Dodge Grand Caravan Complaints (2016)

1,002 consumer complaints on file.

#11414534April 29, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
REAR SLIDING DOOR SUDDENLY BECAME STUCK IN THE LOCKED POSITION AND I AM UNABLE TO OPEN THE DOOR IN ANY WAY. THIS IS CAUSING MY CHILDREN TO HAVE TO EXIT THE VAN ON THE TRAFFIC SIDE OF THE CAR. THIS WOULD ALSO LEAVE MY CHILD TRAPPED IN THE CAR SHOULD AN EMERGENCY ARISE OR AN ACCIDENT OCCUR ON THE OTHER SIDE OF THE VAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414364April 28, 2021
POWER TRAIN
STARTED THE CAR AND IT WAS MAKING A SOUND LIKE AN ELECTRICAL CAR WOULD. THOUGHT MAYBE IT WAS JUST WARMING UP AND I WAS IMAGINING IT. DROVE TO TOWN AND IT STARTED SHIFTING HARD. BY THE TIME I TRIED TO GO HOME IT WOULDN'T SHIFT INTO HIGHER GEARS, HAD REALLY HIGH RPM. I GOT IT INTO A PARKING LOT AND IT WOULDN'T DRIVE AT ALL!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414174April 27, 2021
POWER TRAIN
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE REVERSING, THE VEHICLE STALLED. LEGACY CHRYSLER DODGE JEEP RAM (1798 HIGHWAY 3175 N BYP, NATCHITOCHES, LA 71457) WAS MADE AWARE OF THE FAILURE BUT INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL AND THAT THE REPAIR WOULD BE AN OUT OF POCKET EXPENSE. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC AS A TRANSMISSION FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413347April 22, 2021
ELECTRICAL SYSTEM
SHORTLY AFTER WE BOUGHT OUR VEHICLE, WHEN WE WOULD UNLOCK THE DOORS, THE VAN MADE A LOUD BUZZING SOUND. WE HAD IT CHECKED WITH ANOTHER WARRANTY ISSUE AND THEY FOUND NOTHING. THEN, IN DECEMBER, THE PASSENGER SIDE DOOR STOPPED WORKING AND IT WAS LOCKED. IT COULDN'T BE UNLOCKED OR OPENED BY ANY METHOD. LAST WEEK, I SCHEDULED IT TO BE FIXED AT THE DEALER. THEN THE DRIVER SIDE SLIDING DOOR ALSO LOCKED SHUT AND IT'S UNABLE TO BE OPENED. DEALER SAID IT IS THE DOOR ACTUATORS (COVERED UNDER WARRANTY). HOWEVER, SINCE THE ACTUATORS WENT BAD, THE DOOR CANNOT BE OPENED. THE DOORS MUST BE OPENED TO TAKE FOR PANELS OFF TO ACCESS/REPLACE ACTUATORS. THEREFORE, THEY HAVE TO BREAK DOOR PANELS TO ACCESS (NOT COVERED WARRANTY PART). QUICK RESEARCH ONLINE SHOWS ACTUATORS GOING BAD IS VERY COMMON ON MULTIPLE YEARS OF DODGE CARAVANS. THIS IS A MAJOR SAFETY ISSUE AS IT RENDERS THE PASSENGERS TRAPPED INSIDE THE VEHICLE, WHICH COULD BE A PROBLEM IN AN EMERGENCY. I FEEL REPLACING THE ACTUATORS SHOULD BE A RECALL AND SHOULD BE DONE ON ALL CARAVANS THAT HAVE THE PARTY THAT HAS BEEN SHOWN TO BE AN ISSUE. THIS SHOULD NOT BE WARRANTY WORK AFTER THERE IS AN ISSUE ON THAT SPECIFIC VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413473April 22, 2021
POWER TRAIN
DRIVING MY RPM WOULD AUTOMATICALLY JUST KEEP GOING HIGH. THEN I'LL BE OK THEN IT WOULD GO HIGH WITHOUT ME HITTING GAS. IT GOT TO THE POINT WHERE I WAS SCARED DRIVING IT. HAD TO PULL OVER WITH HAZARDS ON CAUSE I COULDN'T ACCELERATE TO GET UP TO SPEED WITH RPM JUMPING HIGH. I WAS AFRAID SOMEONE WOULD HIT FROM BEHIND. I HAD TO GET MY VAN TOWED BACK TO ME HOUSE. I NEVER HAD THIS HAPPEN AND TODAY ALL OF SUDDEN OUT OF NOWHERE THIS STARTED TO HAPPEN. AT FIRST IT DID IT A LITTLE UP AND DOWN RPM AND DIDN'T THINK MUCH OF IT. IF I DIDN'T NEED TO ACCELERATE AND KEPT IT BETWEEN IT SEEMED LOW OR BETWEEN 1.5 AND 2.0 RPMS IT SEEMED OK. THEN GOING UP HILL/SLOPE MOSTLY DRIVING ON HIGHWAYS IF I PUSHED ON GAS PEDAL IT WOULD TRY TO ACCELERATE THE RPM'S HIGHER. THEN IT WOULD ACCELERATE ON IT'S OWN WITHOUT PUSHING GAS PEDAL. I PARKED ON SHOULDER SHUT OFF CAR AND RESTART TO FET GOING AGAIN. SAME THING ALL OVER HAPPENED. IT WAS SCARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413063April 20, 2021
UNKNOWN OR OTHER
MY 2016 DODGE CARAVAN BACK SLIDING DOOR STARTED BUZZING AND SOMETIMES DOESN'T UNLOCK. IT IS DRIVING ME INSANE. IT IS VERY LOUD. I'VE SEEN MANY PEOPLE COMPLAINING ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412928April 19, 2021
POWER TRAIN
WHILE DRIVING, VEHICLE BROKE DOWN WITHOUT WARNING OR ANY PRIOR ISSUE. NO POWER TO ENGINE AND RPM RACING TO RED LEVELS. I HAVE TAKEN IT TO TWO DEALERS WHO HAVE INFORMED ME THAT TRANSMISSION NEEDS TO BE REBUILT OR REPLACED. VEHICLE IS LESS THAN 6 YR. OLD AND HAS APPROX. 63,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408030April 14, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE DRIVER SIDE, REAR SLIDING DOOR ON MY 2016 DODGE GRAND CARAVAN WHEELCHAIR VAN WITH 38,806 MILES IS LOCKED SHUT. THIS HAPPENED ON APRIL 10, 2021. CANNOT ACCESS THE PERSON IN THE WHEELCHAIR IN THE REAR OF THE VEHICLE QUICKLY IN CASE OF A MEDICAL EMERGENCY. THIS IS A SAFETY ISSUE. THIS DEFECT APPEARS TO AFFLICT THIS DODGE VAN. THE DEFECT PART IS AN ELECTRICAL ACTUATOR THAT LOCKS/UNLOCKS THE SLIDING DOORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408078April 14, 2021
STRUCTURE:BODY
MY DRIVERS SIDE PASSENGER DOOR WILL NOT OPEN OR UNLOCK. AFTER SOME RESEARCH IT SEEMS ITS THE ACTUATOR. WHICH IS COSTLY TO REPAIR AND A SAFETY HAZARD. I READ LOTS OF COMPLAINTS ABOUT THE DOOR BEING STUCK AND ALL OF A SUDDEN COMING OPEN WHILE DRIVING. THIS IS A SAFETY HAZARD ESPECIALLY WITH KIDS IN THE CAR. OR WHAT IF THERES AN ACCIDENT AND WE CANT GET THE DOOR OPENED TO GET EVERYONE OUT SAFETLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407853April 13, 2021
POWER TRAIN
DRIVING NORMALLY ON 2 LANE ROAD WHEN TRANSMISSION WOULD NOT CHANGE FROM LOWER GEAR TO HIGHER ONE, LOSS OF POWER, AND HIGH RPM. COULD ONLY DRIVE IN LOW GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407755April 12, 2021
UNKNOWN OR OTHER
THE SLIDING DOOR ON MY 2016 CARAVAN SOUNDS A LOUD BUZZING ALARM WHILE DRIVING WHEN THE AUTOMATIC DOOR LOCKS ENGAGE. IT WILL PERIODICALLY NOT UNLOCK WHEN STATIONARY AND THE DOOR WILL NOT OPEN WHEN NEEDED. DISABLED MEMBERS ARE NOT ABLE TO HAVE A SAFE EXIT THROUGH THE DOORWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407473April 11, 2021
ELECTRICAL SYSTEM
BACK PASSENGER SEAT SLIDING DOOR LOCK BUZZES WHEN UNLOCKED FROM INSIDE THE VEHICLE, AS WELL AS WITH THE KEY FOB, WHILE THE VEHICLE IS STATIONARY. THE ASSUMPTION BEING MADE IS THAT THIS IS RELATED TO THE ELECTRICAL SYSTEM. THIS VEHICLE ONLY HAS 35,644 MILES, THUS THIS ISSUE SHOULD BOT BE OCCURRING. NOTHING HAS BEEN NOTED VISUALLY THAT WOULD CAUSE THIS NOISE WHEN UNLOCKING VEHICLE DOORS. CURRENTLY THE DOOR CAN BE OPENED AND CLOSED. THIS DOOR LOCK PROBLEM MAY BE A SAFETY CONCERN IN ITSELF, OR IF THIS IS AN ELECTRICAL ISSUE, THEN THERE IS A LARGER CONCERN. IT IS EVIDENT THAT THIS HAS BECOME A COMMON ISSUE WITH THIS VEHICLE BASED ON RESEARCH COMPLETED PRIOR TO FILING THIS CONCERN. THE MANUFACTURER SHOULD BE HELD ACCOUNTABLE FOR THIS DEFECT IN THE DOOR LOCKING SYSTEM, ESPECIALLY SINCE THIS HAS BEEN SHOWN TO BE A COMMON OCCURRENCE IN THE 2016 MODEL. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407493April 11, 2021
UNKNOWN OR OTHER
THE PASSENGER REAR SLIDING DOOR IS STUCK IN THE CLOSED POSITION. ATTEMPTS TO UNLOCK OR OPEN THE DOOR BOTH MANUALLY AND BY KEY FOB WERE UNSUCCESSFUL. DOOR WILL NOT OPEN NOR WILL IT UNLOCK. FIRST NOTICED WHILE VEHICLE WAS RUNNING BUT STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407439April 10, 2021
SEATS
THE FRONT PASSENGER HEADREST POPPED FORWARD WHILE ADJUSTING THE SEAT TO LOAD EQUIPMENT IN THE REAR FLOORBOARD COMPARTMENT. THE PLASTIC ASSEMBLY THAT HOLDS THE METAL PIN WHICH IS USED TO KEEP THE HEADREST IN ITS NORMAL POSITION HAD BROKEN. THIS IS APPARENTLY A COMMON PROBLEM ACCORDING TO INTERNET RESEARCH BUT NO RECALL HAS BEEN ISSUED. THE VEHICLE WAS STATIONARY IN MY DRIVEWAY AND NOT RUNNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406914April 7, 2021
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I'VE HAD NOTHING BUT PROBLEMS WITH MY 2016 DODGE GRAND CARAVAN I HAD TO REPLACE THE LEFT SIDE LIFTER FOR PENTASTAR TICK. BOTH DRIVER SIDE AND PASSENGER SIDE DOORS DON'T ALWAYS OPEN MANUALLY OR WITH REMOTE AND NEITHER ONE LOCKS ANYMORE. JUST HAD TO HAVE THE TRANSMISSION REBUILT, WAS DRIVING VAN IT SUDDENLY STOPPED WOULD NOT ACCELERATE, LUCKILY GOT OFF OF THE MAIN ROAD THEN HAD TO BE TOWED TO GARAGE. THIS VAN HAS COST ME SO MUCH MONEY OUT OF POCKET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406560April 5, 2021
ELECTRICAL SYSTEM
PASSENGER SLIDING DOOR LOCK ACTUATOR MAKING LOUD BUZZING SOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405734March 31, 2021
STRUCTURE:BODY
DRIVER SIDE MOTORIZED SLIDING DOOR STUCK CLOSED AND WILL NOT UNLOCK TO OPEN. CANNOT MANUALLY UNLOCK DOOR AS THE MECHANISM WILL NOT MOVE. UNLOCKING BY KEY FOB OR BUTTON WILL NOT WORK EITHER. ISSUE FOUND AFTER PARKING VEHICLE UPON ARRIVAL HOME. THE DOOR WOULD NOT OPEN AND I HAD TO ROLL DOWN THE WINDOW TO GET MY INFANT OUT OF THE CAR SEAT LOCATED BY THE STUCK DOOR. I HAVE FOUR CHILDREN IN THE BACK WHO ARE NOW LIMITED TO ENTERING AND EXITING THROUGH A SINGLE PASSENGER SIDE DOOR. IF THERE WAS AN ACCIDENT OR EMERGENCY THEY WOULD NOT BE ABLE TO EXIT THE VEHICLE THROUGH THE DRIVER SIDE SLIDING DOOR. THIS IS A MAJOR SAFETY ISSUE WITH MY CHILDREN BEING THE MOST AT RISK DUE TO A FAILURE OF THE SLIDING DOOR LOCKING ACTUATOR. WITH A HIGH COST OF REPAIR AND NO RECALL CHRYSLER IS JEOPARDIZING THE LIVES OF MANY IN A VEHICLE MADE FOR FAMILIES. THE ISSUE IS ACKNOWLEDGED IN SAFETY BULLETIN 23-017-20 BUT THIS MAY NOT BE COVERED BY WARRANTY. THERE NEEDS TO BE A RECALL FOR THIS ISSUE IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405656March 30, 2021
POWER TRAIN
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE STATIONARY AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS RESTARTED AND MOVED TO A PARKING LOT. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER WALT MASSEY CHRYSLER DODGE JEEP RAM COLUMBIA (1470 HWY 98 E, COLUMBIA, MS 39429, (601) 633-0188) TO BE DIAGNOSED WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS AWAITING A RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 147,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405476March 29, 2021
UNKNOWN OR OTHER
THE SLIDING DOOR ON THE DRIVER'S SIDE OF THE VEHICLE SUDDENLY BECAME INOPERABLE FOR NO REASON. IT DOES NOT OPEN, CLOSE, LOCK, OR UNLOCK. IT WOULD TRAP A PERSON IN THE VEHICLE IF THE WAS A NEED TO ESCAPE FROM THAT SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404852March 25, 2021
STRUCTURE:BODY
THE DRIVER'S SIDE SLIDING DOOR IS STUCK IN A LOCKED POSITION. IT WILL NOT UNLOCK WITH THE FOB OR MANUALLY. I HAVE BEEN LIVING WITH THIS HAZARDOUS SITUATION FOR THREE YEARS, ONE YEAR AFTER PURCHASING THE VEHICLE AND THE VEHICLE WAS ONLY TWO YEARS OLD WHEN IT MALFUNCTIONED. I WENT TO A STORE, GETTING OUT OF THE VEHICLE THE DOOR WORKED, AND UPON RETURNING TO THE VEHICLE THE DOOR WOULDN'T BUDGE. AT THE TIME I CALLED MY LOCAL DEALERSHIP TO SEE HOW MUCH IT WOULD COST TO FIX AND THEY WOULDN'T QUOTE ME A PRICE SO I NEVER TOOK IT IN. UPON SOME QUICK RESEARCH ONLINE RECENTLY I REALIZED THIS ISN'T AN ISOLATED OCCURRENCE. APPARENTLY MANY DODGE CARAVAN OWNERS HAVE HAD, SPECIFICALLY THE LEFT DOOR, GET STUCK IN THE LOCKED POSITION PERMANENTLY. THIS IS A MAJOR SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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