Dodge Grand Caravan Complaints (2016)

1,002 consumer complaints on file.

#11268965October 16, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
THE VEHICLE WAS DRIVE-ABLE BUT WOULD NOT GO ABOVE 40MPH WHEN MOTION IN ON THE HIGHWAY OR STREET. THE VEHICLE HESITATE AND SHIFT GEARS WHEN TRYING TO GO ABOVE 40MPH.I TOOK THE VEHICLE TO CERTIFIED DODGE DEALER WHO SAID IT WAS MY TRANSMISSION AND IT NEEDS TO BE REPLACED. THE VEHICLE IS 2016 DODGE CARAVAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268661October 15, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
PASSENGER REAR SLIDING DOOR MAKES EXTREMELY LOUD BUZZING NOISE WHEN ANY DOORS LOCK OR UNLOCK. THERE HAD BEEN NO DAMAGE DONE TO THE VEHICLE AND THIS CAME COMPLETELY RANDOM. VERY DISAPPOINTED IN DODGE! I WALKED OUT HIT UNLOCK ON THE KEY FOB WHILE VEHICLE WAS STATIONARY IN MY DRIVEWAY. HEARD BUSZZZZZZZ SUPER LOUD GOT NERVOUS COULDN'T FIGURE OUT THE NOISE. I FIGURED IT OUT WHEN I TURNED THE IGNITION AND THE DOORS THEN LOCKED AND THE NOISE HAPPENED AGAIN. HAS NOW HAPPENED EVERYTIME SINCE THEN AND IT'S EXTREMELY LOUD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268759October 15, 2019
ELECTRICAL SYSTEM
REAR PASSENGER SLIDING DOOR MAKES BUZZING NOISE WHEN UNLOCKING. THE LOCK AND UNLOCK DOESN'T ALWAYS WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268761October 15, 2019
ELECTRICAL SYSTEM
THE POWER LOCK ACTUATORS ON THE SIDE SLIDING DOORS HAVE QUIT WORKING ON BOTH THE DRIVER'S SIDE AND PASSENGER SIDE. THE MALFUNCTION IS UNSAFE BECAUSE YOU ARE UNABLE TO UNLOCK THE DOORS MANUALLY OR OPEN THE DOORS. THE DOORS ARE STUCK IN THE LOCKED POSITION AND STUCK CLOSED. IF YOU HAD TO EXIT THE DOOR IN AN EMERGENCY SUCH AS A FIRE OR FLOODING, THE REAR PASSENGERS COULD NOT EXIT THROUGH THE SLIDING DOORS. CURRENTLY, THE PASSENGERS HAVE TO CLIMB OVER THE FRONT SEATS TO EXIT IN THE FRONT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268187October 13, 2019
UNKNOWN OR OTHER
RIGHT PASSENGER SLIDING DOOR IS STUCK IN LOCKED POSITION. UNABLE TO OPEN OR UNLOCK THE DOOR, AND THERE IS NO MANUAL OVERRIDE. THIS CREATES A SAFETY ISSUE DUE TO INABILITY TO GET MY YOUNG CHILD OUT. THIS PROBLEM OCCURRED OUT OF NOWHERE, ONE DAY IT WORKED AND THE NEXT IT WASN'T. THE VEHICLE WAS STATIONARY. THE VAN ONLY HAS 36 THOUSAND MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268071October 12, 2019
ELECTRICAL SYSTEM
DRIVERS SLIDE SLIDING DOOR STUCK IN THE LOCKED POSITION. DOOR COMPLETELY STUCK SHUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267855October 11, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE BEGAN TO HESITATE AND WOULD NOT EXCEED 40 MPH. AT TIMES, THE VEHICLE COULD NOT BE DRIVEN. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267590October 10, 2019
UNKNOWN OR OTHER
WHEN I OPEN OR UNLOCK MY DOORS, I GET A LOUD BUZZER. I SEE FROM ON-LINE POSTS THIS IS A COMMON PROBLEM WITH 2016 VANS LIKE MINE AND IT COSTS $600 TO FIX. THIS SHOULD BE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267804October 10, 2019
UNKNOWN OR OTHER
MY 2016 DODGE CARAVAN JUST SHUTS DOWN WHILE DRIVING. AFTER SENDING THE CAR TO THE DODGE DEALER 5 TIMES, IT STILL HAS THE SAME ISSUE. NOW, IT TURNS BACK ON, SO WHEN I TAKE IT, THEY CANT FIND THE PROBLEM. I HEAR THERE ARE LOTS OF THESE ISSUES, BUT NOT SURE WHAT IS WRONG. 1ST TIME, DRIVING IN A PARKING LOT, JUST SHUT DOWN. LOST ALL POWER STEERING, BREAKS, NO LIGHTS, WOULD NOT TURN BACK ON FOR TWO DAYS, SO I TOWED IT TO DODGE.THEY FOUND FAILURE IN THE TIPM, 2ND SAME DAY I GOT THE CAR BACK, I TOWED IT IN AGAIN DRIVING HOME, IT SHUT OFF, NO SIGNS, NO BRAKES, NO STEERING, VERY SCARRY CITY STREET, BLOCKING TRAFFIC. DODGE SAID A WIRE WAS LOOSE. 3RD TIME, COULD NOT DIAGNOSE AS OT IT STARTED BACK UP AND NO CODES. 4TH, THIS TIME IT STOPPED, I SMELLED GAS. THE FUEL LINE BROKE, IT STARTED UP AFTER A GUY PUSHED THE LINE BACK ON. I DROVE IT TO DODGE, HOPING IT WAS THE ISSUE. IT WAS NOT. 5TH TIME, I WAS OUT OF TOWN, IT DROVE THE 4 HOURS, IT WAS THE NEXT DAY IT SHUT DOWN ON ME TWICE ON A BUSY FREEWAY IN AUSTIN TX. IF I WAIT NOW ABOUT 5 TO 10 MINUTES, IT STARTS AGAIN. IN BETWEEN THAT TIME THE THE ENGINE WILL NOT TURN OVER. I TOWED IT TO CARMAX, THEY COULD NOT FIND ANYTHING WRONG AFTER 4 DAYS IN SHOP. DROVE IT HOME, AND IT DIED ON ME 4 TIMES ON THE FREEWAY, BUSY HIGHWAY. IM SO OVER THIS AND SCARED. DROVE IT TO DODGE AGAIN, NO CODES TO SHOW WHY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267409October 9, 2019
ELECTRICAL SYSTEM
THE VEHICLE HAD NOT BEEN IN ANY KIND OF COLLISION OR HAD ANY DAMAGE TO IT. ONE REAR SLIDING DOOR WILL NOT UNLOCK OR OPEN AND THE OTHER REAR SLIDING DOOR WILL NOT LOCK. THIS IS A VERY CONCERNING SAFETY ISSUE. IF AN ACCIDENT OCCURRED AND THE OCCUPANTS WOULD HAVE TO GET OUT OF THE VEHICLE VERY QUICKLY, THIS COULD BE AFFECTING LIFE OR DEATH. IN ADDITION, THE ONE SLIDING DOOR DOES NOT LOCK SO WHEN THE VEHICLE IS IN MOTION IT CAN BE OPENED. THIS IS A CONCERN FOR ME BECAUSE I HAVE SMALL CHILDREN.. IN ADDITION, THIS IS A MAJOR SECURITY ISSUE SINCE THERE IS NO WAY TO SECURE THE VEHICLE. I HAVE FOUND MANY OTHER PEOPLE THAT HAVE THE SAME COMPLAINTS ABOUT A DEFECT IN THIS VEHICLE AND NOTHING BEING DONE ABOUT IT. ALL I WAS TOLD WAS IT TAKES $1,200 TO FIX IT FOR EACH DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266995October 8, 2019
UNKNOWN OR OTHER
DRIVER'S SIDE SLIDING DOOR STUCK LOCKED SHUT. CANT EVEN MANUALLY UNLOCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266715October 7, 2019
UNKNOWN OR OTHER
FIRST INCIDENT WAS IN AUGUST 2017.I HAD SERVICE DONE BECAUSE THE DRIVER'S SIDE SLIDING DOOR STOPPED WORKING AND DID NOT OPEN. SECOND INCIDENT - THIS AUGUST 2019 THE SAME DOOR STOPPED WORKING AND DOES NOT OPEN. THIRD INCIDENT - NOW MY PASSENGER SIDE SLIDING DOOR DOES NOT OPEN EITHER. BOTH SLIDING DOORS CURRENTLY DO NOT OPEN. THEY ARE LOCKED WITH NO MANUAL WAY TO UNLOCK OR OPEN. THESE DOORS ARE FAULTY AND A SERIOUS SAFETY CONCERN. I HAVE TO SMALL CHILDREN THAT IN THE EVENT OF AN EMERGENCY, ARE NOT ABLE TO ESCAPE. DODGE SERVICE CENTERS AREN'T ABLE TO PROVIDE COURTESY VEHICLES DURING THE REPAIR, WHICH ACCORDING TO MY EXPERIENCE, WOULD TAKE APPROXIMATELY 3-4 DAYS TO REPAIR THE FAULTY SLIDING DOOR. THERE ARE SEVERAL COMPLAINTS REGARDING THESE SLIDING DOORS. IF THE SAME ISSUE KEEPS HAPPENING WITH THESE DOORS, THEN THE PROBLEM IS NOT WITH THE USERS. THE ISSUE IS IN THE MECHANISM OF THESE SLIDING DOORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266609October 6, 2019
AIR BAGS
THE ORC TURNED ON WHILE I WAS DRIVING, THEN TURNED OFF. NOW STAYS ON FOR A LONG TIME AND CHIMES. EVEN WHEN I'M PARKED AND THE CAR IS RUNNING, STAYS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266645October 6, 2019
ELECTRICAL SYSTEM
SHORTLY AFTER PURCHASING OUR USED 2016 DODGE CARAVAN R/T WITH UNDER 30000 MILES, THE PASSENGER SIDE SLIDING DOOR LOCK BEGAN MAKING A LOUD BUZZING NOISE WHENEVER LOCKING OR UNLOCKING. NOW AT 33000 MILES THE DRIVERS SIDE SLIDING DOOR IS DOING THE SAME THING. THIS COSTLY REPAIR IS CLEARLY A MANUFACTURING DEFECT CONSIDERING THE LOW MILEAGE OF THE VEHICLE AND HOW COMMON IT SEEMS TO BE AFTER A LITTLE BIT OF RESEARCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266535October 5, 2019
SEATS
THE VAN WAS IN PARK, OFF, LOCKED AND UNOCCUPIED, IN MY DRIVEWAY, ON A LEVEL SURFACE, WHEN THE DRIVER SIDE FRONT SEAT HEADREST SAFETY SYSTEM DEPLOYED. IT WAS DISCOVERED WHEN WE WERE PREPARING TO LEAVE. THE PLASTIC TABS ON THE INSIDE OF THE HEADREST APPEAR TO HAVE BROKEN, ALLOWING IT TO MOVE UP AND FORWARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266419October 4, 2019
ELECTRICAL SYSTEM
PASSENGER SIDING DOOR WASN'T LOCKING AT ALL WITH POWER LOCK. NOW IT WILL LOCK AND UNLOCK, BUT BUZZES LOUDLY WHEN DOING SO. THIS IS A VERY COMMON PROBLEM FOR THIS MAKE AND MODEL, AND APPEARS TO LEAD TO THE DOOR NOT WORKING AT AL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11259036September 30, 2019
UNKNOWN OR OTHER
THE SLIDING DOOR ON PASSENGER SIDE WILL NOT UNLOCK. THIS IS A SAFETY ISSUE AS HAVING CHILDREN IN THERE CAR SEAT AND CAN'T OPEN THE DOOR TO GET THEM OUT. I HAVE READ MANY COMPLAINTS ON THE CAR GURUS SITE WITH THE SAME PROBLEM. MANY SAY DODGE IS AWARE OF THE PROBLEM BUT HAS NOT ISSUED A RECALL, BUT WILL REPAIR IT FOR $$$$. I WAS IN A STORE PARKING LOT WHEN THIS HAPPENED AND COULD NOT GET THE DOOR TO UNLOCK TO GET MY GRANDSON OUT. THE DOOR STILL WILL NOT UNLOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258638September 27, 2019
UNKNOWN OR OTHER
WHEN HITTING THE UNLOCK BUTTON ON EITHER DOOR, THE RIGHT BACK SLIDING DOOR MAKES A LOUD BUZZING NOISE. IT MAKES THIS NOISE ANY TIME WE HIT UNLOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258442September 26, 2019
ELECTRICAL SYSTEM
BUZZING NOISE IN THE PASSENGER SIDE REAR SLIDING DOOR EVERY TIME THAT I UNLOCKED THE DOOR, FROM INSIDE THE CAR AND WITH THE KEY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257749September 24, 2019
ELECTRICAL SYSTEM
WHEN THE VEHICLE IS SHIFTED INTO PARK AND TURNED OFF THERE IS A LOUD BUZZING WHEN THE ELECTRIC LOCKS UNLOCK. IT BEGAN ABOUT A WEEK AGO. IT DOES IT EVERY TIME YOU SHUT OFF THE VEHICLE WHEN THE LOCKS DISENGAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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