Dodge Grand Caravan Complaints (2014)

359 consumer complaints on file.

#11464122May 10, 2022
UNKNOWN OR OTHER
We have had to replace both of the Front Driver & Passenger Windows twice with-in the last 4 years. The latest replacement happened this year with the Passenger window. The vehicle was setting at my work. There was nothing wrong with the window at 6:30 a.m. but, at 3:40 p.m the window assembly had broken and the window slid down and was inside the door. This is very much a safety hazard and could have a lot of additional implications if there was inclement weather or if the vehicle was in a more public area where someone could have entered the vehicle thru the missing window and either hidden in the vehicle to attack the owner when they returned or stolen items from the vehicle. There should be some type of tether / safety feature that would prevent the window from falling completely down if the window assembly malfunctions or breaks. There is also a design flaw in the motor housing which allows the post to fail and break off at the 90 degree corner where the post(s) meets the housing. These posts should have a radius at that point so that it is not a point of failure. Additionally, the motor is too strong for this housing and also adds unnecessary stress to these posts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464123May 10, 2022
AIR BAGS, SEATS
Sensor in the Passenger Seat is defective and will cause the Air Bag light to intermittently come on leaving the Passenger without Air Bags during an accident. ALL defects / warning lights dealing with AIR BAGS or any other SAFETY FEATURE on a vehicle, regardless of year, should be looked at immediately by Dealers when the vehicle is brought into the Dealership. These are MAJOR Safety Defects and if the Dealership cannot inspect / and safely repair the vehicle during that visit, then a loaner car should be issued to the vehicle Owner until the vehicle is repaired. Maybe this will help the OEMs make Consumer Safety a priority instead of maximizing profitability of a component by using cheap inferior products that may save .0001 cent per unit sold.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463534May 5, 2022
UNKNOWN OR OTHER
My passenger back automatic sliding door is doing a lot of clicking noise and not opening. I have tried opening it numerous times by hand to get my children out and have not been able so they came out the drivers side. But as I driving down the road later if I hit a bump and especially when I make a left turn and hit a bump the door will dislodge and open on its own. That is a very uneasy feeling when my children being a newborn, a 5 yr old or 11 yr old is by that door when it opens on its own. This has been happening for roughly 6mths. It had stopped for a few months but is doing it again
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463160May 3, 2022
UNKNOWN OR OTHER
Our vehicle has had a recall on the HVAC system since we purchased it. The recall had been repaired prior to us purchasing it used from a Dealership and we have had the recall repaired 3 times since it has been under our ownership. Every year, the issue repeats itself. The HVAC system will blow out hot air only and the AC will not work and we have to bring it in to the shop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461592April 21, 2022
UNKNOWN OR OTHER
My vehicle in the middle of the night got on fire and completely burned. After a week without turning my car on . I'm out of town and my neighbors call me at 3am telling me the vehicle got on fire . The fire department arrived and turn off the fire . They said the fire started on the front inner part . No one was near my vehicle. The vehicle got on fire by it self. I lost my car completely 😫 .
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11458791March 29, 2022
ELECTRICAL SYSTEM, STRUCTURE:BODY, ENGINE
This vehicle was reported as parked and unoccupied when a fire started in the engine compartment
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11455664March 8, 2022
ENGINE
The contact owns a 2014 Dodge Grand Caravan. The contact stated that after parking the vehicle, it was discovered that engine oil had leaked from the vehicle. The vehicle was taken to a local mechanic who diagnosed that the plastic oil filter housing had cracked, causing oil to leak from the vehicle. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure but no assistance was offered. The failure mileage was 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455675March 8, 2022
ENGINE
The contact owns a 2014 Dodge Grand Caravan. After parking the vehicle, it was discovered that engine oil had leaked from the vehicle. The vehicle was taken to a local mechanic who diagnosed that the plastic oil filter holder had cracked causing oil to leak. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure but no assistance was offered. The failure mileage was 100,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454385February 27, 2022
FUEL/PROPULSION SYSTEM
Leaking oil from a cracked oil filter plastic cap after changing oil. Read that this is common in Dodge Grand Caravan. Don’t see why this issue has not been recalled. Hazardous incident can be a fire resulting from the oil filter that’s located at the top leaking down to the engine as well as onto the transmission. Another hazardous incident can be where the oil flies to the back where the muffler is located due to the wind while driving the vehicle which can result in a fire. My vehicle popped up with my oil changed needed to be done. Took it to Dodge Dealership and I did an oil change, oil filter, air filter, and cabin oil filter and nothing was mentioned that I had an oil leak. Notice oil droppings on my driveway. Took vehicle to my son’s mechanic and he said it was a seriously problem. Oil is all over the engine and transmission. This really should be a recall. It can be a matter of death resulting from it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452029February 15, 2022
SEATS
The passenger front seat headrest deployed on its own when my wife was driving us back from the store, yesterday. I am so fortunate that I was in the passenger seat when it unexpectedly and violently deployed, as my wife would have been injured far worse than I was. My neck is sore but I am already on the mend, etc. I would hope this is a 'stand alone' incident, otherwise I would consider this event to be one of SERIOUS CONCERN for Dodge as injury could potentially be far worse than what I experienced, etc. THERE was NO WARNING; NO ABRUPT DRIVING OR ANYTHING; IT WAS A BEAUTIFUL DAY WITH EXCELLENT DRIVING CONDITIONS, ETC. I would expect Dodge to repair my vehicle, if nothing else.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11447737January 17, 2022
POWER TRAIN, WHEELS
I have purchased my 2014 Dodge Grand Caravan new in 2014 and I purchased a 2017 Dodge Grand Caravan for my daughter. Both required transmissions replaced? My unfortunately was out of warranty for time not miles driven. My daughter's vehicle was covered by the warrantee. The first issue with my vehicle was wheel bearing going out. When they checked more in depth they discovered metal pieces in the transmission fluid. As a result my vehicle required a new transmission as did my daughter's vehicle. What I find very interesting is that the dealership had transmissions in stock? Seems like this is a bigger issue than they let on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447361January 13, 2022
ENGINE
Engine oil filter adapter assembly failure of Manufacturer OEM Part Numbers: 68105583AA, 68105583AB, 68105583AC, 68105583AD, 68105583AF, 68105583AE This failure results in many safety concerns to include engine bay fires. The inferior plastic OEM part is prone to failures causing pressurized oil leaks at the top of the engine that contaminate many other parts to include the exhaust manifold, exhaust components inclusive of the catalytic converter which operates at normal temperature exceeding 650 degrees F. Flash fires accrue frequently in this regard and engaging the occupants, others, environment, and may result in fatalities. There are no check engine lights or safety warnings of any kind for this failure unless oil pressure is lost after the fact. The OEM parts is not a suitable material for typical engine temps exceeding temps of 200F and will break down on a molecular basis. There is currently an aluminum upgrade manufactured by Dorman, part number 926-876 that is not supported nor provided by Mopar. I am a retired ASE Master Technician with over 40 years of experience. I have seen over 30 instances of this failure effecting a wide rage of 2014 Chrysler vehicles with the 3.2 and 3.6 liter gas engines. Vehicle mileage is not a factor in this regard. Inferior simply put, OEM Product, plus time, plus normal engine temps will cause the molecular material breakdown and thus component failure. It is aggravated by oil change procedures when even skilled technicians try to change the filter by removing the cover or over torque the cover and fracture the now brittle inferior materials. Internally we have also noticed severe chemical softening of the housing sealing surfaces that remain in constant contact with engine oil. This further proves the inferior product material incompatibilities. Please validate ASAP to begin a Recall campaign that will surely prevent future fatalities or catastrophic damage to personal property or the environment.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11445656December 30, 2021
ENGINE
1. My engine light came on. I plugged in my code reader and it stated that the temperature sensor failed. 2. My engine failing causes risk for my safety on the highways to and from work. 3. Both dealer and independent service center. I brought it into the local mechanic, since the dealership had no appointments for 2 weeks. Since my van has 113,096 miles on it, we had them check the temp sensor, replace the spark plugs and boots, serpentine belt, air filter and battery. Engine light went off for a few hours. Car was idling rough. Came back on again, this time stating cylinder 5 was misfiring, made an appointment with the dealership for 2 weeks out, in the meantime, I had the mechanic replace the fuel injector. Engine light came back on again, car running extremely rough. Brought the van to the dealership, they replaced the rollers and lifters and installed new valve cover gaskets. When I asked the dealership if this was a common problem, he admitted it was with this engine. I know recalls have been made on 2011-2013 Caravan engines. I would add 2014 to that as well. 4. I was not inspected by any of the listed agents above. 5. No, they began the end of Nov. No prior problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441999November 29, 2021
UNKNOWN OR OTHER, ENGINE
Loud audible ticking under the hood. Upon driving there is a jerk, tug feel. Upon smoothing out, it returns if going up a small slanted road. Has the feel of threatening to shut off. Purchased from Carmax. Reported to CarMax 11/23/21. Told me to schedule an appointment with Christian Brothers Automotive located in Montgomery County, Alabama. Due to Thanksgiving, took van in today on 11/29/21. There are no codes coming up. They asked if they were cleared by another. No one has seen this van other than an oil change. They were unable to help, but verified and documented the ticking. Possible lifter. Stated to see about recalls on this. Nothing. Unfixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441214November 21, 2021
ENGINE
At approximately 100,220 the engine began making a tiking/tapping sound. This sound is from faulty bearings in the rocker arms. The bearings in the rocker arms in the 3.6L V6 engine are indeed faulty and the 2014 Dodge Grand Caravan should be covered for replacement. 2013 models have a 10 year 150,000 warranty. Why are the 2014 model Grand Caravan not covered as well. If you listen to any 2011 and up 3.6L Dodge engine you can hear this tapping noise. Eventually the rocker arm will cause wear on the camshaft and that will have to also be replaced. Our vehicle is now currently at 104,000 miles and I’m still unable to get Dodge to cover these parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440784November 17, 2021
ENGINE
I would like to report a problem with my 2014 Dodge Grand Caravan 30th anniversary edition: 3.6L engine .There is a problem with the Oil Filter Housing Cooler that has a terrible leak.According to internet this problem has been around from the very beginning that these parts have been installed in various Chrysler models. There is a bulletin on various web sites about this problem, many people have complained about this part failing on their vehicles. I feel that this is definitely a Safety Problem due to the fact the oil is leaking onto the hot engine and could cause a fire to start.The Manufacturer and Dealers are aware of this problem but don't want to take responsibllity for the engineering defect of this part. I had a mechanic look at it, and was told they have seen this problem on many other vehicles in their shop. Please look into this issue for me and tell me if you can help me in any way get this repaired by the Manufacturer or dealer. I purchased this vehicle new in April 2014, Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440026November 10, 2021
SEATS
Inadvertent deployment of front passenger automatic headrest restraint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438905November 1, 2021
ELECTRICAL SYSTEM, ENGINE
within in the past month the following issues took place: 1. vehicle would not start (battery is less than 1 year old) vehicle was jumped 2. while backing out of the drive way, midway into the street, the car shut off completely and would not start. Engine was running fine, wasn't a "stall". All electrical components shut off. While attempting to put car in neutral to push, the vehicle than started. 3. The day prior to this, my wife reported that while driving on the highway the dashboard lights completely shut off, they then started flashing on and off while driving. 4. This same issue happened on 10/30/21 The car has not yet been taken in for service for this problem. After the incident listed in #4 the battery warning light remained on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437709October 21, 2021
POWER TRAIN
My transmission and transmission pump has suddenly failed. Grand caravans manufactured late 2014, 2015 and 2016 have been recalled. Clearly this has the same issue. My vehicle should be included in the recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435696October 6, 2021
ELECTRICAL SYSTEM
The electronic component in the left passenger sliding door that operates and opens the door does not work. The door does not open manually without this functioning. I looked on line and found that this is common with this make and model of a van specifically to the left passenger sliding door malfunctioning (driver's side passenger sliding door). This is potentially dangerous for passengers in the back riding if an accident occurs. I had my vehicle in the shop for other repairs and had a mechanic at two different places confirm that it is the automatic door opener mechanism that has failed to operate the door. I would like this remedied for everyone experiencing this same malfunction to ward off safety concerns. The cost to repair this is going to be close to if not $1,000.00. I have the part on order now and I am waiting for an appointment. Should there be a recall, I would like reimbursement for cost.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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