Dodge Grand Caravan Complaints (2011)

530 consumer complaints on file.

#11291620December 27, 2019
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SLIDING DOORS FAILED TO OPEN. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 144,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289288December 16, 2019
ELECTRICAL SYSTEM, ENGINE
WIRELESS IGNITION NODE (WIN) MODULE POSITION FAILS COMPROMISING THE ABILITY TO START THE ENGINE WITH KEY FOB. THIS WAS REPAIRED ONCE FOR 122 DOLLARS. THREE MONTHS LATER, DEALERSHIP WANTS 1200 TO FIX IT. VEHICLE WAS STATIONARY AND TOW TRUCK WAS REQUIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287906December 9, 2019
ELECTRICAL SYSTEM
VAN LOST ALL POWER MULTIPLE LIGHTS COME ON AND DASH HAD TO GET TOWED 200 MILES EVERYTHING IS POINTING TO THE TIPM TOTALLY INTEGRATED POWER MODULE BEING BEING BAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280263November 15, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
IT STARTED WITH MY VEHICLE NOT STARTING INTERMITTENTLY. AS THE PROBLEM GOT WORSE AT FIRST WE THOUGHT IT MAY BE THE FUEL PUMP. AFTER EXTENSIVE SEARCHING IT WAS REVEALED TO BE A FAULTY TIPM MODULE THAT CAUSES ISSUES WITH THE FUEL SYSTEM. I CONTACTED DODGE AND THEY VALIDATED THAT THEY ARE AWARE OF THE PROBLEM. THERE HAS BEEN RECALLS LISTED FOR MOST VEHICLES WITH THIS SAME MODULE, HOWEVER NOT FOR THE DODGE GRAND CARAVAN, I DO NOT UNDERSTAND WHY. THE ISSUE HAS NOW ESCALATED. WHILE DRIVING IN THE PITCH DARK TO WORK THE VEHICLE STARTED ACTING FUNNY, THEN ALL POWER SHUT OFF, STEERING LOCKED, FOB LOCKED IN IGNITION, NO LIGHTS, NO BLINKERS, RIGHT IN THE MIDDLE OF THE ROAD WHILE DRIVING. I HAD JUST DROPPED OFF MY SON SO GLAD HE WASN'T WITH ME. IT SEEMS THE PROBLEM ALL GOES BACK TO THE TIPM WHICH HAS BEEN DRAINING MY BATTERY AND CAUSING OTHER ELECTRICAL ISSUES. THIS IS A SAFETY HAZARD. I CONTACTED DODGE AND THEY REFUSE TO DO ANYTHING TO HELP BECAUSE MY VEHICLE IS "OUTSIDE THE WARRANTY". I EXPLAINED HOW THIS PROBLEM DOESN'T EVEN START UNTIL APPROX. 70,000 MILES(I'M CURRENTLY AT 60,000). BEYOND THAT THE WARRANT Y WAS EXPIRED WHEN I PURCHASED IT USED FROM THE DODGE DEALER 3 YEARS AGO. I'VE CONTACTED DODGE NUMEROUS TIMES AND NO ONE OF ANY STATURE WILL EVEN TALK TO ME SINCE THE CASEWORKER CALLED THE CASE "CLOSED" BASED ON THE WARRANTY. I THINK THIS IS IMMORAL ON THE PART OF DODGE BEING THAT THIS HAS BEEN A PERSISTENT PROBLEM WITH THESES MODULES THAT GOES AS FAR BACK AS 2010, YET THEY CONTINUED TO USE IT. I PURCHASED THIS VEHICLE SO MY WIFE CAN MOVE MY CHILD AROUND SAFELY, AND AM SCARED TO EVEN LET HER DRIVE IT. AT THE MOMENT NO ONE IS DRIVING IT BECAUSE IT DIED ON THE ROAD AND SMELLS LIKE THE ELECTRICAL SYSTEM WAS BURNING. I AM CURRENTLY LOOKING FOR A WAY TO FIX THIS ISSUE. THE ESTIMATED COST OF REPAIR IS AROUND $2,000.00.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278826November 8, 2019
FUEL/PROPULSION SYSTEM
AFTER VEHICLE SITS FOR A PERIOD OF TIME ESPECIALLY WHEN IT IS COLD OR WET OUT THE VEHICLE WILL CONTINUE TO TURN OVER WITHOUT STARTING THE FUEL PUMP RELAY IS NOT OPPERATING AT ALL TIMES AS IT'S FAULTY WITH NO WAY TO REPLACE IT AS IT IS NOT SEPARATE ENTITY FROM THE TIPM CIRCUIT BOARD. SO THERE ARE DAYS WHERE THE VEHICLE IS NOT DRIVABLE AS IT WILL NOT START DO TO THE PROBLEM OF NO FUEL BEING INJECTED INTO THE ENGINE DUE TO A BAD OR FAULTY FUEL PUMP RELAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278637November 7, 2019
SEAT BELTS
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE SEAT BELT IN THE CENTER ROW OF THE VEHICLE WAS INOPERABLE. THE CONTACT STATED THAT THE BUCKLE FAILED TO LATCH SECURELY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. GARY MILLER CHRYSLER DODGE JEEP RAM (5746 PEACH ST, ERIE, PA 16509, (814) 868-3635) WAS CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER ANY WARRANTIES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 91,794.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278297November 5, 2019
ENGINE
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE ENGINE FAILED. SHE NOTICED SMOKE UNDER THE HOOD WHILE DRIVING AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO LOCATED FAILURE CODE: P0302, WHICH INDICATED THAT THE ENGINE SOLENOID HEAD NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE WARRANTY EXTENSION FOR THE ENGINE REPLACEMENT AND THE REPAIR ONLY COVERED 150 MILES AND 10 YEARS. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE FAILURE MILEAGE WAS 153,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278133November 4, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE EXPERIENCED A LOSS OF POWER. THE CONTACT MANAGED TO MOVE THE VEHICLE TO THE SHOULDER OF THE ROAD AND TURNED OFF THE ENGINE. THE VEHICLE FAILED TO RESTART. AAA TOWED THE VEHICLE TO TOM AHL CHRYSLER, DODGE, JEEP, RAM (617 KING AVE, LIMA, OH 45805, (419) 909-6322) WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED FUSE BOX POWER MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 68053361. THE CONTACT WAS ADVISED TO CALL NHTSA. THE CONTACT ALSO REFERENCED NHTSA ACTION NUMBER: DP14004DP14004(ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 140,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277770November 3, 2019
FUEL/PROPULSION SYSTEM
MY DODGE GRAND CARAVAN IS HARD TO START. SOMETIMES IT CRANKS FOR MINUTES WITHOUT STARTING, LIKE IT'S OUT OF GAS. THEN IT WILL START AND RUN FINE. SOMETIMES IT STARTS, BUT CHUGS AND DIES RIGHT AWAY. THIS HAS HAPPENED SEVERAL TIMES IN THE MONTH OF OCTOBER 2019 BUT IT WAS WORSE ON 10/27/19. OTHER 2011 MODELS HAVE HAD RECALLS FOR THE TIPM, THE GRAND CARAVAN HAS NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277098October 30, 2019
UNKNOWN OR OTHER
WHILE I WAS SLIGHTLY ACCELERATING FROM A STOP LIGHT AND TURNING AROUND A CORNER GOING 5-10 MPH MY DRIVERS SIDE QUARTER WINDOW EXPLODED AND THE DRIVERS SIDE NEAR PASSENGER WINDOW SHATTERED. I WAITED FOR LAW ENFORCEMENT TO ACCESS THE SCENE TO SEE IF SOMETHING HIT MY CAR AND THEY CONCLUDED THAT NOTHING ENTERED OR EXITED MY VEHICLE. THEY ADVISED ME TO CONTACT DODGE ABOUT DEFECTIVE WINDOWS BECAUSE THERE WAS NOTHING ELSE THAT CAUSED THIS AND NO DAMAGE TO THE VAN OTHER THAN THE WINDOWS. DODGE IS NOT ASSUMING ANY RESPONSIBILITY AND IS DENYING REIMBURSEMENT. THIS SHOULD NOT BE ABLE TO HAPPEN. UPON RESEARCHING IF THIS HAS HAPPENED TO ANYONE ELSE IT APPEARED TO HAPPENED TO SEVERAL OTHER PEOPLE. THIS IS A HUGE SAFETY CONCERN. MY CHILDREN WERE IN THE BACK SEAT. MY DAUGHTER HAD SHATTERED GLASS ALL OVER HER WITH GLASS DOWN HER SHIRT AND SHE WAS SCREAMING. MY VEHICLE IS OLDER BUT CLEARLY IF THIS IS A 'NORMAL' THING TO HAPPEN FOR A VEHICLE THIS AGE THEN ALL DODGE VEHICLES SHOULD BE TAKEN OFF THE ROAD AT A CERTAIN AGE/MILEAGE. I WAS MORE THAN WILLING TO DO ANYTHING NECESSARY FOR DODGE TO INSPECT THE VEHICLE BUT KEPT GETTING TOLD THAT THEY WERE PROCESSING THE CLAIM AND THAT THERE WAS NOTHING MORE THEY NEEDED FROM ME. WHEN THEY CALLED TO TELL ME THEY DENIED MY CLAIM THEY ACTED LIKE THEY DID NOT HAVE ENOUGH EVIDENCE TO SHOW THAT THEY WERE AT FAULT BECAUSE AN INSPECTION WAS NOT DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277005October 29, 2019
ELECTRICAL SYSTEM, POWER TRAIN
ANYBODY OUT THERE WITH A HUMAN SENSE , LISTEN UP I WAS STRANDED ON THE ROAD MILES AWAY FROM ANY SORT OF AID THIS VAN JUST DIE , I TRY TO STARTED MULTIPLE TIMES BUT IT DIDN'T WORK FINALLY I HAD A TOW TRUCK PICK UP THE VEHICLE , WHICH WAS VERY EXPENSIVE. JUST TO TELL ME THAT THERE IS A FACTORY MALFUNCTION IN THE ELECTRICALL SYSTEM EVER SINCE HAS BEEN DYING AND SOMETIMES TURNING ON EVENTUALLY, THIS IS NOT A RELIABLE CAR FOR A FAMILY , THERE HAS TO BE A RECALLL IT'S NOT RIGHTTT THIS BIG MANUFACTURING DO A BAD JOB AND WE PAY FOR IT BIG TIME I HAVE CHILDREN LITTLE BABIES .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270459October 23, 2019
ENGINE
TL* THE CONTACT OWNED A 2011 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, IT WOULD NOT START AND THE BRAKE WARNING INDICATOR ILLUMINATED. A BYSTANDER ASSISTED WITH JUMPSTARTING THE VEHICLE. THE CONTACT NOTICED AN ABNORMAL POPPING NOISE AND, WITHIN SECONDS, FLAMES APPEARED UNDER THE HOOD OF THE VEHICLE. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FLAMES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THERE WERE NO INJURIES. THE CONTACT CALLED HER INSURANCE COMPANY TO HAVE THE VEHICLE INSPECTED, BUT WAS INFORMED THAT HER INSURANCE COVERAGE HAD EXPIRED. THE HOOD AND DRIVER'S SIDE OF THE VEHICLE WERE DAMAGED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 132,000.*DT*DT *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11267774October 10, 2019
UNKNOWN OR OTHER
HAVING PROBLEMS STARTING MY GRAND CARAVAN. IT IS AN INTERMITTENT PROBLEM THAT HAS BEEN GETTING WORSE. THE STARTER JUST CRANKS BUT THE VAN DOES NOT TURN OVER. THEN OUT OF NOWHERE IT FIRES UP. I TOOK IT TO THE MECHANIC AND THEY COULDN'T DUPLICATE THE PROBLEM. THEN WHEN I GOT IT BACK IT STARTED HAPPENING AGAIN. REVIEWING ONLINE QUERIES IT SEEMS CAN BE A FAULTY TIPM MODULE, SOMETHING WITH THE FUEL SYSTEM RELAY. I'VE SEEN MANY POSTS WITH THIS ISSUE YET THERE SEEMS NO RECALL FOR THE PART, THUS THIS COMPLAINT. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258927September 30, 2019
ENGINE, POWER TRAIN
I HAVE HAD MY VAN NOW FOR ABOUT 700 MILES, WE BOUGHT IT USED FROM A LOCAL DEALERSHIP. I RAN THE VAN THROUGH AN AUTOMATIC CAR WASH, AND WHEN I PUT THE VAN BACK INTO GEAR AND BEGAN TO MOVE THE CHECK ENGINE LIGHT CAME ON. SO I TURNED OFF THE VAN HOPING TO RESET THE CHECK ENGINE LIGHT AND THE VAN DID NOT WANT TO START BACK UP. (AT THIS POINT I AM IN A ALLEY WITH ONE WAY TRAFFIC) FINALLY I GOT THE VAN TO START BUT THE CHECK ENGINE LIGHT WAS STILL ON WHEN I PUT IT INTO GEAR IT SPUTTERED AND THEN STOPPED IT GAVE A RED LIGHT WITH A BOLT THROUGH IT AND ALSO THE OIL LIGHT CAME ONE. AGAIN I TRIED SEVERAL TIMES TO START THE VEHICLE AND FINALLY GOT IT TO GO AGAIN. THEN WHILE DRIVING DOWN THE ROAD IT BEGAN SHIFTING ON ITS OWN, IT IS AN AUTOMATIC BUT THE 1, 2, 4, 3 , 2 , 1 GEARS BEGAN SHOWING AN FINALLY IT STALLED, LUCKY I WAS ABLE TO COAST INTO A PARKING LOT. THIS VEHICLE IS NOT TRUST WORTHY. PLEASE INVESTIGATE THIS ISSUE. I DO HAVE SOME VIDEO OF THESE THINGS HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258015September 25, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
MY CAR KEPT STALLING AND CUTTING OFF. IT WOULD CUT OFF AT TIMES WHILE DRIVING ON BUSY CITY STREETS, JUST BEFORE TOTALLY SHUTTING DOWN.THOUGHT IT WAS THE BATTERY AND HAD THAT REPLACED. NOTHING ELSE WAS READING AS AN ISSUE THAT WOULD CAUSE THIS PROBLEM. I KNEW IT WAS LARGER PROBLEM WHEN I WAS UNABLE TO JUMP START MY VEHICLE OR FEED IT GAS USING THE PEDAL. CAR NO LONGER STARTS. APPARENTLY I NO LONGER HAVE POWER TO MY FUEL PUMP, AND THE RELAY IS INTEGRATED INTO THE FUSE BOX. UPON DOING SOME RESEARCH THIS IS A COMMON ISSUE THAT CAUSES THE VEHICLE TO RANDOMLY SHUT OFF. DEALERSHIPS WANT $1200 TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257288September 23, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
FOR SEVERAL MONTHS NOW I HAVE DEALT WITH A PROBLEM WITH THE FUEL PUMP NOT TURNING OFF AFTER THE VEHICLE HAS BEEN SHUT OFF. IT HAS DRAIN THE BATTERY DEAD. NOW IT HAS EVOLVED INTO A PROBLEM WHERE THE CAR IS STALLING AND SHUTTING CAR SYSTEMS DOWN WITHOUT NOTICE. THANK GOODNESS I WAS NOT MOVING WHEN IT STALLED. IT APPEARS IT IS A PROBLEM WITH THE FUEL PUMP MODULE RELAY. DODGE NEEDS TO FIX THIS PROBLEM. THIS IS A MAJOR SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255655September 16, 2019
ELECTRICAL SYSTEM
THE 2011 DODGE CARAVAN TIPM MODULE CAUSING AL TYPE OF ISSUES, THESE ISSUES ARE KNOWN BY DODGE/CHRYSLER IS THERE A RECALL FOR THIS WELL DOCUMENTED FAULTY PART THIS PART CAN SINGLE HANDEDLY DISABLE AND OPERATION. THE ENGINE WONT START BECAUSE FUEL PUMP NOT ENGAGING THE VAN WONT SHIFT OUT OF PARK, THE AC FAN TURNS ON WHEN IT FEELS LIKE, THE TIPM CONTROLS PRETTY MUCH EVERYTHING ITS A $1500 THE INTERNET IS FULL OF COMPLAINTS I DON'T UNDERSTAND HOW THIS ISN'T A RECALL I JUST TRIED TO SEE IF DODGE COULD ORDER ONE COST WAS $1500 FOR PART AND INSTALL THE BEST PART WAS IS THEY ARE BACKORDERED AND NO ETA FOR PART THIS PART GOES BAD YOUR VEHICLE IS USELESS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255094September 12, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE THE CONTACT'S WIFE WAS DRIVING APPROXIMATELY 30 MPH, THE VEHICLE DID NOT RESPOND APPROPRIATELY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT DEPRESSED THE BRAKE PEDAL ALL THE WAY TO THE FLOORBOARD, BUT THE VEHICLE STILL FAILED TO RESPOND. AS A RESULT, THE DRIVER REAR ENDED ANOTHER VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED A SORE ANKLE, WHICH WAS EXAMINED BY A MEDIC, BUT THERE WERE NO SERIOUS INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE SUSTAINED FRONT END DAMAGE, BUT WAS NOT DESTROYED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 138,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11253169September 4, 2019
FUEL/PROPULSION SYSTEM
INTERMITTENT STARTING PROBLEMS, WILL JUST KEEP CRANKING AND NOT TURN OVER. PROBLEM CONTINUES TO HAPPEN MORE OFTEN OVER TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252388August 30, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE CARAVAN VEHICLE WOULD NOT IMMEDIATELY START OWNER BECAME STRANDED FUSE FAULTY, ELECTRICAL FAULT THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE ENGINE THE VEHICLE WOULD NOT IMMEDIATELY START. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER JIM RIEHO JEEP(32899 VAN DYKE, WARREN MI.) WHO REPLACED THE STARTER BUT THE FAILURES CONTINUED TO OCCUR. THE CONTACT DISCOVERED A TSB(08-02411 REV-A) RELATED TO THE FAILURE WHICH REFERENCED THE M27 FUSE REPAIR. THE M27 FUSE WAS PULL OUT AND RESET AND THE FAILURE WAS CORRECTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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