Dodge Journey Complaints (2009)

1,594 consumer complaints on file.

#11390437January 28, 2021
SERVICE BRAKES, STEERING
MY WIFE DRIVE THIS VEHICLE MOSTLY TO WORK AND I AM AFRAID FOR HER TO DRIVE ANYMORE I HAD TO REPLACE THE BRAKE CALIBRES THEY LOCK UP AND THEN I END UP REPLACING THE ROEDER AND THE BRAKE PADS THEY ARE ALSO THE POWER STEERING PUMP I HAD TO REPLACE AND THE HOSES FOR IT HAS BUSTED A FEW TIMES.I HAVE LUCKILY BEEN THE ONE DRIVING WHEN IT HAS DONE ANY OF THOSE THINGS. I'M AFRAID OF MY WIFE TO DRIVE IT ANYMORE. IT IS HER CAR.I OWN A DODGE DAKOTA AND LOVE IT,BUT THE JOURNEY IS A TERRIBLE MADE VEHICLE. I'M NOT EXPECTING ANYTHING FROM THIS JUST WANT DODGE TO KNOW, BUT I'M SURE THEY ALREADY DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389481January 22, 2021
AIR BAGS, ELECTRICAL SYSTEM
WHILE DRIVING THE VEHICLE ON A HIGHWAY AT 55 MPH, ALL FUNCTIONS OF THE VEHICLE DASH STOPPED WORKING ( SPEEDOMETER, RPM, ALL LIGHTS ETC.) AND THE WINDSHIELD WIPER BLADES STARTED GOING AS IF THEY WERE ON EVEN THOUGH THEY WERE NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378198December 7, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM
SOMETHING WRONG WITH IT STATING AS SOMETIMES IT WON'T START. I REPLACED STARTER AND STILL SAME ISSUE, I HAVE TO PUR IT IN NEUTRAL AND TRY TO START IT AND EVENTUALLY IT DOES BUT IT SHOULDN'T BE THIS WAY ALSO IT STOP WORKING AS I WAS DRIVING GETTING READY TO MAKE A TURN AND I HAD TO RESTART IT BUT ONCE AGAIN IT WOULDN'T START THE FIRST FEW TIMES WHICH I HAD TO PUT IN NEUTRAL AND I WAS IN THE CITY TRAFFIC VERY DANGEROUS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378116December 6, 2020
UNKNOWN OR OTHER
WHILE PARKED WITH FULL BATTERY TURNING THE IGNITION SWITCH ON...CAR REFUSING TO START. CAR IS PARKED ON A CITY STREET. THIS HAS HAPPENED MULTIPLETIMES.TODAYIT WILL NOT START AT ALL. CAR WAS TAKEN TO CHRYSLER JEEP RECENTLY . I WAS INFORMED THAT I NEEDED A NEW IGNITION NODULE AT AN APPROX. COST OF $1,000. IN CHECKING ONLINE I FIND THAT I AM ONE OF HUNDREDS WITH THE SAME COMPLAINT.I BELIEVE CHRYSLER HAS RECALLED THESE CARS FOR FAULTY IGNITION SWITCHES. I AM LOOKING FOR HELP WITH THE NEXT STEP. I AM FEARFUL THAT EVEN IF I GET THE CAR TO START I AM UNSURE OF IT HAPPENING WHILE DRIVING. YOUR ADVICE AND RESOURCES WOULD BE GREATLY APPRECIATED. THOMAS NYE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366561October 26, 2020
ELECTRICAL SYSTEM
RANDOMLY, VEHICLE WILL NOT START. CAN DRIVE IT TO THE STORE, COME BACK OUT AND IT WILL NOT CRANK. ALL INTERIOR LIGHTS, ETC., WILL BE ON BUT ENGINE WILL NOT TURN OVER. AFTER IT SITS FOR A WHILE (BUT YOU NEVER KNOW FOR HOW LONG) IT WILL START AGAIN. BATTERY AND STARTER ARE GOOD. I HEAR A CLICKING NOISE COMING FROM THE CAR AFTER IT'S BEEN SHUT OF, SOMETIMES HOURS LATER. NEWEST ISSUE IS THAT INDICATOR LIGHTS ALL COME ON WHEN YOU START THE CAR AND CAR JERKS VIOLENTLY WHEN YOU ARE DRIVING. IF YOU CONNECT A DIAGNOSTIC TOOL AND CLEAR THE CODES BEFORE YOU START IT, THE CAR RUNS SMOOTHLY. I AM SHOCKED AND FRUSTRATED TO SEE THAT THERE ARE SO FEW RECALLS WHEN I AM READING THAT THE SAME PROBLEMS ARE CONSISTENTLY OCCURRING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365712October 22, 2020
ELECTRICAL SYSTEM
RANDOMLY MY CAR WILL START JUST FINE ONE DAY THEN THE NEXT IT WILL FAIL TO START SOMETIMES ON THE SAME DAY. I HAVE ACTUALLY BEEN STUCK SOMEWHERE BECAUSE MY CAR HAS FAILED TO START. IT JUST MAKES A CLICKING NOISE WHEN TURNING THE KEY TO START THE CAR. I USUALLY HAVE TO WAIT A WHILE FOR IT TO FINALLY START. THIS HAPPENS RANDOMLY WHEN PARKED FOR SHORT PERIODS OR LONG PERIODS. I NOTICE WHEN IT'S HOT AND HUMID IS WHEN I USUALLY HAVE THE PROBLEM MORE. I RECENTLY CHANGED MY STARTER AND IT'S STILL GIVING ME THE ISSUE. ALSO HAVE CHANGED AND HAD THE BATTERY REPLACED AND STILL THE SAME ISSUE AND AGAIN JUST HAPPENS RANDOMLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363038October 6, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE BRAKE LIGHTS FAILED INTERMITTENTLY. ADDITIONALLY, THE HORN ACTIVATED INDEPENDENTLY, THE RIGHT TURN SIGNAL WAS INOPERABLE, AND THE TAILGATE FAILED TO OPERATE AS DESIGNED. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED WHILE STATIONARY AND IDLING. THE CONTACT WHO WORKS AS A CERTIFIED MECHANIC DIAGNOSED THE VEHICLE WITH A FAILURE OF THE TIPM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361992September 30, 2020
SERVICE BRAKES, ENGINE
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG, CHECK ENGINE, AND THE EPS TRACTION WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT INITIALLY TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO REPLACED THE BRAKE MODULE CONTROL SENSOR HOWEVER, THE FAILURE PERSISTED. THE MECHANIC REFERRED THE CONTACT TO AN AUTHORIZED DEALER FOR ASSISTANCE. THE CONTACT THEN TOOK THE VEHICLE TO LITHIA CHRYSLER DODGE JEEP RAM FIAT OF SANTA FE (7401 CERRILLOS RD, SANTA FE, NM 87507) WHERE THE DIAGNOSIS CONFIRMED THAT THE BRAKE MODULE CONTROL SENSOR WAS DEFECTIVE. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE CONTACT BROUGHT THE VEHICLE BACK TO THE DEALER FOR A SECOND DIAGNOSTIC TEST TO BE PERFORMED. THE RESULTS WERE STILL PENDING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352402August 31, 2020
ELECTRICAL SYSTEM, ENGINE
CAR WON'T START , WHEN TRYING TO START , EVERYTHING WORKS(LIGHTS RADIO) EXCEPT THE ENGINE WON'T CRANK. IT HAS HAPPENED NUMEROUS TIMES. SOMETIMES I GET STALLED IN THE HIGHWAY, WHICH IS REALLY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349188August 14, 2020
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, VEHICLE FAILED TO ACCELERATE. THE SPEED DECREASED TO 10 MPH AND VEHICLE WENT INTO LIMP MODE. THE ELECTRONIC THROTTLE WARNING INDICATOR LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE SHE WAS INFORMED THAT THE THROTTLE AND WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED TO CONTACT'S RESIDENCE. THE CONTACT CALLED CHERRY HILL DODGE CHRYSLER JEEP RAM (1708 W, NJ-70, CHERRY HILL, NJ 08002, (856) 471-1058) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO THE FAILURE STATED IN NHTSA CAMPAIGN NUMBER: 08V247000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342067July 29, 2020
SERVICE BRAKES, POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TO THE FLOORBOARD AND SHIFT THE VEHICLE INTO GEAR WHILE THE BRAKE PEDAL WAS BEING DEPRESSED FOR THE VEHICLE TO START. THE CONTACT STATED THAT THE STABILITY CONTROL AND BRAKE WARNING LIGHTS WERE ILLUMINATED. ADDITIONALLY, THE VEHICLE EXPERIENCED FAILURES WITH THE INTAKE AND TRANSMISSION. THE CONTACT WAS CONCERNED THAT THE VEHICLE WOULD INDEPENDENTLY SHIFT TO SECOND GEAR OR TO THE PARK POSITION. THE CONTACT STATED THAT THE VEHICLE WAS RESTARTED TO BE ABLE TO SHIFT GEARS. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 138,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340431July 20, 2020
SERVICE BRAKES, VEHICLE SPEED CONTROL
ABS< BRAKE LIGHT, TRACTION CONTROL, ESP LIGHTS ALL ON AND FLASH. HAVE REPLACED CONTROL MODULE AND BOOSTER & MATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328649June 13, 2020
STEERING
POWER STEERING HOSE RUPTURES AT COLD TEMPS. RECALL S08 IS IN EFFECT FOR SAME YEAR, MAKE, MODEL BUT VIN IS NOT COVERED. PETITION HAS BEEN STARTED TO GET THOSE OF US WHO ARE EXPERIENCING THE SAME ISSUE SOME RESOLVE IN THIS MATTER. HTTP://CHNG.IT/WHKLRVVJB8. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11325217May 19, 2020
AIR BAGS
TL* THE CONTACT OWNED A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE STOPPED IN TRAFFIC, THE VEHICLE WAS REAR-ENDED BY ANOTHER VEHICLE. THE IMPACT CAUSED THE VEHICLE TO BECOME AIRBORNE AND WAS THROWN TO THE OPPOSITE SIDE OF THE FREEWAY. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY CAUSING HER HEAD TO SNAP BACK AND FORTH. THERE WAS NO WARNING LIGHTS ILLUMINATED. THE CONTACT SUSTAINED LEG, BROKEN RIBS, NECK AND HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD AND DEEMED A TOTAL LOSS. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11323017May 2, 2020
ELECTRICAL SYSTEM, SEATS
CAR WON'T START, FOB KEY DOES NOT WORK, DASHBOARD SHOWS HAZARD LIGHTS ON NO OTHER ICON SHOWN . TURN KEY, HAZARD LIGHTS BEGIN TO BLINK...NO ENGINE START.TOOK KEY OUT, LIGHTS STOP BLINKING....LOCKED DOOR (MANUALLY) AND LIGHTS STILL ON. TRIED 3 TIMES,WITH SAME RESULT.....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322746April 29, 2020
AIR BAGS, POWER TRAIN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY INCLUDED IN AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS). THE CONTACT STATED THAT SHORTLY AFTER THE VEHICLE WAS REPAIRED, IT BECAME DIFFICULT TO START THE VEHICLE. THE CONTACT STATED THAT TO START THE VEHICLE, THE IGNITION WAS PLACED IN THE ON POSITION AND THE STARTER WAS TAPPED TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO BAXTER CHRYSLER DODGE JEEP RAM BELLEVUE (7713 S 19 TH ST, BELLEVUE, NE 68147, (402) 800-1256) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO PROVIDE A CAUSE FOR THE FAILURE. THE CONTACT STATED THAT THREE MONTHS AFTER THE RECALL REPAIR, WHILE DRIVING AT 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE SAME DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 111,000. THE VIN WAS NOT INCLUDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321791April 21, 2020
ELECTRICAL SYSTEM
THE DRIVER'S SIDE WINDOW SWITCH WILL NOT OPERATE THE FRONT WINDOWS OR SIDE MIRRORS BUT DOES OPERATE THE BACK WINDOWS. THE AIR BAG LIGHT IS ALSO ILLUMINATED ON THE INSTRUMENT PANEL. I'VE BEEN RESEARCHING ABOUT THE FAULT AND FOUND OUT THERE WAS A RECALL ABOUT THE WIRING HARNESS. I NEED THE PROPER PAPERWORK OR STEPS TO GET THIS PROBLEM AND RECALL FIXED. THANKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319697March 30, 2020
STEERING
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS POWER STEERING ASSIST AND BECAME DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO AN UNKNOWN MECHANIC WHO DIAGNOSED THAT THE POWER STEERING HOSE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. CHRYSLER WORLD LOCATED AT (2612 COUNTY RD ABRAMS, WI 54101, (920) 826-4141), AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER 16V273000(STEERING). THE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316582March 6, 2020
UNKNOWN OR OTHER
MY 2009 DODGE JOURNEY WOULD NOT TURN ON AFTER AWHILE THAT I HAVE BEEN USING IT.I WOULD USE IT THEN TURN IT OFF AND IT WONT TURN BACK ON UNTILL A WHILE THAT YOU LEAVE IT ALONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315783March 3, 2020
ENGINE, FUEL/PROPULSION SYSTEM
WHILE DRIVING THE ENGINE CAUGHT FIRE. DEALER SAYS IT IS NOT COVERED UNDER RECALL. EVEN THOUGH I SEE OTHER DODGE JOURNEY RECALLS OF SAME FIRE BEING RECALLED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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