Dodge Grand Caravan Complaints (2004)

116 consumer complaints on file.

#10290335October 30, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION HAS FAILED THREE TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286245October 4, 2009
LATCHES/LOCKS/LINKAGES
2004 DODGE CARAVAN ELECTRIC DOOR ON PASSENGER SIDE FAILS TO CLOSE MIDWAY. OUR CONCERN IS THAT IF ON A DOWNWARD HILL, IF PASSENGER USES BUTTON TO CLOSE DOOR AND IT DISENGAGES, MY PASSENGER COULD GET SERIOUSLY HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279406August 4, 2009
AIR BAGS
AIR BAG LIGHT COMES ON INTERMITTENTLY AND GOES OFF WITHIN 5 SECONDS. HAPPENS MOSTLY WHEN I TURN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275939July 7, 2009
FUEL SYSTEM, GASOLINE
2004 DODGE GRAND CARAVAN FUEL TANK VAPOR FLOAT VENT FAILURE. VEHICLE HAS 59,000 MILES. AFTER FUELING VEHICLE IT WILL STALL INTERMITTENTLY AT STOP SIGNS AND ON OPEN HIGHWAY WITHOUT WARNING, BECAUSE FUEL IS GETTING INTO THE ENGINE AND FLOODING ENGINE OUT VIA THE TANK VENTING VAPOR SYSTEM. WHEN FUELING, A FLOAT IN THE ORVR (ONBOARD REFUELING VAPOR RECOVERY) VALVE IS DESIGNED TO RISES AND SEALS THE TANK VENT CAUSING PRESSURE BUILD, BACKING FUEL UP INTO THE FILL NECK AND SHUTTING IT OFF. THE ORVR IS APPARENTLY NOT SEALING COMPLETELY OR AT ALL, ALLOWING LIQUID FUEL TO PASS INTO THE VENT LINE TO THE VAPOR CANISTER AND THEN ENGINE. THE VALVE IS PLASTIC WELDED TO THE TANK, WHICH REQUIRES THE TANK TO BE REPLACED. MAJOR SAFETY ISSUE BECAUSE THE POWER STEERING SYSTEM STOPS WHEN ENGINE STOPS AND VEHICLE IS NOT ABLE TO BE STEERED WITHOUT THE POWER STEERING AID. VAPOR SYSTEM FAILURE FULLY DESCRIBED AT: HTTP://WWW.JUSTANSWER.COM/QUESTIONS/1OB81-2005-DODGE-CARAVAN-STALLS PRESENTLY ONLY KEEPING TANK FUEL AT A MAXIMUM OF 3/4 FULL TO AVOID FLOODING THE VAPOR VENT SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265874April 17, 2009
STEERING
UNUSUAL GRINDING NOISE WHEN BRAKING AND TURNING AT THE SAME TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262112March 17, 2009
STEERING
TL*THE CONTACT OWNS A 2004 DODGE GRAND CARAVAN. WHILE DRIVING 30 MPH ON A COLD DAY, THE POWER STEERING LOCKED UP. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE POWER STEERING HOSE FAILED AND WAS PREVIOUSLY REPLACED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 04V38600 (STEERING: HYDRAULIC POWER ASSIST: HOSE, PIPING, AND CONNECTIONS). THE SECOND REPLACEMENT WOULD COST $400. A REPORT WAS FILED WITH THE MANUFACTURER, BUT THEY DECLINED TO ASSIST WITH THE REPAIR. THE CONTACT WILL HAVE THE VEHICLE REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 101,000 AND CURRENT MILEAGE WAS 104,355.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256961January 30, 2009
LATCHES/LOCKS/LINKAGES
2004 DODGE CARAVAN LOCKS WON'T STAY LOCKED WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250904December 5, 2008
STEERING
EVERY MORNING THE STEERING GROWLS AND MAKES NOISE UNTIL THE VAN WARMS UP. THE DEALER THAT HAS DONE ALL REPAIRS ON THE VAN SAYS THE RACK IS GOING OUT. I HAVE WATCHED THE FLUID, AND SEE NO LEAKS, NOR HAVE I HAD TO ADD ANY TO IT. IT SEEMS THERE ARE HUNDREDS OF GRAND CARAVAN OWNERS WITH THIS SAME PROBLEM. MY VAN, THAT I LOVE, IS A 2004 WITH 110,000 MILES. I AM GOING TO CHANGE THE RESERVOIR TO SEE IF THIS FIXES THE PROBLEM. BUT I THINK DODGE SHOULD PAY FOR REPAIRS WHEN LOTS OF THEIR VANS HAVE THE SAME PROBLEM, IT IS CALLED DEFECTIVE MATERIAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246560October 23, 2008
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2004 DODGE GRAND CARAVAN. THE CONTACT HAS BEEN EXPERIENCING BRAKE FAILURES AND THE BRAKE INDICATOR WOULD ILLUMINATE SPORADICALLY WITHOUT WARNING. WHILE DRIVING 30 MPH, THE BRAKE LIGHT ILLUMINATED AND THE CONTACT ATTEMPTED TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL. THE BRAKE PEDAL EXTENDED TO THE FLOOR. THE CONTACT CRASHED INTO THE REAR END OF THE PRECEDING VEHICLE. THE VEHICLE WAS SEVERELY DAMAGED. THE AIR BAGS FAILED TO DEPLOY AND A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE HAD TO BE TOWED TO HIS RESIDENCE. THE INSURANCE COMPANY WILL SEND SOMEONE TO INSPECT THE VEHICLE. THE CONTACT RECEIVED A TICKET FOR "FAILURE TO KEEP A VEHICLE IN CONTROL". HE WILL CALLTHE MANUFACTURER BECAUSE THE BRAKES HAD TO BE REPAIRED AT LEAST FOUR TIMES WITHIN THE LAST TWO YEARS. THE FAILURE MILEAGE WAS 85,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10236513July 31, 2008
SERVICE BRAKES, HYDRAULIC
MASTER CYLINDER FAILED IN REAR BRAKE SYSTEM CAUSING BRAKES TO FAIL. BRAKE FAILURE WAS SOLE REASON FOR REAR END ACCIDENT CAUSING DAMAGE TO TWO VEHICLES. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10235822July 25, 2008
STEERING
VEHICLE HAS 55,000 MILES ON IT AND RACK AND PINION ASSEMBLY IS LEAKING. BASED ON RESEARCH OF OTHER COMPLAINTS, IT IS APPARENT THAT THE RACK AND PINION ASSEMBLY IS DEFECTIVE AND SHOULD BE RECALLED. OBVIOUSLY THIS IS A SAFETY ISSUE AS IT AFFECTS STEERING. THE POWER STEERING DOESN'T FAIL, BUT IT WILL DETERIORATE UNTIL ALL OF THE FLUID LEAKS OUT AND THEN POSSIBLY DAMAGES THE POWER STEERING PUMP. THIS ULTIMATELY COULD CAUSE THE PUMP TO LOCK UP OR IN SOME CASES, LEAK FLUID ON TO THE EXHAUST PIPE AND CAUSE A FIRE. THE REPAIR COST FOR THIS ISSUE IS ~$800-900. MY ESTIMATE WAS FOR $820 (EXCLUDING A NEW ALIGNMENT). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235567July 23, 2008
EXTERIOR LIGHTING
RIGHT REAR TAIL LIGHT LENS (COVER) HAVE A TENDENCY TO COME APART. IT HAPPEN TO MY SISTER IN LAW 2004 DODGE GRAND CARAVAN, TWICE. FIRST IT WAS UNDER WARRANTY, SECOND, WE SAW IT BEFORE IT'S CAME APART. I HAVE SEEN SAME MODEL THAT DON'T HAVE LENS COVER . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217718February 11, 2008
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
TOOK VEHICLE FOR STATE INSPECTION-SUDDEN NEED FOR NEW BRAKES PER DEALERSHIP-SAID BRING IT IN WITH IN 300-500 MILES FOR BRAKE JOB. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217761February 11, 2008
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
PARK THE VAN,GO OUT AND VAN WILL NOT START-NO RADIO OR LIGHTS LEFT ON. DEALERSHIP HAS CHECKED THE BATTERY SEVERAL TIMES AND SAID IT WAS NOT THE BATTERY YET IT STILL DOES IT AND THIS IS GOING ON TO TWO YEARS NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214631January 13, 2008
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
SUDDEN NEED FOR FRONT BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213332January 1, 2008
STEERING:HYDRAULIC POWER ASSIST SYSTEM, STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
POWER STEERING RESERVOIR FILTER CLOGS CAUSING POWER STEERING FAILURE. IT IS MORE SEVERE IN COLD WEATHER. HAVE HAD VAN IN DEALER MULTIPLE TIMES AND THEY OBSERVED THE PROBLEM. DEALER AND MANUFACTURER AGREE THERE IS A SEVERE PROBLEM, BUT BECAUSE THEY CANNOT IDENTIFY THE "EXACT COMPONENT" CAUSING THE PROBLEM, THEY WILL NOT FIX. DAIMLER CHRYSLER REFUSES TO FIX UNDER WARRANTY OR NOT. IF THIS WERE ISOLATED ISSUE, I WOULD IGNORE. BUT THERE ARE HUNDREDS OF CASES POSTED ONLINE WITH SAME ISSUE. RESULT IS LOW SPEED AND HIGH SPEED STEERING FAILURE.*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213109December 28, 2007
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2004 DODGE GRAND CARAVAN. DURING THE WINTER MONTHS, THE BRAKES LOCK UP INTERMITTENTLY. TO UNLOCK THE BRAKES, THE CONTACT MUST MOVE THE VEHICLE FORWARD AND BACKWARDS SEVERAL TIMES. THE MANUFACTURER STATED THAT THEY WERE AWARE OF THE FAILURE AND POSTED A TECHNICAL SERVICE BULLETIN (05-001-06A). THE CURRENT MILEAGE WAS 42,000 AND THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209960November 26, 2007
ENGINE AND ENGINE COOLING:ENGINE
WE HAVE HAD OUR VAN IN FOR SERVICE AND OIL CHANGES IN THE PAST. THE ENGINE HAD LESS THAN 40,000 MILES AND WAS USING ALMOST 4 QUARTS OF OIL IN LESS THAN THREE MONTHS. THE LAST TIME IT WAS SERVICED, THE DEALER COULD NOT FIND ANY REASON WHY IT WAS USING OIL. THEY SAID TO KEEP AN EYE ON IT BY CHECKING IT FREQUENTLY, AND THEY COULD TRY TO MONITOR IT TO SEE WHY WE WERE LOOSING OIL. WE COULD ALWAYS FIND SMALL SPOTS OF OIL IN OUR DRIVEWAY AND ON PARKING AREAS/GARAGE FLOOR. THE DEALER DID CHECK THE VEHICLE AND SAID THEY COULD NOT FIND ANY OIL LEAKS. THEY DID HOWEVER FIND A LEAK IN THE TRANSMISSION LINE, WHICH DID NOT EXPLAIN WHY WE WERE HAVING TO REPLACE OIL ON A REGULAR BASIS. WE HAD JUST PLACED 4 QUARTS OF OIL IN THE VAN TWO DAYS PRIOR TO THE SERVICE APPOINTMENT. THE VAN WAS TOTALED IN AN AUTOMOBILE ACCIDENT THE NEXT MONTH, SO WE WERE NOT ABLE TO FOLLOW UP ON THE OIL LEAK PROBLEM BUT FELT THAT WE SHOULD REPORT THIS PROBLEM SINCE OTHER DODGE CARAVAN OWNERS HAVE HAD THE SAME PROBLEM WHERE THEY HAVE LOW MILEAGE ON THEIR VEHICLE, AND OIL LOSS FOR NO KNOWN REASON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209242November 17, 2007
FUEL SYSTEM, GASOLINE:DELIVERY
FOR THE LAST 40,000+ MILES THE VEHICLE ALWAYS STUMBLES OR STALLS AFTER FILLING THE FUEL TANK FULL. WE'RE NOT TALKING ABOUT OVERFILLING, JUST FILLING IT UNTIL THE AUTO SHUT-OFF SHUTS OFF THE FLOW. IT WILL BUCK AND STUMBLE WHEN YOU ARE DRIVING DOWN THE ROAD AND OFTEN DIES WHEN YOU ARE PULLING OUT INTO TRAFFIC. IT HAS STALLED ON MY WIFE WHILE SHE WAS WAITING TO TURN LEFT AT A BUSY INTERSECTION. ONCE RE-STARTED IT RUNS FINE UNTIL THE NEXT FILL-UP. THE DEALER TOLD ME IT IS THE PURGE SOLENOID AND IT WOULD COST $190 TO FIX. THE VEHICLE HAS 92,000 MILES ON IT AND I THOUGHT THAT WAS WELL BELOW THE FEDERAL EMISSIONS WARRANTY AND IT ALSO HAS THE EXTENDED 100,000 MILE WARRANTY. I HAVE NOT HAD IT FIXED YET, BUT JUST AVOID TOPPING OFF THE TANK. THE DATE LISTED BELOW IS ONLY THE MOST RECENT. WE ARE TALKING ABOUT LITERALLY DOZENS OF FAILURES OF THIS SORT -- EVERY SINGLE TIME THE GAS TANK IS FILLED TO THE AUTO-STOP WITHOUT FAIL. THE SERVICE GUY AT THE DEALERSHIP SAID THEY HAVE HAD A NUMBER OF COMPLAINTS OF THIS TYPE ABOUT THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206973October 26, 2007
VISIBILITY:GLASS, SIDE/REAR, EQUIPMENT
FOR THE SECOND TIME THIS YEAR A WINDOW HAS EXPLODED ON MY 2004 DODGE GRAND CARAVAN. I WAS DRIVING DOWN THE ROAD AT POSTED SPEED, LIGHT TRAFFIC, SUNNY DAY, WINDOWS DOWN, AND POP, THE PASSENGER SLIDER WINDOW SHATTERED. IT LOOKED LIKE IT POPPED FROM THE INSIDE OF THE VAN. I WAS FORTUNATE ENOUGH TO PULL OVER AND WAS ABLE TO STOP SAFELY. ONCE I STOPPED THE WINDOW JUST FELL OUT. I CALLED CHRYSLER CUSTOMER SERVICE LINE AND WAS ADVISED BY MS. J TO PROCEED TO THE DEALER THAT I HAD PURCHASED THE CAR FROM TO HAVE THE VEHICLE INSPECTED. I WENT TO THE DEALER THE FOLLOWING MORNING, AND THE SERVICE MANAGER REFUSED TO EVEN LOOK AT THE WINDOW. I EXPLAINED THAT THIS WAS THE SECOND INCIDENT THIS YEAR WHERE A WINDOW HAS EXPLODED, AND HE TOLD ME SINCE HE DIDN'T SEE THE FIRST ONE THERE WAS NOTHING HE COULD DO. NO DOCUMENTATION, NOT EVEN A DRIVE IN THE CAR. NOW IN ADDITION TO THE PROBLEM WITH THE WINDOWS, THE VAN HAS A FRONT END PROBLEM, A REAR END PROBLEM, AND A TRANSMISSION PROBLEM. THE FRONT TIRES FEEL LIKE THEY ARE FALLING OFF THE VAN WHILE DRIVING, WHEN TURNING RIGHT THE REAR END FEELS LIKE IT IS TILTING AND THE LEFT TIRE SQUEALS, AND THE CAR SHIFTS IMPROPERLY, OR HESITATES IN TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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