HOOD THE OIL WAS VERY LOW IT WAS NOT READY FOR AN OIL CHANGE YET AND NO LIGHTS CAME ON I PARKED IT AND CALLED TO HAVE IT TOWED, THE DEALER SAYS IT IS NOT COVERED UNDER THE FACTORY WARRANTY BECAUSE IT DOES NOT TRANSFER FROM THE ORIGINAL OWNER I BOUGHT IT USED, THERE IS ABSOLUTELY NO REASON FOR THIS TO HAPPEN ON A NEWER LOWER MILEAGE CAR AND TO NOT HAVE CHRYSLER STAND BEHIND IT IS UNHEARD OF. I HAVE COMPLETED ALL REQUIRED MAINTENANCE ON A TIMELY BASIS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10503666March 19, 2013ENGINE
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHEN DRIVING 60 MPH, SHE WOULD HEAR AN ABNORMAL NOISE IN THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE POWER TRANSFER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 57,563.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10501086March 3, 2013SERVICE BRAKES
VEHICLE FAILED STATE INSPECTION THIRD YEAR IN A ROW ALL FOR SAME REASON AND IT GETS WORSE. IN FEB 2011 WHICH IS FIRST YEAR I OWNED THE VEHICLE AND GOT THE INSPECTION MYSELF, IT FAILED FOR REAR BRAKE ROTORS AND THEY WERE NOT ABLE TO BE RESURFACED. IN FEB 2012 THE VEHICLE AGAIN FAILED FOR REAR ROTORS AND AGAIN THEY WERE TO BAD O BE RESURFACED. IN FEB 2013 I CHECKED MY BRAKES BEFORE GOING IN CAUSE I HAD HEARD NOISES AND SCREECHING FROM THEM FOR ABOUT A COUPLE MONTHS LEADING UP TO INSPECTION TIME. REAR ROTORS WERE INDEED BAD AGAIN. THE RIGHT REAR ROTOR WORE A 7 MM GROOVE INTO IT AND THE PAD HAD A MIRRORING GROOVE WHERE IT HAD NOT WORN. NEXT BOTH REAR CALIPERS I FOUND WERE SEIZED (I DO KNOW THESE ARE SCREW TYPE CALIPERS INSTEAD OF COMPRESSION CALIPERS). 3 YEARS IN A ROW I HAVE CHANGED REAR ROTORS AND PADS. FRONT BRAKES ARE FINE AND HAVE HAD NORMAL WEAR. I HAVE ONLY CHANGED FRONT PADS ONCE AND HAD THE ROTORS RESURFACED ONCE. CALIPERS ARE FINE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10499524February 21, 2013ENGINE
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED AND ALL OF THE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER SEVERAL MINUTES AND ON SOME OCCASIONS THE VEHICLE WOULD HAVE TO BE TOWED. THE VEHICLE WAS INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILEAGES WERE APPROXIMATELY 38,000....UPDATED 04/25/13 *BF THE CONSUMER STATED THE DEALER FLASHED THE POWER CONTROL MODULE AND ADVISED TO CONTINUE TO DRIVE THE VEHICLE UNTIL THE FAILURE WAS CONSTANT OR THE CODE REMAINED ON. UPDATED 05/31/2013 *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10498278February 15, 2013ENGINE AND ENGINE COOLING, PARKING BRAKE, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ELECTRICAL SYSTEM, SERVICE BRAKES, POWER TRAIN
I PURCHASED THIS CAR IN AUGUST 2010 (IT IS A 2009) AND SINCE THEN, I HAVE HAD THE VEHICLE IN THE SHOP 33 TIMES. I HAVE HAD TO REPLACE ALL BRAKES AND ROTORS, HAD FRONT PASSENGER-SIDE WINDOW MOTOR REPLACED, DRIVER-SIDE IS GOING OUT NOW, HAD LEAKING FROM THE CEILING, REPLACING THE CRACKED RADIATOR RIGHT NOW, HAD THE EMERGENCY BRAKE FIXED, NEEDED NEW RODS AND BUSHINGS, FUEL INJECTORS RUN LOUD, THERE IS A DRONE NOISE FROM THE RIGHT SIDE OF THE VEHICLE WHEN GOING 1800-2000 RPM, ELECTRICAL SYSTEMS SHORT OUT, HAD THE ELECTRIC THROTTLE INDICATOR LIGHT COME ON, CAR DIES ALL THE TIME, YET THE BATTERY IS FINE, ...BOTTOM LINE, THIS IS A LEMON. I HAVE THE R/T MODEL WHICH THE DEALERSHIP LIKES TO CLAIM "IS JUST THE NOISY ONE." THAT IS A VERY POOR ANSWER TOWARDS A CONSUMER. I TAKE VERY GOOD CARE OF MY VEHICLES AND TO PUT UP WITH THIS IS UPSETTING. I HAVE SPENT OVER $3000 IN REPAIRS IN THE 2 1/2 YEARS THAT I HAVE OWNED THIS SUV. CHRYSLER HAS MADE NO ATTEMPTS TO HELP WITH THESE COMMON PROBLEMS AND I KNOW THAT I WILL NOT SUPPORT THIS COMPANY BUY PURCHASING WITH THEM AGAIN. WHEN I BOUGHT A JOURNEY...I DIDN'T REALIZE BEING ABLE TO DRIVE IT WITHOUT PROBLEMS, WOULD BE SUCH A "JOURNEY." *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10498201February 14, 2013ENGINE
AS I WAS DRIVING HOME FROM WORK AND TURNING INTO MY NEIGHBORHOOD I NOTICED SMOKE COMING FROM THE BACK OF MY CAR AS I LOOKED IN THE REARVIEW MIRROR. THERE WERE NO WARNING LIGHTS ON OTHER THAN MY GAS LIGHT WHICH HAD JUST COME ON ABOUT A MILE BEFORE. I PULLED INTO MY PARKING SPACE AND THE CAR IMMEDIATELY BEGAN SMOKING FROM THE UNDERNEATH THE HOOD, ENOUGH TO ALERT ALL OF THE NEIGHBORS WHO CAME OUT THINKING A HOUSE WAS ON FIRE. I SAW FLAMES COMING FROM THE HOOD ON THE PASSENGER SIDE AS I WAS EXITING THE CAR. ABOUT A MINUTE AFTER I GOT OUT OF THE CAR, THERE WAS A LOUD EXPLOSION FROM UNDERNEATH THE HOOD, AND THE CAR STARTED TO KICK OUT MORE SMOKE THAN BEFORE. MY NEIGHBOR CAME OVER TO OPEN THE HOOD AFTER A FEW MINUTES. THERE WERE NO MORE FLAMES, BUT THE HEAT SHIELD METAL HAD MELTED FROM THE HEAT, AS DID PARTS OF MY ENGINE, THE ENGINE COVER, HOSES, AND METAL CONNECTIONS. (UNSURE OF THE TRUE MECHANICAL LINGO). THE INCIDENT WAS REPORTED TO MY INSURANCE COMPANY AS A LOSS. *TR
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10497753February 11, 2013ENGINE
ENGINE FAILS INTERMITTENTLY TO STARTS AFTER STOPPING CAR. PROBLEM SEEMS TO HAPPEN MORE OFTEN WHEN CAR IS HOT...AFTER RUNNING CAR FOR A LONG TIME. CAR HAD TO BE TOWED ONCE..BUT ALL OTHER TIMES WHEN ENGINE COOLS DOWN ENGINE STARTS. ALL LIGHTS COMES ON, BUT IGNITION DOES NOT TURN OVER....ENGINE ALSO HAS A CLATTERED NOISE COMING FROM THE ENGINE FROM TIME TO TIME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10496068February 1, 2013ENGINE
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. ALSO, THE CONTACT STATED THE FAILURE OCCURS INTERMITTENTLY WITHOUT ANY WARNING. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC ON SEVERAL OCCASIONS FOR THE SAME FAILURE WERE THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE DUE TO THE VEHICLE NOT BEING INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 105,000 AND CURRENT MILEAGE WAS 109,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10495037January 29, 2013ENGINE
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY FAILED TO START. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 69,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10494405January 23, 2013ENGINE
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER AT LEAST FOUR TIMES BECAUSE IT SPORADICALLY FAILED TO START. THE DEALER WOULD PERFORM A DIAGNOSTIC TEST EACH TIME BUT WAS NEVER ABLE TO GENERATE ANY FAILURE CODES OR PROVIDE AN EXPLANATION FOR THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 66,000 AND THE CURRENT MILEAGE WAS 67,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10493714January 22, 2013POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, A LOUD EXPLOSIVE NOISE WAS HEARD FROM THE ENGINE. IMMEDIATELY, THE STEERING WHEEL BECAME INOPERABLE. THE VEHICLE WAS TOWED TO THE DEALER, WHO ADVISED THE CONTACT THAT THE POWER TRANSFER UNIT FAILED AND NEEDED TO BE REPLACED. THE DEALER REPLACED THE POWER TRANSFER UNIT HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO THEN ADVISED THE CONTACT THAT THE CLUTCH, SEAL TRANSMISSION SEAL AND THE DIFFERENTIAL WERE FRACTURED. ALL COMPONENTS WERE REPLACED. THE MANUFACTURER WAS NOTIFIED AND A CLAIM WAS FILED. THE FAILURE MILEAGE WAS 16,888 AND THE CURRENT MILEAGE WAS 17,100.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10492101January 10, 2013ENGINE
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT ALSO STATED THAT THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 68,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10492129January 10, 2013ENGINE
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. THE CONTACT STATED THAT THE STARTED WAS REPLACED HOWEVER, THE FAILURE VEHICLE WAS NOT TAKEN TO THE DEALER AND WAS NEITHER DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 68,200.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10491484January 4, 2013ELECTRICAL SYSTEM
I WENT OUT TO START THE CAR TO GO TO WORK AND THE ENGINE WOULD NOT TURN OVER WHEN I ATTEMPTED TO START IT. I TRIED FOR SEVERAL MINUTES TO START THE CAR AND IT WOULD NOT START, THERE WOULD JUST BE A CLICKING SOUND. I EVEN TRIED TO JUMP START IT AND THAT DIDN'T WORK. SO AFTER READING POSTS ONLINE FROM OTHER OWNERS I HAD MY WIFE BUY A BATTERY AND THEN AFTER SOME TRYING IT DID. START. I HAVE SINCE THIS FIRST INCIDENT EXPERIENCED THIS ISSUE MAKING IT A TOTAL OF THREE TIMES WITHIN THREE WEEKS. I WOULD GO OUT TO START THE CAR AND IT WOULD JUST CLICK WITHOUT STARTING. I ALSO FOUND THIS ON ANOTHER SITE FROM SOMEONE WHO HAD THE SAME ISSUE BUT INSTEAD OF ME THE CONSUMER SPENDING MY OWN MONEY TO SEE IF THIS IS THE PROBLEM, DODGE SHOULD BE DOING A RECALL ON THIS VEHICLE. (WE HAD AN ISSUE WITH OUR JOURNEY NOT STARTING. ALL OF THE DASH LIGHTS WOULD COME ON BUT IT WOULDN'T TURN OVER. THE DEALERSHIP STARTED BY RE-PROGRAMMING THE KEY FOB AND THEN REPLACED THE STARTER. BOTH HAD NO AFFECT ON THE PROBLEM AND THE CAR CONTINUED TO NOT TURN OVER AT THE MOST INCONVENIENT TIME. THE DAY BEFORE LEAVING ON VACATION, IT HAPPENED AGAIN. THE DEALERSHIP PROVIDED US WITH A RENTAL AND THEY KEPT THE CAR TO TRY AND FIGURE OUT THE PROBLEM. I HAD PROVIDED THEM WITH A LIST OF COMPLAINTS LISTED HERE WHICH HELPED THEM TO NARROW DOWN THE ISSUE. IT TURNS OUT THAT IT WAS THE SENSOR THAT TELLS THE CAR THAT IT'S IN PARK THAT WASN'T WORKING. ALTHOUGH THE CAR IS IN PARK, THE SENSOR WASN'T SENDING THE RIGHT MESSAGE AND WAS PREVENTING IT FROM STARTING. IT TOOK A MONTH BEFORE WE GOT THE CAR BACK BUT WE'VE BEEN RUNNING IT NOW FOR NEARLY TWO MONTHS AND NOT ONE INSTANCE HAS OCCURRED. IF YOU ARE EXPERIENCING THIS ISSUE, HAVE THE DEALERSHIP REPLACE THIS SENSOR. IT WORKED FOR ME). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0