Dodge Grand Caravan Complaints (2016)

1,002 consumer complaints on file.

#11231812July 14, 2019
SERVICE BRAKES, POWER TRAIN, UNKNOWN OR OTHER
OWNED DODGE GRAND CARAVAN RT 2016 ONE YEAR SLIDING DOOR ON DRIVER SIDE STOPPED WORKING FROM ONE DAY TO NEXT. THEN DRIVING DOWN HILL FROM FREEWAY, BRAKES MADE A LOUD SCREECHING SOUND AND THE WHOLE VAN WAS SHAKING I THOUGHT I WAS GONNA LOOSE CONTROL I REPLACE NEW BRAKES AND DRUM ITS BETTER BUT STILL SHAKY GOING DOWN HILL. AFTER MONTH OF OWNING THE CAR I COULD FILL A LIL MISFIRE WHEN I GIVE A LIL GAS BUT JUST THOUGHT ITS AN RT HAS POWER. WELL RECENTLY MY VAN BEEN IN THE SHOP TWICE FOR THE SAME PROBLEM CHECK ENGINE LIGHT CAME ON SHOWS ITS MISS FIRING (IGNITION COILS) AND SPARKPLUGS NEEDED TO BE REPLACED. WELL WE REPLACE ALL SPARK PLUGS AND 1 IGNITION COIL BECAUSE THE OTHER COILS WERE STILL GOOD. THINGS WERE GOOD AND DROVE AROUND FOR 3 WEEKS THEN CHECK ENGINE LIGHT COMES AGAIN. CODE STILL SHOWS IGNITION COIL NEED TO BE REPLACE. THIS TIME REPLACE ALL 6 IGNITION COIL, GUESS WHAT I JUST PICKED UP MY VAN TODAY AND 10 MIN OF DRIVING BACK HOME CHECK ENGINE LIGHT COMES ON AGAIN. TOOK IT BACK TO THE MECHANIC IT STILL MISS FIRING IGNITION COILS. I ABOUT READY TO THROW THIS VAN AWAY. THIS VAN IS ONLY 3 YEARS OLD HOW COULD IT POSSIBLY HAVE THIS MUCH PROBLEMS. IN ADDITION WHEN I TURN ON MY SIGNAL LIGHT ON TO GO RIGHT OR LEFT MY WIPERS WILL GO OFF TOO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231259July 12, 2019
STRUCTURE:BODY
BOTH LEFT AND RIGHT PASSENGER SLIDING DOOR LOCKS CAN JAM IN THE LOCKED POSITION MAKING IT IMPOSSIBLE TO OPEN THE DOOR. THIS HAS HAPPENED RANDOMLY TO EACH DOOR WITH NO KNOWN CAUSE. THIS COULD BE A SERIOUS SAFETY PROBLEM IF PASSENGERS CANT EGRESS IN AN EMERGENCY AND IT COSTS SEVERAL HUNDRED DOLLARS TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231002July 11, 2019
UNKNOWN OR OTHER
3 YEAR OLD VAN, PURCHASED NEW, LESS THAN 100K MILES, TRANSMISDON DIED & CAR IS OUT OF WARRANTY. NO HELP FROM DODGE OR DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230873July 10, 2019
UNKNOWN OR OTHER
BOTH THE DRIVER SIDE AND PASSENGER SIDE REAR POWER SLIDING DOORS WILL NOT OPEN MANUALLY OR VIA THE POWER BUTTONS ON THE KEY. THE DRIVER SIDE REAR DOOR DID STOPPED OPENING AT 38K MILES AND THE PASSENGER SIDE REAR DOOR STOPPED WORKING AT 46K. THIS IS A SAFETY ISSUE AS WE HAVE CHILDREN IN CARSEATS, AND WE CANNOT OPEN THE DOORS TO REMOVE THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230888July 10, 2019
UNKNOWN OR OTHER
WE HAVE A 2016 DODGE GRAND CARAVAN THAT HAS BEEN DIAGNOSED BY A MECHANIC TO NEED A REAR AC EVAPORATOR INSTALLED AT A COST OF OVER $1000.00. THIS IS UNACCEPTABLE AS WE WERE TOLD IT IS A KNOWN MOPAR PROBLEM. AS THE HEAD OF HOUSEHOLD FOR A FAMILY OF FIVE, I DON'T KNOW WHERE TO FIND THIS AMOUNT OF MONEY FOR THE REPAIR. THIS VAN WAS PURCHASED TO ACCOMMODATE OUR 17 YEAR OLD SON WITH DUCHENNES MUSCULAR DYSTROPHY. HE CANNOT RIDE IN THIS VEHICLE WITH THE AMOUNT OF HEAT SUMMER BRINGS. WE DON'T KNOW WHAT TO DO...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230909July 10, 2019
STRUCTURE:BODY
DRIVER SIDE SLIDING DOOR IS STUCK IN LOCK POSITION AND CANNOT BE MANUALLY OR OTHERWISE UNLOCKED FROM THE INSIDE OR OUTSIDE. JUST HAPPENED ONE DAY NOTHING SPECIFICALLY TRIGGERED THE DOOR TO BE STUCK. THE VEHICLE WAS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229987July 8, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
RET'D FROM A WEEK LONG TRIP INTO MY DRIVEWAY, READY TO UNLOAD CLOTHES, ETC. DRIVER SIDE SLIDING DOOR WOULD NOT ACTIVATE, NOR COULD I OPEN IT MANUALLY. TRIED, TRIED, TRIED - BOTH MANUALLY AND WITH KEY FOB & WITH BUTTON ABOVE DASH, TO NO AVAIL. IN EARLY AM LEFT MILITARY FACILITY LODGING IN INDIANA - NO PROB. TOOK TO LOCAL HERTRICH DEALER POCOMOKE CITY, MD. INDICATED 'ACTUATOR' AT A COST OF OVER $700. DECIDED TO CHECK RECALL POSSIBILITY AS A TRUE SAFETY PROBLEM IF MY GREAT GRAND CHILDREN WERE INSIDE. STARTED COPYING ALL THE 2019 COMPLAINTS ONLY TO FIND OUT THAT OUT OF 222 COMPLAINTS THE LARGE MAJORITY ARE RELATED TO THIS PROBLEM. SURELY DODGE SHOULD PUT OUT A RECALL. SUDDEN, UNEXPECTED, HAD BOUGHT 2016 DODGE AS USED CAR W/REMAINING WARRANTY. HAD TO FIX PASSENGER SIDE DOOR WHILE STILL UNDER WARRANTY BECAUSE OF A GROWLING SOUND IN MID 2017. HERTRICH DODGE CAN PROVIDE THOSE DETAILS. YES, I WANT THIS COVERED, AFTER SEEING ALL THE COMPLAINTS JUST IN 2019. WILL INFORM MY DODGE DEALER RE THIS COMPLAINT & AWAIT A RECALL SURELY! CAR HAS OVER 79K MILES. AT 81, DON'T NEED SOMEONE KILLED OR INJURED ON MY WATCH BECAUSE THEY CANNOT EXIT IN AN EMERGENCY! 7/2/19 - AM LVG LODGING FINE; HOME IN DRIVEWAY IT OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229864July 7, 2019
ELECTRICAL SYSTEM
THE SLIDING DOOR BEHIND THE DRIVER'S SEAT IS PERMANENTLY LOCKED. IT DOESN'T UNLOCK WITH THE KEY NOR DOES IT UNLOCK MANUALLY. THIS IS A SAFETY HAZARD AS IF I WERE TO BE IN AN ACCIDENT, THE KIDS CANNOT GET OUT OF THE CAR SAFELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229101July 2, 2019
POWER TRAIN
THE VEHICLE WAS IN MOTION BUT WOULDNT SHIFT WOULD JUST TAKE THE RPMS TO 7000. THE TRANSMISSION WAS GETTING SO HOT IT WAS MAKING MY TEMPERATURES GAUGE FOR MY ENGINE RISE. I PULLED OFF ON EXIT 92 ON 81 SOUTHBOUND BY THE TIME THE VEHICLE CAME TO A STOP I WAS SEEING FLAMES COMING OUT FROM THE FLOORBOARD. I BOUGHT THE VEHICLE CERTIFIED PREOWNED BUT I NEVER RECIEVED A RECALL FOR THE TRANSMISSION PUMP AS IT SHOWS THERE IS ONE ON THIS WEBSITE. MY VEHICLE IS A TOTAL LOSE AND IT COMPLETELY BURNED MY VEHICLE BY THE TIME THE FIRE DEPARTMENT GOT THERE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11229062July 2, 2019
ELECTRICAL SYSTEM
LEFT SIDE SLIDING DOOR LOCKING ACTUATOR WILL NOT UNLOCK WITH KEYFOD, OVERHEAD DOOR OPEN BUTTON OR EVEN THE MANUAL BUTTON. SO THE DOOR WILL NOT OPEN AT ALL STUCK SHUT AND LOCKED. THIS IS A SAFETY ISSUE DUE TO IF THERE IS AN EMERGENCY AND YOU NEEDED TO GET SOMEONE OUT OF THAT SIDE THEY ARE STUCK. THIS JUST ALL OF A SUDDEN HAPPENED. THERE WAS NOT WARNING OR NOISE MADE. HERE IS A LINK TO A BLOG WITH TONS OF PEOPLE WITH SAME PROBLEM. I HAVE ONLY 56600 MILES ON MY VAN.HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T41910_DS866499
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228657July 1, 2019
UNKNOWN OR OTHER
DRIVER SIDE REAR DOOR LOCK , WANT OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222965June 27, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
BOUGHT THE CAR USED A YEAR AGO. IT HAS 57,578 MILES ON SPEEDOMETER. DRIVER SIDE SLIDING DOOR LOCKED SHUT, WILL NOT OPEN FROM INSIDE, OUTSIDE OR REMOTELY. JUST DROVE IN DRIVEWAY AND PARKED AND IT WILL NOT OPEN. FIVE MINUTES BEFORE IT OPENED AND CLOSED FINE AS WE HAD BEEN SHOPPING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222450June 25, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2016 DODGE CARAVAN. WHILE DRIVING ON THE HIGHWAY, THE ENGINE MADE A LOUD NOISE AND SHUT OFF. ALL POWER TO THE VEHICLE, INCLUDING THE POWER STEERING, WAS INOPERABLE. THE CONTACT HAD TO GUIDE THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION FAILED. THE MECHANIC ALSO STATED THAT THERE WAS AN UNKNOWN RECALL FOR THE FAILURE AND REFERRED THE CONTACT TO BETTENHAUSEN CHRYSLER DODGE JEEP RAM (8355 W 159TH ST, TINLEY PARK, IL 60477, (708) 532-2665). THE DEALER DIAGNOSED THAT THE TRANSMISSION PUMP FRACTURED AND DAMAGED THE TRANSMISSION. THE PUMP WAS NOT COVERED BY THE RECALL; THEREFORE, THE CONTACT HAD TO PAY FOR THE REPAIRS. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222101June 24, 2019
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 40 MPH, THE CHECK ENGINE WARNING INDICATOR SUDDENLY ILLUMINATED AND THE VEHICLE WOULD NO LONGER ACCELERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222326June 24, 2019
ELECTRICAL SYSTEM
DRIVER SIDE REAR PASSENGER DOOR RANDOMLY FROZE AND STOPPED WORKING AND IS STUCK IN A LOCKED MODE. MANUAL BUTTON WILL NOT RELEASE DOOR AND ALSO ALL CONTROLS ON REMOTE, DOOR PANEL OR BUTTON ON CEILING WILL NOT OPEN DOOR. SAFETY ISSUE IF GRANDKIDS OR PASSENGERS CAN'T EXIT THROUGH DOOR IN AN EMERGENCY. THIS SHOULD BE A SAFETY RECALL. IT'S NOT COVERED UNDER WARRANTY AND IS A SAFETY ISSUE. MULTIPLE COMPLAINTS FROM OTHERS AND DODGE DOES NOTHING TO RESOLVE THE ISSUES $1300 REPAIR TO FIX ON A 2 YR OLD CAR IS RIDICULOUS. PLEASE MAKE THIS A SAFETY RECALL, I AM AFRAID TO TAKE PASSENGERS IN MY VAN FOR GOD SAKE. I DIDN'T BUY A VAN TO NOT DID USE IT, BUT I HAVE NO MONEY TO FIX IT AND I AM LOCKE INTO AN EXPENSIVE CAR PAYMENT NOT EXPECTING TO HAVE EXPENSIVE REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222340June 24, 2019
STRUCTURE:BODY
THE DRIVER'S SIDE PASSENGER DOOR IS STUCK IN THE LOCKED POSITION. THE DOOR WILL NOT OPEN MANUALLY OR ELECTRONICALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221985June 23, 2019
UNKNOWN OR OTHER
PASSENGER SIDE SLIDING DOOR LOCK IS STUCK IN THE LOCKED POSITION. IT WILL NOT UNLOCK WITH THE KEY FOB OR BY MANUALLY UNLOCKING. IT HAS WORKED FINE FOR THE 2 AND 1/2 YEARS WE HAVE HAD THE VEHICLE AND THEN IT SUDDENLY STOPPED WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221875June 22, 2019
AIR BAGS, ELECTRICAL SYSTEM
ON JUNE 21 2019 MY WIFE AND I DROVE TO OUR IVF DOCTORS APPOINTMENT FROM OUR HOME IN WACO TEXAS TO HOUSTON TEXAS. ON OUR TRIP BACK HOME THE AIR BAG LIGHT CAME ON AS SHE WAS DRIVING OUR 2016 DODGE GRAND CARAVAN. SHE TOOK A PICTURE OF THE DASHBOARD THE LIGHT WENT OFF MAYBE ABOUT 30 MINUTES WHILE DRIVING AND WE NOTICED THE LIGHT OF THE AIRBAG CAME ON SEVEN TIMES MORE WHILE WE WERE DRIVING ON OUR WAY HOME. WE WOULD LIKE LEGAL ADVICE PLEASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221657June 21, 2019
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR FAILED TO OPEN OR CLOSE ELECTRONICALLY OR MANUALLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 58821087. THE CONTACT WAS REFERRED TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 39,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221776June 21, 2019
UNKNOWN OR OTHER
THE ACTUATORS IN BOTH SLIDING DOORS HAVE FAILED. THE DRIVER'S SIDE SLIDING DOOR WILL NOT UNLOCK AND CANNOT BE OPENED. THE PASSENGER SIDE SLIDING DOOR CANNOT BE LOCKED. THIS IS A SAFETY ISSUE. WE NEED TO EXIT THE CAR WHEN NEEDED AND NOT WORRY ABOUT WHETHER THE DOORS WILL OPERATE. LIKEWISE, WE NEED TO HAVE CONFIDENCE THAT OUR CAR IS LOCKED AND THAT NO ONE CAN ENTER WHILE WE'RE IN IT OR WHILE IT'S PARKED. THE REPAIR FOR THIS PROBLEM IS OVER $2000.00. I HAVE COME TO LEARN THAT THIS IS A KNOWN PROBLEM TO DODGE AND YET THEY HAVE NOT TAKEN CARE OF IT! THEY SHOULD RECALL THESE VANS AND PROVIDE A FIX. *DT CONSUMER HAD THE VEHICLE REPAIRED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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