Dodge Grand Caravan Complaints (1998)

559 consumer complaints on file.

#859042March 22, 2000
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
INTERMITTENTLY WINDSHIELD WIPERS BECOME INOPERABLE WHEN WINDSHIELD WIPERS ARE ACTIVATED AND THEY CUT OFF. ALSO, WHEN VEHICLE IS FIRST STARTED THEY COME ON AUTOMATICALLY, OBSTRUCTING THE VIEW OF THE DRIVER. DEALER HAS INSPECTED AND REPAIRED VEHICLE SEVERAL TIMES, BUT PROBLEM STILL EXISTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#858125March 8, 2000
VEHICLE SPEED CONTROL
AT A DEAD STOP PULLED UP INTO A PARKING LOT, PUT TRANSMISSION GEAR INTO DRIVE AND VEHICLE JUST TOOK OFF. THIS HAS HAPPENED ON TWO DIFFERENT OCCASIONS. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718961February 19, 2000
UNKNOWN OR OTHER
WAS TOLD THAT IT WAS COVERED UNDER UNDER SERVICE CONTRACT BUT AFER TAKING IT IN TO BE REPAIRED WAS TOLD THAT IT WAS NOT COVERED AND IT WOULD COST 350.00 TO REPAIR. NO SAFETY DEFECT LISTED IN THE SUMMARY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#857053February 16, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE THE VAN WAS RUNNING TWO YEAR OLD CHILD WAS ABLE TO SHIFT GEAR FROM PARK TO REVERSE WITHOUT BRAKE APPLICATION, CAUSING THE VAN TO CRASH THROUGH THE GARAGE . MANUFACTURER WAS NOTIFIED ABOUT THE PROBLEM. MANUFACTURER STATED THAT THERE WAS NOT A STANDARD THAT WOULD KEEP THIS FROM HAPPENING. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#857063February 16, 2000
SUSPENSION:FRONT
WHEN TRAVELING CONSUMER NOTICED PLAY WITHIN THE STEERING. ALSO, VIBRATION WITHIN THE STEERING COLUMN. CONSUMER UNSURE IF THE PROBLEM IS LINKED TO MICHELIN TIRES 215/65R16 WHICH ARE WEARING EXCESSIVELY. CONSUMER HAS CONTACTED BOTH MANUFACTURERS, DODGE AND MICHELIN. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#856778February 11, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, AIR BAGS:FRONTAL
CONSUMER HAD A HEAD-ON COLLISON, AIR BAGS DID NOT DEPLOY. ALSO, BRAKES DID NOT WORK, CAUSING HER TO HAVE HEAD-ON COLLISION. *AK *ML
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#550797February 8, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION WAS PUNCTURED FROM INSIDE AND LEAKS FLUID. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#855195February 8, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
FRONT BRAKE ROTOR WARPED AT 4700 MILES AND 27700 MILES AGAIN, AND REQUIRED REPLACEMENT OF BRAKE PADS. BRAKES ALSO PULLED TO THE LEFT, BUT DEALER NEVER COULD FIX THEM. AFTER APPROXIMATELY 5000 MILES ON NEW VEHICLE THE BRAKE PULLING TO THE LEFT FADED AWAY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#856304February 4, 2000
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
DROVE THE VEHICLE IN THE AREA TAKING CHILDREN TO SCHOOL. PULLED UP INTO THE DRIVEWAY, PARKED VEHICLE AND NOTICED THAT THE RADIATOR FAN STAYED ON WHICH WILL DRAIN THE BATTERY. DIDN'T DRIVE A LONG DISTANCE FOR THE VEHICLE TO OVERHEAT. CONTACTED DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717761January 23, 2000
PARKING BRAKE:CONVENTIONAL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
EMERGENCY PARK BRAKE DID NOT RELEASE COMPLETELY; DRIVEN APPROX 1 MI UNTIL REAR RIGHT WHEEL LOCK-UP; SUBSEQUENT BOTH REAR DRUMS WARPED, SHOES RUINED- BOTH REAR DRUMS AND SHOES REPLACED AT COST OF $330.00. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717247January 12, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL
TRANSMISSION FAILED WHILE OPERATING. ENGINE SURGED SEVERAL TIMES, LOST ACCELERATION, THEN STALLED. VEHICLE OPERATED WITH ONLY PASSENGER WEIGHT. DEALER NO EXPLANATION FOR FAILURE. SUGGEST COMPLETE REPLACEMENT OF TRANSMISSION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#784402January 4, 2000
SEATS
A 200 LB 80 YEAR OLD MAN WAS SITTING IN THE PASSENGER SEAT OF HIS VAN. WHEN HE AND HIS WIFE WAS REAR-ENDED IN A 25-30 MPH IMPACT BY A 85 NISSAN PICKUP. THE IMPACT CAUSED THE PASSENGER SEAT TO FALL BACKWARDS AND THE MAN BROKE HIS NECK, HE PASSED AWAY A FEW DAYS LATER. SEEING HOW THIS IS A FAIRLY NEW VEHICLE, IT DOES NOT SEEM RIGHT THAT THE SEAT BROKE UNDER SUCH A RELATIVELY MINOR IMPACT. WHO WOULD I NEED TO CONTACT TO INITIATE A MANUFACTURING DEFECT CLAIM TO HELP COVER THE MOUNTAIN OF MEDICAL BILLS RESULTING FROM THIS A INCIDENT?
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#550117December 29, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
REAR CYLINDER HEAD FAILED CAUSING THE VEHICLE TO USE EXCESSIVE AMOUNTS OF ENGINE OIL. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715589December 3, 1999
UNKNOWN OR OTHER
NO SUMMARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715138November 22, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:WHEEL CYLINDERS
RIGHT REAR HYDRAULIC WHEEL CYLINDER FAILED, CAUSING LOSS OF BREAKING POWER. THIS CAUSED PREMATURE WEAR OF FRONT DISC PADS WHICH RESULTED IN OVERHEATING AND WARPAGE OF FRONT ROTORS. REAR WHEEL CYLINDERS WERE REPLACED AS WERE FRONT DISC PADS AND ROTORS TURNED. DEALER STATED WEAR ON BRAKE PADS AND ROTORS WERE NOT UNDER WARRANTY AFTER 12000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#852818November 12, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
WHILE DRIVING THE SERPENTINE BELT CAME OF, CAUSING THE VEHICLE TO SHUT DOWN. DEALER HAS BEEN NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714201November 2, 1999
ELECTRICAL SYSTEM:IGNITION
WE COULD INSERT THE KEY INTO THE IGNITION BUT IT WOULD NOT TURN THE IGNITION SWITCH. THSI HAPPENED MANY TIMES BEFORE 10/28, BUT WE WERE ALWAYS ABLE TO GET IT STARTED LATER. THIS TIME WE COULD NOT. I CONTACTED DEALER IN COLORADO, WHERE WE NOW LIVE, AND THEY SUGGESTED THAT WE BRING IN THE CAR. THEY LOOKED IT OVER ON 11/1/99 AND SAID THAT THE IGNITION, CYLINDER LOCK NEEDED TO BE REPAIRED. I ASKED WHY THIS FAILED AND THEY COULD NOT GIVE ANY REASON OTHER THAN IT WAS NO GOOD. I DO NOT FEEL THAT AT ONLY 39000 MILES THIS MAJOR PIECE SHOULD HAVE FAILED, THEY AGREED BUT SAID THERE WAS NOTHING THEY COULD DO. DEALER WAS: CHEERY CREEK DODGE, 2727 S. HAVANA ST. DENVER, CO 80014, 303-751-1104. WHAT WAS STRANGE WAS THE BATTERY DIED AT SAME TIME, COULD HAVE BEEN RELATED, DO NOT KNOW. TOTAL COST OF REPAIRS WAS $322.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#549543October 29, 1999
STEERING:HYDRAULIC POWER ASSIST:PUMP
SERPENTINE BELT COMES OFF WHEN CONSUMER RIDES THROUGH PUDDLE CAUSING STEERING WHEEL TO LOCK UP AND RESULTING IN LOSS OF POWER STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713311October 14, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
NOT ONLY DID THE FRONT BRAKES FAIL AT 27,000 AND THE MANUFACTURER FAILED TO WARRANTY THEM, THE DRIVER SIDE ROTORS ALSO FAILED WITHOUT WARNING. NO BRAKE LIGHT CAME ON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713216October 12, 1999
SEATS
THE SEAT DIRECTLY BEHIND THE DRIVERS HAS SEATBELT RECEIVERS THAT ARE FLUSH WITH THE SEAT. THIS IS A PROBLEM IF YOU PLACE A CHILD'S SAFETY SEAT ON THAT BENCH AND HOOK IT IN BECAUSE ANY CHILD THAT ENTERS THE CAR AND TRIES TO HOOK THEIR SEATBELT IN, COULD UNHOOK THE CHILD SAFETY SEAT. THEY CAN UNHOOK IT SIMPLY BY PUTTING A TOY DOWN NEXT TO THEM OR EVEN IF THE CHILD IN THE SAFETY SEAT SHOULD DROP A TOY IT COULD UNHOOK THE LATCH. THIS HAS HAPPENED TO ME MORE TIMES THAN I CAN COUNT. ONE TIME AS I WAS TURNING THE CORNER MY SONS SEAT FLIPPED COMPLETELY OVER AND LANDED NEXT TO THE BENCH (BETWEEN THE BENCH AND THE DOOR). YOU CAN IMAGINE HOW ANGRY I WAS. I HAVE TRIED TO GO TO DODGE AND I HAVE CALLED THE NTSB AS WELL AS THE NATIONAL CARSEAT SAFETY BUREAU, BUT I HAVE NO ANSWERS YET. I HAVE WRITTEN TO DODGE, BUT HAVE YET TO HEAR FROM THEM. TO KEEP MY SON SAFE AND ALIVE I HAVE HAD TO REMOVE THE MIDDLE BENCH AND MOVE THE REAR SEAT FORWARD, AS IT HAS BELT LATCHES THAT ARE MORE DIFFICULT TO UNHOOK( THEY ARE LONGER) AND HAVE REMAINED LATCHED. DO YOU HAVE ANY SUGGESTIONS FOR ME IN GETTING IN TOUCH WITH SOMEONE WHO CAN HELP? OR TO MAKE SURE SOMEONE IN SAFEETY AND DESIGN AT DODGE WILL KNOW HOW POTENTIALLY DANGEROUS THOSE HOOKS ARE. THANK YOU FOR TAKING THE TIME TO HEAR ME AND OFFER SUGGESTIONS. SINCERELY, LISA RAMBO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Grand Caravan