Dodge Grand Caravan Complaints (2016)

1,002 consumer complaints on file.

#11278806November 8, 2019
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE ELECTRONIC SLIDING DOOR HAD LOCKED AND COULD NO BE RE-OPENED. THE VEHICLE WAS TAKEN TO STRAUB CHRYSLER DODGE (1502 WHEELING AVE, GLENDALE, WV) WHERE IT WAS DIAGNOSED THAT THE LOCKING MECHANISM WAS FAULTY AND NEEDED TO BE REPLACED. THE MECHANISM WAS REPLACED AND THE FAILURE WAS REMEDIED. HOWEVER, WHEN THE VEHICLE WAS TAKEN IN FOR SERVICE, THE SAME FAILURE OCCURRED ON THE PASSENGER SIDE SLIDING DOOR. THE PASSENGER SIDE DOOR WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 60,000. *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278811November 8, 2019
UNKNOWN OR OTHER
BOTH SLIDING DOOR LOCKS HAVE FAILED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278199November 5, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 10 MPH, THERE WAS AN ABNORMAL SOUND COMING FROM THE FRONT OF THE VEHICLE. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS A LOSS OF HYDRAULIC PUMP IN THE TRANSMISSION, A FAILED LC PRESSURE SWITCH, AND A GEAR RATIO ERROR IN FIRST, THIRD, AND FOURTH GEARS. THE VEHICLE WAS NOT REPAIRED. PREVIOUSLY, THE VEHICLE WAS TAKEN TO PAULDING CHRYSLER DODGE JEEP RAM (1245 OLD GRIFFIN RD, DALLAS, GA 30157, (770) 443-2277) TO BE DIAGNOSED AFTER THE VEHICLE STALLED WHILE DRIVING. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE CONTACT STATED THAT THE ENGINE CONTROL MODULE WAS FLASHED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS INFORMED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 67,392.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277808November 3, 2019
UNKNOWN OR OTHER
PASSENGER SIDE SLIDING DOOR MAKES LOUD BUZZING NOISE WHEN LOCKING OR UNLOCKING THE DOORS. I HAVE RESEARCHED THE ISSUE AND IT APPEARS OTHER PEOPLE HAVE HAD THE SAME ISSUE WITH THIS MAKE AND MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277837November 3, 2019
ELECTRICAL SYSTEM, ENGINE, STEERING
WHILE DRIVING THROUGH A INTERSECTION TURNING RIGHT THE ENGINE SHUTOFF WITHOUT WARNING. ALONG WITH THE ENGINE SHUTOFF, POWER STEERING WAS LOST AND EVERYTHING ON THE DASHBOARD INCLUDING THE SPEEDOMETER, RPMS, RADIO. WITH THE LOSS OF ACCELERATION AND POWER STEERING IT MADE IT VERY DIFFICULT TO MANEUVER TO SAFETY. ONCE STOPPED I WAS ABLE TO PLACE THE VEHICLE IN PARK I TURNED THE KEY TO OFF AND RESTARTED THE VEHICLE AND IT STARTED BACK UP NORMALLY. ABSOLUTELY NO ENGINE LIGHTS OR WARNING WERE SHOWING BEFORE OR AFTER THIS INCIDENT. I SUSPECT THAT THE ISSUE IS THE TIPM BUT CAN'T BE EXACTLY SURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277722November 2, 2019
POWER TRAIN
WHILE DRIVING ALONG ON THE HIGHWAY ON A BRIDGE THE VEHICLE STARTED TO BUCK AND JERK COULD NOT SELECT ANY GEARS TRANSMISSION WAS SLIPPING A LOUD WHINING HIGH PITCH SOUND CAME FROM THE TRANSMISSION AREA CHECK ENGINE SYMBOL CAME ON I MANAGED TO GET VEHICLE OFF THE ROAD. I HAD VEHICLE TOWED TO DEALERSHIP 41425 MILES ON 2016 DODGE GRAND CARAVAN SXT. VEHICLE WAS DEALER SERVICED AND OWNERS MANUAL WAS SIGNED AT REQUIRED SERVICE TIMES. DATE 5 AUGUST 2019. DEALER REPLACED TORQUE CONVERTER, TRANSMISSION PUMP, TRANSMISSION FILTER, TRANSMISSION FLUID. MY VIN DID NOT COME UP ON ANY RECALLS. DRIVE TRAIN WARRANTY SHOULD BE EXTENDED TO 100,000 MILES ON THESE VANS AS A MINIMUM TO PROTECT THE CONSUMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277247October 31, 2019
UNKNOWN OR OTHER
THE PASSENGER SLIDING DOOR IS STUCK IN THE LOCKED POSITION AND WILL NOT OPEN. THE LOCK ELECTRONIC LOCK SWITCH WILL NOT DISENGAGE, THE AUTOMATIC DOOR MECHANISM WILL NOT WORK, AND THE DOOR WILL NOT FUNCTION IN MANUAL MODE. AS A VAN WITH PASSENGERS IN THE BACK, THIS IS POSING A SAFETY HAZARD WITH PEOPLE HAVING TO EXIT THE VAN ON THE SIDE FACING TRAFFIC. IF THE DRIVERS SIDE SLIDING DOOR FAILS IN A SIMILAR FASHION, A GREATER SAFETY WOULD RESULT IF PEOPLE CANT EGRESS THE VEHICLE. THE LOCAL DODGE DEALER INDICATES THIS IS A COMMON ISSUE AND THAT THERE IS NO RECALL FOR THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277037October 30, 2019
UNKNOWN OR OTHER
MY 2016 DODGE GRAND CARAVAN MAKES A LOUD BUZZING NOISE WHEN PRESSING THE UNLOCK BUTTON, ON THE PASSENGER SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271716October 28, 2019
UNKNOWN OR OTHER
THE LOCKING MECHANISM ON MY SIDE DOOR IS MAKING A LOUD BUZZING NOISE - LIKE IT'S NOT WORKING CORRECTLY. I DID SOME RESEARCH AND I'M NOT THE ONLY ONE HAVING THIS PROBLEM. I DON'T THINK THAT I SHOULD BE RESPONSIBLE FOR WHAT LOOKS TO BE A DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271273October 27, 2019
POWER TRAIN
I WAS IN MOTION ON A COUNTY ROAD WHEN I BELIEVE THE TRANSMISSION BEGAN MESSING UP. UPON RESEARCH I FOUND THERE WAS A RECALL REGARDING THE TRANSMISSION IN 2016 DODGE CARAVANS. I PLACED THE VEHICLE IN "DRIVE" AND WHILE IT SHIFTED FROM 1ST TO 2ND IT REVVED UP TO 3500 RPM BEFORE SHIFTING. WHEN SHIFTING FROM 2ND TO 3RD THE VEHICLE WOULD NOT SHIFT AND REVVED UNTIL ABOUT 8000 RPM BEFORE FINALLY SHIFTING. I STOPPED AND PLACED THE VEHICLE IN "REVERSE" AND AS I TRIED TO ACCELERATE, THE GEAR WOULD NOT CATCH UNTIL APPROXIMATELY 3000 RPM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271175October 26, 2019
STRUCTURE:BODY
THE DRIVER SIDE SLIDING DOOR IS CURRENTLY IN THE LOCKED POSITION AND CANNOT BE UNLOCKED EITHER USING THE KEY FOB OR MANUALLY MANIPULATING THE DOOR LOCK MECHANISM. THE DOOR WAS OPERATING PROPERLY IN THE MORNING AND INOPERATIVE IN THE AFTERNOON. BASED ON INTERNET SEARCHES AND CHECKING WITH MY LOCAL MECHANIC, IT APPEARS THAT THE DOOR LOCK ACTUATOR IS DEFECTIVE AND THAT THIS IS A KNOWN DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270979October 25, 2019
STRUCTURE:BODY
RIGHT REAR DOOR LOCK HAS JAMMED. DOOR CANNOT BE OPENED CREATING A SAFETY HAZARD. UNKNOWN IF THIS OCCURRED WHILE VEHICLE WAS IN MOTION. ODOMETER READS ~62,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271049October 25, 2019
FUEL/PROPULSION SYSTEM
VAN STOPPED GOING IN AND OUT OF GEAR IN THE MIDDLE OF TRAFFIC AND ALMOST CAUSED A SEVERE ACCIDENT. VAN WAS IN MOTION ON A CITY STREET AND MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270652October 24, 2019
ELECTRICAL SYSTEM
THE PASSENGER REAR DOOR MAKES A BUZZING SOUND AND DOES NOT LOCK OR UNLOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270822October 24, 2019
ELECTRICAL SYSTEM, POWER TRAIN
THE TRANSMISSION IS ALL MESSED UP. WHEN YOU GET IN AND START UP THE VAN AND PUT IT IN GEAR IT ACTS LIKE YOU ARE FEATHERING A MANUAL TRANSMISSION AND IT WILL SLOWLY START TO TAKE OFF. WHEN SIFTING THROUGH THE GEARS IT WILL SOMETIMES SLIP, THE RPMS WILL REV UP AND DOWN THEN JUMP INTO GEAR. SOMETIMES WHEN IT DOWN SHIFTS IT WILL JERK WHEN WE ARE STOPPING, I HAVE LEARNED THAT THIS IS CALL A BUMP STOP BY THE TECHS.ALSO IF WE HAVE 3 OR 4 PEOPLE IN THE VAN AND WE TRY AND BACK UP IT JERKS VIOLENTLY, IT FEELS LIKE YOU ARE ON A BUCKING BRONCO. I HAVE TAKEN IT TO THE DEALER, AUDOBON CHRYSLER IN HENDERSON KY. THEY KEEP TELLING ME THAT THEY CAN'T DUPLICATE THE PROBLEM, AND THAT THEIR ARE NO RECALLS ON THIS VAN. IT'S FUNNY THAT I CAN GO ON LINE AND FIND ALL KINDS OF RECALLS ABOUT THE POWER TRAIN AND MANY OTHER PROBLEMS WITH THE 2016 DODGE GRAND CARAVANS, BUT THE DEALER CAN'T SEEM TO FIND ANY RECALLS??? I CAN'T RECALL THE EXACT DATE WHEN WE PURCHASED THE VAN, I WOULD HAVE TO LOOK IT UP,IT WAS ABOUT A YEAR AGO AND WE ARE STILL FIGHTING WITH THE DEALER AS OF 10/24/2019 BECAUSE THE PROBLEM IS ONGOING AND GETTING WORSE??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270595October 24, 2019
UNKNOWN OR OTHER
THE LIFTGATE WILL NOT OPEN. SOMEDAYS IT WILL OPEN BY PUSH BUTTON OR BY THE FOB, BUT WHEN IT STOPS WORKING IT WILL BE WEEKS BEFORE IT STARTS TO WORK AGAIN. THE LIFTGATE WONT OPEN MANUALLY WHICH CAN BE A SAFETY HAZARD IF THERE WAS A. EMERGENCY. THE CAR IS PARKED WHEN THIS HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270386October 23, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE LOCK SWITCH WENT OUT ON VEHICLE AFTER HAVING IT FOR 2 YEARS. THE AC UNIT IN THE BACK HALF GOES IN/OUT. THE TRANSMISSION IS GOING OUT ON THE CAR AFTER HAVING IT FOR 3YEARS IN MAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270019October 21, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE SLIDING DOOR MAKES A BUZZING SOUND UPON LOCKING THE DOOR. THE VEHICLE WAS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270022October 21, 2019
ELECTRICAL SYSTEM
PASSENGER REAR SLIDING DOOR WILL NOT UNLOCK OR OPEN. I CANNOT OPEN THE DOOR TO GET MY KIDS IN OR OUT. THE DOOR UNLOCKED AND OPENED WITH NO PROBLEMS WHEN PUTTING MY KIDS IN. I DROVE FIVE MILES, STOPPED SHUT THE VAN OFF AND TRIED TO OPEN THE DOOR AND IT WOULDN'T UNLOCK OR OPEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269417October 18, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE DRIVING 20 MPH, THE VEHICLE WAS NOT SHIFTING WHILE THE RPMS INCREASED. THE VEHICLE WAS TAKEN TO ORLANDO DODGE CHRYSLER JEEP RAM (4101 W COLONIAL DR, ORLANDO, FL 32808, (407) 299-1120), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REFERENCED NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN); HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT MENTIONED THAT ON THE WAY BACK TO THE DEALER, THE VEHICLE HESITATED TO DRIVE AND STALLED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN BACK TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS CONTACTED TWICE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 93,783. *LN*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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