Dodge Journey Complaints (2015)

554 consumer complaints on file.

#11372838November 3, 2020
ENGINE, POWER TRAIN
MY 2015 DODGE JOURNEY FWD STARTED MAKING A WHINING NOISE OUT OF NOWHERE AND THEN ALL OF A SUDDEN WOULD NOT GO OVER 35 MPH. I TRIED TO MOVE IN MY DRIVEWAY AND ITS STUCK IN 1ST GEAR. I AM TOO SCARED TO DRIVE IT AND IT IS MY ONLY MEANS OF TRANSPORTATION. IS THERE A RECALL ON IT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11367071October 29, 2020
STRUCTURE:BODY
AFTER A HEAVY RAIN AND SUBSEQUENT RAINS, THERE WAS A HEAVY LEAK DOWN THE INTERIOR WALL BETWEEN THE FRONT SEAT AND THE BACK SEAT, FLOODING UNDER THE FRONT SEAT, DRIVER-SIDE FRONT SEAT, AND DRIVER-SIDE BACK SEAT FLOOR UNDER THE CARPET. EACH TIME THIS HAPPENED, THE CAR WAS PARKED IN THE DRIVEWAY WITH THE WINDOWS UP. ALSO, SINCE THEN, THE DOOR LOCKS HAVE STARTED TO LOCK AND UNLOCK SEVERAL TIMES ON THEIR OWN AFTER I'VE LOCKED THE VEHICLE AND WALKED AWAY FROM IT. THE LEAK SEEMS TO BE IN THE ROOF SEAM IN THE DRIVER SIDE, WHICH SEEMS TO BE FAULTY. I TOOK THE CAR BACK TO THE DEALER, THEY NEEDED MONEY UP-FRONT TO TRY TO FIGURE OUT THE PROBLEM, WHICH I REFUSE TO PAY BECAUSE I BELIEVE IT IS A MANUFACTURER DEFECT. I CONTACTED DODGE THREE TIMES, THEY SAID SINCE THE CAR IS OUT OF WARRANTY IT IS MY RESPONSIBILITY EVEN THOUGH IT IS A DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365573October 21, 2020
AIR BAGS
I WAS DRIVING 35MPH DOWN A STREET, NOT A ROUGH ROAD AT ALL, NOT BRAKING, WHEN I HEARD A LOUD BANG. AFTER I PULLED OVER AND INSPECTED THE VEHICLE, I SAW THAT THE FRONT PASSENGER HEADREST HAD EXPLODED OPEN. NO ONE WAS SAT IN THE PASSENGER SEAT AT THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365116October 19, 2020
SEATS
WAS SITTING IN A DRIVE THROUGH AND MY PASSENGER SIDE SEAT HEADREST IN FRONT POPPED OUT! CAN NOT GET IT TO GO BACK ON! THIS SHOULD BE RECALLED I HAVE SEEN SEVERAL COMPLAINTS ON THIS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364725October 16, 2020
ELECTRICAL SYSTEM
STEERING WHEEL CONTROLS NO LONGER WORKING, HORN WILL NOT WORK AND AIR BAG LIGHT IS RANDOMLY COMING ON AND OFF. I BELIEVE THAT THE CLOCK SPRING MECHANISM IS FAULTY AND HAS CAUSED WIRING TO BECOME WORN DO TO POOR QUALITY OF PART AND INSTALLATION DURING MANUFACTURING. THIS VEHICLE IS NOT EVEN 5 YEARS OLD,SO PROBLEMS WITH MAJOR SAFETY COMPONENTS AND CONTROLS ARE THE DIRECT LACK OF QUALITY CONTROL UPON INSTALLATION. OTHER RECALLS RELATED TO SIMILAR ISSUES AND VEHICLE TYPE ARE CONSISTENT FROM MANUFACTURER. DO TO THE OVER ALL SAFETY HAZARD OF THIS FAULT I WOULD EXPECT THE MANUFACTURE TO HELP ASSIST IN REPAIR TO AVOID POSSIBLE INJURIES AND LAW SUITS. THANK YOU FOR YOUR TIME AND HOPEFULLY RESOLUTION TO A SERIOUS ISSUE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364259October 14, 2020
POWER TRAIN
HAVE HAD THE SUV 4 MONTHS NOW AND IT HAD DIED OUT AND RANDOM TIMES WHILE DRIVING . IT'S AT THE DEALERSHIP NOW AND BEING TOLD NOTHING IS WRONG WITH IT . ONLY HAS 82000 MILES ON IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363914October 12, 2020
ELECTRICAL SYSTEM
I WAS TYING TO GO TO LUNCH AT WORK AND MY CAR TRIED TO TURN ON THEN WENT DEAD. WHILE CHECKING KEY FOB WITH BATTERY IN MY HAND THE ENTIRE DASHBOARD STARTED GOING CRAZY. NOTHING WILL TURN ON AND NOW THE ELECTICAL SYSTEM IS JUST GOING NUTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363971October 12, 2020
SEATS
AFTER PUMPING GAS I GET BACK IN MY CAR TO THE DRIVERS SIDE HEAD REST DEPLOYED. IT WAS IN PARK, I WAS NOT DRIVING, THERE SHOULD BE NO REASON THIS SHOULD OF HAPPENED. IVE TRIED TO PUT IT BACK AS STATED IN THE OWNERS MANUEL AND IT WILL NOT LOCK BACK IN PLACE. IVE CALLED THE DEALERSHIP AND THIS COST $500 OR MORE TO REPAIR. DODGE NEEDS TO HAVE A RECALL ON THIS!!! IF I WOULD HAVE BEEN DRIVING THIS COULD OF CAUSED ME TO GET IN AN ACCIDENT. THIS REALLY NEEDS TO BE INVESTIGATED!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363675October 10, 2020
SEATS
WE SLID A FOLDING TABLE IN FROM THE BACK OF THE CAR AND BUMPED THE PASSENGER HEADREST AND THE ACTIVE HEADREST RESTRAINT DEPLOYED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363719October 10, 2020
SEATS
THE PASSENGER HEADREST POPPED WHILE I WAS RIDING IN THE SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363647October 9, 2020
ELECTRICAL SYSTEM, ENGINE, STEERING
WHILE DRIVING I HEARD A STRANGE ENGINE NOISE WHILE ACCELERATING ,THEN THE CRANKSHAFT,THE SERPENTINE BELT CAME OFF,THE STEERING WHEEL CAME RIGID OR STIFF BEFORE THE BATTERY WARNING SIGN GOES ON WITH A BIG OIL LEAK,THE CAR THEN STOPPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363459October 8, 2020
SEATS
MY CHILDREN AND I WERE STOPPED STUCK IN TRAFFIC ON I-75 N IN ATLANTA, GA HEADED TO THE NORTH GEORGIA PREMIUM OUTLETS WHEN MY DAUGHTER'S HEADREST DEPLOYED WHILE SHE WAS SLEEPING. THE DEPLOYMENT OF THE HEADREST WAS SUDDEN AND CAUSED HER TO WAKE UP FROM HER SLEEP. SHE STATED THAT IT WAS VERY PAINFUL AND CAUSED HER NECK AND HEAD TO HURT.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11363186October 7, 2020
SEATS
PASSENGER HEAD REST IS DEPLOYED, VEHICLE WAS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362350October 2, 2020
ENGINE
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT STATED THAT SHE HAD TAKEN HER VEHICLE IN TO THE DEALER HAWK CHRYSLER DODGE JEEP RAM (7911 ROOSEVELT RD, FOREST PARK, IL 60130, (708) 405-9044) FOR AN UNKNOWN RECALL REPAIR REGARDING THE CATALYTIC CONVERTER. THE RECALL REPAIR WAS PERFORMED HOWEVER, CAUSED A FAILURE OF ONE OF THE PISTONS. THE CONTACT STATED THAT THE PISTON ROD PUNCTURED THE CYLINDER WALL CAUSING AN ENGINE OIL LEAK. THE VEHICLE WAS TOWED BACK TO THE DEALER AND THE CONTACT WAS QUOTED A REPAIR COST OF $8,000. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362141October 1, 2020
SEATS
BOTH OF THE HEAD RESTS IN THE FRONT HAVE DEPLOYED AND THE PLASTIC PIECE THAT HOLDS IT IN PLACE HAS BROKEN INTO PIECES. BOTH HAPPENED WHILE CAR WAS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362078September 30, 2020
UNKNOWN OR OTHER
THE FRONT DRIVER SIDE HEADREST DEPLOYED FOR NO REASON. VEHICLE WAS PARKED IN DRIVEWAY. THE SMALL PLASTIC PIECE IS BROKEN WONT GO BACK IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361780September 29, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
WHILE DRIVING THE VEHICLE IN A WET PARKING LOT THE ABS LIGHT AND STABILITY LIGHT CAME ON AND REMAINED ON. THIS HAS ALSO AFFECTED THE CRUISE CONTROL AS WELL. THERE WAS A RECALL ON DODGE JOURNEYS FROM 2012-2015 FOR THE SAME ISSUE VIN MAY NEED INCLUDED IN THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361920September 29, 2020
ENGINE, UNKNOWN OR OTHER
TRANSMISSION IS SLIPPING HAD IT LOOKED AT SEVERAL TIME AND CANT FIND ANYTHING HAD THE OIL CHECKED AND ITS STILL GOOD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361026September 24, 2020
SEATS
HEADREST ON PASSENGER SIDE DEPLOYED WHILE THE VEHICLE WAS STATIONARY IN THE DRIVEWAY NOBODY IN IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360141September 21, 2020
SEATS
THE HEAD REST ON MY PASSENGER SIDE JUST POPPED OFF AND NEEDS TO BE REPLACED. IT SEEMS THAT THE PLASTIC BREAKS SO EASILY. ALSO THE PLASTIC PARTS ON THE SIDE OF THE TWO FRONT SEATS BREAK AND CRACK SO EASY. ON MY CAR IT'S HANGING IN BY A SINGLE PIECE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Journey