Dodge Grand Caravan Complaints (2016)

1,002 consumer complaints on file.

#11317236March 10, 2020
STRUCTURE:BODY
MY PASSENGER REAR SLIDING DOOR WON'T UNLOCK. NO MATTER WHAT YOU DO TO TRY TO UNLOCK THE DOOR IT WON'T UNLOCK. THE POWER LOCKS AND MANUAL LOCKS ARE STUCK. IF YOU ARE IN THE REAR SEAT YOU CAN'T GET OUT UNLESS YOU CRAWL TO THE OTHER SIDE OF THE VAN. IT HAPPENED WHEN I PARKED MY VEHICLE AT A RESTAURANT AND THE DOOR WOULDN'T UNLOCK. I HAD TO GET MY 3 YEAR OLD DAUGHTER TO CRAWL ACROSS MY VEHICLE TO GET HER OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317260March 10, 2020
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR DRIVER DOOR LOCK WAS CEASED IN THE LOCK POSITION. THE CONTACT MENTIONED THAT THE DOOR WAS UNABLE TO BE UNLOCKED MANUALLY OR BY USING THE KEY FOB. THE CONTACT STATED THAT IN ORDER TO UNLOCK THE DOOR, THE DOOR PANEL NEEDED TO BE REMOVED AND THE INTERIOR METAL ROD NEEDED TO BE PULLED TO UNLOCK THE DOOR. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317049March 9, 2020
UNKNOWN OR OTHER
LOCKING ACTUATOR IN THE REAR SLIDING DOOR MALFUNCTUONING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316757March 7, 2020
ELECTRICAL SYSTEM
I HAVE A 2016 DODGE GRAND CARAVAN AND EVERY TIME I UNLOCK THE DOOR OR LOCK IT IT MAKES THIS LOUD BUZZING NOISE, THE DOOR WORKS FINE IT OPENS AND CLOSE. BUT WHEN USING THE UNLOCK BUTTON EVERYONE CAN HEAR THE LOAD BUZZING NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316592March 6, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
DRIVERS SIDE DOOR WILL NOT OPEN. MANUALLY OR BY REMOTE. IT IS STUCK IN LOCK MODE. SERIOUS SAFETY ISSUE! I HAVE AN INFANT IN A CARSEAT AND 3 OTHER CHILDREN THAT THIS IMPACTS! IF WE WERE IN AN ACCIDENT SOMEONE COULD DIE!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316126March 4, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM
WHILE DRIVING THE VEHICLE THE SLIDING REAR DRIVER SIDE DOOR POPS OPEN AND CLOSE CAUSING THE DOME LIGHT TO COME ON AND A DOOR AJAR MESSAGE APPEAR ON THE DASH. NEED TO PULL OVER AND PUSH REAR SLIDING DRIVER SIDE DOOR SHUT TO RESET DOOR. WHEN USING DUAL CLIMATE THE FRONT PASSENGER VENTS AND REAR VENTS BLOW HOT AIR EVEN WHEN SWITCHING TO A/C. WE BROUGHT VAN TO DEALERSHIP WHILE UNDER WARRANTY TO FIX ISSUES BUT STILL HAVE ON GOING ISSUES. WE BROUGHT THE A/C ISSUE IN FOR REPAIR 4 TIMES SINCE 2018. WE BROUGHT THE DOOR ISSUE IN FOR REPAIR MULTIPLE TIMES SINCE 2018 AS WELL. SOMETIME NOT RECEIVING PAPERWORK FROM THE DEALERSHIP BECAUSE THEY DIDN'T WRITE ANY UP. IT IS A CONCERN WHEN DRIVING WITH MY CHILDREN IN BACK IF THE DOOR DOES OPEN WHILE I'M DRIVING. ANOTHER CONCERN IS THE HEAT BLOWING ON THEM DURING SUMMER BECAUSE THE A/C MALFUNCTIONS IN THE REAR AND PASSENGER VENTS. HAS HAPPENED AT VARIOUS DATES WITH DIFFERENT MILAGE. HAS HAPPENED MULTIPLE TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316128March 4, 2020
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VENTS WOULD BLOW OUT HOT AIR. THE CONTACT HAD TO TURN THE INDICATOR OFF IN ODER FOR THE HOT AIR TO STOP. THE CONTACT MENTIONED THAT THE DRIVER SIDE SLIDING DOOR OPENED WHILE IN MOTION WITH THE DOOR AJAR INDICATOR WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE KOLOSSO CHRYSLER DODGE JEEP RAM LOCATED AT (2701 W COLLEGE AVE, APPLETON, WI 54914) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE ACTUATOR AND DOOR LATCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED SEVERAL TIMES HOWEVER THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE 18,205.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315607March 2, 2020
STRUCTURE:BODY, POWER TRAIN
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE WHILE DRIVING. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THE DRIVER REAR SLIDING DOOR FAILED TO OPERATE AS DESIGNED. THE VEHICLE WAS TAKEN TO SAN LEJANDRO CHRYSLER DODGE JEEP RAM (1444 MARINA BLVD, SAN LEJANDRO, CA 94577) WHERE THE BATTERY AND SLIDING DOOR LATCH WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED TO TAKE THE VEHICLE TO A LOCAL DEALER TO BE DIAGNOSED OUT OF POCKET. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 39,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11312234February 29, 2020
POWER TRAIN
TRANSMISSION FAILURE AT 59000 MILES, IT WON'T RUN IN REVERSE IT WILL SLIP BUT WON'T MOVE, VERY DISSATISFIED, WAY TOO SOON TO FAIL IN MY OPINION I WILL NEVER BUY A CHRYSLER EVER AGAIN TOTAL GARBAGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311627February 26, 2020
STRUCTURE:BODY
THE ACTUATOR IN BOTH SLIDING DOORS HAS BROKEN. OUR MECHANIC SUGGESTED WE REQUEST A RECALL FOR THIS PART AS THE MINIVAN IS STILL FAIRLY NEW AND THE PART IS EXPENSIVE. ONE SLIDING DOOR WOULD NOT OPEN AT ALL AND THE OTHER WOULD NOT LOCK. OUR MECHANIC WAS ABLE TO GET THE DOOR THAT WAS STUCK CLOSED TO OPEN AGAIN BUT NOW IT NO LONGER LOCKS EITHER. IN DOING SOME ONLINE RESEARCH THIS APPEARS TO BE A COMMON PROBLEM WITH DODGE MINIVANS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311381February 25, 2020
ELECTRICAL SYSTEM
SLIDING DOORS LOCKS FAIL AND MAKE IT IMPOSSIBLE TO OPEN DOORS. CAUSING A SAFETY HAZED WHEN TRYING TO EXIT THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311042February 24, 2020
STRUCTURE:BODY
BOTH SLIDING DOORS HAVE STOPPED WORKING ON MY 2016 DODGE GRAND CARAVAN. FROM MY RESEARCH THE DOOR LOCK ACTUATORS HAVE GONE BAD ON BOTH SLIDING DOORS. THIS MEANS THAT NEITHER DOOR CAN BE OPENED. PASSENGERS HAVE GOTTEN LOCKED INSIDE. A BASIC SAFETY ITEM LIKE DOOR LOCKS SHOULD NOT GO BAD ON A 2016 VEHICLE. THE DEALERS WANT AN INSANE AMOUNT OF MONEY TO FIX THIS PROBLEM AND IT IS APPARENTLY HAPPENING EVERYDAY TO OTHER OWNERS. THE VAN IS BASICALLY USELESS UNTIL THIS ISSUE IS FIXED. WHEN IT HAPPENED TO ME A PASSENGER HAD A PANIC ATTACK BECAUSE WE COULD NOT GET THE DOORS OPEN. THIS IS A WELL KNOW SAFETY ISSUE AND I DON'T UNDERSTAND WHY THERE HAS NOT BEEN A SAFETY RECALL TO DATE. PLEASE HELP ALL DODGE GRAND CARAVAN OWNERS WITH THE URGENT ISSUE. THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311101February 24, 2020
ELECTRICAL SYSTEM
DRIVER'S SIDE SLIDING DOOR IS LOCKED AN UNABLE TO OPEN USING ANY METHOD SUCH AS MANUALLY, ELECTRIC LOCKS OR REMOTE FOB. THE VAN WAS STATIONARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311161February 24, 2020
ELECTRICAL SYSTEM
LOUD BUZZING NOISE WHEN UNLOCKING RIGHT SIDE AUTOMATIC DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310707February 22, 2020
UNKNOWN OR OTHER
THE SLIDING DOOR ON THE PASSENGER SIDE MAKES A LOUD BUZZING NOISE WHEN YOU LOCK OR UNLOCK THE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310601February 21, 2020
SERVICE BRAKES, ENGINE
WHEN I BRAKE HARD (FOR EXAMPLE AT A RED LIGHT), MY VAN SHUTS OFF. THIS HAS HAPPENED MULTIPLE TIMES OVER THE LAST MONTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309846February 18, 2020
ELECTRICAL SYSTEM
THERE IS A LOUD BUZZING NOISE WHEN THE REAR DRIVER SIDE DOOR LOCKS, THE DOOR WORKS FINE IT OPENS AND CLOSES. BUT WHEN USING THE UNLOCK BUTTON OR AUT LOCK YOU CAN HEAR THE LOAD BUZZING NOISE. I BELIEVE THIS IS A COMMON PROBLEM THAT SHOULD BE A RECALL TO ALL OF THESE CARS SO THAT THEY CAN BE FIXED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309510February 16, 2020
ELECTRICAL SYSTEM
VAN MAKES A LOUD BUZZING SOUND WHEN LOCK AND UNLOCK OR OPEN DOORS . THERE HAS BEEN MANY COMPLAINTS BY OWNERS OF SAME MODEL POSTED ON CARGURU.COM ETC. IT APPEARS THIS SHOULD BE A RECALL ITEM AS IT IS VERY LOUD AND FRIGHTENING TO PASSENGERS ETC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309560February 16, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM
I HAVE A 2016 GRAND CARAVAN WITH 52000. THE DRIVER SIDE REAR SLIDING DOOR IS STUCK SHUT IN THE LOCK POSITION. I CAN NOT GET IT UNLOCKED TO OPEN DOOR. IT HAD BEEN WORKING GOOD ALL DAY. I GOT HOME TO TAKE MY KIDS OUT OF THEIR CAR SEAT BUT THE DOOR WOULDN'T OPEN. TRIED WITH THE FOB, DOOR LOCK SWITCH AND MANUALLY UNLOCK IT BUT IT WON'T BUDGE. WHAT'S IT GOING TO TAKE TO GET A RECALL ON THIS. MY CHILD GETTING KILLED (GOD FORBID) AND ME SUEING DODGE AND NHTSA . THERE ARE CERTAINLY HAVE BEEN ENOUGH COMPLAINTS ABOUT THIS HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309411February 15, 2020
ELECTRICAL SYSTEM
BOTH ELECTRIC DOOR LOCKS ON THE SLIDING DOORS MAKE A NOISE EVERY TIME THE DOORS LOCK AND UNLOCK. ONE OF THE DOORS STUCK IN THE LOCK POSITION AND WOULD NOT UNLOCK OR OPEN. HAD IT FIXED BUT IS MAKING THE NOISE AGAIN ALONG WITH THE DOOR ON THE OTHER SIDE. COULD BE A SAFETY ISSUE IF I CAN OPEN THE DOORS! ONE OF THE BACK WINDOWS WILL NOT ROLL DOWN ANYMORE AND THE ENTERTAINMENT SYSTEM DOESN'T WORK ANYMORE. ALL ELECTRICAL PROBLEMS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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