Dodge Journey Complaints (2009)

1,594 consumer complaints on file.

#10818415January 6, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 04/04/16*LJ THE CONSUMER STATED THE PROBLEM WAS RESOLVED. UPDATED 04/05/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818228January 5, 2016
ELECTRICAL SYSTEM
IN JUNE 2015 I TOOK CAR TO FREEDOM DODGE TO HAVE WIRELESS IGNITION NODE REPLACED PER THE RECALL. FREEDOM DODGE CLAIMED THEY DIDN'T HAVE THE PARTS AND WOULDN'T KNOW UNTIL IT CAME IN. FURTHERMORE THEY SAID THEY COULDN'T ORDER THE PART. FREEDOM DODGE SAID THEY WOULD CALL WHEN THE PARTS CAME IN. IT HAS NOW BEEN SIX MONTHS AND THEY HAVE NEVER CALLED TO TELL US IF THE PART IS IN. I CALLED SEVERAL TIMES TO CHECK AND THEY CLAIM THEY HAVEN'T RECEIVED THE PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817560January 4, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AFTER SEVERAL ATTEMPTS. THE CONTACT STATED THAT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN INFORMED THE CONTACT TO REMOVE EVERYTHING FROM THE KEY RING BUT THE FAILURE RECURRED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND WAS NOT ABLE TO RECEIVE THE RECALL REPAIR DUE TO THE PART BEING UNAVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME TO WHEN THE PART WOULD BE PROVIDED TO THE DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. UPDATED 04/08/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817158December 31, 2015
ELECTRICAL SYSTEM
RE IGNITION RECALL. UNABLE TO HAVE THE IGNITION REPAIRED BY HERNNSTEIN MOTORS IN WAVERLY OHIO, DUE TO THE COMPANY SAYING THEY CANNOT GET THE REPAIR PARTS NEEDED. THE RECALL NOTICE WAS MAY 16 2015. THEY CANNOT HONOR REPEATED REQUESTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817274December 31, 2015
POWER TRAIN
CAR STARTED MAKING WHINNING NOISE THEN GEARS WOULDNT SHIFT, THEN THEY WOULD, N WHEN THEY DID THEY SHIFTED HARD MAKING CAR JUMP, ALMOST HIT A CAR WHEN I WAS DRIVING HOME, AS WELL AS A PARKED CAR WHEN I TRIED TO PARK AND CAR JUMPED REAL HARD AGAIN.. DEFINITELY NOT SAFE CAR HAS 92000 MILES ON IT AND THEY SAY ITS IN WARRANTY 4 LIFETIME BUT ONLY BY ORIGINAL OWNER, SO I GUESS IM THE 3RD OWNER SINCE I BROUGHT FROM A DEALERSHIP... PLEASE HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816512December 28, 2015
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE PARKED, THE VEHICLE COULD NOT BE STARTED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WIRELESS IGNITION NODE RECEIVER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811873December 23, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED. THE CONTACT MANEUVERED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS REPAIRED HOWEVER, THE DIAGNOSIS WAS UNKNOWN. THE VEHICLE FAILURE RECURRED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT STATED THAT AN UNKNOWN WARNING INDICATOR ILLUMINATED AT ALL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 161,952.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811402December 21, 2015
ELECTRICAL SYSTEM
TAKATA RECALL - THIS RECALL HAS BEEN OUT SINCE JUNE 2015, IT IS NOW DECEMBER 2015 AND I STILL CANNOT GET THE REPAIRS MADE AS I AM CONTINUOUSLY TOLD THE PARTS ARE ON "BACK ORDER". MY CAR DOES NOT START HALF OF THE TIME AND IS NOT BEING FIXED!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811451December 21, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START FOR THE PAST TWO WEEKS. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811351December 20, 2015
SERVICE BRAKES, ENGINE
CAR HAS OVERHEATED SEVERAL TIMES. I HAVE REPLACED HOSES AND COOLANT RESERVE TANK TWICE TEMP GOT SO HOT THAT IT MELTED HOLES IN IT, BRAKES ON FRONT HASH BEEN REPLACED 6 TIMES SINCE 2014 ALSO REPLACED ROTORS TWICE REPLACE BRAKES ON REAR TWICE. *DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811274December 19, 2015
ELECTRICAL SYSTEM, STEERING, SUSPENSION, WHEELS
THE IGNITION READS BAD KEY AND WON'T START. THE TIRE STEMS CORRODE AND BREAK OFF. THE CALIPERS ARE DEFECTIVE WHICH CAUSE THE BREAKS, TIRES AND ROTORS TO WEAR. THIS VEHICLE HAS TOO MANY DEFECTS AND SHOULD HAVE BEEN RECALLED YEARS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810907December 17, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 101,404. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810665December 16, 2015
UNKNOWN OR OTHER
I CALLED CHRYSLER ABOUT 2 1/2 TO 3 MONTHS AGO ABOUT MY RECALL AND THEY TOLD ME IT WOULD BE ABOUT 6 WEEKS TO GET ME IN BUT I HAVE YET TO HEAR BACK FROM THEM I'M A MOM THE LAST THING I NEED IS MY CAN DEFECTING CAUSING ME AND MY LIL GIRL TO WRECK AND GET HURT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809958December 14, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 216,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809651December 11, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE PARKED, THE VEHICLE WAS NOT ABLE TO START. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809665December 11, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809481December 10, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809128December 8, 2015
ELECTRICAL SYSTEM
RECALL ON FOBIK HAS BEEN OPEN SINCE MAY 2015. DEALERS NEVER SEEM TO HAVE THE PART AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808405December 4, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808496December 4, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14373000 (ELECTRICAL SYSTEM, AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE ABOUT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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