Dodge Grand Caravan Complaints (2016)

1,002 consumer complaints on file.

#11574087February 26, 2024
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while stopped at a traffic light, the accelerator pedal was depressed however, the vehicle failed to respond. Additionally, there was an abnormal sound coming from the vehicle. The contact parked the vehicle. The contact had an independent mechanic to go to the location to inspect the vehicle. The independent mechanic diagnosed the vehicle with a possible failed transmission pump. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572726February 19, 2024
ENGINE
Was told today the oil filter cooler has a small leak. Appears to be a prolific issue on Caravans that Dodge is ignoring. Presents a safety hazard if the leak gets too bad and an environmental hazard if they go unrepaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571885February 14, 2024
UNKNOWN OR OTHER
Rear door locks malfunction and fail resulting in doors locking. They then cannot be unlocked and opened either with key fob or manually. This is a major safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571894February 14, 2024
ENGINE
Code P0302 - undiagnosed as of 2/14/24 mileage - 51833miles 2016 Dodge Grand Caravan with Braun Mobility Conversion for wheelchair June 2023, had transmission freeze up and replace by Dodge dealer. Later that day after picking up from dealer, "Engine" light came back on. Called and left message with dealer asking if they neglected to re-set codes and or reset check engine light. Called twice and left messages, no return call. Van functioning fine. I had no problems for months until I needed it SMOG tested this month. SMOG repair station said it won't pass SMOG and it's likely cylinder 2 misfire, which can be observed sporadically, although I have never had any issues driving at all. Engine light never flashes. The SMOG mechanic researched Dodge issues and said I may likely need to replace the engine, but that even the replaced engine is not guaranteed to not have the same problem, due to it appears to be a problem in the engine itself. There are countless reports online by Dodge Caravan owners reporting same code, but almost all of them report driving and/or idling issues. There seems to be enough consensus that there is something inherently wrong with certain year Dodge engines but there is still no recall or dealer support. I don't know who to believe. I need to get it to pass SMOG but don't want to replace the engine to do it if it has been driving fine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570789February 8, 2024
ELECTRICAL SYSTEM
The actuator on the left passenger side sliding door is buzzing every time the doors are opened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570311February 6, 2024
UNKNOWN OR OTHER
My drivers side sliding door actuator was replaced several years ago under warranty due to buzzing noise. Now it will not allow that same door to release the lock to open it up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569660February 3, 2024
STRUCTURE:BODY
Sliding door is permanently locked shut and doesn’t open. Have tried to open from outside and inside the car. Will not lock or unlock due to being locked all the time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568587January 29, 2024
UNKNOWN OR OTHER
2016 Dodge Grand Caravan, sliding passenger door on driver side will not unlock or open. Per local mechanic the lock actuator has failed. Should I end up in an accident someone could be trapped in the vehicle. I also transport a mobile wheelchair and can only load it from side doors. Should the other latch fail it will be impossible to load or remove wheelchair. This should be a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567530January 24, 2024
ENGINE, FUEL/PROPULSION SYSTEM
The van has shut off without warning while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567150January 23, 2024
POWER TRAIN
At 70,000 was told from dealership my transmission went out!!!! At 70,000 it should not have!!!! No warning lights prior nothing I was driving to work to get tickets for an event I left and when I turned on a busy street my van would not accelerate I was nervous and scared I had my kids in the car with me at the time. Finally it started to accelerate. Few short seconds later only to stop accelerating, it was like I was in neutral revving my engine I could not go. Luckily I could pull in a business and park til I could get it towed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566984January 22, 2024
POWER TRAIN
The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving at an undisclosed speed, there was an abnormal sound coming from the engine compartment. The RPM increased rapidly, after which the vehicle suddenly lost motive power and began to roll backwards. The contact was able to bring the vehicle to a complete stop and shift into park, after which the vehicle returned to normal functionality. The check warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission hydraulic pump. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565534January 15, 2024
ENGINE
MILEAGE 73,487 FAILURE OF LEFT CYLINDER BANK CAUSES ENGINE TO STUMBLE OR STOP AT TRAFFIC LIGHTS OR STOP SIGNS AN INTERNET SEARCH REVEALS THIS IS A COMMON PROBLEM WITH THIS ENGINE. REPAIR BY DODGE DEALER COST $4621.78. 2 COMPLAINTS (1/11/2022 & 1/09/2023) FILED TO FCA CUSTOMER CARE WERE IGNORED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565282January 13, 2024
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
the door locks on the driver side rear sliding door became inoperable the door was unable to be opened at all, trapping passengers in an accident or an emergency
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563589January 4, 2024
ELECTRICAL SYSTEM
The side door actuator is malfunctioning. There is a loud buzzing noise that comes from the drivers side, side sliding door when locking and unlocking the van. Sometimes the door will not open at all and just keeps buzzing, I have also had issues unlocking the door as a result of the malfunctioning actuator. This is a HUGE safety concern as the door may or may not open and if it does this during an accident or other kind of emergency, the results could be catastrophic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563145January 2, 2024
POWER TRAIN
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving from a complete stop, the accelerator pedal was depressed, but the vehicle responded sluggishly and the transmission was stuck in first gear, nearly causing a crash. The check engine warning light was illuminated. The contact veered to the side of the road. The contact checked the dipstick and verified that there was transmission fluid in the vehicle. Additionally, the contact added transmission fluid to the vehicle; however, the failure persisted. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission pump had failed and there were metal shavings in the transmission pan. The mechanic related the failure to NHTSA Campaign Number: 16V461000 (Power Train). The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was approximately 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560265December 15, 2023
POWER TRAIN
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, he heard an abnormal sound coming from the engine compartment, after which the vehicle briefly lost motive power before returning to normal functionality. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission hydraulic pump. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560183December 14, 2023
ELECTRICAL SYSTEM
Loud buzzing noise when locking door. Seat position control buttons and mirror positioning control buttons stopped working. Had fixed and within a month, they stopped working again. The buzzing issue has been going on for years now. The issues with the seat/mirror controls started about three months ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558713December 6, 2023
POWER TRAIN, ENGINE
The contact owns a 2016 Dodge Grand Caravan. The contact stated while his wife was driving at an undisclosed speed, she heard an abnormal sound coming from the engine compartment. The contact's wife noticed white smoke coming from under the hood with the check engine warning light illuminated. The contact's wife drove the vehicle to a safe location and turned off the vehicle. The vehicle restarted; however, the vehicle would not move. The vehicle was towed to the residence. The vehicle was later towed to an independent mechanic where it was diagnosed with a failed hydraulic pump. The contact was informed that the hydraulic pump needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558774December 6, 2023
POWER TRAIN
The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving 50 MPH and depressing the accelerator pedal, the vehicle jerked and failed to respond. The contact stated that she continued to depress the accelerator pedal, and the vehicle accelerated significantly. The contact depressed the brake pedal and the vehicle decelerated. The contact stated that she was able to continue driving; however, the failure recurred several times on the way to her residence. Additionally, the contact stated that the failure reoccurred while attempting to drive (D) or reverse (R) from a complete stop. The contact stated that the vehicle had been towed several times to the residence. The vehicle was towed to an independent mechanic, where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired and was towed to the contact's residence. The contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train); however, the VIN was not included. The dealer was notified of the failure, but had not returned the contact's calls. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552986November 1, 2023
POWER TRAIN
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at various speeds, there was an abnormal clanking sound coming from the vehicle while depressing accelerator pedal. There was no warning light illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the issue might be related to the transmission pump. The mechanic linked the failure to NHTSA Campaign Number: 16V461000 (Power Train). The dealer and the manufacturer were notified of the failure and informed the contact that the vehicle was not included in the recall. The vehicle was not repaired and remained in the possession of the independent mechanic. The failure mileage was approximately 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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