Dodge Grand Caravan Complaints (2018)

271 consumer complaints on file.

#11594998June 18, 2024
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
The contact owns a 2018 Dodge Grand Caravan. The contact stated that the sliding door on the rear driver’s side had seized in the locked position, and the key fob was unable to unlock the sliding door. The door was unable to unlock manually or with the key fob. The contact learned that the failure was a common failure caused by the door actuators. The vehicle was taken to the dealer where it was diagnosed that the lock rod had detach from the door latch, causing the door latch, rods, and retainers to all need to be replaced. The vehicle had not yet been repaired. The manufacturer was not made aware of the failure. The failure mileage was 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593689June 11, 2024
POWER TRAIN
Transmission failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592985June 7, 2024
UNKNOWN OR OTHER
Very shortly after purchasing the vehicle, the rear drivers side sliding door stopped opening. It cannot be opened manually or with the button. It seems to be stuck in the locked position. I was aggravated but let it go because I had the other side sliding door functioning. Yesterday 06/06/2024 the passenger side sliding door did the same thing. I have 4 children that had no way out of my vehicle other than to climb through the 2 front seats. In the event of an accident this would be an incredibly unsafe situation. I noticed that there was a recall for this issue for my model of vehicle that ended in 2017. Mine is a 2018 and therefore not covered by that particular recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592325June 4, 2024
LATCHES/LOCKS/LINKAGES
The contact owns a 2018 Dodge Grand Caravan. The contact stated when she went to open the passenger’s side sliding side door, the door remained locked. The contact stated that the key fob was not working, and she was also unable to open the sliding door manually. The contact stated that the driver's side sliding door failed to open several months later. The contact stated that the only entry and exit into the vehicle was through the driver's and passenger’s side front doors. The contact had not taken the vehicle to a local dealer. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590229May 22, 2024
UNKNOWN OR OTHER
Sliding door lock actuator failure resulting in inability to exit the vehicle quickly in the case of emergency.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590012May 21, 2024
LATCHES/LOCKS/LINKAGES:ELECTRONIC LOCK/LATCH ACTUATOR
The contact owns a 2018 Dodge Grand Caravan. The contact stated that the rear passenger’s side door failed to open. The vehicle was taken to an independent mechanic and repaired. The contact stated that after the initial repair, the rear driver’s side door failed to open. The vehicle was taken to the dealer and was diagnosed with the lock actuators failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588564May 13, 2024
ELECTRICAL SYSTEM, ENGINE
There is a cyclinder 2 misfire which hundreds of people have been effected by. There is electrical issues causing the temperature to not read correctly, side door not working, and rear air vents do not work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586344May 1, 2024
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2018 Dodge Grand Caravan. The contact stated that while the vehicle was parked, the driver's side sliding door latch failed to unlatch. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 49,700. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584741April 23, 2024
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, LATCHES/LOCKS/LINKAGES:DOORS:LOCK
The contact owns a 2018 Dodge Grand Caravan. The contact stated while attempting to enter the vehicle through the driver's side sliding door, she became aware that the door would not unlock or open. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582257April 10, 2024
VEHICLE SPEED CONTROL, STEERING, POWER TRAIN
My Transmission failed. My odometer reading is 92901. Dealership said not manufactured coverage. No message on dash. Happened while driving with children. Mechanic said needed to be replaced. This is a expensive repair. I believe manufacture should have told drivers about problems with transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580446April 1, 2024
ELECTRICAL SYSTEM
Passenger sliding door stuck in locked position cannot unlock manually or with key fob .. same as 2017 recall same issue. Cannot unlock very unsafe issue in case of emergency or accident door will not open.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579837March 27, 2024
ELECTRICAL SYSTEM
Sliding Passenger Door Lock Is Stuck in the locked position and the door cannot be unlocked or opened manually or electrically. Have been told its the lock actuator that has failed (similar to the 2017 and below models that was recalled)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572122February 15, 2024
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES:ELECTRONIC LOCK/LATCH ACTUATOR
The contact owns a 2018 Dodge Grand Caravan. The contact stated that on several occasions while the vehicle was parked, the key fob was used to attempt to lock and unlock the vehicle however, the doors failed to open. Additionally, the contact stated that on several occasions while the vehicle was parked, the door would not open as needed; however, the rear passenger’s side door would occasionally open unintendedly. The vehicle was taken to the dealer on three occasions where it was diagnosed that the door lock actuator on the rear doors, batteries in the key fobs, and the driver's side door module needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569820February 4, 2024
SEATS, UNKNOWN OR OTHER
the headrest on the passenger side front deployed for no reason as the car was sitting overnight. it cannot be reset
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569651February 3, 2024
ENGINE
Car stalled and left entire family stranded on side of the road. After taking to mechanic was told it needed new spark plugs. After $1000 for new spark plugs the van immediately had the same issue after leaving mechanic and caused entire family to be stranded overnight in below 0 temperatures. 2nd quote reads as follows... FRONT CYLINDER HEAD EXHAUST VALVE IS LEAKING OR POSSABLY DAMAGED. CAUSING THE CYLINDER TO MISSFIRE, ROUGH IDLE, AND LOSS OF POWER. RECOMMEND NEW CYLINDER HEAD WITH VALVES. ESTIMATE: $4,049.50+tax This is a commonly reported issue and still no recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566452January 19, 2024
STRUCTURE:BODY
I had the same door lock actuator failure (door is stuck locked and can't be opened) that was flagged for Caravans through model year 2017 (the model year before). [XXX] Since little changed about these vehicles from 2017 to 2018, I'm guessing that might've just been an issue of insufficient data, so I wanted to document this failure that still may be occurring in later model years. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564750January 10, 2024
ENGINE
I had situations has stalling and poor performance I received a code p0302 cylinder 2 misfire. Replaced coil pack, spark plugs and wires. The p0302 code returns. The van has less than 46000 miles. Have not been able to resolve the issue. Researched the issue and found the the valve train and heads has problems and will require the head must be rebuilt. Researched the problem and found this is happening in of 40 entries on the internet with the same issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564242January 8, 2024
ELECTRICAL SYSTEM
In November 2021 I repaired both sliding doors due to them being automatically locked and not being able to open at all. I have five kids and this year 2024 same thing happened. that is a safety issue, and the fact that I have to keep paying out of pocket because the cause the sliding doors keep getting lock and not able to do anything or open it and I have to take it to get repaired every time that is a hazard due to the fact that you can’t open the doors at all
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562093December 27, 2023
VISIBILITY/WIPER
I went to the store and put my purchases in the trunk of the Grand Caravan. I pushed the button to close the rear door and turned to put my cart away. I then heard breaking glass and saw the glass in the rear door busting out. The door then lifted and came down again, this time busting more glass and ripping off the top panel that has the third brake light on it. When it was over, the back panel was hanging by the brake wiring. It looks like one of the pistons that hold the rear liftgate open detached from the inside of the car and hung there, busting the back out. I have had to tape plastic over the window and have been given a warning for a missing brake light. I can't have my vehicle inspected until this is fixed and I can't afford to get it fixed. This seems to be a design flaw. Can I get some assistance in having this repaired?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560763December 18, 2023
UNKNOWN OR OTHER
The actuator in both rear sliding doors is not working. The drivers side is stuck locked and the passengers side is stuck unlocked. My children have to exit the van through the back lift gate and one of them has to sit in the seat next to the door that does not lock. We have not taken it to a dealer but have a mechanic in the family that has diagnosed this to be the issue. No one else has inspected the problem at this time. There were no warning lamps or indications of the problem prior to the drivers side rear door not working starting on December 17, 2023. It was after that that we realized the passenger side rear door has not been locking for somewhere close to a year prior to that date. We have been dealing with the security alarm going off when someone opens the rear passenger door while the doors are locked. We can open that door even when the doors are locked which in turn sets off the alarm. That’s when we realized the rear passenger door never locks not even while driving!!! It should also be noted that neither door can be manually locked or unlocked. They are stuck in one position!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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