Dodge Grand Caravan Complaints (2016)

1,002 consumer complaints on file.

#11522914May 19, 2023
POWER TRAIN
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while his wife was driving at an undisclosed speed, the vehicle started to decelerate while the accelerator pedal was depressed. The contact stated that the RPM’s increased and the engine revved. The contact stated that his wife veered the vehicle off the road and the vehicle stalled. The check engine warning illuminated. The vehicle was towed to an independent mechanic, but the vehicle was not diagnosed. The vehicle was then towed to the dealer where it was diagnosed that the transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in NHTSA Campaign Number: 16V461000 (Power Train) and advised the contact to call the NHTSA Hotline for assistance. The failure mileage was approximately 87,393.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522302May 16, 2023
POWER TRAIN
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at various speeds, the vehicle would stall as the RPMs would surge and the vehicle would fail to accelerate upon depression of the accelerator pedal. The contact stated that her check The contact called two dealers and was informed by both engine had only appeared once on the instrument panel. dealers that her vehicle was not apart of NHTSA Campaign Number: 16V461000(Power Train). The manufacturer was also notified of the failure and was given the same information as the dealer. The transmission was replaced by an independent mechanic. Despite the transmission replacement, the contact had taken the vehicle back to the independent mechanic three times as the failure persisted and transmission fluid began to leak from the transmission. The vehicle had yet to be repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521244May 9, 2023
ENGINE, POWER TRAIN
The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving at various speeds, the vehicle made abnormal whining sounds. Additionally, the contact stated that upon coming to a complete stop, the vehicle jerked and revved significantly. The check engine warning light was illuminated. The contact stated that the failure reoccurred while driving and coming to a complete stop. The dealer was notified of the failure and informed the contact that the VIN was not included in a recall. The contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train); however, the VIN was not included. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520847May 7, 2023
STRUCTURE:BODY
No warning lamps. I managed to reset the actuator but it jammed up again. The doors won't unlock or lock depending on the position the actuator failed in. I haven't taken this to a dealer, but based on several videos and forum questions I was able to self diagnose and reproduce the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520212May 3, 2023
POWER TRAIN
Vehicle started making whining sound on acceleration. Took in to dealer and they diagnosed the transmission pump had failed. Recommended transmission replacement due to damage from failed pump. Pump was recalled in campaign 16V461000 but my VIN is not included.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519689April 30, 2023
ENGINE
Ticking in engine, engine seized
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519384April 28, 2023
UNKNOWN OR OTHER
Hood latch bolts fell out while driving and the hood flew up and broke the windshield. I was going down a hwy 60mph raining at night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519539April 28, 2023
SEATS
The passenger side head rest "deployed" while sitting still at the gas pump. My great niece was reclined and when she raised the seat back up, it popped out and hit her in the back of the head.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519223April 27, 2023
POWER TRAIN, ENGINE
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while starting the vehicle, the contact detected an abnormal winding sound from either the transmission or the engine. After the vehicle warmed up, the sound diminished. The contact called the local dealer who recommended an engine replacement. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train). The manufacturer was contacted, and the contact was informed there were no open recalls on the VIN. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518539April 23, 2023
ENGINE
On the freeway the vehicle started jerking, having delayed acceleration, making it unable to safely drive. I pulled off the road immediately before an accident was caused.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518480April 22, 2023
POWER TRAIN
Car transmission default
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516864April 13, 2023
STRUCTURE:BODY
both of my side sliding door won't open, unlock or lock. This puts family in me at risk in case of a accident or something we wouldn't be able to get. Out of nowhere they just stop working first one door gave out and now the other and I been searching not the only one with this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516962April 13, 2023
ELECTRICAL SYSTEM
Passenger side sliding door, erratic actuator which eventually fails and door will not open.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515332April 4, 2023
STRUCTURE:BODY, ELECTRICAL SYSTEM
Passenger sliding doors will not open. In december 2021 Dodge dealership seemingly fixed issue. It is now 2023 and the doors will not open again. This is very dangerous as I have two small children. The costs for these repairs were very expensive and unfortunately hasn't even lasted 2 years. I now have to pay out of pocket thousands for an issue that is completely mechanical and dealer issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514414March 29, 2023
AIR BAGS
I was loading my dog into the driver's side door of my Grand Caravan when I heard a pop next to my head. When I started looking around I discovered that my driver's seat headrest had split apart. I was seconds away from driving. This just happened this morning before work so I have not had a chance to take it to a dealership. There were no warning lights prior to this event.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513749March 25, 2023
UNKNOWN OR OTHER
The passenger side sliding door lock actuator seized, forcing the door to be stuck closed in a locked position. I tried unlocking via the key fob, the door power lock controls, and manually unlocking the lever on the door. None worked. If I had gotten into an accident or had another emergency when this failed, I would not have been able to get the door open to get my toddler out of his car seat. When I looked online, I saw that this was a common issue, but no recall has been issued.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511958March 15, 2023
POWER TRAIN
Transmission started whining and lost power getting stuck in a high rev. Car had no power to wheels and then engaged while still at high rev almost causing accident. Chrysler has recall s44 for this issue but claims does not apply to my van. Damaged transmission pump.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511332March 11, 2023
UNKNOWN OR OTHER, STRUCTURE:BODY
Actuator failed and car makes a loud buzzing sound when locking or unlocking the door. Back driver-side door won't open.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509867March 2, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Passenger sliding door fails to unlock and/or buzzes when locked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507432February 15, 2023
ELECTRICAL SYSTEM
Rear door actuator failures, 2nd time this has happened. Currently the driver side rear passenger door will not open or unlock, manually or with key fob. It will not open in any manner. The passenger side will only open or lock manually. Passengers cannot exit vehicle causing safety risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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