Dodge Grand Caravan Complaints (2000)

443 consumer complaints on file.

#9002938August 31, 2001
SUSPENSION, STRUCTURE
DISFUNCTIONAL FRONT END HEIGHT CAUSING FRONT BUMPER TO GRAB WHEN PARKING AT PARKING BUMPERS, WHICH TORE LOOSE THE BUMPER/FENDER. ALSO MAKES IT SO THAT IT BOTTOMS OUT AT NORMAL DRIVING CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895304August 28, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE PULLING OUT OF DRIVEWAY BRAKE SYSTEM LOCKED UP AND PREVENTED MOVEMENT OF VEHICLE. CONSUMER THEN SHUT VEHICLE OFF, AND TURNED IT BACK ON, WHICH ALLOWED BRAKES TO RELEASE AND VEHICLE TO MOVE. DEALERSHIP HAS NOT EXAMINED VEHICLE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751082August 24, 2001
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
THE PASSENGER FRONT SEAT BELT COMES UNLATCHED AT VARIOUS TIMES AND SPEEDS. THE VEHICLE WAS TAKEN TO JENKINS CHRYSLER SOUTH, LAVALE MD ON 8/24/2001 WHERE THE PROBLEM WAS OBSERVED AND PARTS WERE ORDERED. I WAS THEN TOLD THERE WOULD BE A $100.00 DEDUCTIBLE CHARGE AS THE VEHICLE WAS NOW UNDER THE EXTENDED WARRANTY. WHEN I QUESTIONED THIS CHARGE AND SAID THAT I DIDN'T FEEL THERE SHOUD BE A CHARGE BECAUSE IT WAS A SAFETY ITEM, I WAS TOLD THAT CHRYSLER WOULD NOT COVER THE OUT OF WARRANTY REPAIR AND I WOULD HAVE TO PAY. WHEN I ASKED FOR THE SERVICE MANAGER AND TOLD THEM I WAS GOING TO FILE A COMPLAINT WITH THE NTSA ONLY THEN DID THEY SAY THEY WOULD TAKE CARE OF IT. I AM FILING THIS COMPLAINT TO MAKE YOU AWARE OF THE PROBLEM AND THE DEALERS RESPONSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750910August 22, 2001
TIRES:TREAD/BELT
NOTICED TREAD HAD STARTED TO SEPARATE FROM RIGHT AND LEFT FRONT TIRES ON MY 2000 DODGE GRAND CARAVAN, STEEL BELTS SHOWING AT EDGES. TIRE SHOWS EXCESSIVE WEAR AT EDGES (HOWEVER AIR PRESSURE CHECKED OK RECENTLY). REAR TIRES SHOW LITTLE WEAR. RECENT FRONT ALIGNMENT CHECK (8/21/2001) WITHIN SPECS. LOCAL AUTHORIZED GOODYEAR DEALER REFUSED TO HONOR WARANTY FOR REPLACEMENT TIRES. LEFT TIRE DOT M6VFHKDR449, RIGHT TIRE DOT M6VFHKDR449. *AK (DOT NUMBER: M6VFHKDR44 TIRESIZE: P215/65R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750794August 20, 2001
TIRES
I WAS TRAVELING ON THE HIGHWAY AT 55 MPH WITH MY WIFE AND 3 KIDS IN MY 2000 DODGE GRAND CARAVAN. SUDDENLY THE PASSENGER SIDE REAR TIRE BLEW OUT AND WE HEARD A LOUD RUMBLING NOISE. I WAS ABLE TO CROSS OVER 2 LANES TO GET TO AN EXIT WITHOUT LOSING CONTROL OR HITTING ANY OTHER VEHICLES, MY WIFE AND KIDS WERE VERY SHOOK UP. AFTER INSPECTING THE BLOWN TIRE I FOUND 3 SEPERATE SLITS IN THE SIDE OF THE TIRE WERE IT APPEARED THE SIDEWALL JUST BLEW OUT. I COULD NOT FIND ANY TRACE OF A NAIL OR ANY OTHER OBJECT IN THE TREADS OR THE SIDEWALL. I BROUGHT THE TIRE TO NATIONAL TIRE AND BATTERY AND THE TECHNICIAN TOLD ME THAT THE RIM WAS SLIGHTLY BENT AND THAT THIS CAUSED THE BLOW OUT. I AM EXPECTING TO PAY ABOUT $135 FOR THE REPAIR, BUT I HAVE TALKED WITH SEVERAL PEOPLE WHO KNOW TIRES FAIRLY WELL AND THEY SAID A SLIGHTLY BENT RIM SHOULD NOT HAVE CAUSED THIS PROBLEM. I AM MORE CONCERNED THAT THE OTHER 3 TIRES MAY BLOW AT ANY TIME AND THAT MY FAMILY COULD BE AT RISK. I AM ASKING THE TECHNICIAN TO CHECK ALL THE TIRES FOR ANY DEFECTS AFTER EXPERIENCING THIS, HOPEFULLY IF THERE IS AN ISSUE THEY WILL NOT HIDE IT FROM ME SO THEY CAN MAKE A PROFIT. I FEEL LIKE I WAS VERY LUCKY THERE WERE NO INJURIES IN THIS CASE, BUT I WORRY ABOUT THE NEXT TIME.*AK (TIRESIZE: P215/65R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894157August 13, 2001
STRUCTURE:BODY, EQUIPMENT:MECHANICAL:CARRIER/RACK
CONSUMER HAS WIND TURBULANT NOISE INSIDE OF VEHICLE WHEN WINDOWS ARE UP. TURBULANCE IS SO HIGH WHERE PASSENGERS HAVE TO TALK LOUD, AND RADIO HAS TO HAVE A HIGH VOLUME TO HEAR. VEHICLE IS IN ARBITRATION.*AK CONSUMER STATES THE NOISE IS ALSO HEARD IN THE REAR, DEALER STATES THEY WILL TRY TO REMEDY THE PROBLEM BY ADJUSTING THE LUGGAGE BARS ON LUGGAGE RACK. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748167July 9, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
YOU CAN MOVE THE SHIFT LEVER FROM PARK TO DRIVE WITH OUT ANY CONTACT WITH THE BRAKE. NORMALLY IN OTHER VEHICLES, YOU MUST DEPRESS THE BRAKE BEFORE YOU CAN MOVE THE SHIFT LEVER OUT OF PARK. THIS IS DANGEROUS AS A CHILD COULD TAKE HOLD OF THE SHIFT LEVER AND MOVE IT INTO GEAR CAUSING A POSSIBLE ACCIDENT/INJURY. I CONTACTED THE DEALER ABOUT THE PROBLEM. THEIR RESPONSE WAS NOT TO WORRY ABOUT IT, THEY ALL DO THAT!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748086July 8, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
MY 2 YEAR OLD SON TURNED THE KEY AND PUT THE CAR IN GEAR. WHEN IT STARTED MOVING, HE FELL OUT AND THE CAR CAME TO REST AGAINST HIS HIP. MY OTHER TWO CHILDREN WERE IN THE CAR, AND HAD IT NOT STOPPED ON HIS LEG, IT WOULD HAVE ROLLED INTO THE PATH OF AN ONCOMING TRACTOR TRAILER TRUCK.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#747422June 26, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
THERE IS NO BRAKE SHIFT INTERLOCK ON THE 2000 DODGE GRAND CARAVANS. THE OMISSION OF THIS IMPORTANT SAFETY DEVICE CAUSES THE VEHICLE TO BE ABLE TO EASILY SHIFT INTO ANY GEAR, WITHOUT HAVING TO FIRST PRESS THE BRAKE. THIS IS A MAJOR SAFETY CONCERN WITH SMALL CHILDREN ESPECIALLY, AND EVEN FOR ADULTS WHO MAY BUMP THE GEAR SHIFTER. I KNOW THAT 12 STATES ARE CURRENTLY INVOLVED IN A CLASS ACTION LAWSUIT AGAINST DAIMLERCHRYSLER REGARDING THIS SAFETY ISSUE. I HAVE CONTACTED 2 DODGE DEALERSHIPS, AS WELL AS THE DAIMLERCHRYSLER CORPORATION IN MICHIGAN REGARDING THIS. NO ONE WILL FIX THE PROBLEM, NOR WILL THEY ESCALATE THE ISSUE FOR ME. ONE DEALERSHIP SAID THEY THINK IT WILL EVENTUALLY BECOME A NATIONAL RECALL. NO ONE SHOULD HAVE TO WAIT UNTIL THAT POINT IN TIME COMES (IF IT EVER DOES). THEIR HAVE ALREADY BEEN AT LEAST TWO FATALITIES REPORTED BECAUSE THIS SHIFT INTERLOCK WAS NOT INSTALLED ON THE DODGE CARAVAN VEHICLE. WHEN AND OR WHAT WILL IT TAKE TO HAVE ACTION ON THIS ISSUE?!?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890853June 21, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
INTERMITTENTLY AND WITHOUT PRIOR WARNING TRANSMISSION LOCKS UP WHILE DRIVING DUE TO A WEAK PIN WITHIN TRANSMISSION. DEALER IS REPAIRING TRANSMISSION. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746474June 5, 2001
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
THE GAS PEDAL BROKE OFF FROM THE ACCELERATOR CABLE WHILE WE GOING 65 MPH AND MY SON HAD TO DRIVE TO SAFTY BY REACHING DOWN TO THE FLOORBOARD AND PULLING THE CABLE WHILE TRYING TO STEER THE VAN, AS WE WERE IN A CONSTRUCTION ZONE AND THERE WAS NO WHERE TO PULL OVER. THIS SEEMS LIKE A VERY UNSAFE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889376May 30, 2001
SUSPENSION:FRONT, TIRES, SUSPENSION, SUSPENSION:FRONT:WHEEL BEARING, SUSPENSION:MULTIPLE AXLE
VEHICLE CONSTANTLY VIBRATES. FASTER VEHICLE GOES, THE FASTER IT VIBRATES. DEALER HAS REPLACED FRONT AND REAR BEARINGS/ PUT A 2ND SET OF TIRES/ CHANGED STRUTS, AND REALIGNED THE VEHICLE TO RECTIFY PROBLEM, NOTHING WORKS. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889335May 29, 2001
AIR BAGS:FRONTAL
CONSUMER WAS TRAVELING 45MPH ON HIGHWAY IN A SINGLE LANE, AND VEHICLE IN FRONT STOPPED SUDDENLY. CONSUMER'S VEHICLE HIT ANOTHER VEHICLE FROM BEHIND, AND DUAL AIRBAGS DIDN'T DEPLOY. SHE WILL CONTACT DEALER. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#889157May 25, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE TRAVELING AT APPROXIMATELY 25 MPH VEHICLE SUDDENLY THREW ITSELF INTO PARK AND BROUGHT VEHICLE TO A COMPLETE STOP. DEALERSHIP COULD NOT REPRODUCE PROBLEM WITH VEHICLE, AND INFORMED CONSUMER THEY COULD FIND NOTHING WRONG. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888997May 23, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE VEHICLE WAS PARKED COULD SHIFT GEAR WITHOUT STEPPING ON BRAKE PEDAL. HAD CONTACTED DEALER FOR THIS SITUATION BECAUSE BELIEVED IT WAS A SAFTY PROBLEM. *AK CONSUMER TOOK VEHICLE TO DEALER AND WAS TOLD THAT SHIFTER OPERATION IS OPERATING TO DESIGN INTENT.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745123May 9, 2001
SEATS, POWER TRAIN:AXLE ASSEMBLY
MY GRAND CARAVAN WAS HIT FROM BEHIND WITH SUCH FORCE THE REAR OF THE VAN LIFTED OFF THE GROUND. AT IMPACT MY DRIVERS SEAT BROKE, RECLINING ME, MAKING IT IMPOSSIBLE FOR ME TO REACH THE BRAKES TO STOP MY VAN. I HIT THE CENTER MEDIAN (FAST LANE) WITH THE LEFT FRONT FENDER, BLOWING THE TIRE AND BREAKING AXLE THE VAN THEN BOUNCED ACROSS LANES HITTING BRIDGE RAILING AND CEMENT WALL WITH RIGHT FRONT FENDER BLOWING THAT TIRE AND THEN BACK TO THE MEDIAN (FAST LANE), AND CAME TO A STOP AGAINST THE MEDIAN. I WAS TOLD BY THE INSURANCE INVESTAGATOR MY CARAVAN WAS BEYOND REPAIR DUE TO THE AMOUNT OF DAMAGE.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#887698May 8, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WENT INTO REVERSE WHEN GEAR SHIFTER WAS BRUSHED LIGHTLY BY A CHILD BECAUSE THERE WAS NO SHIFT INTERLOCK SYSTEM. DEALER HAS BEEN NOTIFIED.*AK CONSUMER WAS INJURED WHILE ATTEMPTING TO STOP VEHICLE, SHE WAS HIT WITH THE DOOR ON LEFT SIDE AND TWISTED HER ANKLE. *SLC
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#887486May 4, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS PARKED, MOTOR RUNNING, CONSUMER BUMPED GEAR SHIFT AND VEHICLE WENT INTO REVERSE. BRAKE WERE NOT APPLIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560929April 26, 2001
SEAT BELTS:FRONT:ANCHORAGE
REAR-MOST SEAT HAS A LEVER BELOW IT WHICH ALLOWS YOU TO ADJUST THE FRONT TO BACK POSITION TO 3 DIFFERENT STOPS, WHEN THE SEAT IS SLID FOWARD TO THE FRONT-MOST STOP, THE OUTBOARD SEAT BELTS FOR THAT SEAT DO NOT REACH AROUND THE PASSENGERS ON THE LEFT AND RIGHT SIDES, MIDDLE BELT IS FINE, CONSUMER BELIEVES THE ORIGINAL BELTS ARE INCORRECT, CONSUMER WAS ADVISED TO CALL DEALER AND ASK FOR SEAT BELT EXTENDERS AND AFTER NUMEROUS CALLS AND EXAMINING VEHICLE TWICE, CONSUMER RECEIVED BELTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886751April 25, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKE FAILURE WHILE APPLYING BRAKE AT A LOW SPEED, VEHICLE WOULD NOT STOP. NO SIGN OF FAILURE WAS GIVEN. DEALER NOTIFIED, AND WAS UNABLE TO DUPLICATE PROBLEM. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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