Dodge Grand Caravan Complaints (2009)

544 consumer complaints on file.

#11219607June 12, 2019
UNKNOWN OR OTHER
I BOUGHT THE VAN USED AND THE DRIVERS SIDE PASSENGER DOOR WILL NOT CLOSE ON ITS OWN I HAVE TO FORCE IT SHUT OR LEAVE THE AUTOMATIC BUTTON OFF AND THERE ARE TIME IT STICKS AS I AM TRYING TO OPEN IT I HAVE SMALL CHILDREN IN THIS VEHICLE AT ALL TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204835April 30, 2019
STRUCTURE:BODY, UNKNOWN OR OTHER
SLIDING DOOR WILL NOT CLOSE AT TIMES WITHOUT HAVING TO FORCE IT TO CLOSE. NOT SURE IF THE SENOR HAS BEEN AFFECTED, THERE IS NOTHING BY THE DOOR WHEN THIS HAPPENS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189975March 19, 2019
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS), IT HESITATED TO START AND ALL THE ELECTRICAL FUNCTIONS FAILED. IT TOOK NUMEROUS ATTEMPTS TO START THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. GOLDY CHRYSLER DODGE JEEP RAM (187 KINETIC DR, HUNTINGTON, WV 25701, (304) 781-0555) PERFORMED THE RECALL REPAIR, BUT THE FAILURE RECURRED. THE VEHICLE HAD NOT BEEN REPAIRED A SECOND TIME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185658March 10, 2019
ELECTRICAL SYSTEM
SLIDING DOORS HAVE HAD NUMEROUS ISSUES THAT CAUSE THE DOORS TO LOCK UP AND FAIL. I HAVE HAD 3 ISSUES IN UNDER 5 YEARS WITH BOTH SLIDING DOORS LOCKING UP AND FAILING REQUIRING ELECTRICAL WORK TO BE DONE TO CORRECT THE PROBLEM. MY VEHICLE HAS JUST ABOUT 50K MILES AND HAS HAD 3 FAILURES WITH THE DOOR LATCHES NOT OPENING. THIS ISSUE NEEDS TO BE LOOKED AT AS A SEVERE ISSUE IN CASES OF SAFETY BECAUSE BOTH MY DOORS DO NOT OPEN AND THIS VEHICLE IS GENTLY USED FOR A 10 YEAR OLD VEHICLE. ANOTHER ISSUE WITH THE SLIDING DOOR IS THE HARNESSES THAT ARE INSTALLED FROM THE FACTORY. THEY FAIL AND THE WIRING BREAKS OVER 1 TO 2 YEARS. THIS IS AN ISSUE THAT HAPPENS WAY TO OFTEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181918February 22, 2019
UNKNOWN OR OTHER
DMV INSPECTION 2/22/2019 10V-235 K14 SAFETY POWER SLIDING DOOR (10/2018) 14V-373 R03 SAFETY WIRELESS IGNITION NODE MODULE (2/2019)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165957January 9, 2019
SUSPENSION
FRONT RIGHT STRUT SPRING BREAKING AT THE UPPER TIP 2-3 INCHES. THIS IS THE 3RD OF OUR GRAND CARAVANS THAT THIS BREAK HAS HAPPENED TO IN THE EXACT SAME SPOT. IT'S HARD TO SEE SO YOU HAVE TO LOOK CLOSELY AT THE VERY TIP OR IT WON'T BE NOTICED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150850November 11, 2018
UNKNOWN OR OTHER
THE AIR FLOW DOESN'T WORK PROPERLY. NO MATTER WHAT BUTTON I PUSH THE AIR FLOW IS STUCK ON THE FACE AND THE AIR ON THE DRIVER'S SIDE BLOWS OUT HOT AND THE AIR ON THE PASSENGER'S SIDE BLOWS OUT COLD. BECAUSE OF THIS, THE DEFROSTER DOESN'T WORK. THIS IS A SAFETY ISSUE IMPAIRING VISIBILITY AND "VERY" DANGEROUS DURING BAD WEATHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142476October 24, 2018
POWER TRAIN
WHEN I PUT MY VAN IN REVERSE 3 DIFFERENT TIMES THIS PAST WEEKEND, AND IN THE PROCESS OF BACKING UP SLOWLY IT SHUT OFF. TWICE I WAS BACKING OUT OF MY DRIVEWAY, & IT SHUT OFF IN THE TOWN ROAD. I HAD TO RESTART IT AND CONTINUE BACKING UP. ANOTHER TIME I WAS TURNING OUT OF A PLAZA, WHERE I HAD TO TURN, AND WHEN I BACKED UP IT SHUT OFF IN THE MIDDLE OF A TOWN ROAD. TRAFFIC STOPPED, FOR ME TO RESTART IT AND BACK UP. ON TUESDAY 10/23/18, I TRIED BACKING IT OUT OF MY DRIVEWAY TO BRING IT FOR SERVICE. THE RPM'S WENT HIGH, IT WASN'T MOVING, AND WAS SHAKING. I SHUT IF IT OFF AND HAD IT TOWED TO THE GARAGE. THE CAUSE OF THE PROBLEM IS UNKNOWN. IT IS A BIG SAFETY ISSUE, AND I DIDN'T SEE ANY RECALLS FOR IT ONLINE, AND THERE SHOULD BE A RECALL FOR THE UNSAFE CONDITION! I SAW HUNDREDS OF SIMILAR COMPLAINTS FOR DODGE CARAVANS SHUTTING OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142264October 23, 2018
ELECTRICAL SYSTEM, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE DRIVING 55 MPH, THE WINDSHIELD WIPERS FUNCTIONED INDEPENDENTLY AND ALL THE WARNING INDICATORS STARTED TO FLICKER ON THE INSTRUMENT PANEL. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 175,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129477September 14, 2018
AIR BAGS, ELECTRICAL SYSTEM
THE AC DRAIN LEAKS WATER UNDER THE DASH WHEN THE AC IS ON AND MAY AFFECT THE AIR BAG WIRING OR OTHER ELECTRICAL FUNCTIONS. THIS PROBLEM WAS IDENTIFIED IN 2011, BULLETIN K31, BUT MY VIN WAS NOT INCLUDED. I HAVE THE SAME MAKE, MODEL, YEAR AND PROBLEM AS THE RECALLED CARS. WHY IS MY CAR NOT INCLUDED IN THIS RECALL?? I HAVE STRUGGLED WITH THIS RECURRING ISSUE SINCE 2014!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122761August 27, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE DRIVING 30 MPH, THE CONTACT SMELLED AN ABNORMAL ODOR AND NOTICED SMOKE COMING FROM THE AUTOMATIC WINDOW BUTTONS. THE CONTACT STATED THAT THE DRIVER'S DOOR CAUGHT ON FIRE AND WAS EXTINGUISHED BY THE FIRE DEPARTMENT. NEITHER A FIRE NOR A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT INDICATED THAT IT WAS AN ELECTRICAL FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11112806July 21, 2018
AIR BAGS
THE AIRBAG LIGHT ILLUMINATED, SIMILAR TO THE PROBLEM WITH EXISTING RECALLS ON EARLIER MODEL DODGE GRAND CARAVANS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112100July 18, 2018
UNKNOWN OR OTHER
WATER LEAKS FROM THE AC UNDER THE PASSENGER DASH. OTHER RECALLS SITE THE AC DRAIN AND POSSIBLE EFFECT ON A AIRBAG SENSOR. MY CAR HAS THE SAME PROBLEM BUT APPEARS TO HAVE NO RECALL. IS THERE A RECALL AND IF NOT WHY? THIS LEAK HAPPENS WHENEVER THE AC IS RUN FOR MORE THAN A FEW MINUTES. THE DEALER ONCE CLEANED THE DRAIN BUT SAID THERE WAS NO RECAL. THE PROBLEM HAS NOW RETURNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082028March 29, 2018
UNKNOWN OR OTHER
IT SAID THAT MY GRAND CARAVAN DID NOT HAVE AN OPEN RECALL FOR THE KEY & IGNITION CYLINDER, AND THE VEHICLE KEEPS TELLING US THAT I HAVE A BAD KEY AND THE VEHICLE WONT START AT TIMES CAN YOU CHECK INTO THIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079621March 15, 2018
ELECTRICAL SYSTEM
THIS VEHICLE HAS HAD SEVERAL ELECTRICAL COMPONENT FAILURES THAT WERE PREMATURE AND UNEXPLAINED. COMPUTER MODULE REPLACED TWICE, SENSORS REPLACED BEFORE THEY SHOULD HAVE GONE BAD. WE ALSO WERE EXPERIENCING SMALL ELECTRICAL ISSUES ALL OVER THE VEHICLE, PROBLEMS WITH WINDOWS, SLIDE DOORS, ACCESSORIES, RADIO ETC. AFTER INSPECTION OF THE ELECTRICAL SYSTEM A PROBLEM WAS OBSERVED WITH TWO OF THE MAIN WIRING HARNESSES FOR ENGINE COMPONENTS, ONE WAS ROUTED OVER THE TOP OF THE RADIATOR HOSE WHERE IT ATTACHES TO THE TOP OF THE MOTOR ALLOWING EXCESSIVE HEAT TO MELT THE WIRE PROTECTION SLEEVES AND WIRE COATING WHICH CAUSED CONTACT OF WIRES EXPOSED. ANOTHER SECTION OF WIRING ROUTED DOWN FROM THE MAIN FUSE BOX AND RESTED ON TOP OF THE TRANSMISSION COVER RESULTING IN OVERHEATING OF THE WIRES. THESE TWO ISSUES CAUSED EXCESSIVE HEATING OF THE WIRING TO EFFECT THE CURRENT FLOW TO AND FROM THE MAIN WIRE PORT FOR ALL ELECTRICAL COMPONENTS OF THE VEHICLE AND RESULTED IN SYSTEM MALFUNCTIONS EVERYWHERE. THIS IS A POOR DESIGN BY THE MANUFACTURER AND A SERIOUS SAFETY CONCERN. I WOULD WANT ANYONE WITH THE SAME VEHICLE TO KNOW THIS IS PROBABLY THE RESULT OF NUMEROUS ELECTRICAL COMPONENT FAILURES OR PROBLEMS THEY ARE EXPERIENCING THAT MAY LEAD TO EXCESSIVE REPAIRS THAT ARE NOT NECESSARY IF THE WIRING IS ROUTED IN A BETTER WAY TO AVOID OVERHEATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076142March 4, 2018
SERVICE BRAKES
FRONT BRAKES STICK. HAVE REPLACED PADS, HOSES AND CALIPERS TO NO AVAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073377February 17, 2018
AIR BAGS
THE OCCUPANT RESTRAINT CONTROLLER HAS FAILED. I WAS WONDERING, EVEN THOUGH MY VIN IS NOT PART OF THE RECALL WOULD I STILL BE ELIGIBLE TO GET THIS REPAIRED UNDER THE RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066100January 31, 2018
WHEELS
VALVE STEM BROKE WHEN REMOVING CAP TO CHECK PRESSURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064389January 23, 2018
SUSPENSION
THIS IS THE 2ND OF OUR 2009 GRAND CARAVANS WITH THE SAME FAILURE IN THE EXACT SAME LOCATION. PASS SIDE STRUT SPRING BROKE OFF AT THE UPPER END ABOUT 2-3 INCHES OFF THE TIP. VERY HARD TO SPOT SO LOOK CLOSELY. 1ST ONE WAS CAUGHT ON A STATE INSPECTION AND THIS ONE WAS CAUGHT DURING ROUTINE PM. IS THIS A COMMON PROBLEM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063691January 19, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
I WAS DRIVING DOWN THE ROAD ON A SHALLOW LEFT-HAND CURVE WHEN I TURNED THE STEERING WHEEL TO THE RIGHT, COMING OUT OF THE CURVE, ALL THE SUDDEN THE LEFT FRONT BRAKE (LFB) BEGAN TO CHATTER AS THOUGH THE LFB ABS WAS ENGAGING. THE ESP BAS AND THE TRACTION CONTROL LIGHTS CAME ON. THE VAN VIOLENTLY SWERVED TOWARDS THE ONCOMING LANE. LUCKLY, THERE WAS NO TRAFFIC COME AT ME. I WAS ABLE TO OVER CORRECT WITH THE STEERING AND REGAIN CONTROL. I TOOK THE VAN TO A LOCAL SHOP WHICH DIAGNOSED THE STEERING POSITION SENSOR INSIDE THE AIR BAG CLOCKSPRING TO BE BAD. IT WAS REPLACED AND THE PROBLEM WENT AWAY. I FEEL THIS IS VERY DANGEROUS PROBLEM AND SHOULD BE ADDRESSED WITH A RECALL BEFORE SOMEONE IS KILLED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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