Dodge Journey Complaints (2015)

554 consumer complaints on file.

#11354749September 13, 2020
AIR BAGS
AFTER BEING HIT DEAD ON TO THE BACK DRIVER SIDE TIRE MY VEHICLE SWUNG AROUND AND HIT A POLE ON THE BACK PASSENGER SIDE DOOR THEN BOUNCED BACK BEFORE COMING TO A REST. THE AIRBAGS IN THE FRONT AND BACK DID NOT DEPLOY DESPITE HEAVY IMPACT ON BOTH SIDES OF THE VEHICLE. ENOUGH TO TOTAL THE VEHICLE AND CAUSE THE WHEEL AREA TO COLLAPSE. I CAN PROVIDE ADDITIONAL DETAILED PHOTOS OF BOTH SIDES OF THE VEHICLE IF NEEDED. THE OTHER VEHICLE WAS GOING FAST BUT I'M UNSURE OF THEIR SPEED AS I WAS CROSSING THE ROAD.*DT*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11354455September 11, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING ON THE EXPRESS WAY I CHANGED LANES AND SUDDENLY THE CAR JERKED AND STARTED GOING FASTER, THE CHECK ENGINE LIGHT STARTED BEEPING , I PUT MY FOOT ON THE BRAKE BUT THE CAR DID'NT SLOW DOWN FAST ENOUGH, SOON AS I LOOKED UP I CRASHED ON MY DRIVER SIDE, NO AIR BAGS CAME OUT...I DROVE THE CAR HM, THE SENSOR STARTED BEEPING LOW KEY BATTERY..I CHANGED OUT THE KEY BATTERY AND TWO DAYS LATER THE CAR START SAYING NO KEY DETECTED, I THEN CALLED A LOCKSMITH, THEY HAD ME BUY A NEW KEY FOB TO REPROGRAM..IT DIDN'T WORK, THERE IS SOMETHING VERY MUCH ELECTRICAL GOING ON WITH THIS VEHICLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11354124September 10, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
CAR WILL STALL ANYWHERE AND ANYTIME AND DOESN'T GIVE YOU ENOUGH TIME TO PULL OVER. LOSE ALL POWER TO ACCELERATOR AND STEERING WHEEL. CHECK ENGINE LIGHT COMES ON CAR WILL NOT SHUT OFF AND WILL NOT MOVE. IF CAR IS OFF IT WON'T START OFTEN BEING TOWED. CAMSHAFT SENSOR AND CRANKSHAFT POSITION SENSOR HAVE BEEN REPLACED 3 TIMES WITHIN A YEAR. TRULY A SAFETY HAZARD ESPECIALLY AT HIGHWAY SPEEDS. THE RADIO AND AIR CONTROLS HAVE A MIND OF THEIR OWN AFTER YOU MANUALLY SHUT THEM OFF THEY COME BACK ON OR START BLOWING OUT HOT AIR ON LEGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353621September 8, 2020
SEATS
CAR WAS IN PARK AS IT WAS BEING CLEANED, WE MOVED THE FRONT PASSENGER SEAT AND THE HEADREST DEPLOYED. UNABLE TO PUT IT BACK IN PLACE THE BECAUSE PLASTIC BRACKETS THAT HOLD THE METAL PIN ARE BROKEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353424September 6, 2020
SEATS
CAME OUT TO MY CAR THIS MORNING, 09/06/2020, TO FIND THE HEADREST HAD DEPLOYED. THE CAR WAS PARKED IN OUR DRIVEWAY OVER NIGHT. I HAD DRIVEN THE CAR THE DAY BEFORE AND THE HEADREST HAD NOT DEPLOYED. THERE WERE NO ACCIDENTS TO CAUSE THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353428September 6, 2020
SEATS
FRONT PASSENGER SIDE HEADREST SPONTANEOUSLY POPPED OPEN WHILE STOPPED AT A RED LIGHT. NO ONE WAS IN THE PASSENGER SEAT, NOTHING HIT THE SEAT OR HEADREST, NO SUDDEN HARD BREAKING OCCURRED AND NOTHING HIT THE CAR. NOR WAS THERE ANY FORM OF ACCIDENT BEFORE OR DURING THIS INCIDENT. ABOUT 6 MONTHS LATER, THE DRIVER'S SEAT HEADREST SPONTANEOUSLY POPPED OPEN WHILE MY HUSBAND WAS SITTING IN THE SEAT. THE CAR WAS IN PARK AND WAS NOT RUNNING. SAME AS WITH THE PASSENGER SIDE, NOTHING HIT IT, THE SEAT OR CAR. NOR HAD THERE BEEN AN ACCIDENT AT ANY POINT.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11352756September 2, 2020
STEERING
OUR CAR HAS A LOSS OF POWER STEERING ASSIST THAT REQUIRES EXTRA STEERING EFFORT, ESPECIALLY AT LOWER SPEEDS AND WHEN TURNING OR PARKING. THE STEERING WHEEL IS ALMOST COMPLETELY STIFF AND CANNOT BE TURNED WITHOUT USING EXCESSIVE FORCE TO TURN THE WHEEL. POWER STEERING WORK FAIRLY WELL ON FREEWAYS (PROBABLY DUE TO HIGHER SPEED). I CANNOT DRIVE THE CAR BECAUSE THE RISK OF CRASHING SEEMS PRETTY HIGH DUE TO THE INABILITY TO STEER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352855September 2, 2020
SEATS
I WAS DRIVING ADOWN A CITY STREET AND THE PASSENGER SEAT HEADREST DEPLOYED WITHOUT ANY CAUSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352862September 2, 2020
ENGINE
I OWN A 2015 DODGE JOURNEY 63000 MILES. WHEN THE VEHICLE WAS IN MOTION ON A MAJOR STREET TRAVELING 49MPH THE CAR JERKED, DEACCELERATED ABRUPTLY AND THE STEERING WHEEL BECAME TIGHT. IT DID NOT SLOW DOWN IT DEACCELERATED. THERE WAS NO WARNING OR CODE ON PRIOR TO THIS HAPPENING. I WAS LUCKY THERE WAS NOT ANYONE BEHIND ME NOR ON A HIGHWAY. TOOK IT TO THE DEALER AND THEY SAID IT WAS "FAILED CRANK POSITION SENSOR." IT HAD A CODE OF P0339. WE PAID DEALER TO FIX IT - OBVIOUSLY. I NOTICED THERE IS A RECALL FOR CRANKSHAFT POSITION SENSOR ON 2016 DODGE JOURNEY - I BEG THAT YOU RECALL CANKSHAFT POSITION SENSOR FOR DODGE JOURNEY 2015.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352427September 1, 2020
AIR BAGS
THE PASSENGER FRONT SEAT HEADREST AIRBAG DEPLOYED WITHOUT ANY MOVEMENT, ACCIDENTS OR FORCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352384August 31, 2020
AIR BAGS
RIGHT FRONT HEADREST EXPLODED WHILE IN PARK CAR WAS NOT HIT OR MOVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350368August 20, 2020
SEATS
ON THE PASSENGER SEAT THE HEAD REST JUST POPPED OPENED FOR NO REASON. THE VEHICLE WAS STATIONARY AT MY HOUSE MY HOUSE WHICH IS ON E WARREN ST WITHIN 1 DAY OF THE HEAD REST POPPING OPEN. THIS NEED TO BE PLACED AS A RECALL. THE REPAIR COST IS TO EXPENSIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348840August 12, 2020
SEATS
WENT TO GET INTO MY JOURNEY AND NOTICED THE PASSENGER HEADREST HAD BEEN DEPLOYED. THE VEHICLE WAS UNOCCUPIED AND SITTING IN MY GARAGE. THE VEHICLE HAD NO REASON FOR IT TO DEPLOY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348897August 12, 2020
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT STATED THAT UPON ENTERING HIS VEHICLE, THE PASSENGER'S SIDE HEAD REST DEPLOYED WITHOUT WARNING. THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348429August 10, 2020
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
THE CAR SHUT OFF ANYWHERE AND ALL THE TIME HAS ALMOST BEEN KILLED BECAUSE OF THIS ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343635August 6, 2020
SERVICE BRAKES
TRACTION CONTROL WARNING LIGHT, ABS WARNING LIGHT, SERVICE AWD MESSAGE CAME ON WHILE DRIVING 45MPH. A GRINDING/GROWLING NOISE WAS PRESENT WHEN SLOWING AND COMING TO A STOP FOR A SIGNAL LIGHT. ALL THREE WARNING LIGHTS REMAINDER ON WHILE DRIVING, WITH GRINDING/GROWLING NOISE CONTINUED UPON BREAKING TILL I REACHED MY DESTINATION. I DROVE 32 MILES FROM HOME TO WORK. I WAS DRIVING ON COUNTRY AND CITY STREETS, A CLEAR DAY WITH DRY STREETS.06 AUG 2020 THE VEHICLE HAD BEEN TAKE TO A LICENSED DODGE DEARLERSHIP ~ CARLIN DODGE, COLORADO SPRINGS CO IN JULY 2020 FOR THE SAME ISSUES. THE WIRING SLEVES WERE REPLACED AND TWO RECALL ISSUES TAKEN CARE OF, THEY STATED THERE WERE NO OTHER ISSUES FOUND ON THE VEHICLE. IN DOING RESEARCH THERE WAS A RECALL R62 DTC C2200-48 CONCERNING THE TRACTION CONTROL/ ABS WARNING LIGHTS IS THE ISSUE WE ARE HAVING WITH THE VEHICLE RELATED TO THIS RECALL ISSUE???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341472July 26, 2020
AIR BAGS, SEATS
I WAS PARKED IN MY DRIVEWAY WITH THE CAR ON AND I WAS TALKING THE MY KIDS IN THE BACK SEAT TURNED AROUND TO LOOK AT THEM WHEN I TURNED AROUND I HEAR A LOUD POP LIKE SOMEONE HAD HIT THE HEADREST BUT NOBODY HAD. LOOKED AT THE HEADREST AND IT HAD DEPLOYED WITHOUT WARNING. THE AIRBAG LIGHT CAME ON AND SHORTLY AFTER THE INCIDENT. THANKFULLY I WAS NOT DRIVING OTHERWISE IT WOULD HAVE HIT ME IN THE BACK OF MY HEAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340880July 22, 2020
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
POWER SURGING OR FUEL SURGING DURING ACCELERATING. WHEN I TRY TO GET UP TO SPEED IT IS LIKE IT CUTS OUT ON FUEL AND SURGES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340130July 18, 2020
AIR BAGS
FRONT PASSENGER SIDE HEADREST AIRBAG DEPLOYED RANDOMLY WHILE THE CAR WAS PARKED AND NO ONE WAS IN IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339857July 17, 2020
SEATS
I HAD JUST GOTTEN INTO MY CAR IT WAS STILL IN PARK I STARTED MY CAR AND PROCEEDED TO MAKE A PHONE CALL WHILE THE CAR WAS ON AND PARKED. WHILE TAKING I HEARD A LOUD EXPLOSION SOUND. IT SCARED ME AND I THOUGHT SOME ONE HAD SHOT A GUN. IT TURNED OUT THAT THE PASSENGERS SIDE HEAD REST HAD DEPLOYED FOR NO REASON. I AM THANKING GOD MY FATHER WAS NOT WITH ME THAT DAY AS HE NORMALLY IS. MY DAD HAS A SEVER TBI IF THIS HAD HAPPENED WHILE HE WAS IN THAT SEAT THERE IS NO DOUBT THAT THE FORCE WITH WHICH IT HAPPENED WOULD HAVE KILLED HIM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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