Dodge Grand Caravan Complaints (2017)

414 consumer complaints on file.

#11316538March 6, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
I BOUGHT THIS DODGE CARVAN 2017 IT HAS 41700 MILES AFTER I START THE VAN AND MOVE IT ABOUT 20 FEET IT AUTOMATICALLY LOCKS THE DOORS AND THE RIGHT SIDE SLIDING DOOR IN THE BACK MAKES A BIG NOISE THIS HAS BEEN GOING ON FOR A WEEK NOW THE BACK SLIDING DOOR IS STUCK AND CANNOT BE MOVED , TOOK IT TO DEALER SAID IT WILL COST $1100 . IT I HAVE AN ACCIDENT AND MY CHILD IS TRYING TO GET OUT AND CANT . I DONT KNOW WHAT I WILL DO WITH MY ANGER IF I LOSE MY CHILD!! I NOTICE THAT THIS HAS BEEN GOING ON WITH DODGE CARVANS AND NOTHING HAS HAPPEN I WANT A RECALL ON THIS ISSUE, DOES A LIFE HAS TO BE LOST IN ORDER FOR THIS TO HAPPEN OR WHAT ?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315479March 1, 2020
STRUCTURE:BODY, UNKNOWN OR OTHER
2017 DODGE CARAVAN REAR DRIVER SIDE SLIDING DOOR IS STUCK IN THE LOCK POSITION. IT WON'T OPEN OR UNLOCK AUTOMATICALLY OR MANUALLY. IT WAS FINE WHEN I WENT TO BED THE NIGHT BEFORE. WENT TO PUT THE KIDS IN THE CAR THE NEXT MORNING IT WOULDN'T OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311950February 27, 2020
UNKNOWN OR OTHER
VEHICLE WAS STATIONARY, HAD THE CAR FOR NOT EVEN ONE YEAR. THE DRIVER'S SIDE BACK SLIDING DOOR IS STUCK IN THE LOCK POSITION. IT WILL NOT UNLOCK MANUALLY OR ELECTRONICALLY. WE HAVE 2 LITTLE KIDS AND THIS WOULD BE A DANGEROUS SITUATION IF AN ACCIDENT OCCURRED AND WE HAD TO GET OUR KIDS OUT QUICKLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311351February 25, 2020
SEATS
THE FRONT PASSENGER SEAT IS BEING RIPPED AND SHREDDED BY A SHARP METAL PART OF THE SEAT FRAME THAT PROTRUDES INTO THE SIDE OF THE SEAT CUSHION. THE FRAME IS COVERED BY THE PLASTIC SEAT BASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310645February 21, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM
FRONT PASSENGER DOOR UNLATCHED WHILE THE VEHICLE WAS IN MOTION AND WILL NOT LATCH. DOOR CAN NOT BE SHUT AND REMAIN LATCHED RENDERING THE VEHICLE INOPERABLE. THIS ALSO HAPPENED TO THE DRIVER SIDE DOOR AND WAS REPAIRED ON 01/06/20
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309686February 17, 2020
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, VISIBILITY/WIPER
'CHRYSLER'S TIPM IS A COMPUTER RUN AMUCK ' OWNERS REPORT THAT THEIR VEHICLES ACT AS IF POSSESSED AND LEAVE THEM IN DANGEROUS SITUATIONS ' STALLED VEHICLES STRANDED WITHOUT WARNING ON THE HIGHWAY, FUEL PUMPS THAT WON'T SHUT OFF, WINDOWS THAT OPEN AND SHUT, AIRBAGS THAT WON'T DEPLOY. ' CENTER FOR AUTO SAFETY DIRECTOR, CLARENCE DITLOW' THE FUEL PUMP NOT TURNING OFF AND BURNING OUT THE AIRBAGS NOT DEPLOYING OR DEPLOYING RANDOMLY THE ENGINE STALLING WHILE DRIVING THE STARTER CRANKS BUT WON'T START THE HORN GOING OFF AT RANDOM TIMES POWER WINDOWS NOT WORKING DOORS LOCKING OR UNLOCKING THEMSELVES AS I WAS DRIVING WITH MY 3 CHILDREN THE VAN STARTED ACTING UP. I WAS NEARLY IN AN ACCIDENT . MY LIGHTS DIDN'T WORK, NO TURN SIGNALS, WIPERS DIDN'T TURN OFF AND DOORS LOCKED AND COULDN'T UNLOCK THEM. IF WE WOULD OF BEEN HIT, WE COULD NOT HAVE GOTTEN OUT OF THE VEHICLE. THIS HAPPENED ON HIGHWAY WHILE WE WERE MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309333February 15, 2020
UNKNOWN OR OTHER
WHILE STATIONARY, PASSENGER SIDE SLIDING DOOR WILL NOT RELIABLY OPEN; MANUALLY OR WITH KEYLESS ENTRY. KEY FOB DOES NOT ACTIVATE THE ACTUATOR TO UNLOCK THE DOOR. UNABLE TO GET INTO THE VEHICLE IN THE EVENT OF AN EMERGENCY. DOOR CAN ONLY BE OPENED FROM INSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309377February 15, 2020
ELECTRICAL SYSTEM
THE SLIDING BACK PASSENGER DOORS DO NOT OPEN WITH THE REMOTES. THEY ALSO LOCK UP AND CANNOT BE UNLOCKED OR EVEN OPENED MANUALLY. THIS IS A HUGE DANGER AS IN THE EVENT OF AN EMERGENCY PASSENGERS CANNOT GET OUT OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309108February 14, 2020
STRUCTURE:BODY
PASSENGER SLIDING DOOR STUCK IN LOCK POSITION CAN NOT OPEN WITH FOB, INSIDE BUTTON OR MANUALLY. THIS OCCURRED AT APPROXIMATELY 66,756 MILES. THE VEHICLE HAS AUTOMATIC LOCKS AND LOCKS WHEN DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308277February 10, 2020
AIR BAGS
THE AIR BAGS LIGHT KEEPS COMING ON STAYS ON FOR DAYS SOMETIMES GOES OFF BUT KEEPS POPPING UP AND THE WARNING BELL COMES ON AND OFF WHILE DRIVING ITS HAS AROUND 47000 MILESONLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306955February 4, 2020
UNKNOWN OR OTHER
THE DRIVER SIDE SLIDING DOOR IS STUCK SHUT IN LOCKED POSITION. WE ARE UNABLE TO MANUALLY OR ELECTRONICALLY UNLOCK. WE ALSO CANNOT OPEN THE DOOR ELECTRONICALLY OR MANUALLY. DOOR WAS WORKING PROPERLY WITH NO ISSUES UNTIL THIS POINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306791February 3, 2020
ENGINE
ABOUT 1 WEEK AGO MY CHECK ENGINE LIGHT CAME ON. THE CODE READER SAID IT WAS A P302, MISFIRE IN #2. THE VEHICLE IDLES ROUGH AND SOMETIMES STALLS WHILE DRIVING. OTHER 2017 GRAND CARAVANS HAVE HAD A RECALL FOR A VERY SIMILAR REASON, BUT MY VIN IS NOT INCLUDED IN THAT. I FEEL IT SHOULD BE. ALSO THE COMPANY HAS EXTEND ITS ENGINE WARRANTY ON CYLINDER HEADS TO 10 YEARS OR 150,000 MILES ON 2012 CARAVANS WITH SAME ENGINE WITH THE SAME PROBLEM. NOW THE WANT $3,600 TO FIX WHAT SEEMS TO BE A INHERENT PROBLEM WITH THAT ENGINE. NOT FAIR! 1 AFFECTED PRODUCT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306297January 31, 2020
ENGINE
LOSS OF ENGINE POWER WHILE DRIVING. WHEN IT HAPPENS, THERE'S ALSO LOSS OF POWERING STEERING AND BRAKES. THIS HAS HAPPENED MORE THAN A DOZEN TIMES ON CITY STREETS AND HIGHWAYS. IT'S BEEN TAKEN TO A DODGE DEALERSHIP. I'M TOLD THEY CAN'T FIND THE PROBLEM. IT'S HAPPENED TWICE THIS WEEK GOING TO WORK ON JANUARY 28 & 29, 2020.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301061January 22, 2020
ELECTRICAL SYSTEM
DRIVING DOWN THE ROAD AND THE RADIO JUST RANDOMLY SHUTS DOWN. SCREEN GOES BLACK FOR ABOUT 10 SECONDS, THEN RESTARTS ITSELF. ALL PRE-SAVED STATIONS ARE STILL THERE BUT IT'S ALMOST LIKE WE TURNED THE CAR OFF, THEN TURNED IT BACK ON. HAPPENS QUITE A BIT - ABOUT ONCE A WEEK OR MORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299833January 21, 2020
STRUCTURE
2017 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO DESIGN FLAW ON VEHICLE. *LD *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297967January 8, 2020
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SLIDING DOOR CEASED. JACKSONVILLE CHRYSLER JEEP DODGE LOCATED 11101 NURSERY FIELD DRIVE, JACKSONVILLE, FL 32256, (904-570-4758, WAS CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL BUT WAS COVERED UNDER THE WARRANTY. THE CONTACT WAS ALSO INFORMED THAT THERE WOULD BE A SMALL OUT-OF-POCKET FEE ASSESSED AS A PART OF THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 48,484.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297504January 6, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM
THE PASSENGER SIDE DOOR SLAMS REALLY HARD WHEN CLOSING WHILE ON A HILL AND THE SENSOR DOESNT STOP THE DOOR FROM SHUTTING. THE DOOR SLAMMED ON MY DAUGHTERS FOOT. THE VEHICLE WAS PARKED IN MY DRIVE FRONT FACING DOWNWARD.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11290949December 23, 2019
UNKNOWN OR OTHER
I BOUGHT A 2017 DODGE GRAND CARAVAN IN FEBRUARY 2019. DECEMBER 20, 2019 I WAS DRIVING HOME AND ALL OF MY DASH LIGHTS AND WARNINGS CAME ON, MY WINDSHIELD WIPERS CAME ON, AND THE ODOMETER AND GAS GAUGE WENT DOWN WHILE TURNING ONTO MY HOME STREET. . WE TOOK IT TO A DODGE DEALERSHIP AND AFTER LOOKING AND TESTING THINGS THEY SAID IT WAS THE INSTRUMENTAL CLUSTER PANEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288890December 13, 2019
AIR BAGS
AIRBAG SENSOR LIGHT TURNS ON AND OFF INTERMITTENTLY. I HAVE TRIED TO FIGURE OT WHAT IS CAUSING THIS BUT CANT SEEM TO FIND ANYTHING. ITS HAPPENED ALOT OVER THE LAST 6 MONTHS. NERVOUS THE AIRBAGS MIGHT DEPLOY FOR NO REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288595December 12, 2019
SERVICE BRAKES
THE BRAKE SWITCHES ON THESE VEHICLES MAY MALFUNCTION, KEEPING THE BRAKE LIGHTS ILLUMINATED. THIS IS THE SAME WARNING IN THE RECALL FOR 2017 DODGE CARAVANS, YET MY VIN IS NOT INCLUDED IN THE RECALL, AND CHRYSLER IS REFUSING TO FIX. THE CURRENT RECALL SAYS " CHRYSLER (FCA US LLC) IS RECALLING CERTAIN 2017 DODGE CARAVAN AND JEEP WRANGLER VEHICLES. THE BRAKE SWITCHES ON THESE VEHICLES MAY MALFUNCTION, KEEPING THE BRAKE LIGHTS ILLUMINATED AND/OR ALLOWING THE VEHICLE TO BE SHIFTED OUT OF THE PARK POSITION WITHOUT THE BRAKE PEDAL BEING PUSHED."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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