Dodge Grand Caravan Complaints (2000)

443 consumer complaints on file.

#10011514March 12, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION FAILED WITHOUT WARNING, THE DEALER STATED THE DIFFERENTIAL PIN WENT THROUGH THE TRANSFER CASE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010257March 10, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
POWER TRAIN:TRANSMISSION COOLER LINES LEAKING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008374March 4, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
IN JANUARY 2003 I EXPERIENCED A PROBLEM GETTING MY VAN TO SHIFT INTO DRIVE AFTER I HAD BACKED OUT OF MY DRIVEWAY. ON FEBRUARY 17, 2003 MY HUSBAND WAS DRIVING THE VAN AND EXPERIENCED PROBLEMS GETTING IT TO SHIFT GEARS WHILE HE WAS DRIVING IT. HE ADDED TRANSMISSION FLUID AND LATER THAT EVENING I DROVE THE VAN TO A STORE TWO MILES FROM OUR HOUSE AND AT 35 MPH THE RPMS WOULD NOT GO BELOW 3 AND THE CHECK ENGINE LIGHT CAME ON. I CALLED THE DEALERSHIP FIRST THING TUESDAY MORNING AND TOOK IT THE SHOP ON THURSDAY. THEY REPAIRED A LEAK IN THE TRANSMISSION (WHICH WE HAD HAD REPAIRED PREVIOUSLY) AND REPLACED THE WATER PUMP. TWO DAYS LATER WHILE OUT RUNNING ERRANDS THE CHECK ENGINE LIGHT CAME ON AGAIN. I HAD TO EXIT THE FREEWAY BECAUSE THE ENGINE WOULD NOT SHIFT GEARS AGAIN AND AT 50 MPH (IN A 60 MPH ZONE) THE ENGINE WAS AT 4 RPMS. BEFORE I COULD GET HOME THE ENGINE QUIT IN THE MIDDLE OF A HIGHWAY INTERSECTION WITH TRAFFIC COMING AT ME FROM BEHIND AT 55 MPH. I WAS ABLE TO GET IT STARTED BUT IT LURCHED FOR ABOUT A QUARTER MILE OR SO AND I JUST DROVE NO MORE THAN 30 MPH FOR THE NEXT 5 MILES TO MY HOME. MY HUSBAND TOOK IT BACK TO THE DEALERSHIP ON MONDAY AND WAS TOLD THAT THE SOLENOID (SORRY IF I MISSPELLED IT) NEEDED TO BE REPLACED. HE WAS TOLD TO TAKE THE VAN HOME AND THEY WOULD CALL WHEN THE PART CAME IN. ON MONDAY, MARCH 3, HE CALLED AND SPOKE WITH THE PARTS DEPARTMENT AND THEY INFORMED HIM THAT THERE ARE 24,000 OF THIS PART ON BACKORDER NATIONWIDE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008287March 1, 2003
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
PASSENGER SEAT HEATER BURNED THROUGH THE LEATHER SEAT.*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10008259February 28, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
MY CAR JUST DIED IN THE MIDDLE NOWHERE ON ROUTE 42 ON THE WAY TO WORK. ONLY TO FIND OUT THAT THE TRANSMISSION NEEDS TO BE REPLACED. THE CARAVAN I OWN HAS ONLY 42,000 MILES ON IT. I DO NOT EVEN OWN IT FOR 2 YEARS. IT WAS A BUY BACK FROM THE DEALER. THE WARRANTY WAS ONLY FOR 3 YEARS OF 36,000 MILES. I WAS TOLD BY THE MECHANIC FROM THE DEALER I PURCHASED THE VEHICLE FROM THAT THIS SHOULD NOT HAVE HAPPENED. NOW I AM FORCED TO PAY OVER $1100 FOR A NEW TRANSMISSION. I WAS TOLD THAT THEY HAVE AGREED TO SPLIT THE BILL OF APPROXIMATELY $2200. I FEEL I SHOULD NOT HAVE TO PAY ANYTHING AS THIS SHOULD NEVER HAVE HAPPENED AND IS A DEFECT FROM THE CHRYSLER MANUFACTURER. I AM NOT THE ONLY ONE COMPLAINING. THERE IS A WHOLE WEB SITE DEDICATED TO COMPLAINTS BY CONSUMERS WHICH I HAVE DOWN LOADED AND IS OVER 11 PAGES LONG. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009425February 26, 2003
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
THE VEHICLE BEGAN TO MAKE A LOUD NOISE, CONSUMER PULLED OVER AND NOTICED TRANSMISSION FLUID ALL OVER THE GROUND. THE VEHICLE WAS TOWED TO THE DEALER, AFTER THE VEHICLE WAS INSPECTED, IT WAS DETERMINED THE PINS WHICH WERE LOCATED INSIDE OF THE DIFFERENTRAL WAS BENT AND HAD SHOT OUT OF THE CASING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009251February 25, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
THE VEHICLE LURCHED FORWARD WHEN IT WAS PUT INTO GEAR, THE DEALERSHIP INDICATED IT WAS CAUSED BY THE TRANSMISSION CYLINDER PACK, HOWEVER THE PART WAS ON NATIONAL BACK ORDER.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009126February 24, 2003
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
THE DIFFERENTIAL PIN POPPED OUT, WHICH CAUSED A NOISE WHEN THE VEHICLE COASTED. *JB THE DEALER STATED THAT IF THE VEHICLE CONTINUES TO BE DRIVEN, THE PIN WOULD PENETRATE THE TRANSMISSION, THEN SPILL FLUID AND BREAKDOWN. SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007860February 20, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
TRANSMISSION FLUID LEAKS. FIRST IT APPEARED THAT IT WAS LEAKING FROM THE TRANSMISSION OIL PAN, 3 WEEKS LATER THE TRANSMISSION HOSES AND CLAMPS, TWO WEEKS LATER, ITS LEAKING FROM THE TRANSMISSION COOLANT PACKS. THE VEHICLE IS ONLY TWO AND A HALF YRS OLD, THIS SHOULD NOT BE HAPPENING. BETWEEN EACH VISIT IT STOPPED LEAKING FOR A COUPLE OF WEEKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007772February 19, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
@37,000 MILES THE TRANSMISSION FAILURE LIGHT CAME ON THE DASH BOARD AND THE TRANSMISSION WENT INTO SAFETY MODE KEEPING IT FROM SHIFTING OUT OF FIRST GEAR. THE DEALERSHIP REPLACED THE MODULE AND THE VEHICLE WORKED OK FOR ANOTHER 2000 MILES BEFORE IT DID THE SAME THING. THE DEALERSHIP ADVISED IT WAS A DIFFERENT MODULE HOWEVER (THEREFORE IT WOULDN'T BE COVERED UNDER THEIR REPAIR WARRANTY) THE FIRST REPAIR COST $160.00 AND THE SECOND ONE WAS ANOTHER $130.00. THE DEALERSHIP WAS VENICE DODGE IN VENICE, FLORIDA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#565566January 31, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ANTI-LOCK BRAKE PULSATED VIOLENTLY. THERE WAS A SERVICE BULLETIN FOR THIS CONDITION, HOWEVER, DEALERSHIP CLAIMED TOO MANY MILES ON VEHICLE TO PERFORM REPAIRS. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003398January 25, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER, SERVICE BRAKES, AIR:ANTILOCK, EQUIPMENT:MECHANICAL
BRAKES ON OUR 2000 GRAND CARAVAN GO OUT ON US ABOUT ONCE EVERY 3-6 MONTHS SINCE WE PURCHASED IT BRAND NEW IN JULY 2000. MASTER CYLINDER HAS BEEN REPLACED MORE THAN ONCE, BRAKES HAVE BEEN BLED, ABS PUMP HAS BEEN REPLACED, AND WE ARE NOW LEAKING FLUID AND READY TO HAVE IT SERVICED AGAIN. THIS IS A FAMILY VEHICLE THAT I DON'T ALWAYS FEEL SAFE DRIVING MY TWO SMALL CHILDREN IN. WE ONLY HAVE 17,800 MILES ON THE VAN, I WONDER IF WE DROVE IT MORE OFTEN IF WE WOULD BE IN THE SHOP EVEN MORE FREQUENTLY.THREE TIMES I HAVE GONE TO PULL OUT OF MY DRIVEWAY AND HAVE ALMOST ENDED UP IN THE NEIGHBOR ACROSS THE STREETS YARD. THE DEALERSHIP WHERE THE VAN WAS PURCHASED HAS NOT DONE ANYTHING TO ACCOMODATE US AND WON'T EVEN GIVE US A GOOD DEAL ON A TRADE-IN SO THAT WE CAN GET RID OF IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003064January 20, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AXLE ASSEMBLY
THE TRANSAXLE IN THE TRANSMISSION BLEW APART IN THE GEAR CASE AT 76,000 MILES ON OUR 2000 CARAVAN AND NINE DAYS AFTER THIS THE LEFT FRONT AXLE ASSEMBLE WAS SHOT AND HAD TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002596January 13, 2003
POWER TRAIN
CONSUMER STATED WHIEL DRIVING, THE TRANSAXLE FAILED, WHICH CAUSED THE TRANSMISSION FLUID TO LEAK.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000926January 10, 2003
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
MY 2000 DODGE GRAND CARAVAN SPORT ALL WHEEL DRIVE DEVELOPED A THUMPING NOISE IN THE FRONT DRIVE TRAIN. I TOOK IT TO COUNTY CHRYSLER, HAMBURG, PA - A 5 STAR CHRYSLER DEALERSHIP. THE SERVICE DEPT. THERE TOLD ME THAT IT WAS THE RESULT OF A WORN OUT POWER TRANSFER UNIT. THE COST TO REPLACE IT INCLUDING THE DIAGNOSTIC AND REPAIR LABOR WILL APPROACH $3,000. SINCE THE VAN IS ONLY 3 YEARS OLD AND HAS ONLY 67 THOUSAND MILES ON IT, IT SEEMS LIKE THE POWER TRANSFER UNIT MUST BE EITHER CHEAP OR DEFECTIVE. WITH ONLY THIS MUCH MILEAGE TO HAVE TO REPLACE MAJOR POWER TRAIN COMPONENTS MAKES ME THINK THAT THERE MUST BE A PROBLEM WITH EITHER THE DESIGN OR THE PARTS QUALITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002218January 7, 2003
SEAT BELTS:INTEGRATED CHILD SEAT
CONSUMER STATED THAT WHEN BUCKLING THE CHILD INTO THE INTEGRATED CHILD RESTRAINT IT WOULD NOT LATCH PROPERLY CAUSING THE CHILD NOT TO BE RESTRAINED PROPERLY. DEALER NOTIFIED. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000679January 2, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE - WHEN PLACED INTO DRIVE THE GEARS FAILED TO ENGAGE (ESPECIALLY WHEN COLD). THIS VAN IS 2+YEARS OLD WITH ~62,000 MILES. FIXED AT SMITH BROTHERS IN OLD SAYBROOK, CT AND REQUIRED NEW PART DUE TO THE FAILURE OF THE CLUTCH HUB IMPUT WHICH BROKE DOWN SENDING METAL PARTS THROUGHOUT THE TRANSMISSION. (VERY EXPENSIVE FOR A CAR THIS NEW!). I CAUGHT THIS PROBLEM EARLY ENOUGH TO AVOID THE POTENTIAL DISASTER OF A HIGH SPEED FAILURE. IN ADDITION, THIS VEHICLE DOES NOT APPEAR TO BE ABLE TO MAINTAIN IT'S FRONT END ALIGNMENT. SINCE PURCHASE THE FRONT END HAS BEEN ALIGNED TWICE. ON 12/20/00 THE FRONT 2 TIRES HAD TO BE REPLACED ANT THE FRONT END ALIGNED (NATIONAL TIRE, NIANTIC CT). THIS PAST SUMMER (I DON'T HAVE THE EXACT DATE HANDY) THE FRONT END HAD TO BE REALIGNED AGAIN AND I WAS TOLD THAT THE DRIVER SIDE WAS WAY OUT (AUTO SERVICE OF OLD SAYBROOK, 4 JADE COURT, OLD SAYBROOK, CT). THIS ISSUE HAS CAUSED EXCESSIVE TIRE WEAR BUT DANGER WAS MINIMIZED DUE TO REGULAR INSPECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000438December 31, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE OCCURRED AT 58,822 MILES ON THE 2000 DODGE GRAND CARAVAN I OWN. THE PROBLEM WITH MY TRANSMISSION WAS THAT THE SPLINES OF THE FRONT PLANETARY STRIPPED BECAUSE THEY WERE MADE WITH A SOFTER METAL THAN THE UNDERDRIVE CLUTCH HUB. I FEEL THIS IS A DESIGN FLAW THAT DAIMLER CHRYSLER SHOULD ADDRESS. WHEN I CONTACTED DAIMLER CHRYSLER, I WAS TOLD THE PROBLEM WAS MY FAULT, BECAUSE I HAD NOT CHANGED THE TRANSMISSION FLUID AT THE RECOMMENDED SERVICE INTERVAL, AND I WAS 22,000 MILES OUTSIDE OF WARRANTY. HOWEVER, THERE IS NOT A TRANSMISSION FLUID I AM AWARE OF THAT WILL MAKE THOSE SPLINES STRONGER. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000634December 30, 2002
SERVICE BRAKES, AIR
MY 7 YEAR-OLD SON WAS KILLED ON 12/21/02 BECAUSE MY 2000 DODGE GRAND CARAVAN WENT INTO GEAR WITH OUT STEPPING ON THE BREAK. THE VAN ROLLED DOWN A DRIVEWAY AND MY SON HAD HIS HEAD OUT THE WINDOW AND HE HIT A TREE AND WAS KILLED. GRANTED I AM PARTIALLY AT FAULT FOR LEAVING CHILDREN UNATTENDED FOR LESS THAN 2 MINUTES BUT THE VAN SHOULD HAVE NEVER BEEN ABLE TO GO OUT OF GEAR WITH OUT STEPPING ON THE BREAK. THIS IS NOT A FAMILY SAFE VEHICLE. I KNOW FOR A FACT I AM NOT THE ONLY PERSON THAT HAS RAN INSIDE BECAUSE THEY FORGOT SOMETHING AND THE CHILDREN WERE LEFT IN THE VEHICLE. I JUST WANT DODGE TO BE MADE TO PUT THE SAFETY DEVICE ON THEIR VEHICLES SO NO OTHER CHILDREN ARE NOT HURT OR KILLED. THE 2003 DODGE NEON ARE ALSO THE SAME WAY. INSERT THE KEY ONLY AND THE CAR WILL SHIFT THRU ALL THE GEARS THANKS JILL
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#10001540December 27, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
THE AUTOMATIC TRANSMISSION PAN WAS LEAKING. CONSUMER HAD VEHICLE CHECKED BY A MECHANIC, WHO INDICATED THAT THIS WAS A RESULT OF THE TRANSMISSION PAN BEING MADE WITH SILICONE. THE MECHANIC ALSO STATED THAT THIS IS A COMMON PROBLEM WITH THESE MAKE/MODEL VEHICLE. PLEASE PROVIDE MORE DETAILS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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