Dodge Grand Caravan Complaints (2014)

359 consumer complaints on file.

#11404121March 21, 2021
UNKNOWN OR OTHER
WHILE PARKED, MY DRIVERS SIDE HEADREST DEPLOYED. UPON INSPECTION, THE PLASTIC THAT HOLDS THE BAR HAD BROKEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400055March 9, 2021
AIR BAGS, SEATS
ACTIVE HEADREST DEPLOYED WITHOUT A CRASH. PLASTIC RETAINING SLOTS BROKEN. CAR WAS NOT MOVING. THIS IS THE SECOND ONE TO BREAK LIKE THIS AND I'M NOT HAPPY ABOUT HAVING TO PAY ANOTHER $900 FOR WHAT IS OBVIOUSLY A DESIGN FLAW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399455March 6, 2021
AIR BAGS
I PURCHASED A 2014 DODGE GRAND CARAVAN WITH APPROXIMATELY 60000 MILES. THE VEHICLE HAD ONE OWNER BEFORE ME. AT AROUND 64,000 MILES, MY AIRBAG LIGHT STARTED COMING ON INTERMITTENTLY. IT COMES ON AND GOES OFF WHEN I HIT BUMPS, APPLY BRAKES, OR ACCELERATE AND SOMETIMES WHEN MAKING TURNS. ALSO WAS THE THIRD OWNER OF A 2002 MODEL CHRYSLER TOWN & COUNTRY THAT HAD A SIMILAR PROBLEM DO TO A DEFECTIVE CLOCK SPRING. NOW HAVE A 2014 GRAND CARAVAN WITH WAY LOWER MILES AND THIS APPEARS TO BE A COMMON PROBLEM WITH CHRYSLER GROUP. I ATTEMPTED TO CONTACT THE DEALERSHIP I PURCHASED THE 2014 GRAND CARAVAN FROM AND TOLD THEM THE SITUATION AND THEY TOLD ME I WAS OUT OF THERE 90 DAY WARRANTY WHICH LED ME INTO MY EXTENDED WARRANTY THAT I PURCHASED FOR THE VEHICLE WHICH CHARGES A DEDUCTIBLE OF $250. DON'T KNOW IF THIS IS DUE TO A DEFECTIVE CLOCK SPRING AS THIS COULD BE A DIFFERENT PART FAILURE. HOWEVER CHECKING THE PRICES, A CLOCK SPRING FOR A 2014 DODGE GRAND CARAVAN JUST FOR PARTS COST AROUND $300 PLUS TAX. I AM NOW STUCK WITH A $15,000 VEHICLE THAT COULD KILL ME IN THE EVENT OF A CRASH DUE TO A FAULTY AIRBAG SYSTEM THAT HAS A POSSIBLY FAILING PART FOR THE LAST 20 YEARS MADE BY DODGE AND CHRYSLER GROUP AND HAS SOMEHOW NEVER BEEN RECALLED. THE ONLY RECALL THAT HAS BEEN MADE WITH THIS VAN WAS THE VENT WINDOW SWITCH WHICH WAS REPLACED. ALSO GOT A LETTER IN THE MAIL REGARDING A WARRANTY EXTENSION ON A HEADREST RESTRAINT HOWEVER THIS WAS NOT A RECALL. BASED ON A COMMON PROBLEM WITH CLOCK SPRINGS ESPECIALLY MADE BY DODGE AND CHRYSLER GROUP I HAVE REASON TO BELIEVE THAT DODGE HAS BEEN MAKING FAULTY CLOCK SPRINGS FROM 2002 ALL THE WAY UP TO 2014 AND POSSIBLY STILL DOES AS OF 2021. I WONDER HOW MANY DODGE GRAND CARAVANS / CHRYSLER TOWN & COUNTRYS OVER 60K-100K MILES CHANCES ARE YOUR AIRBAG LIGHT MIGHT BE COMING ON AND TURNING OFF WHILE DRIVING. HAVE TO PAY OUT-OF-POCKET. PROBLEM MAY COME BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389685January 24, 2021
ENGINE
THE ENGINE SUDDENLY SHUTS OFF. THE DEALER REPLACED A COMPUTER CHIP, BUT THE ENGINE STILL SHUTS OFF. IT FIRST HAPPENED IN MAY 2020. IT SHUTS OFF ABOUT EVERY 2-3 WEEKS. IT HAPPENS WHEN FIRST STARTED, WHEN ACCERATING, WHEN SLOWING DOWN, AND/OR WHEN STOPPING. IT'S ESPECIALLY DANGEROUS WHEN TRAVELING AT HIGHWAY SPEEDS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385606December 30, 2020
AIR BAGS, ELECTRICAL SYSTEM, SEATS
I HAVE A 2014 DODGE GRAND CARAVAN AND THE AIR BAG STAYS ON I WAS DRIVING IN THE FREEWAY WHEN I NOTICED THE AIRBAG LIGHT STAYS ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384281December 20, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM
WHENEVER THE PASSENGER SLIDING DOOR UNLOCKS, THE ACTUATOR MAKES A LOUD BUZZING SOUNDS THAT IS HEARD BOTH INSIDE AND OUTSIDE THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383341December 14, 2020
ELECTRICAL SYSTEM
MY WINDOW VENT SWITCH IN DRIVER SIDE DOOR CAUGHT FIRE
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11378677December 9, 2020
POWER TRAIN
VAN HAS 29000 MILES. TRANSMISSION PAN AND TRANS COOLER LINES ARE LEAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378358December 7, 2020
AIR BAGS, SEATS
WHILE PARKED HEADREST ON PASSANGER SIDE FRONT SEAT DEPLOYED NO IMPACT TO VAN.ONLY SEAT THAT DEPLOYED .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376456November 26, 2020
ELECTRICAL SYSTEM, SEATS
TIRE PRESSURE WARNING LIGHT STUCK ON CONSTANTLY NOW BOTH FRONT SEAT HEAD RESTS HAVE POPPED OPEN LOUDLY ONE WHILE DRIVING AND THE OTHER WHOLE CAR TURNED OFF AND PARKED. CANNOT COMFORTABLE SIT IN SEAT ANY LONGER AND IF IT HAD POPPED WHILE I WAS IN THE SEAT I'D HAVE HAD NECK PROBLEMS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366993October 29, 2020
ELECTRICAL SYSTEM
WE OWN A 2014 DODGE GRAND CARAVAN WITH 41000 MILES ON IT THAT HAS BEEN STALLING WHILE DRIVING AT MOSTLY IN TOWN SPEEDS. NO POWER STEERING ASSIST , NO POWER BRAKE ASSIST. THIS VEHICLE IS EQUIPPED WITH HAND CONTROLS FOR A DISABLED DRIVER. WITH ONE HAND ON THE STEERING WHEEL AND ONE HAND ON THE BRAKE LEVER ALL YOU CAN DO IS COAST TO A STOP. YES THE SAME FAILURES AS THE 2008 THRU 2010 GRAND CARAVANS THAT WERE RECALLED. THE IGNITION SWITCH HAS A WEAK DETENT SPRING IN IT. WE HAD THE SWITCH AND BOTH KEYS REPLACED AT A LOCAL DEALERSHIP IN RURAL WISCONSIN THAT JUST HAPPENED TO HAVE THE SWITCH IN STOCK. THE SERVICE WRITER GOT INTO THE VEHICLE AND JIGGLED THE KEY WHICH SHUT OF THE IGNITION AND STATED YES THIS IS A BAD SWITCH JUST LIKE THE RECALLED ONES.. I HAVE CALLED CHRYSLER ASKING FOR THEM TO COVER THE COST OF $977.91 AND THEY JUST REPLY WITH " I AM SORRY BUT YOUR VEHICLE IS OUT OF WARRANTY"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366360October 26, 2020
SEATS
ON 10/26/2020 I GOT IN MY CAR THIS MORNING AND NOTICED MY HEAD RESTRAINT ON MY DRIVER SIDE JUST DEPLOYED OVERNIGHT. WHICH AT THE TIME I DIDN'T KNOW IT WAS DEPLOYED I THOUGHT I COULD FIX IT WHEN I GOT TO WHERE I WAS GOING BUT AFTER FURTHER RESEARCH THAT IS WHEN I FOUND OUT IT DEPLOYED AND IT WASN'T A SIMPLE FIX. SINCE IT IS A 2014 DODGE GRAND CARARAVAN 30TH ANNIVERSARY EDITION IT IS NOT UNDER WARRANTY. AFTER LOOKING UP ONLINE I SEE THIS IS A COMMON OCCURRENCE AND WONDER WHY THERE IS NO SAFETY RECALL. IT GOES BACK YEARS. THEY PUT A PLASTIC PIECE HOLDING A METAL PIECE UNDER ALL THAT PRESSURE AND THEY THINK IT WILL NOT GIVE WAY AND BREAK? I CAN'T IMAGINE IF I WOULD HAVE BEEN DRIVING WHAT WOULD HAVE HAPPENED. THAT WOULD HAVE SCARED ME FOR ONE AND WHAT COULD HAVE HAPPENED. IMAGINE DRIVING ALONG AND THIS THING POPS OUT AT THE BACK OF YOUR HEAD. DID IT MAKE A LOUD NOISE? WHAT WOULD YOU BE THINKING? WHAT WOULD YOU HAVE DONE? FROM WHAT I HAVE SEEN ONLINE IT WILL COST 900.00 TO REPLACE THIS WHICH WASN'T SUPPOSED TO DEPLOY UNLESS SOMEONE HIT THE REAR OF MY CAR. PLEASE DO SOMETHING ABOUT THIS AS I CAN'T AFFORD 900.00 TO FIX THIS. AND THEY NEED TO DO SOMETHING ABOUT THE PLASTIC THEY USE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363866October 12, 2020
AIR BAGS, SEATS
WHILE DRIVING ON THE INTERSTATE THE PASSENGER SIDE HEADREST DEPLOYED. MY SON WAS SITTING IN THE SEAT AT THE TIME AND LUCKILY WAS LEANING FORWARD AT THE VERY MOMENT IT EXPLODED OR THIS COULD HAVE BEEN A VERY DIFFERENT DESCRIPTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361023September 24, 2020
AIR BAGS
AIRBAG LIGHT IS ON HAVE NEVER BEEN IN A CAR ACCIDENT AND IT'S NOT SNOWING WHERE I'M AT THERE'S NO REASON IT SHOULD BE ON AND WHEN I MOVE THE SEAT BACK AND FORTH THE LIGHT WILL GO OFF OR ON WHEN ADJUSTING THE SEAT. AND THE CAR COULD BE STATIONARY OR MOVING WHEN I ADJUST THE SEAT FOR THE LIGHT TO GO ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360512September 22, 2020
STRUCTURE:BODY
WHEN DRIVING ON THE FREEWAY (40 MPH OR MORE) THE DRIVER AND PASSENGER SIDE DOOR TRIM FLIES OFF. THIS HAS HAPPENED TO 9 OUT OF THE 11 DODGE GRAND CARAVAN'S THAT WE OWN AND HAS HIT OTHER VEHICLES CAUSING THEM TO SWERVE. IF THIS HAPPENED ONCE OR EVEN TWICE I WOULDN'T THINK MUCH OF IT - BUT 3 OF THE DODGE GRAND CARAVANS WE ACTUALLY REPLACED THIS PIECE MORE THAN ONCE AND IT CONTINUES TO HAPPEN. I WOULD SAY THAT WE HAVE HAD AT LEAST 13 OF THESE FLY OFF IN THE PAST 2 YEARS FROM OUR 2014 - 2018 DODGE GRAND CARAVAN MODELS. THIS IS POTENTIALLY VERY DANGEROUS TO OTHER DRIVERS AND ESPECIALLY MOTORCYCLISTS AS IT IS A PROJECTILE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360551September 22, 2020
UNKNOWN OR OTHER
DRIVER SIDE DOES NOT GET HOT WITH HEATER. PASSENGER SIDE DOES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354546September 12, 2020
UNKNOWN OR OTHER
LAST NIGHT I WAS COMING HOME AND THE CAR TURNED OFF BY ITSELF WHILE I WAS WAITING FOR THE TRAFFIC LIGHT TO CHANGE SO I PLACED IT IN PARK AND STARTED IT AGAIN IT'S RUNNING BUT I'M NOT SURE WHAT HAPPENED AND CONCERNS ME BECAUSE THIS OUR FAMILY.(MY KIDS WERE IN TOO).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354317September 10, 2020
ELECTRICAL SYSTEM
SIDE DRIVER'S PASSENGER SLIDE DOOR WILL NOT UNLOCK OR OPEN. LOCK ON INSIDE WILL NOT MOVE. UNABLE TO UNLOCK WITH KEY FOB OR DRIVERS DOOR UNLOCK SWITCH. THIS CAN BE A SAFETY HAZARD WITH KIDS IN THE BACK. I ONLY HAVE A LITTLE OVER 60,000 MILES ON THE CAR THE CAR WAS PARKED IN THE DRIVE WAY. I WENT TO LOAD THE KIDS AND COULDN'T OPEN THE DOOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353692September 8, 2020
AIR BAGS, SEATS
ON FRIDAY 9/4/20 WHILE DRIVING MY MOTHER HOME THE DRIVER'S SIDE HEADREST EXPLODED SLAMMING INTO THE BACK OF MY HEAD! I WAS DRIVING 70 MPH ON TEXAS HWY 111 GOING EAST, NO COLLISION OF ANY KIND AND OUT OF THE BLUE IT EXPLODED.*DT*JB CONSUMER STATED SHE HAD A SEVERE HEADACHES, NECK, AND UPPER BACK PAIN.*JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11353287September 5, 2020
SEATS
ON 8/15/ 2020 MY PASSENGER SIDE HEADREST WENT OFF WHEN THE CAR WAS PARKED AND NOT RUNNING IN MY DRIVE WAY.NOW THE PAD PART IS SITTING FORWARD AND THE MIDDLE IS ALL OPENED UP VERY UNCOMFORTABLE TO SIT . I CALLED THE DODGE CHRYSLER AND THEY TOOK MY COMPLAINT WITH AND GAVE ME A CASE NUMBER 76999287 IN 48 HRS I HEARD BACK AND THEY WERE GOING TO SEND A INSPECTOR OUT TO ME TO DO A REPORT SO THIS HAPPENED ON 9/3/2020 I MET HIM AT ARE LOCAL DODGE DEALER AND HE DID A FULL INSPECTION. SO AT THIS TIME HE SAID HE WILL EMAIL ME A COPY OF THE REPORT I DO NOT HAVE THAT AT THIS BECAUSE IT IS ONLY BEEN A COUPLE OF DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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