Dodge Grand Caravan Complaints (2016)

1,002 consumer complaints on file.

#11241781August 5, 2019
ELECTRICAL SYSTEM
ABOUT 6 MONTHS AGO, THE REAR PASSENGER DOOR BEGAN TO STOP RESPONDING TO THE KEY FOB, BUT COULD STILL BE LOCKED/UNLOCKED MANUALLY. IT MADE A BUZZING NOISE ONE DAY THEN STOPPED OPENING ALTOGETHER. WE DECLINED THE REPAIR BECAUSE WE WERE QUOTED OVER $3000!!!! WE ONLY HAVE ABOUT 55,000MILES ON THE VAN. THE DEALERSHIP ACKNOWLEDGED THAT THIS IS A COMMON PROBLEM ON DODGE CARAVANS AND COULD DO NOTHING ABOUT IT. TODAY, THE DRIVER PASSENGER DOOR HAS BEGUN MAKING A BUZZING NOISE AND WE WILL HAVE TO GET IT REPAIRED, OR NO ONE WILL BE ABLE TO GET IN OR OUT OF THE BACKSEAT SAFELY. I HAVE BEEN TO SEVERAL FORUMS ABOUT JUST THIS THING ASKING HOW TO GET THIS REPAIRED WITHOUT PAYING THOUSANDS, AND THE AMOUNT OF PEOPLE WITH THE SAME PROBLEM IS OVERWHELMING. IN ALMOST ALL CASES, THE ACTUATOR INSIDE THE DOOR HAS BEEN EITHER CORRUPTED WITH RUST, OR A GEAR IS BROKEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241786August 5, 2019
STRUCTURE:BODY
DRIVER SIDE SLIDING DOOR STUCK IN LOCK POSITION, WILL NOT OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241879August 5, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM
DRIVER'S SIDE SLIDING DOOR MECHANICAL LATCHING MECHANISM FOR THE SLIDING DOOR'S LOCK IS MALFUNCTIONING AND CAUSING THE DOOR TO BECOME STUCK IN THE SHUT POSITION, WITH THE MECHANICAL LOCK PHYSICALLY UNABLE TO BE OPERATED, RESULTING IN THE DOOR BEING BOUND IN THE SHUT POSITION. MECHANICAL LOCK DOES NOT RESPOND TO COMMANDS FROM THE DRIVER'S OR PASSENGER'S SIDE UNLOCK BUTTONS, OR FROM EITHER OF TWO KEY FOBS IN THE UNLOCK OR LOCK COMMANDED POSITIONS. ADDITIONALLY, OPEN & SHUT COMMANDS TO THE DOOR FROM THE KEY FOBS AND THE ABOVE-CENTER-CONSOLE BUTTONS DO NOT OPERATE THE DOOR. NOTABLE INFORMATION: WHEN ATTEMPTING TO OPEN THE SLIDING DOOR FROM THE KEY FOB, THE LOCKING MECHANISM IS HEARD TO BE ATTEMPTING TO UNLOCK THE DOOR, BUT RESULTS IN NO OPERATION OF THE SLIDING DOOR, OR THE LOCK ITSELF. THIS IS SAFETY CONCERN AS PASSENGERS IN THE REAR OF THE VEHICLE CAN BECOME TRAPPED SHOULD A ROLL OVER CONDITION EXIST. THE COST FOR THIS REPAIR IS APPROXIMATELY 1100.00 USD, AND IS A KNOWN ISSUE BY DODGE. 1100.00 USD SHOULD NOT BE REQUIRED FOR A MECHANICAL DEFECT THAT WAS PRESENT AT THE TIME OF CONSTRUCTION, THAT IS A KNOWN ISSUE BY THE VEHICLE MANUFACTURER, AND PRESENTS A SIGNIFICANT SAFETY CONCERN FOR ANY OCCUPANTS OF THE REAR PORTION OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241439August 3, 2019
UNKNOWN OR OTHER
PASSENGER DOOR LOCK WILL NOT FUNCTION (DOOR WILL NOT OPEN) THE OTHER PASSENGER WIRE HARNESS IS BROKEN AND WIRES ARE EXPOSED. FIRST THE DOORS WHERE BUZZING AND THEN IT JUST STOP WORKING YOU CANNOT GET OUT FROM ONE OF THE DOORS. THE CHILD PROOF LOCK DOES NOT WORK. PROBLEM STARTED LAST MONTH AND IS GETTING WORSE WORRY THAT WE WON'T BE ABLE TO USE THE PASSENGER DOORS IF THERE IS AN EMERGENCY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241076August 1, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
I BOUGHT MY 2016 DODGE GRAND CARAVAN IN FEBRUARY OF 2018 WITH 98000 MILES ON IT. HERE I AM 1 YEAR AND 5 MONTHS LATER HAVING TO REPLACE THE TRANSMISSION AT 108000 MILES. I WAS DRIVING AND WITHOUT WARNING ON A CITY STREET MY RPMS WERE GOING UP TO 6000 BUT MY VAN WASN'T ACCELERATING. I ALMOST GOT REAR ENDED AND LUCKILY NONE OF MY CHILDREN WERE WITH ME, ESPECIALLY MY 7 WEEK OLD BABY!! THE TRANSMISSION REPAIR SHOP THAT I HAD IT TOWED TO SAID IT WASN'T DUE TO THE PUMP THAT WAS RECALLED, THAT APPARENTLY DID NOT APPLY TO MY VIN, BUT THE INSIDE OF MY TRANSMISSION WAS BREAKING APART INTERNALLY. WHEN THEY TOOK THE PAN OFF THE TRANSMISSION THERE WERE PIECES OF METAL LAYING IN IT. AND AFTER ALL THIS MY CHECK ENGINE LIGHT NEVER CAME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240878July 31, 2019
STRUCTURE:BODY
THE DRIVER SIDE SLIDING DOOR HAD BEEN WORKING PERFECTLY. ON VACATION WE WERE PARKED AT OUR SON'S WHEN WE TRIED TO OPEN IT IT IS IN A LOCKED POSITION NOTHING WILL RELEASE IT WE HAVE TRIED THE CAR FOB, MANUALLY, AND THE CONTROLLER ON THE UPPER CONSOLE. IT IS A SAFETY HAZARD THAT NEEDS RESOLVED. AND AN EXPENSIVE THING TO FIX WHICH SHOULD NEVER HAVE HAPPENED .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240623July 30, 2019
STRUCTURE:BODY
DRIVER SIDE SLIDING DOOR WILL NOT OPEN, NO MATER IF YOU'RE USING KEY FOB, INSIDE DOOR SWITCH, MANUALS, OR BY PUSHING. LOOKING ON LINE THERE ARE HUNDREDS OF THESE COMPLAINTS, WONDERING WHY IT'S NOT A RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240741July 30, 2019
STRUCTURE:BODY
I'M WRITING TO INFORM YOU OF AN ISSUE WITH OUR 2016 DODGE CARAVAN. THE SLIDING DOOR ON THE PASSENGER SIDE IS UNABLE TO BE OPENED FROM THE INSIDE, FROM THE OUTSIDE OR WHEN USING THE KEY FOB. THIS IS A MAJOR SAFETY ISSUE IN THE EVENT OF AN ACCIDENT OR FIRE AS WELL AS A MAJOR INCONVENIENCE. THE REPAIR COST QUOTED TO ME IS $1000. THIS IS NOT IN OUR BUDGET RIGHT NOW AND $2000 CERTAINLY IS NOT IF THE OTHER SIDE WERE TO MALFUNCTION AS WELL. THIS VAN IS 3 YEARS OLD WITH LESS THAN 70000 MILES ON IT. I'M ASKING FOR A RECALL INQUIRY AS I HAVE READ THAT THIS IS A COMMON ISSUE WITH THESE VANS. PLEASE, FOR THE SAFETY OF THE THOUSANDS OF FAMILIES THAT OWN THESE VANS, ISSUE A RECALL ON THESE SLIDING DOOR MECHANISMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240736July 30, 2019
STRUCTURE:BODY
THE BACK SLIDING DOOR IS STUCK IN THE CLOSED POSITION. THIS IS A PROBLEM EXPERIENCED BY MANY OWNERS IN MODELS MADE SENSE 2011. THE DOOR CAN NOT BE MANUALLY OR ELECTRONICALLY OPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240752July 30, 2019
STRUCTURE:BODY
THE DRIVER SIDE SLIDER DOOR WILL NOT UNLOCK BY ANY MEANS. THE LOCAL DODGE DEALERSHIP SERVICE DEPARTMENT DIAGNOSED THE ISSUE AS THE ACTUATOR NEEDING TO BE REPLACED. IT SEEMS THAT THIS IS A COMMON COMPLAINT AND IS A SAFETY ISSUE. A MAJOR DOOR PART SHOULD LAST MORE THAN 3 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240349July 29, 2019
ELECTRICAL SYSTEM
ON 7-24-19 I NOTICED THAT THE REAR SLIDER DOOR ON THE DRIVER SIDE WOULD NOT OPEN. IT WOULD NOT RESPOND TO THE KEY FOB, THE OVERHEAD CONSOLE BUTTON, THE INTERIOR DOOR SWITCH OR THE EXTERIOR HANDLE. IT JUST WOULD NOT OPEN.I TOOK THE CAR TO MY LOCAL MECHANIC (THE CAR WAS NO LONGER COVERED BY THE MANUFACTURE'S WARRANTY). HE DETERMINED THAT IS WAS A PROBLEM WITH THE DOOR LOCK ACTUATOR . UNTIL THE SWITCH WAS REPLACED THE DOOR WOULD NOT OPEN. I FEEL THIS IS A SAFETY CONCERN BECAUSE A REAR PASSENGER WOULD HAVE A DIFFICULT TIME EXITING THE CAR IN AN EMERGENCY . I HAVE SEEN SEVERAL RECENT POSTING OF THIS PROBLEM ON YOUR WEBSITE AND FEEL YOU SHOULD INVESTIGATE THIS PROBLEM. THE DOOR WAS REPAIRED BUT I AM CONCERNED ABOUT THE PROBLEM HAPPENING ON THE OTHER DOOR . I HAVE OWNED THIS VEHICLE FOR 37 MONTHS AND IT HAS 41,000.00 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235299July 27, 2019
ELECTRICAL SYSTEM
SLIDING SIDE DOOR LOCKED SHUT AND CANNOT OPEN. THIS HAPPENED TO THE PASSENGER SIDE FIRST. DEALER QUOTED $900. NOW DRIVERS SIDE IS LOCKED SHUT. THIS IS A REAL SAFETY ISSUE THAT MUST BE ADDRESSED. PASSENGERS IN BACK CANNOT GET OUT IN CASE OF EMERGENCY. IF ELECTRICAL LOCK GOES BAD, DOOR SHOULD STILL BE ABLE TO OPEN MANUALLY. INTERNET BLOGS SHOW THIS IS VERY COMMON ON THESE VEHICLES. CHRYSLER SHOULD RECALL AND FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234166July 23, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
DRIVERS SIDE SLIDING DOOR DOES NOT UNLOCK. CAUSING VEHICLE DOOR NOT TO OPEN ON COMMAND. WAS TOLD IT HAS FAULTY ACTUATOR. TO MANUALLY UNLOCK IT IS EXTREMELY DIFFICULT FOR SMALL CHILDREN. COULD BECOME HAZARD IN AN EMERGENCY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234193July 23, 2019
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SLIDING DOOR FAILED TO FUNCTION PROPERLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED CONKLIN AUTOMOTIVE AT (785) 825-8271 (SALINA, KS 67401) AND RECEIVED A QUOTE FOR THE REPAIRS. THE PARTS THAT NEEDED TO BE REPLACED WERE UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,625.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233585July 20, 2019
UNKNOWN OR OTHER
2016 GRAND CARAVAN R/T - DRIVER SIDE SLIDING DOOR LOCK IS STUCK. IT RESPONDS TO NOTHING. PRESSING THE DOME PANEL BUTTON DOES NOTHING. TRYING TO LOCK/UNLOCK WITH THE DRIVER'S LOCK BUTTON OR THE REMOTE DOES NOTHING. THE DOOR LOCK SWITCH MOVES, BUT HAS A "MUSHY" FEEL AND NEVER SEEMS TO ENGAGE OR DISENGAGE. I'VE TRIED PUSHING THE DOOR OPEN (OUT AND BACK) WITH AS MUCH FORCE AS IT SEEMS I CAN WITHOUT BREAKING SOMETHING. NOTHING. THE DOOR IS EFFECTIVELY LOCKED SHUT AND THE LOCK MECHANISM SEEMS TO HAVE FAILED. TO ME, THIS IS A BIG SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233502July 19, 2019
POWER TRAIN
LOSE ALL POWER FOR REVERSE, PUT VEHICLE IN REVERSE AND SHIFT INTO BUT NO POWER WHEN GAS PEDAL IS PUSHED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232687July 17, 2019
UNKNOWN OR OTHER
THE DRIVER SIDE SLIDING DOOR GETS STUCK INTO THE LOCK POSITION AND CANNOT BE OPENED MANUALLY OR BY DOING ANYTHING WHICH THEREFORE IS A HAZARD ESPECIALLY CONSIDERING MINIVANS ARE FOR CHILDREN WHOM BECOME STUCK INSIDE THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232690July 17, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2016 DODGE CARAVAN. WHILE IN PARK, THE GEAR SHIFTER FAILED TO ENGAGE INTO DRIVE. WHILE DRIVING 55 MPH, THE VEHICLE FAILED TO ACCELERATE AND JERKED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO SAN ANTONIO CHRYSLER DODGE JEEP RAM (11910 I-35 FRONTAGE RD, SAN ANTONIO, TX 78233, (210) 239-1808) WHERE IT WAS DIAGNOSED THAT THE AIR FILTER NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232064July 15, 2019
ELECTRICAL SYSTEM
THE LATCH SYSTEM IN MY SLIDING DOORS ARE GOING OUT. APPARENTLY THIS IS A VERY COMMON PROBLEM WITH DODGE VANS, ESPECIALLY 2016 MODELS. I ONLY HAVE 58K ON THE VAN AND HAVE ONLY OWNED IT 2 YEARS. I MAINTAIN THE VAN WELL. THIS IS RIDICULOUS. A LOUD BUZZING SOUND OCCURS ANYTIME I PUSH ANY BUTTONS OR EXIT THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232079July 15, 2019
ELECTRICAL SYSTEM
THE CAR WAS PARKED IN THE PARKING LOT AT MY SON'S DAYCARE. I WENT TO OPEN THE PASSENGER SIDE REAR SLIDING DOOR WITH THE KEY FOB, AND THE DOOR DID NOT OPEN. IT WAS FULLY FUNCTIONING THAT SAME DAY, AND NOW THE DOOR IS STUCK IN THE LOCKED POSITION. I CANNOT UNLOCK THE REAR SLIDING PASSENGER DOOR MANUALLY OR WITH THE KEY FOB. SO, I AM UNABLE TO ACCESS THAT SIDE OF THE VEHICLE AT ANY TIME TO HELP BUCKLE/UNBUCKLE HIS CAR SEAT OR TO OPEN THE DOOR IN AN EMERGENCY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Grand Caravan