Dodge Grand Caravan Complaints (2016)

1,002 consumer complaints on file.

#11456870March 15, 2022
POWER TRAIN
compression problem in the cylinder on an engine with only 60,000 miles. The vehicle is just out of the 5 year warranty so it is a costly fix for a relatively new engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456678March 14, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT
The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving 25 MPH, the vehicle started jerking and making an abnormal noise while accelerating. The check engine warning light was illuminated. The contact pulled over and attempted to reverse however, the vehicle stalled. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the transmission needed fluid and the transmission pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456706March 14, 2022
ELECTRICAL SYSTEM
dodge grand caravan 2016 right push door lock gets stuck . Don't lock. Left push door don't unlock.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455369March 5, 2022
STRUCTURE:BODY
The passenger side sliding door no longer locks manually or by remote. I was broken into because of this at a hotel I was staying.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454707March 1, 2022
UNKNOWN OR OTHER
Both driver and passenger side sliding doors are stuck in a locked close position. This is VERY scary I am a family I have 4 kids that could be trapped if there is ever an accident. I have searched online and have seen so many cases of people dealing g with the same stuck sliding door issue. This is a major security life threatening problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453710February 23, 2022
ELECTRICAL SYSTEM
Actuator of passenger side sliding back door was built wrong and makes a loud buzzing noise every time doors are unlocked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453128February 20, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
My passenger sliding door will not unlock. I have tried to move the lock but it will not move. I have tried using the keys it will not unlock. I know this is a problem for other 2016 Dodge Grand Caravan owners too. I only have 61,000 miles on my van. It is a safety issue that I would expect the manufacturer to resolve. I hope you will require the manufacturer to fix this problem. As others mentioned this is not just happening on one side of the car but eventually happens on both sides.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453155February 20, 2022
ENGINE
When driving, the vehicle will suddenly turn completely off, losing power steering and power brakes. The panel indicator lights then all come on. It has happened twice in the past two months. The car will start normally after shifting to park.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451151February 9, 2022
UNKNOWN OR OTHER
The driver's side sliding door won't open, and the passenger side sliding door sometimes will open a little and then reclose. Dodge extended the warranty in January, but the mileage on our van puts us outside of the warranty. However, when our door stopped opening, our van would have been in the warranty. I consider this a safety issue. We have taken the van to the local dealer, and the issue with the sliding door is what the extended warranty was intended. Since we are outside of the warranty, Dodge/Chrysler will not cover the expense of repairing the door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450427February 4, 2022
STRUCTURE:BODY
The sliding door on the driver’s side stopped working and stayed shut for a couple days. For no apparent reason it started opening and closing again but only when the door handle was kept pulled. I believe it is a safety issue that could have serious consequences if an emergency occurred and passengers need to immediately exit the vehicle. There was no precursor signs of any other malfunction prior to this issue. I would like to know if this a recall situation in the near future? Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449206January 28, 2022
POWER TRAIN
My car died while idling at a stop light 3 times in a row. My engine literally shut off in the middle of the street with 5 kids in the car. Upon further investigation I see there is a major transmission issue with this vehicle and I am currently awaiting confirmation of that diagnosis from our mechanic. Unfortunately, even though this is a 2016 it does not fall under the recall. I'm not sure why since I personally know THREE other people who have had the exact same issue at 95k-100k miles with their 2015/2016 vans. I'm very disappointed and intend to take this further with Dodge itself but the recall needs to be extended to ALL 2015 and 2016 Dodge grand caravans. I will not allow my children or anyone else's to be put at risk because of their clear negligence.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448692January 24, 2022
STRUCTURE:BODY
The driver's side sliding door will not open, manually or electronically. This apparently is a VERY common issue for Dodge and is a very big safety concern. We have brought it to make mechanics and all have stated that is is extremely expensive to fix and almost impossible to find the needed parts. I have children in the car, and this is a very big safety concern. We also cannot get rid of the car, sell it or trade it due to this issue. The amount of people with the similar issue on the 2016 Dodge Grand Caravan is alarming and this should be taken care of asap.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448589January 24, 2022
POWER TRAIN
The contact owns a 2016 Dodge Grand Caravan. The contact stated while his wife was operating the vehicle, the transmission suddenly failed and the vehicle suddenly stalled and would not accelerate while depressing the accelerator pedal. The vehicle was towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The approximate failure mileage was 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448595January 24, 2022
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Passenger side sliding door lock, no longer locks/unlocks via lock buttons unless lock on door is manually locked/unlocked by hand. Driver side sliding door makes a grinding sound when using lock buttons to lock door. No sound when unlocking this door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448673January 24, 2022
ELECTRICAL SYSTEM
A month, or so ago our passenger slide sliding door started making a loud buzzing sound when we unlocked the doors. That is annoying, but to me is not a safety issue, so wasn't too concerned about it. What is going on with our driver side sliding door now I do believe is a safety issue and needs to be part of a recall. The driver side sliding door was refusing to unlock, or open sometimes but now it is all the time. We are unable to manually unlock it to use the door. It is stuck in the lock position and totally unusable now as we are unable to manually unlock it by hand and unable to unlock it using the door locks, or the the remote. The lights flash when i click the button on the remote to open that door, but it doesn't respond and unlock it. What is gonna happen when the other door decides to do the same thing and no one can get out of the van in the case of an emergency. This needs to be a recall and be fixed for all the families that drive and love your vans. We've never had an issue like this with our previous years of Dodge vans. I got the warranty thing in the mail for this to be fixed with 150,000 miles, or less. At the time I got the letter ours was only doing the buzzing sound on the one door, but it already had 160,000 miles on it, so it was past the warranty time to get fixed. Thanks [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448524January 23, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Power locks actuators in sliding doors are failing, produce loud buzzing noise. Failure of locks could present risk of trapped passengers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447979January 19, 2022
ELECTRICAL SYSTEM
Sliding door actuator will not lock
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448064January 19, 2022
UNKNOWN OR OTHER
The actuator on the sliding door of the minivan is stuck in the unlocked position. This means that the door cannot lock under any circumstances. When driving the door remains unlocked and there is no way to lock it. The other sliding door was previous stuck in the locked position and I had it replaced by a mechanic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447382January 13, 2022
STRUCTURE:BODY, ELECTRICAL SYSTEM
The right (passenger side) sliding door is locked closed and will not open from the inside or outside. Rear-seat passengers are being forced to exit through the windows, rear hatch, front doors, or the other sliding door. This is not only an unnecessary inconvenience but also potentially very dangerous if there's an accident when occupants need to exit the vehicle quickly. I will take the vehicle to the dealer for inspection. There were no warning lamps, messages or other symptom prior to the failure. The problem first appeared two days ago, the van has less that 100,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446973January 10, 2022
STRUCTURE:BODY, ELECTRICAL SYSTEM
Sliding passenger door actuator makes a loud buzzing noise when unlocking, and also will fail to unlock. In the event of an emergency, passengers will be unable to unlock the door and exit from the vehicle. No warning lamps have activated, notifying of a problem. There are no recalls on file.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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