Dodge Grand Caravan Complaints (2016)

1,002 consumer complaints on file.

#11383209December 13, 2020
AIR BAGS, SEATS
THE DRIVER'S SIDE HEADREST HAS DEPLOYED ON IT'S OWN WHILE PARKED IN A DRIVEWAY AND TURNED OFF. AFTER INSPECTION, THE PLASTIC BRACKETS THAT RETAIN THE METAL PIN THAT IS SUPPOSED TO SECURE THE HEADREST BROKE APART AND RELEASED THE HEADREST INTO A DEPLOYED POSITION. THIS IS A DESIGN FLAW THAT SHOULD BE RECALLED BEFORE SOMEONE BECOMES INJURED. THE HEADREST IS UNDER A SPRING LOADED FORCE THAT THE PLASTIC WAS NOT ENGINEERED TO RESTRAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11382884December 10, 2020
UNKNOWN OR OTHER
THE SLIDING DOOR LOCKS ARE MAKING A LOUD BUZZING SOUND AND NOT LOCKING PROPERLY WHEN I USE MY REMOTE TO LOCK THE VAN. I HAVE TO MANUALLY UNLOCK AND LOCK THE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11382791December 9, 2020
UNKNOWN OR OTHER
POWER SLIDING DOOR ON RIGHT SIDE MAKES BUZZING SOUND WHEN ANY FOOD IS OPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378395December 7, 2020
POWER TRAIN
TRANSMISSION STARTED MAKING A WHINING NOISE GOING DOWN THE ROAD THEN STOP PULLING HAVING TO REPLACE THE TRANSMISSION AT 92000 MILES AND IT WAS SERVICE REGULAR WE BOUGHT THIS VAN IN 2016 WITH 4 MILES AND NO RECALL ON IT I WILL NEVER BUY ANOTHER ONE DODGE GRAND CARAVAN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377715December 3, 2020
ELECTRICAL SYSTEM
BOTH REAR SLIDING DOOR ACTUATORS HAVE FAILED WITHIN A MONTH. THE DOOR ACRE COMPLETELY UNUSABLE AND CANNOT BE OPEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377495December 2, 2020
STRUCTURE:BODY
ALL OF A SUDDEN THE DRIVER SIDE SLIDING DOOR IS FROZEN LOCKED AND WILL NOT OPEN. I HAVE TRIED EVERYTHING TO BE ABLE TO OPEN THE DOOR - FROM OUTSIDE AND INSIDE AND IT DOES NOT UNLOCK OR OPEN. THIS IS A SERIOUS SAFETY ISSUE - IF MY GRANDCHILDREN ARE SITTING IN THE MIDDLE AND BACK SEATS - HOW WILL THEY GET OUT IN AN EMERGENCY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377048November 30, 2020
POWER TRAIN
TRANSMISSION PUMP FAILED WHILE DRIVING AND RESULTING IN LOSS OF DRIVABILITY. VEHICLE BEGAN MAKING A WHINING SOUND WHILE ON THE INTERSTATE AND WE EXITED THE HIGHWAY. VEHICLE LOST ABILITY TO MOVE WHILE IN A PARKING LOT/DRIVE-THRU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376831November 28, 2020
POWER TRAIN
WHILE DRIVING, THE VEHICLE BEGAN MAKING A VERY FAINT WHINING NOISE. I STOPPED AT A RED LIGHT, AND THEN THE VEHICLE HAD TROUBLE ACCELERATING. I WAS ABLE TO MAKE IT HOME, BUT THE VEHICLE WOULDN'T MAKE IT UP THE DRIVEWAY; IT KEPT ROLLING BACKWARDS. AFTER READING OVER 100 COMPLAINTS WITH THE SAME PROBLEM, I'M PRETTY IRATE TO FIND OUT THERE WAS A RECALL, BUT MY VIN# ISN'T INCLUDED. THE WARRANTY ALSO COVERS THE POWERTRAIN UP TO 60K MILES AND I'M AT 61832, JUST OVER THE WARRANTY. I SHOULDN'T HAVE TO REPLACE MY TRANSMISSION ON A 4 YEAR OLD VEHICLE, WHEN NUMEROUS OTHERS ARE COMPLAINING OF THE SAME PROBLEM AND OTHER VEHICLES OF THE SAME MAKE/MODEL ARE UNDER RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376255November 25, 2020
ENGINE, STEERING, UNKNOWN OR OTHER
WHEN EXITING THE FREEWAY, THE POWER GAVE OUT AND THE STEERING WHEEL LOCKED UP. HOWEVER, THE CAR DID NOT SHUT DOWN IT WAS STILL RUNNING BUT WAS UNABLE TO STEER. THE ENGINE LIGHT IS ON, HAD IT CHECKED OUT AND THERE'S ISSUES WITH THE HEADS. THERE HAS BEEN EXTENDES WARRANTIES FOR THIS ISSUE BUT VIN IS NOT INCLUDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376116November 24, 2020
STRUCTURE:BODY
REAR SLIDING DOORS GET STUCK ON THE LOCK POSITION AND CAN'T BE OPENED (DEFECTIVE ACTUATOR). THE DEALER WILL NOT REPLACE IT. IF REAR-END CRASH OR FIRE POSSIBLE DEATH MAY OCCUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376183November 24, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE FAILED TO ACCELERATE WITH AN ABNORMAL SOUND COMING FROM THE TRANSMISSION. THE VEHICLE WAS TAKEN TO KELLY CHRYSLER JEEP DODGE LOCATED AT 78 ZENTS BOULEVARD, BROOKVILLE, PA 15825, (814)- 352-4129, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION HYDRAULIC PUMP AND TORQUE CONVERTER CAUSED A LOSS OF PRESSURE IN THE TRANSMISSION. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V462000 (POWER TRAIN). THE FAILURE MILEAGE WAS 52,000.*LN*DT THE CONSUMER STATED HE HAD TO PAY FOR THE REPLACEMENT OF THE TRANSMISSION. *TR*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375461November 19, 2020
POWER TRAIN
THE TRANSMISSION BEGAN MAKING WHINING NOISES AROUND 52000 MILES TOOK TO GARAGE SAYS IT'S NORMAL AT 56000 IT WAS GETTING WORSE WHINING.. THEN AT 79000 THE TRANSMISSION STOPPED COMPLETELY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374771November 15, 2020
POWER TRAIN
THE TRANSMISSION PUMP HAS FAILED WHILE DRIVING AND NOW THE TRANSMISSION WILL NOT SHIFT SMOOTHLY IT JERKS AND SOMETIMES WON'T SHIFT AT ALL MAKING THE RPM'S GO VERY HIGH BEFORE IT SHIFT WITH A HARD JERK. MAKES A WHINING NOISE AND IS UNSTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374532November 13, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE LOSS MOTIVE POWER AND FAILED TO ACCELERATE. THE CONTACT STATED THAT THE VEHICLE WENT INTO LIMP MODE. THE CONTACT STATED THE VEHICLE FAILED TO SHIFT GEARS CORRECTLY WITH THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT DISCONNECTED THE BATTERY TO HAVE THE COMPUTER WAS RESET HOWEVER, THE GEAR SHIFTED INTO FIRST GEAR THEN BACK INTO NEUTRAL. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THE VEHICLE WAS NOT YET TAKEN TO A DEALER. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374565November 13, 2020
ELECTRICAL SYSTEM
BOTH POWER SLIDING DOORS HAVE A VERY LOUD & ANNOYING BUZZ WHEN OPENING USING THE KEY FOB AS WELL AS WHEN THE VEHICLE REACHES A CERTAIN SPEED WHERE THE DOOR LOCKS AUTOMATICALLY LOCK.THE DIAGNOSIS IS DEFECTIVE POWER LOCK ACTUATORS. THE REPAIR IS VERY EXPENSIVE AND IF NOT REPAIRED, WILL CAUSE THE POWER DOORS TO FREEZE IN A LOCKED POSITION CREATING A SERIOUS SAFETY ISSUE. A RECALL IS NEEDED IMMEDIATELY AS MOST IF NOT ALL OF THE DODGE GRAND CARAVANS IN THE 2015 THROUGH 2017 WILL EXPERIENCE THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373653November 8, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM
THE RIGHT SIDE DOOR MAKES A BUZZING SOUND WHEN THE DOOR IS UNLOCKED. THE DOOR LOCK ACTUATOR IS FAULTY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373696November 8, 2020
POWER TRAIN
VEHICLE WILL NOT SHIFT GEARS. WILL REV UP AND SLOW DOWN ON IT'S OWN BUT BARELY MOVES. STEPPING ON GAS PADDLE DOES NOT HELP PROBLEM AS IT WILL NOT SHIFT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373161November 5, 2020
UNKNOWN OR OTHER
RIGHT PASSENGER BACK SLIDING DOOR BUZZES WHEN OPEN WITH KEY OR DOOR LOCKS. VERY LOUD. DRIVER SIDE BACK SLIDING DOOR IS JAMMED SHUT. WILL NOT OPEN AT ALL. THIS IS A DANGER AND CAN CAUSE INJURY OR DEATH BECAUSE YOU CAN NOT EXIT FROM DOOR. DEALER SAID THEY CHARGE 155.00 JUST TO DIAGNOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372686November 2, 2020
STRUCTURE:BODY
THE DRIVER'S SIDE SLIDING DOOR DOES NOT UNLOCK OR OPEN. THE LOCKING MECHANISM IS STUCK IN THE LOCK POSITION AND DOES NOT ALLOW THE DOOR TO UNLOCK/OPEN. THIS HAPPENED WITHOUT ANY EXTERNAL CAUSE. IT JUST STOPPED WORKING ONE DAY AND IS A SAFETY CONCERN DUE TO CHILDREN UNABLE TO EXIT THE VEHICLE IN THE EVENT OF AN EMERGENCY.*DT*DT CONSUMER WAS TOLD BY THE FCA GROUP ONLY OPTION WAS TO HAVE IT DIAGNOSIS AND PAY FOR THE REPAIR BUT CASE NUMBER [XXX] WAS OPENED ANYWAYS. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372537November 1, 2020
POWER TRAIN
THE TRANSMISSION ON MY DODGE CARAVAN FAILED. THE PUMP ON IT FAILED. THERE IS A RECALL FOR THIS SAME PROBLEM BUT DODGE SAYS IT'S VIN SPECIFIC AND MINE IS NOT COVERED. SINCE THEY HOLD ALL OF THE INFO. HOW DO I KNOW THEY ARE NOT LYING. THE REPAIR COST ME $4,700.00. THEY REFUSE TO PAY. THIS VEHICLE SHOULD BE ADDED TO THE RECALL LIST. DODGE RECALL IS HTSA 16V46100. THANKS, DAVID J. ARNOLD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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