Dodge Grand Caravan Complaints (2016)

1,002 consumer complaints on file.

#11344023August 8, 2020
UNKNOWN OR OTHER
DRIVER SIDE SLIDING DOOR BUZZES WHENEVER IT IS LOCKING. PASSENGER SIDE SLIDING DOOR WILL NOT COME UNLOCKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343689August 6, 2020
ELECTRICAL SYSTEM
I OWN A 2016 DODGE GRAND CARAVAN. THE DRIVER'S SIDE SLIDING DOOR WILL NOT UNLOCK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO LANDMARK DODGE IN INDEPENDENCE, MO AND THE IDENTIFIED THE PROBLEM AS A FAILED LOCK ACTUATOR WITH ESTIMATED COST OF $1,000. THE SAME VEHICLE HAD THE LOCK ACTUATOR FAIL ON THE PASSENGER SIDE 2 YEARS AGO AND HAD IT FIXED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. OBVIOUSLY THERE IS AN ISSUE WITH THE LOCK ACTUATORS FOR THIS MODEL VEHICLE AS THERE ARE NUMEROUS COMPLAINTS OF THE SAME ISSUE. I BELIEVE THIS IS A HUGE SAFETY HAZARD BECAUSE IF WE WERE IN AN ACCIDENT OR THE CAR CAUGHT FIRE IT WOULD BE VERY DIFFICULT TO GET MY 4 KIDS OUT OF THE BACK SEAT USING ONLY THE PASSENGER SIDE DOOR, AND THAT IS ASSUMING THE ACCIDENT DIDN'T DAMAGE THE PASSENGER DOOR. I BELIEVE THIS SHOULD BE CONSIDERED FOR A RECALL, THE CAR IS 4 YEARS OLD AND SHOULD NOT BE HAVING THESE ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343248August 4, 2020
POWER TRAIN
TL* THE CONTACT CALLED ON BEHALF OF A CUSTOMER WHO OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE TRANSMISSION PUMP FAILED AND CAUSING THE TRANSMISSION TO SLIP WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO ACCELERATE AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED CROWN DODGE CHRYSLER JEEP RAM FIAT (2707 SHORTCUT RD, PASCAGOULA, MS 39567, AND INFORMED THE DEALER OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 107,194.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343143August 4, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING, THE DRIVER'S SIDE AIR BAG WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342909August 3, 2020
STRUCTURE:BODY, POWER TRAIN
THE SLIDING DOOR ON THE DRIVER SIDE JUST QUIT OPENING ABOUT 6 MONTHS AGO, LAST WEEK THE TRANSMISSION HAS WENT COMPLETELY OUT. I WAS GETTING READY TO LEAVE HOME AND WHEN I PUT THE VAN IN DRIVE IT PULLED OFF AND WHEN I GOT UP TO THE SPEED LIMIT AND THE RPM'S WAS GOING UP THE VAN WOULDN'T SHIFT. I SENT IT TO THE SHOP AND THEY JUST CALLED ME SAYING THAT THE TRANSMISSION IS COMPLETELY GONE AND I NEED A NEW TRANSMISSION OR A RE-BUILD. THIS VAN IS A 2016 WITH 78,000 MILES. I AM STILL PAYING ON THIS VEHICLE AND I AM HAVING ALL THESE PROBLEMS. I WOULD LIKE TO KNOW IF THERE IS ANY RECALLS OR COMPLAINTS ABOUT THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342982August 3, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM
DRIVER'S SIDE REAR SLIDING DOOR WILL NOT OPEN. PER DEALER, "FOUND ACTUATOR INTERNAL FAULT. REPLACE LEFT SLIDING DOOR LOCK ACTUATOR AND C PILLAR APPLIQUES."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342574July 31, 2020
ELECTRICAL SYSTEM
WHEN I UNLOCK DOORS, THERE IS A BUZZING SOUND. PASSENGER SLIDING DOOR, ACTUATOR IS GOING BAD. IT IS LOUD, ANNOYING AND IT COULD LEAD TO A SAFETY ISSUE WITH LOCK WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342363July 30, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT VEHICLE FAILED TO RESPOND WHEN SHIFTED INTO REVERSE. THE CONTACT STATED THAT THE ENGINE WOULD REV UP HOWEVER, THE TRANSMISSION FAILED TO ENGAGE. ADDITIONALLY, WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO THOMPSON CHRYSLER DODGE JEEP RAM BALTIMORE (124 NORTH POINT BLVD, BALTIMORE, MD 21224) WHERE THE VEHICLE WAS DIAGNOSED WITH TRANSMISSION FAILURE. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 41,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341769July 28, 2020
POWER TRAIN
I WAS DRIVING OUR AUTOMATIC 2016 DODGE CARAVAN WHEN IT SUDDENLY LOST POWER AND WOULDN'T ACCELERATE. IT FELT LIKE I WAS ABOUT TO RUN OUT OF GAS. THE MECHANIC HAS SPENT THE LAST 3 WEEKS DOING EXTENSIVE (AND EXPENSIVE) TESTING TO FIND OUT WHAT IS WRONG. HE SAID THAT IT IS GOING INTO 'LIMP MODE' AND IS STUCK IN SECOND GEAR. IT IS UNDRIVABLE AND UNSAFE IN THE CURRENT CONDITION. THE MECHANIC SAID IT IS A 'SHIFT SOLENOID' ISSUE AND THAT WE NEED A BRAND NEW TRANSMISSION, WHICH WILL COST $4000. WE BOUGHT THE VEHICLE BRAND NEW AND HAVE ONLY PUT 73,000 MILES ON IT. SEEMS EARLY TO NEED A NEW TRANSMISSION SO I AM WONDERING IF SOME OF THE POWER TRAIN COMPONENTS USED BY THE MANUFACTURER WERE FAULTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341770July 28, 2020
STRUCTURE:BODY
THE DRIVER'S SIDE SLIDING DOOR ON OUR 2016 DODGE CARAVAN CANNOT BE OPENED. IT STOPPED WORKING AFTER HAVING THE VEHICLE FOR LESS THAN TWO YEARS. IT CANNOT BE OPENED FROM THE INSIDE OR OUTSIDE WHICH IS A SAFETY CONCERN FOR PASSENGERS TRYING TO GET OUT OF THE VEHICLE QUICKLY IN AN EMERGENCY. WE WERE TOLD THE INTERIOR LATCH WAS BROKEN AND THAT IT WOULD BE EXPENSIVE TO FIX. I BELIEVE THIS IS A KNOWN ISSUE WITH THESE VEHICLES AS A NUMBER OF OTHERS HAVE REPORTED THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341591July 27, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE SLIDING DOORS BOTH OF THEM BUZZ WHEN THEY EITHER LOCK OR UNLOCK. I HAVE HEARD IT IS THE DOOR ACTUATOR AND A LOT OF PEOPLE WITH 2016 DODGE GRAND CARAVNAS ARE HAVING THIS PROBLEM. THERE NEEDS TO BE A RECALL ON THIS. HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T59001_DS1042449
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341717July 27, 2020
UNKNOWN OR OTHER
MY REAR SLIDING DOOR ON THE PASSENGERS SIDE WILL NOT UNLOCK MANUALLY, WITH THE KEY FOB, OR WITH ANY OF THE CONTROL PANELS FROM THE INSIDE EFFECTIVELY LOCKING AND TRAPPING ANYONE INSIDE WHO DOES NOT HAVE ACCESS FROM ANOTHER DOOR. NO MATTER WHAT I DO THE DOOR WILL NOT UNLOCK. IT SOUNDS LIKE MANY OTHER HAVE EXPERIENCED SIMILAR PROBLEMS HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T41910_DS866499. THIS HAPPENS IF THE VEHICLE IS OFF, ON, IN PARK, OR IN DRIVE. MY BABIES CAR SEAT IS ON THAT SIDE AND I COULD ACCESS HER FROM THE PASSENGERS SIDE SLIDING DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341446July 25, 2020
ELECTRICAL SYSTEM
THE DRIVERS SIDE, SLIDING DOOR ACTUATOR STOPPED FUNCTIONING. THERE WAS NO WAY TO OPEN THE DOOR AT ALL. NOT FROM INSIDE OR OUTSIDE OF THE VEHICLE. WE RESEARCHED ONLINE THAT THIS SEEMS TO BE A HUGE PROBLEM THAT CHRYSLER KNOWS ABOUT BUT REFUSES TO REMEDY. IN FACT, MANY PEOPLE SEEM TO HAVE THE PROBLEM AGAIN, EVEN USING THE DEALER TO REPLACE THE ACTUATOR. IT'S A SAFETY ISSUE THAT WOULD NOT ALLOW MY KIDS TO EXIT THE VEHICLE IN AN ACCIDENT, FIRE, OTHER EMERGECY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341349July 24, 2020
UNKNOWN OR OTHER
THE DRIVER SIDE SLIDING DOOR IS STUCK IN THE LOCK POSITION. THE KEY FOB WON'T WORK NOR THE BUTTON INSIDE. CANNOT MANUALLY UNLOCK OR OPEN THE DOOR. THE OTHER DOORS WORK FINE. I CHECKED ON LINE AND THERE ARE MANY OTHER PEOPLE WHO HAVE HAD AND ARE HAVING THE SAME ISSUE WITH DIFFERENT YEARS OF THE VEHICLE. THIS IS A HUGE SAFETY ISSUE. WHAT IF I AM IN AN ACCIDENT AND CANNOT GET MY KIDS OUT OF THE BACK. THE DOOR WAS WORKING FINE AND 30 MINUTES LATER NOTHING. IT IS A 2016 AND THIS SHOULD NOT BE HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341351July 24, 2020
UNKNOWN OR OTHER
THE DRIVERS SIDE SLIDING DOOR STOPPED WORKING. IT WON'T UNLOCK OR OPEN WITH THE KEY FOB OR WITH THE BUTTON INSIDE OR MANUALLY. IT WAS WORKING FINE AND 30 MINUTES LATER IT WON'T DO ANYTHING. I LOOKED ON LINE AND MANY OTHER PEOPLE ARE HAVING THE SAME ISSUE WITH DIFFERENT YEARS OF THIS VEHICLE. THIS IS ALSO A HUGE SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341392July 24, 2020
ELECTRICAL SYSTEM
DRIVERS SIDE DOOR BUZZES WHEN LOCKED. APPEARS TO BE A KNOWN ISSUE. I AM WORRIED ABOUT LOCK FAILURE AS MY KIDS USE THE SLIDING DOORS EXCLUSIVELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341081July 23, 2020
ELECTRICAL SYSTEM
2016 GRAND CARAVAN DRIVERS SIDE, PASSENGER SLIDING DOOR WAS STUCK IN THE LOCKED POSITION AND WOULD NOT OPEN MANUALLY OR AUTOMATIC. THIS WAS REPAIRED WITH THE LOCK ACTUATOR BEING REPLACED. WITHIN 2 MONTHS THE DOOR WOULD NOT OPEN AUTOMATICALLY PUSHING THE INSIDE BUTTON OR KEY FOB. WE COULD OPEN MANUALLY, BUT WHEN CLOSING THE DOOR WON'T LATCH AND IT POPS BACK OPEN. THE DOOR HAS OPENED WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341030July 22, 2020
ELECTRICAL SYSTEM
LOUD BUZZING NOISE WHEN UNLOCKING AND LOCKING THE DOORS I HAVE A 2016 DODGE GRAND CARAVAN AND EVERY TIME I UNLOCK THE DOOR OR LOCK IT IT MAKES LOUD BUZZING NOISE, THE DOOR WORKS WELL. BUT WHEN OPEN DTIVER DOOR, THE RIGHT REAL SLIDING DOOR MAKEA A LOUD BUZZING NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340347July 20, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE IDLING, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE FAILED TO EXCEED 40 MPH. THE VEHICLE WAS TURNED OFF TO ALLOW THE ENGINE TO COOL DOWN. THE VEHICLE WAS THEN RESTARTED AND OPERATED AS INTENDED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE MANUFACTURER NOR DEALER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340511July 20, 2020
STRUCTURE:BODY
BOTH REAR SLIDING DOOR LOCKS HAVE BECOME JAMMED/STUCK IN THE LOCKED POSITION. DOOR ARE STUCK CLOSED WITH NO WAY TO OPEN THEM FROM THE INSIDE OR OUTSIDE OF THE VAN. NEITHER THE AUTOMATIC DOOR OPEN/CLOSE BUTTON OR MANUAL SLIDING OPTIONS ARE OPERATIONAL. NO DAMAGE WAS DONE TO THE VEHICLE TO CAUSE THIS PROBLEM. AS I TRIED TO UNLOCK THE VAN WITH MY REMOTE KEY BUTTON, THE PASSENGER SIDE REAR SLIDING DOOR LOCK WAS JAMMED AND WOULD NOT UNLOCK OR OPEN. THEN A FEW MONTHS LATER THE DRIVER'S SIDE SLIDING DOOR LOCK HAS JAMMED NOW TOO AND CAN NOT BE UNLOCKED OR OPENED. VEHICLE WAS NOT MOVING OR RUNNING WHEN PROBLEMS WERE DISCOVERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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