Dodge Grand Caravan Complaints (1996)

1,157 consumer complaints on file.

#8010726May 30, 2002
AIR BAGS, STEERING: STEERING WHEEL/HANDLE BAR, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM:HORN
EA 01 007 AIR BAG CLOCKSPRING: CONSUMER STATES THE AIR BAG LIGHT REMAINS ON WHILE DRIVING, ALSO THE HORN AND THE CRUISE CONTROL WORKS INTERMITTENTLY WHEN TURNING TO THE RIGHT. THE DEALER NOTIFIED. *JB DEALER STATED IT COULD BE A BAD WIRE INT HE STEERING COLUMN OR THE CLOCK SPRING, BUT COULD NOT DETERMINE PROBLEM UNLESS STEERING WHEEL IS TAKEN APART. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762455May 30, 2002
AIR BAGS:SIDE/WINDOW, ELECTRICAL SYSTEM:HORN, VEHICLE SPEED CONTROL
THE CLOCKSPRING FAILURE CAUSED SEVERAL COMPONENTS TO STOP FUNCTIONING INCLUDING THE DRIVER SIDE AIRBAG, HORN AND CRUISE CONTROL. I UNDERSTAND THIS IS A FAIRLY COMMON PROBLEM AMONG DODGE VEHICLES AND AM UPSET THAT THEY FIRST CHARGE A SIZABLE DIAGNOSTIC FEE ONLY TO DETERMINE THAT THIS COMMON PROBLEM HAS OCCURRED RATHER THAN OFFERING A FREE PART REPLACEMENT WHICH WOULD RENDER THE DIAGNOSTIC UNCESSARY. THE AIR BAG AND HORN SHOULD BE CONSIDERED BY DODGE TO BE SAFETY COMPONENTS AND IF THIS CLOCKSPRING ASSEMBLY IS A COMMONLY DEFECTIVE PART, IT SHOULD BE REPLACED AS PART OF A RECALL PROGRAM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010581May 28, 2002
AIR BAGS, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM:HORN
AIR BAG SENSOR LIGHT CAME ON AND STAYED ON ALL DAY, INDICATING A MALFUNCTION OF AIR BAGS/ HORN, AND CRUISE CONTROL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762277May 25, 2002
AIR BAGS, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM:HORN
AIRBAG LIGHT ILLUMINATED; HORN INOPERATIVE; CRUIZE CONTROL INOPERATIVE. DEALER REPLACED THE "CLOCKSPRING" ($297). TURNS OUT EVERY '96 CARAVAN OWNER I KNOW HAS HAD THIS FAIL, AND I DIDN'T EVEN KNOW THE HORN WOULDN'T HAVE WORKED IF I'D NEEDED IT UNTIL THE DEALER POINTED IT OUT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010389May 23, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER STATES THAT AT VARIOUS SPEEDS THE VEHICLE STALLS OUT. THE DEALER HAS INSPECTED THE VEHICLE SEVERAL TIMES AND COULD NOT DUPLICATE THE PROBLEM.*JB BATTERY, BATTERY CABLE, ALARM SYSTEM, STARTER AND CRANKSENSOR HAVE BEEN REPLACED. HOWEVER PROBLEM STILL EXISTS. DEALER STATES COMPUTER POSSIBLY CAUSING STALLING. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010077May 20, 2002
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHILE TRYING TO START VEHICLE CONSUMER HEARD A LOUD GRINDING NOISE, AND THEN A LOUD POP. WHEN TRYING TO DRIVE OFF CONSUMER DID NOT HAVE ANY WAY TO CONTROL VEHICLE. CONTACTED DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762031May 18, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010063May 17, 2002
FUEL SYSTEM, GASOLINE:DELIVERY
FUEL RAIL LINE IS LEAKING FLUID, AND COULD CAUSE A FIRE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009924May 15, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
VEHICLE HAS A HOLE ON TOP OF GAS TANK, AND TANK IS LEAKING GASOLINE. DEALERSHIP IS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761884May 14, 2002
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
MY HUSBAND WOULD BE DRIVING AND OUT OF NOWHERE THE VEHICLE SHUTS OFF. EVERYTHING ON THE DASH WENT OUT. ABOUT 2 TO 3 SECONDS LATER IT CAME BACK ON BUT BARELY WORKING. THE CAR BEHIND US ALMOST HIT US. WHEN THE CAR RE-STARTED THE DASH LIGHTS WERE FLICKERING AND THE INSTRUMENTS WERE NOT READING RIGHT. ONTOP OF THAT WE COULD NOT TURN THE AIR OR RADIO OR ANYTHING ELSE BECAUSE IT MADE THE PROBLEM WORSE. PRIOR TO THIS IT HAPPEN TO MY HUSBAND TWICE ON THE SAME DAY. IN MARCH WE TOOK IT TO THE DEALERSHIP AND TOLD THEM THE PROBLEM WE HAVE BEEN HAVING ON TOP OF OTHER ISSUES. WE ONLY HAD THIS MINI VAN FOR A YEAR AND WE ALREADY HAD TO REPAIR THE AIR CONDITIONER 2X , FUEL PUMP BECAUSE IT WAS LEAKING, THE FIRST TIME THEY COULD NOT FIND THE PROMBEM AND SAID IT WAS AN OVERFILL OF GAS, SECOND TIME THEY FOUND THE PROBLEM AND FIXED IT. ALSO OUT OF POCKET FOR BRAKES, AND ROTOR. WE WERE HOPING FOR SOME KIND OF EXCHANGE FOR THIS. DURING THE YEAR WE HAD THIS MINI VAN THE DEALERSHIP CHANGE HANDS AGAIN. NOW THE CURRENT OWNER IS GETTING COMPLAINTS FROM CUSTOMERS WHO PURCHASE A VEHICLE FROM THERE LAST YEAR, PER OUR CONVERSATION WITH THE SALES MANAGER. THEY HAD TO RE-RUN OUR CREDIT AND TAKE ALL OUR PERSONAL INFORMATION ALL OVER AGAIN. NEXT MORNING I WAS TOLD THAT THE BANK /LENDER WANTS $2500.00 UPFRONT AS GOOD FAITH, BECAUSE WE STILL OWE ON THE VEHICLE. LIKE I SAID EARLIER THE CAR IS FINACE FOR 5 YEARS. ALSO THE PART THAT IS NEEDED COST ANYWHERE BETWEEN $385 TO 209 APPROX. AND LABOR $300.00 OR SO. SO WE WOULD BE PAYING CLOSE TO $685 OR MORE. ALSO THIS PART IS NOT UNDER WARRANTY NOR UNDER EXTENDED WARRANTY. I CAN NOT UNDERSTAND THAT SINCE IT IS AN ELECTRICAL COMPONET. IF ANYONE CAN HELP PLEASE, WE REALLY WOULD LIKE TO GET RID IF IT OR SOMEHOW GET IT FIX.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009653May 13, 2002
FUEL SYSTEM, GASOLINE
THERE IS A VERY STRONG FUEL SMELL COMING INTO CAB OF VEHICLE. CONSUMER IS AFRAID THAT A FIRE MAY START. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009730May 13, 2002
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
RECALL 00 V 268 000/FUEL LEAKAGE: DEALER: ED MOSES DODGE, SCOTTDALE, AZ; PHONE 480-607-8584 WAS UNABLE TO HONOR RECALL REPAIRS, NO PARTS AVAILABLE.*AK. CONSUMER STATED THE PARTS WERE FINALLY REPLACED ON MAY 16, 2002.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6901117May 3, 2002
SEAT BELTS:FRONT:ANCHORAGE
CONSUMER WAS INVOLVED IN A COLLISION, IN WHICH THE REAR SEAT BELTS BECAME DISLODGED, NOT SECURING THE INSURED'S CHILDREN IN THEIR CAR SEATS, THERE WERE 4 INJURIES.(CLAIM#25-5524-222)*JB
Crash:
No
Fire:
No
Injuries:
4
Deaths:
0
#8009141May 3, 2002
AIR BAGS
AIRBAG LIGHT IS ON, DEALER DETERMINED CLOCK SPRING ASSEMBLY HAS TO BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009062May 2, 2002
FUEL SYSTEM, GASOLINE
THE CONSUMER STATES TAKING THE VEHICLE IN FOR THE FUEL LEAK RECALL(NHTSA ID#00-V-268-000 MANUFACTURER RECALL ID# 895). THE VEHICLE HAD A LEAK AT THE TOP SEAM OF THE FUEL TANK. THE CONSUMER STATES EACH TIME THE TANK WAS FILLED THE SMELL OF GAS LINGERED FOR AT LEAST TWO DAYS. THE PROBLEM DID NOT START UNTIL THE RECALL WAS PERFORMED. THE DEALER WAS NOTIFIED. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#565476April 29, 2002
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
CONSUMER RECEIVED RECALL (00V268000) NOTICE FOR FUEL RAIL REPLACEMENT. RECALL NOTICE STATED THAT REPLACEMENT WOULD TAKE UP TO 1 AND 1/2 HOURS, HOWEVER, DEALERSHIP TOOK UP TO 6 HOURS TO REPAIR. ALSO CONSUMER IS REQUESTING PAPER WORK FOR STATE INSPECTION THAT WAS PERFORMED ON VEHICLE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008774April 29, 2002
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
NHTSA 00 V 268 000/ MANUFACTURERS RECALL 895 CONCERNING FUEL LEAKAGE. DEALER, SUPER STORE GREENVILLE, GREENVILLE, MI, PHONE# 616/754-3635 UNABLE TO HONOR MANUFACTURERS RECALL, NO PARTS AVAILABLE. *AK *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761294April 28, 2002
AIR BAGS
CLOCK SPRING FAILURE FROM DEALER DIAGNOSIS. APPEARS TO BE COMMON PROBLEM. AIRBAG IS SAFETY ITEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008531April 24, 2002
AIR BAGS:FRONTAL, ELECTRICAL SYSTEM:HORN
AIR BAG LIGHT WILL COME ON AND STAY ON AFTER TAKING IT TO THE DEALER. DEALER NOTED THAT CLOCK SPRING IN THE VEHICLE WILL HAVE TO BE REPLACED. *AK HORN WOULD NOT OPERATE. *YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760895April 19, 2002
ELECTRICAL SYSTEM:HORN, AIR BAGS, VEHICLE SPEED CONTROL
HORN, CRUISE CONTROL, AIRBAG HAVE STOPPED WORKING - CLOCK SPRING PROBLEM???*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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