Dodge Grand Caravan Complaints (1992)

255 consumer complaints on file.

#712621October 1, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SPECIALIST SAID LIFE EXPECTANCY IS 50,000 - 70,000 MILES. MADE HIGH PITCH WHINING NOISE GOING UP A HILL AND THEN WOULD NOT GO VERY FAST(APPROX 15 MPH) SPECIALIST SAID OVERDRIVE TRANSMISSIONS ARE RATED ON CUNSUMER REPORTS WEBISTE AS NOT VERY GOOD. CHRYSLER NOTIFIED AND NOT WILLING TO DO ANYTHING REGARDING PROBLEM. LOCAL DEALER STATES REBUILD A LOT DUE TO SEALS HARDENENNG AND NOT FLEXIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#849363September 30, 1999
ELECTRICAL SYSTEM:WIRING, VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR
THE AIR CONDITIONER/ HEADLIGHTS & RADIO FAILED TO WORK DUE TO THE ELECTRICAL HARNES SHORTING OUT. HAD IT REPAIRED AT DEALER. ALSO THE ELECTRIC MIRROR FELL OUT OF THE VISOR ONTO THE DRIVER'S LAP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#712306September 27, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING ON HIGHWAY WITH CRUISE CONTROL ON TRANSMITION SLIPED COUSING VEHICLE TO LOSE SPEED AND COME TO A STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#712310September 27, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS RECALLED BUT ABS CONTINUES TO FAIL DESPITE REPLACED CONTROLLER MODULE X2, PRIMARY AND SECONDARY SWITCHES. UPON BRAKING THE PEDAL VIRBRATES FOLLOWED BY ABS & BRAKE WARNING LIGHT TURN ON. ALSO REAR BRAKE LIGHTS STAY ON INTERMITTENTLY AFTER RELEASED BRAKE PEDAL OR ENGAGE THE PARKING BRAKE ( DEALER FOUND NO DEFECT ON NUMEROUS OCCASION )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#711811September 22, 1999
UNKNOWN OR OTHER
PEELING AND CHIPPING PAINT SINCE THE FIRST DAY THAT WE BOUGHT THE VAN THE VAN IS IN PERFECT CONDITION OTHER THAN THE PEELING AND FLAKING PAINT WHICH FROM WHAT I UNDERSTAND IS A PERSISTENT PROBLEM WITH DODGE VANS OF THE SAME YEAR AND COLOR. THE DEALER HAS BEEN ASKED TO CHECK TO SEE IF CHRYSLER TO INVESTIGATE THE POSSIBILITY OF GETTTING A NEW PAINT JOB BECAUSE WE ARE PLEASED WITH THE VAN IT SUITS ALL OUR NEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#782969September 8, 1999
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
CONSUMER DRIVING ON THE HIGHWAY, HIT AN OBJECT PUT A 1 1/2 IN HOLE AND RUPTURED THE GAS TANK, THE DESIGN DID NOT PROVIDE ADEQUATE SHIELD PROTECTION. *ET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#846978September 7, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN THE BRAKES ARE APPLIED PEDAL GOES TO THE FLOOR, RESULTING IN EXTENDED STOPPING DISTANCE, AND THE ABS LIGHT ILLUMINATES. MANUFACTURER WILL BE NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710165August 18, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
NO SUMMARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710126August 17, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE NOW ON THIRD TRANSMISSION. THE 604 OVERDRIVE TRANSMISSION EVIDENTLY HAS A MAXIMUM LIFE OF ABOUT 70,000 MILES, IF THAT MUCH. THE 604 IS PRONE TO FAIL AT ANY TIME. CHRYSLER/DODGE KNOWS THIS. THE DEALERS KNOW THIS. THE REPAIR SHOPS KNOW THIS. THE NHTSA SHOULD KNOW THIS. OUR BANK ACCOUNT CERTAINLY DOES. THE TRANSMISSION IS DEFECTIVE. IT IS NOT NECESSARILY A SAFETY DEFECT ALTHOUGH A COMPLETE FAILURE OF A TRANSMISSION WHEN NONE SHOULD REASONABLY BE EXPECTED COULD LEAD TO LOSS OF LIFE AND/OR PROPERTY. YOU SHOULD HAVE SEEN US TRY TO GET OUT OF THE WAY ON THE HIGHWAY WHEN OUR TRANSMISSION FAILED. IN THIS RESPECT, WE WERE LUCKY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#840878June 23, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
INTERMITTENTLY WHEN THE BRAKES ARE APPLIED PEDAL BECOMES HARD, RESULTING IN EXTENDED STOPPING DISTANCE. DEALER HAS NOT BEEN ABLE TO DUPLICATE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#706884May 26, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
ORIGINAL TRANSMISSION FAILED WHEN VEHICLE WAS PARKED AND WOULD NOT GO INTO GEAR. THE 2ND FAILED WHILE DRIVING, WENT FROM 35 TO 15 AND RPM WENT FROM 2 TO 5. HAD TO BE COAXED TO THE NEAREST PARKING LOT. THE 3RD, AT 113,500, IS PRESENTLY NOT SHIFTING PROPERLY, BUCKING, AND CUTTING OUT WHILE DRIVING, ALTHOUGH NOT ALL THE TIME. HAVE BEEN TOLD THERE IS NOTHING WRONG WITH THE 3RD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#706380May 10, 1999
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
FUEL RAIL PIPE THAT JOINS FUEL INJECTORS TO BOTH SIDES OF THE ENGINE STARTED SPRAYING FUEL ON VALVE COVERS. USED PARTS DEALERS IN THE PHOENIX AREA TELL ME THEY RECEIVE 3-4 CALLS PER WEEK FOR THIS PART. IT IS AVAILABLE NEW FROM THE DEALER ONLY AT A COST OF APPROXIMATELY $500 WITH ALL SEALS. SINCE SO MANY CARAVAN OWNERS SEEM TO BE EXPERIENCING THIS PROBLEM, THE NHTSA SHOULD LAUNCH AN INVESTIGATION INTO THIS POTENTIALLY EXPLOSIVE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#706295May 6, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
OVERDRIVE "O" RING BREAKS, CAUSES VEHICLE TO GO INTO LIMP MODE. REPLACED TRANSMISSION AT 85000, CURRENT TRANSMISSION IS GOING OUT AT 110000 MILES (25000 CURRENT MILES ON TRANSMISSION)- SAME CAUSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#836658April 12, 1999
SEATS, CHILD SEAT:HARNESS BUCKLE:INFANT
HARNESS STRAPS ON THE INTEGRATED CHILD SAFETY SEAT NO LONGER FUNCTION. THE LOCKING MECHANISM NO LONGER LOCKS THE HARNESS STRAPS IN PLACE. THE PROBLEM HAS BEEN REPORTED TO THE DEALERSHIP. PARTS ARE NOT AVAILABLE TO CORRECT THE PROBLEM WITH THE SEAT. THE BENCH SEAT WILL HAVE TO BE REPLACED TO CORRECT THE PROBLEM. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#704166March 8, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I BROUGHT TO THE ATTENTION OF THE LOCAL DODGE DEALER THAT THE ABS SYSTEM WAS RUNNING EXCESSIVELY, THEY CHECK IT OUT AND SAID THEY WASN'T ANYTHING ABNORMAL. ON 4-13-1995 MY BRAKES FAILED AND I BARELY AVOIDED A COLLISION. I BROUGH MY VEHICLE IN TO THE DEALER AND WAS INFORMED THAT 2 SWITCHES ON MY ABS SYSTEMS FAILED. IN JANUARY 1997 I RECEIVED RECALL 685 FROM CHRYSLER SAYING BRAKE FAILURE MAY OCCUR AND A SUBSTANTIAL INCRESE IN BRAKE PEDAL FORCE IS NEEDED TO STOP THE VEHICLE. THIS IS NOW THE PROBLEM WITH THE VEHICLE, BUT OF COURSE IT'S NOW PAST THE 100,000 MILES OF COVERAGE THAT CHRYSLER WOULD COVER THE REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#703046February 8, 1999
EQUIPMENT:MECHANICAL:CARRIER/RACK
MY WIFE, TERRIE WAS DRIVING EB ON A LOCAL INTERSTATE AT 65 MPH WHEN THE SPARE TIRE FELL ONTO THE ROADWAY FROM THE BOTTOM OF THE VAN. THE SPARE WAS ATTACHED TO THE BOTTOM REAR OF THE VAN. SHE DID NOT HIT ANY BUMPS OR DEBRI ON THE ROADWAY. UPON EXAMINATION OF THE DEVICE THAT HELD THE SPARE, IT WAS REVEALED THAT THE CABLE THAT HELD THE SPARE, WAS FRAYED AND BROKEN. LUCKILY NO ONE WAS TRAVELING IMMEDIATELY BEHIND HER, OR THE TIRE MAY HAVE "CRASHED" INTO THEIR VEHICLE OR ONCOMING TRAFFIC ON THE OPPOSITE SIDE OF THE INTERSTATE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#834181January 28, 1999
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
RECALL 97V079000; THE BOLT THAT HOLDS THE AIR CYLINDER FOR THE HATCHBACK SHEARED OFF, CAUSING THE DOOR TO FALL ON TOP OF CONSUMER. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#702344January 18, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ON 12/27/98 MY ANTI-LOCK LIGHT AND BRAKE LIGHT REMAINED ON. BRAKES HAD MINIMAL POWER AND STOPPING. NO DEALERS OPEN ON SUNDAY. MONDAY WENT TO NEAREST SERVICE CENTER, FIRESTONE MASTERCARE, 1/2 MILE FROM HOTEL IN PALM HARBOR, FL. AFTER DIAGNOSTICS OF ABS FAILURE, FIRESTONE CONTACTED SEVERAL DEALERS FOR THE PARTS. NO DEALER WOULD RELEASE THE PARTS TO A 'RESELLER'. NEAREST PART COULD BE SHIPPED FROM ATLANTA. I AGREED TO OVERNIGHT SHIPPING. NEXT DAY, NO PART. CHRYSLER WOULD NOT SHIP TO A 'RESELLER'. ONLY AN AUTHORIZED DEALER CAN MAKE THE REPAIR. I WAS HEADED BACK HOME TO ATLANTA, SO I DROVE WITHOUT THE ABS AND ONLY MINIMUM BRAKING. ON 12/31/98 TOOK VAN TO DEALER. ON 1/4/99 DEALER ORDERED PARTS. BY 1/8 NO PARTS AVAILABLE. PARTS FINALLY AT DEALER ON 1/14 OR 15. VAN FIXED AND RETURNED. MY CONCERN IS THAT 1) THE PARTS FOR THE BRAKE RECALL #685 WERE NOT AVAILABLE TO A RESELLER, AND THEN NOT AVAILABLE FOR 2 WEEKS TO THE DEALER. THEN ACCORDING TO THE DEALER, MY SERVICE RECORD INDICATED THAT THIS RECALL WAS SERVICED ON 08/11/97 AND 12/17/97. I DO NOT REMEMBER A PROBLEM WITH THE BRAKES AT EITHER OF THOSE TIMES, NOR DO I REMEMBER HAVING THE BRAKES FIXED. HOWEVER, IF THE ABS WAS FIXED, IT HAS NOW FAILED FOR A 2ND TIME!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#543355January 11, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
VEHICLE RECALL WORK ON ABS SYSTEM NOT COMPLETED DUE TO DEALER PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#701616December 27, 1998
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
COMPLETE FAILURE OF BRAKING OCCURRED W/O WARNING. SECOND FAILURE SINCE OWNING CAR. FIRST FAILURE HAD NO WARNING LIGHTS, BUT BRAKING TOOK APPROX. 100 FT. TO STOP CAR FROM 25 MPH. LATEST FAILURE OCCURRED 425 MILES FROM HOME IN PARKERSBURG, WVA. RENTED A CAR TO RETURN TO RICHMOND. TOOK LOCAL DEALER 14 DAYS TO GET PARTS FROM CHRYSLER. RETURNED RENTAL CAR TO PARKERSBURG ON DEC. 3, 1998 AND DROVE VAN BACK TO RICHMOND. CHRYSLER REIMBURSED US FOR RENTAL EXPENSES AND TOWING. REQUESTED THAT CHRYSLER REMOVE ANTI-LOCK BRAKING AND INSTALL STANDARD BRAKING, BUT THEY REFUSED. TALKED TO SEVERAL MECHANICS AND ALL CONFIRMED MY OPINION THAT THIS PARTICULAR SYSTEM USED BY CHRYSLER IN '91, '92, & '93 IS FLAWED IN DESIGN AND IT WILL ONLY BE A MATTER OF TIME BEFORE I OR A MEMBER OF MY FAMILY WILL BE FACED WITH COMPLETE BRAKE FAILURE AGAIN. THE NEXT TIME WE MAY NOT BE SO LUCKY! I FEEL THAT I CANNOT EXPOSE MY FAMILY TO THIS DANGER ANY LONGER, & THEREFORE MUST DISPOSE OF THIS VAN. SINCE THE NHTSA IS OBVIOUSLY AWARE OF THE NUMBER OF COMPLAINTS AND THE SAFETY IMPACT OF BRAKE FAILURE, I DO NOT UNDERSTAND WHY THERE HAS NOT BEEN A COMPLETE RECALL ON ALL CHRYSLER CARS EQUIPPED WITH THIS SYSTEM. YOUR COMMENTS WOULD BE APPRECIATED. YOU MAY CONTACT ME AT ANY TIME TO DISCUSS THE MATTER FURTHER. REGARDS, R. C. POAGE, JR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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