Dodge Grand Caravan Complaints (2013)

472 consumer complaints on file.

#11378380December 7, 2020
SERVICE BRAKES, ENGINE, STEERING
PULLING ONTO THE FREEWAY THE ENGINE SHUT OFF AND EVEN WITH THE KEY IN THE ON POSITION THE POWER STEERING AND BRAKES WERE NOT AVAILABLE. I REACHED ABOUT 5000 RPMS WHEN THE ENGINE SHUT OFF AND THERE IS NO CHECK ENGINE LIGHT. THE VAN WILL TRY TO TURN OVER FOR ABOUT 5 SECONDS AFTEE I STOP TRYING TO GET IT TO START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377147November 30, 2020
ELECTRICAL SYSTEM, ENGINE, STEERING
OUR 2013 DODGE GRAND CARAVAN WOULD START FINE AND IDLE FINE. ONCE ON THE ROAD DRIVING AROUND LOCALLY NOTHING MORE THAN 10 -15 MILES FROM THE HOUSE WITH AVERAGE SPEED OF 35-45 MPH THE ENGINE WOULD JUST DIE! NO WARNING LIGHTS OR SOUNDS IT WOULD JUST DIE. YOU WOULD HAVE TO PULL TO THE SIDE OF THE ROAD AND RESTART THE ENGINE. YOU THEN WOULD CONTINUE ON WITH YOUR DRIVE AND AT THE NEXT STOP SIGN OR TRAFFIC LIGHT IT WOULD DO IT AGAIN, THE ENGINE WOULD JUST DIE. YOU WOULD HAVE TO REPEAT THE STEPS ALL OVER AGAIN AND RESTART THE ENGINE. ANOTHER TIME MY WIFE (LUCKILY NONE OF MY 3 CHILDREN IN THE VAN AT THE TIME) TOOK A LEFT HAND TURN AND MIDWAY THROUGH THE TURN THE ENGINE DIED AND LOST ALL CONTROL OF THE VAN! NO STEERING OR BRAKES! ALMOST SENT THE VAN OFF INTO THE DITCH AND ALMOST ROLLED OVER. NOW THE ENGINE WILL JUST DIE EVEN WHEN IDLING IN THE DRIVEWAY. ONCE AGAIN NO WARNING. NO MIL IDENTIFICATION LIGHT COMES ON AND NO CODES THROWN. VAN HAS IN THE PAST 6 MONTHS HAD THE BATTERY, FUEL PUMP, INJECTORS AND COIL PACKS REPLACE. NONE OF WHICH SOLVED THE PROBLEM. DODGE HAS NO RECALLS FOR THIS VIN IN REGARDS TO RANDOM ENGINE DYING EVEN THOUGH HUNDREDS AND HUNDREDS OF CONSUMERS HAVE EXPRESSED THEIR CONCERNS OF THE SAME ISSUES. THIS VAN IS VERY UNSAFE AND DOES NOT BELONG ON THE ROADS LET ALONE HAVING A FAMILY OF 5 TRAVEL IN IT. WE FEEL DODGE IS LITERALLY DODGING THE ISSUE AND THIS IS UNSAFE CONSUMER PRACTICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376265November 25, 2020
FUEL/PROPULSION SYSTEM
VEHICLE STARTED HAVE HESITATION WITH STARTING. ONCE STARTED AFTER MANY ATTEMPTS, DURING ACCELERATION THE VEHICLE STILL CAN BE HESITATE IN MOVING. I RECENTLY REPLACED BATTERY WHEREAS THE ISSUE IS THE EXTERNAL FUEL PUMP RELAY WITH THE VEHICLE NOT RECEIVING PROPER AMOUNT OF VOLTAGE WHICH CURRENTLY IS 1. YOUR OTHER VEHICLES SUCH AS JEEPS WERE RECALLED BUT NOT THE DODGE VANS ESPECIALLY THIS PARTICULAR YEAR WHICH IS 201 WHEN IT SHOULD HAVE. CURRENTLY MY VEHICLE HAD TO BE TOWED TO A DEALERSHIP FOR ME TO INCUR COST OF THE RELAY PACKAGE WHICH SHOULD HAVE BEEN UNDER SAFETY RECALL P54. PART #CBP4P541AN. UNFORTUNATELY, I CAN NOT WAIT DUE TO FAMILY NEEDS THE VAN DONE IMMEDIATELY BUT REIMBURSEMENT WILL BE NECESSARY. MANY OF YOUR VEHICLES HAVE THIS SAME PART AND ALL SHOULD HAVE BEEN RECALLED ESPECIALLY WITH MANY MOTHERS WITH THEIR FAMILIES UTILIZING YOUR VEHICLES SO HEAVY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375721November 21, 2020
SEATS
WHILE GETTING MY FATHER-IN-LAW SITUATED IN THE VAN WHEN LEAVING PHYSICAL THERAPY IS WHEN WE NOTICED WHAT HAS HAPPENED WITH THIS HEADREST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375125November 17, 2020
AIR BAGS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
WELL I WAS DRIVING THE AIRBAG LIGHT CAME ON AND KEEPS GIVING ME A WARNING SIGNAL. CRUISE CONTROL WON'T WORK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374548November 13, 2020
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
A FEW WEEKS AGO MY 2013 DODGE GRAND CARAVAN WOULD HAVE A HARD TIME STARTING UP. A FEW DAYS AFTER THIS HAPPENED THE CHECK ENGINE LIGHT CAME ON WHILE I WAS DRIVING AND I TOOK IT IN AND HAD THE BATTERY REPLACED. THIS PAST WEEK THE SAME ISSUE STARTED HAPPENING. IT WOULD CRANK UP, BUT NOT TURN OVER. THIS HAPPENED 3 TIMES BEFORE THE CAR ACTUALLY STARTED. I ALSO NOTICED THAT THE PASSENGER SIDE DOOR WOULD LOCK AND UNLOCK WHEN IT FELT LIKE IT (WHEN THE CAR WAS ON) AND THE ALARM LIGHTS WOULD WORK INTERMITTENTLY (WHEN TRYING TO ARM THE CAR). YESTERDAY IT CRANKED UP AND IT TOOK 3 TIMES TO TURN OVER. WHEN I GOT OUT OF WORK IT WOULD CRANK, BUT DIDN'T TURN OVER AT ALL. I HAD TO GET A JUMP AND WAS ABLE TO DRIVE IT TO AN AUTO SHOP. THEY KEPT IT OVERNIGHT, CALLED, AND SAID I HAD TO TAKE IT TO THE DEALER BECAUSE THEY CONCLUDED IT WAS A BAD TIPM MODULE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374612November 13, 2020
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
1ST TIME JUNE 2020: WHILE DRIVING ON HIGHWAY, SUDDENLY WARNING LIGHTS STARTED GOING ON AND OFF AND ON, VAN LOST ELECTRICAL POWER, SHUTTING DOWN ALL LIGHTS, WINDOWS, ETC. ENGINE WOULD NOT SWITCH GEARS. LUCKILY, MADE IT OFF THE HIGHWAY BEFORE THE ENGINE DIED. TOWED TO MECHANIC, COULD NOT FIND AN ISSUE AFTER IT WAS JUMP STARTED. THEY TESTED IT FOR 5 STRAIGHT DAYS. 2ND TIME OCTOBER 2020 PULLED VAN OUT OF GARAGE TO DRIVEWAY, TURNED IT OFF TO LOAD AND PUT GRANDCHILDREN IN CAR SEATS. VAN WOULD NOT RESTART, TOWED, REPLACED BATTERY. 3RD TIME 11/7/2020 WHILE DRIVING ON SUBURBAN BUSY ROAD AT NIGHT, SUDDENLY VARIOUS WARNING LIGHTS CAME ON AND OFF AND ON, WIPERS TURNED ON BY THEMSELVES, THEN ALL ELECTRICAL POWER WENT OUT. I GUIDED VAN INTO THE NEAREST PARKING LOT AS THE ENGINE DIED AND WOULD NOT RESTART. AAA CAME AGAIN, JUMPED THE CAR, AND WHILE WE DISCUSSED WHAT TO DO, THE CAR SHUT ITSELF OFF AGAIN. TOWED, MECHANIC REPLACED ALTERNATOR. I HAVE BEEN VERY LUCKY NOT TO BE HIT BY ANOTHER VEHICLE IN TWO OF THESE THREE INSTANCES. CURRENT MILEAGE: 102,201 I CAN PROVIDE REPAIR SHOP BILLS AND PROOF OF THE 3 TIMES VEHICLE WAS TOWED IN LAST 6 MONTHS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374613November 13, 2020
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
1ST TIME JUNE 2020: WHILE DRIVING ON HIGHWAY, SUDDENLY WARNING LIGHTS STARTED GOING ON AND OFF AND ON, VAN LOST ELECTRICAL POWER, SHUTTING DOWN ALL LIGHTS, WINDOWS, ETC. ENGINE WOULD NOT SWITCH GEARS. LUCKILY, MADE IT OFF THE HIGHWAY BEFORE THE ENGINE DIED. TOWED TO MECHANIC, COULD NOT FIND AN ISSUE AFTER IT WAS JUMP STARTED. THEY TESTED IT FOR 5 STRAIGHT DAYS. COULD NOT DRIVE THE VEHICLE AT A HIGHWAY SPEED ONCE THIS STARTED HAPPENING, IT WOULD NOT ACCELERATE OR SWITCH GEARS, TOP SPEED WAS 35 MPH. NOT SURE OF PRECISE DATE OFF THE TOP OF MY HEAD, BUT IT WAS JULY 2020. EXACT DATE CAN BE VERIFIED FROM MECHANIC AND AAA TOWING INFO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373462November 6, 2020
ELECTRICAL SYSTEM
WHEN DRIVING VEHICLE DOWN A CITY STREET, VEHICLE DIED AS THERE WAS NO POWER AVAILABLE. THE VEHICLE FINALLY STARTED AFTER MULTIPLE ATTEMPTS AND WAS DRIVEN TO THE RESIDENCE. ANOTHER TRIP WAS TAKEN WHICH CREATED THE SAME ISSUE IN A PARKING LOT BUT WAS STARTED BY JUMPING THE VEHICLE AFTER NOT STARTING. VEHICLE WAS TOWED TO DEALER WHERE THE VEHICLE WAS PURCHASED AND WAS DIAGNOSED AS HAVING THE TOTAL INTERGRATED POWER MODULE (TIPM) FAILING. VEHICLE HAS APPROXIMATELY 111,000 MILES WITH NO PREVIOUS REPAIR HISTORY FOR THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366946October 28, 2020
AIR BAGS, ELECTRICAL SYSTEM, STEERING
AIRBAGS LIGHTS KEEP GOING ON AND OFF. THE VEHICLE STALLED OUT DURING MOVING AND THE STEERING LOCKED UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365839October 22, 2020
ELECTRICAL SYSTEM
THE DODGE GRAND CARAVAN 2013 HAS 147,631 MILES ON IT, AND WHEN STARTING THE VEHICLE FOR 2 WEEKS IT OCCASIONALLY TOOK 3-7 SECONDS TO START THE ENGINE. THEN THE FUSE/RELAY SHORTED OUT FOR THE FUEL PUMP BECAUSE OF THE FAULTY ELECTRICAL FUSE BOX, CAUSING THE FUEL PUMP TO BURN OUT. A NEW FUEL PUMP WAS INSTALLED INTO THE GAS TANK, AND A DODGE FACTORY PART CALLED AN EXTERNAL WIRE KIT WAS HARD-WIRED INTO THE WIRES FOR THE FUEL PUMP SO THAT IT COULD BYPASS THE PERMANENTLY BURNT-OUT FUEL PUMP FUSE/RELAY PART OF THE FUSE BOX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363873October 12, 2020
STRUCTURE:BODY
THE DRIVER'S SIDE PASSENGER SLIDING DOOR IS STUCK CLOSED AND IN THE LOCKED POSITION. I CANNOT UNLOCK THE DOOR IN ANYWAY POSSIBLE NOT THE REMOTE, OVER HEAD BUTTON, DRIVER'S DOOR BUTTON OR MANUALLY WITH MY FINGER. I HAVE FIVE CHILDREN AND I FEEL THIS IS A COMPLETE SAFETY HAZZARD I HAVE SEARCHED THE WEB FOR DIY INFO AND FOUND AT LEAST 60 OTHER PEOPLE WITH THE EXACT SAME PROBLEM. I FEEL WITH THE RISK OF CHILDREN BEING STUCK IN THE VEHICLE THIS SHOULD BE A SAFETY RECALL. THE LOCKING MECHANISM IS FAULTY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363242October 7, 2020
SEATS
DRIVER'S SIDE ACTIVE-RESTRAINT HEADREST DEPLOYED (POPPED OPEN) WHILE CAR WAS AT REST WITH ENGINE OFF. INTERNAL INSPECTION SHOWED BROKEN PLASTIC INSIDE HEADREST. CAR WAS STATIONARY; ENGINE WAS OFF WHEN ACTIVE-RESTRAINT HEADREST DEPLOYED. DEALER SAID COST TO REPLACE WAS APPROXIMATELY $900. RECALL FOR SAME ISSUE ON OTHER MAKES/MODELS BY CHRYSLER/DODGE. APPARENTLY NOT FOR 2013 DODGE GRAND CARAVAN (YET).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363261October 7, 2020
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE SUBFRAME WAS RUSTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SUBFRAME NEEDED TO BE WELDED AND REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360570September 22, 2020
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
WITHIN 500 MILES OF OWNING THIS BRAND NEW, IT STARTED HAVING TROUBLE STARTING. LONG STORY SHORT, WE WERE TOLD IT WAS A DEFECTIVE FUEL PUMP. FAST FORWARD TO APPROXIMATELY 105,000 MILES IT'S HAVING THE SAME SYMPTOMS BUT WON'T START AT ALL NOW. CHRYSLER HAS ISSUED RECALL V62 FOR DURANGO'S AND CHEROKEE'S WITH THE SAME TIPM AND ENGINE AS A GRAND CARAVAN BUT DIDN'T INCLUDE IT IN THE RECALL. APPROXIMATE COST OF REPAIR IS $1350 AND THE PART IS ON BACK ORDER FOR AT LEAST 3 WEEKS. LEADING ME TO BELIEVE THERE IS A SERIOUS PROBLEM WITH THE PART!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360221September 21, 2020
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING 50 MPH, THE VEHICLE LOST MOTIVE POWER AND STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE OFF THE ROADWAY. THE VEHICLE WAS RESTARTED AFTER APPROXIMATELY 15 MINUTES, AND OPERATED AS INTENDED. THE CONTACT HOWEVER DECIDED TO HAVE THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MECHANIC DETERMINED THAT THE FUEL PUMP RELAY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. ANTWERPEN DODGE RAM (5717 BALTIMORE NATIONAL PIKE, CATONSVILLE, MD 21228) WAS CONTACTED AND CONFIRMED THAT THERE WERE NO RECALLS ASSOCIATED WITH THE VIN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355310September 16, 2020
ENGINE
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING, WITH THE ABS AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO WESTGATE CHRYSLER JEEP DODGE RAM (2695 E MAIN ST, PLAINFIELD, IN 46168), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT DUE TO THE FUEL RELAY BEING INTEGRATED INTO THE TIPM, THE TIPM NEEDED TO BE REPLACED. THE VEHICLE REMAINED AT THE DEALER UNREPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354139September 10, 2020
SEATS
MY WIFE AND DAUGHTER WERE DRIVING IN OUR 2013 DODGE GRAND CARAVAN WHEN THE PASSNGER HEADREST DEPLOYED AND HIT MY DAUGHTER IN THE BACK OF THE HEAD. THIS HAPPENED WHILE THE CAR WAS IN MOTION.*DT THE CONSUMER STATED THE PLASTIC THAT HOLDS THE PIN OF THE HEADREST FAILED. THE PIN WAS STILL LATCHED TO THE HEADREST. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353418September 6, 2020
UNKNOWN OR OTHER
SLIDING DOOR GET STUCK IN A LOCKED POSITION AND CANNOT OPEN. FOB DOESN'T WORK OR MANUAL LOCK DOESN'T WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351837August 28, 2020
SEATS
BOTH FRONT HEADREST RESTRAINTS DEPLOYED WHEN CAR WAS PARKED. THEY ARE DEFECTIVE AND DANGEROUS AND DODGE HAS NOT RECALLED THEM FOR THE 2013 DODGE GRAND CARAVAN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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