Dodge Grand Caravan Complaints (2016)

1,002 consumer complaints on file.

#11479215August 14, 2022
ELECTRICAL SYSTEM
The sliding doors are not opening. Either by pushing the buttons or trying to hand pull it open. It is completely stuck. To get my kids out of the car, I had to roll windows down and reach in, because they are in car seats.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478845August 11, 2022
POWER TRAIN
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving approximately 35 MPH suddenly the vehicle's speed began to reduce but the RPMs increased before moments later the vehicle accelerated forward at a high rate of speed. The vehicle was later taken to the local mechanic who diagnosed a transmission failure. No further details were provided. The contact later schedule a service appointment with a transmission specialist. The manufacturer was notified of the failure. The local dealer was not contacted regarding the failure. The failure mileage was 45,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477994August 7, 2022
STRUCTURE:BODY
Driver side passenger sliding door locked and won’t unlock to open door no manual override way to open door I feel is a safety hazard if in a accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477743August 5, 2022
ELECTRICAL SYSTEM
Drivers side door is stuck in the locked position and will not unlock or open no matter what is done.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477494August 4, 2022
POWER TRAIN
As of today, 8/3/2022 I have now replaced multiple parts on my vehicle for the code P0302. I replaced the #2 coil, spark plug for the code previously coming on in June. I now replaced the fuel injector and the manifold gasket but the car is still misfiring. If you do a search on this issue on the internet you will find multiple owners experiencing the same issue I am, do the same steps of repair and still coming up with the same issues after. Dodge has previously acknowledges an issues with the cylinder heads on the 2010 to 2013 models but have not added the newer ones which are obviously having the same issues costing owners extremely costly repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476277July 28, 2022
ENGINE, UNKNOWN OR OTHER, FUEL/PROPULSION SYSTEM
Problem trans , copliar , overhearting and tires but my dodge still sit at shop waiting but still owe Vehical and try bank and dealership frustrated and need drive school , college , etc shop said different water pump , motor , trans , but fixed themiost and not work and worse now so can’t drive and still owe I am not happy and please email me And can’t speak voice phone thanks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475698July 25, 2022
STRUCTURE:BODY
Sliding drivers side door will not open. Does not unlock, lock, latch and buttons do nothing. Door is stuck in closed position. Very unsafe! This vehicle is used for a handicap adult.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475577July 24, 2022
ELECTRICAL SYSTEM
An electrical failure creates a buzzing sound when unlocking the car doors this has also led to failure of the back sliding door behind the driver seat to open.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474054July 15, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Driver side passenger sliding door is stuck in locked position and will not open manually or electronically. This poses severe safety risk in the event that passenger needs to exit vehicle quickly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473785July 13, 2022
ELECTRICAL SYSTEM
When van is unlocked door actuator buzzes and doesn’t always unlock
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473111July 9, 2022
UNKNOWN OR OTHER
My right side passenger door is 100 percent stuck in the lock position. We have car seats in the captains chairs and can not tend to the children properly because the door will not open. There is not even an option to open manually! We need the doors to be easily open to get the kids in a case of an emergancy
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472782July 7, 2022
ENGINE
Have had issues with the 6th cylinder since we bought it. Same issues as 2015 and down. 6th cylinder piston is crumbled. 800 motors back ordered with one company and dozens back ordered with others.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472508July 6, 2022
STRUCTURE:BODY
With no warning, the driver’s side sliding rear door locked and will not open either manually or remotely. Concern for safety of passengers exiting the van in an emergency
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471271June 27, 2022
STRUCTURE:BODY
The passenger side sliding door fails to lock leaving people and property at risk. It is available for inspection. The dealership service department indicated it is the latch system. It had been buzzing on lock prior to failing altogether, this is similar to other issues listed online so I believe the actuator may be involved as well. This appears to be a common problem related to a design flaw.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470499June 22, 2022
POWER TRAIN
Driving down the highway when steering locked up on a curve. Managed to get the car to the side of the road, but would only drive around 25 mph after that. Upon having a shop look at it they stated that the transmission pump went out. They said they can put transmission fluid in and it will drive fine for a bit, but because the pump is not working it will not work long term. An indicator light did come on a couple days prior.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470047June 20, 2022
UNKNOWN OR OTHER
Driver side sliding door locking mechanism will not unlock and hence the door cannot be opened from inside or outside the vehicle. Has not been diagnosed by dealer or any others. All other doors work as expected. This is true safety concern. In the event of an emergency, a person sitting adjacent to this sliding door would not be able to escape. Should absolutely be a recall. A true safety concern. There are may people complaining of the same problem on the internet. Should not wait until someone dies to address this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469953June 19, 2022
ELECTRICAL SYSTEM
The passenger sliding door actuator is faulty and the door often gets stuck or is unable to lock/unlock.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469653June 16, 2022
STRUCTURE:BODY
The drivers side siding door lock has failed making the door unable to be unlocked automatically or manually. This has left the door inoperable. This is a serious safety risk which leaves a person in the back seat unable to exit the vehicle through that door in the event of an emergency. The vehicle has not yet been inspected for this issue. There was no warning indicators of the failed door lock.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467585June 5, 2022
AIR BAGS
I hit a deer; air bag light came on but the air bags did not deploy.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11467352June 3, 2022
UNKNOWN OR OTHER
On June 3, 2022, the rear sliding door on the passenger side of my van wouldn't open. It can't be opened via the fob, the button above the driver's center console, nor by hand. It will not unlock. From inside the cabin, I can't unlock the door either. At present, this hasn't put anyone's safety at risk, but if I had had passengers in the back, and we'd been in an accident or some other situation that required us to quickly exit the vehicle, exit would have been impeded. I have an appointment with the service section of the local Dodge dealer. I'm finding online that Chrysler has extended the warranty on door lock actuator on the 2016 Dodge Grand Caravan to 15 years/150,000 miles. I'm within that window, but whatever the problem, I want it documented. There were no warning lamps, messages, nor symptoms of the problem before it occurred. I had no odd sounds from the door motor/lock mechanism nor any warning messages/lamps. The door just wouldn't open when I went to open it this morning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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